Case study delivering value through bi
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eCourier is a London-based logistics company that delivers around 2,000 packages daily in London. It focuses on operational business intelligence to improve customer satisfaction. eCourier uses a software called "SEEWHY" to analyze customer booking patterns and delivery needs to better retain customers. While it has over 350 competitors in the London logistics sector, eCourier aims to have an edge through embracing new IT methods that require less staff compared to its competitors' traditional methods.
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This document discusses how several companies have used information systems and business intelligence technologies to improve their business operations. It provides examples of a courier company using GPS tracking to optimize deliveries, an e-commerce company using customer data software to analyze trends, and a cable company using statistical analysis of customer service records to identify at-risk customers. The document also discusses how a law firm implemented business intelligence tools to help lawyers track budgets and costs in real time. It suggests job search engines and ride-hailing apps as other industries that could benefit from these technologies.
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This document discusses three case studies of companies using business intelligence tools: Ecourier, a package delivery company that uses GPS tracking of couriers; Cablecom, a cable company that uses customer data mining to identify at-risk customers; and Bryan Cave, a law firm that uses dashboards and analytics to optimize staffing.
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This document discusses how several companies have used information systems and business intelligence technologies to improve their business operations. It provides examples of a courier company using GPS tracking to optimize deliveries, an e-commerce company using customer data software to analyze trends, and a cable company using statistical analysis of customer service records to identify at-risk customers. The document also discusses how a law firm implemented business intelligence tools to help lawyers track budgets and costs in real time. It suggests job search engines and ride-hailing apps as other industries that could benefit from these technologies.
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Track and Trace System is a web-based system with mobile Android extension. It is capable of tracking transactions on a per account or per transaction basis. Realtime reports for all transactions along with other administration and database management are available through web. While all field transactions can be accessed through the mobile Android device. The mobile application works offline and has the ability to sync information for all cached activities by the field personnel.
Modern Technologies Disrupting the Banking Sector
Since the pandemic, we have seen a series of trends emerging in the banking sector.
But, creating a recession-proof and efficient banking business model, finding new ways to automate tedious tasks, upgrading the technology systems, and finding ways to be profitable top the list.
Extentia, a Merkle Company, is a global technology and services firm that helps clients transform and realize their digital strategies. With a unique Experience Centric Transformation approach, our ground-breaking solutions are in the space of mobile, cloud, and design. Our team is differentiated by an emphasis on excellent design skills that they bring to every project. Focused on enterprise mobility, cloud computing, and user experiences, we strive to accomplish and surpass their customers’ business goals. Our inclusive work environment and culture inspire team members to be innovative and creative and to provide clients with an exceptional partnership experience.
Expand your digital horizons with us. We will help you transform your business and surpass your goals.
https://www.extentia.com/
Write to us at inquiries@extentia.com
dotmailer
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Revolucion movil telesemana
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XeroCon 2012_3Feb2012
The Modernise stream focused on how accounting practices can modernize by implementing the Single Ledger and becoming a Modern Practice. Speakers discussed how practices can build efficiency using cloud-based software like Xero, bundle services into value-based packages for clients, and collaborate more effectively. Adopting these approaches allows practices to sell more value-added services and increase their average fees per client.
Rsl functional solutions ver 1
- RouteSms is a company registered in India that provides mobile messaging, SMS hubbing, and voice solutions. It has been operating since 2004 and has offices in India, the UK, and Canada.
- The company has over 170 employees, over 18,000 clients through 700+ resellers/distributors, and can send SMS to over 800 mobile networks globally.
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Managed Transportation Services
Managed Transportation Services (MTS) is an outsourced Transportation Management Solution that leverages Nulogx’s sophisticated TMS applications, experienced logistics professionals with exceptional insight into the Canadian transportation market and an extensive carrier network.
corporate.ppt
Information Technologies Inc. is a technology company founded in 1999 that provides software development and IT services. Their vision is to be the most progressive technology provider, pursuing client and employee excellence. They have experienced consistent growth and maintain global offices across North America, Europe, Australia, India and the Middle East. They offer a range of services including application development, legacy system migration, software product development and more. Their methodology focuses on client requirements and project management best practices.
corporate (1).ppt
Information Technologies Inc. is a technology company founded in 1999 that provides software development and IT services. Their vision is to be the most progressive technology provider, pursuing client and employee excellence. They have experienced consistent growth and maintain global offices across North America, Europe, Australia, India and the Middle East. They offer a range of services including application development, legacy system migration, software product development and more. Their methodology focuses on client requirements and project management best practices.
Case Study of SURE! Unified Communications
This Document contains the Case Study of SURE! Unified Communications. SURE! is a Magnaquest product. SURE! is an end-to-end Subscription Lifecycle Management Platform from Magnaquest. SURE! supports different domains like Cloud (IaaS, SaaS, Unified Communication) Broadband (FTTX, WiMAX, Wi-Fi, Cable, ADSL) , Dual Play, Triple Play Telecom, MVNO & M2M, Pay TV (Cable, DTH, DTT, Broadcaster, IPTV, OTT) and Home Utilities. SURE! has been redefining and catalyzing ROI of our clients, spread globally, in verticals like Media & Entertainment, Broadband and Cloud businesses, with a product suite spanning Billing and Revenue Management, CRM, Session Control, OSS and Campaign management.
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Letter by Nikhil gupta
The letter invites ITC Ltd to sponsor Christ University's annual Fest-Fourche event in August 2016, as they have in previous years. Sponsorship opportunities include prizes of Rs. 10,000 for the winning dance team, Rs. 20,000 for the winning drama team, and Rs. 5,000 for the winning singing team. The support from sponsors in previous years helped host a successful event with large student and volunteer attendance that was also covered by local newspapers. The university hopes for even greater success at this year's event on August 11, 2016 and kindly requests ITC Ltd to contact them to confirm their sponsorship amount.
Nikhil gupta presentation
The document summarizes information about Neelkanth Polymers, an Indian company established in 2005 that manufactures and distributes over 400 plastic products. It provides details about the company's founders, 50 distributors and 100 dealers across India. The document also outlines the company's product lines, manufacturing and distribution process, organizational structure, SWOT analysis, and planned modifications to emphasize quality control, customer feedback, and establish an HR and R&D department.
Letters
The letter invites ITC Ltd to sponsor Christ University's annual Fest-Fourche event in August 2016, as they have in previous years. Sponsorship opportunities include prizes of Rs. 10,000 for the winning dance team, Rs. 20,000 for the winning drama team, and Rs. 5,000 for the winning singing team. The support from sponsors in previous years helped host a successful event with large student and volunteer attendance that was also covered by local newspapers. The university hopes for even greater success at this year's event on August 11, 2016 and looks forward to ITC Ltd's participation and donation amount.
Presentation on a company
The document summarizes information about Neelkanth Polymers, an Indian company established in 2005 that manufactures and distributes over 400 plastic products. It provides details about the company's founders, 50 distributors and 100 dealers across India. The document also outlines the company's product lines, manufacturing and distribution process, organizational structure, SWOT analysis, and planned modifications to emphasize quality control and introduce new HR and R&D departments based on customer feedback.
Cia letter(nikhil gupta)
Director
Christ University
Lavasa, Pune-422112
06 JULY 2016
Mr. Rajesh Kumar
HR Head
ABC Ltd
Mumbai-480001
Dear Mr. Kumar,
Sub: Information regarding finance specialization students to a prospective company
I am writing to you regarding the finance specialization students of our university who may be suitable for internship opportunities at your company.
Christ University has a strong finance program that prepares students with both theoretical knowledge as well as practical skills required to succeed in the finance industry. This year we have around 50 students specializing in finance who will be graduating in 2018 and seeking internship opportunities.
Some of our top students specializing in finance include Nikhil Gupta
Case study delivering value through bi
eCourier is a London-based logistics company that provides same-day courier services for around 2,000 packages daily. To improve customer satisfaction and gain an advantage over its 350+ competitors, eCourier adopted a software called "SEEWHY" that analyzes customer booking patterns to better fulfill their needs and retain customers. Cablecom is a Swiss telecom company that uses SPSS statistical software to analyze customer data, though the models are only about 70% accurate. Bryan Cave is a global law firm with over 800 lawyers across 15 offices that adopted business intelligence tools to replace traditional methods for interpreting fees and better deliver value to customers.
Human relationship management
HRM refers to the formal systems used to manage people within an organization. Some key characteristics of HRM include being an integrated concept that coordinates other activities and focuses on results through continuous processes centered around people. The core functions of HRM are staffing, HR development, employee relations, safety and health, compensation and benefits. The importance of HRM includes sustaining business through improving performance and resolving conflicts while enhancing employee satisfaction, human capital value, and the corporate image. Merits of HRM are helping to hire and train employees as well as build culture, while demerits include potential privacy, security, and assessment issues.
Approaches of management
Modern management approaches include:
1. Fayol developed 14 principles of management and divided industrial activities into six groups.
2. Scientific management focused on improving economic efficiency through applying science to processes and engineering.
3. Behavioral sciences introduced bureaucracy theory and studied the influence of social attitudes through the Hawthorne experiments.
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Case study delivering value through bi
- 1. Delivering Values Through Business Intelligence eCourier, Cablecom, Bryan Cave
- 2. eCOURIER Industry Logistics Founded 2003 Founders Tom Allason, Jay Bregman Headquarters London UK
- 3. London based company which provides same day courier services; around 2000 packages in London daily. Main focus on operational business intelligence for customer satisfaction. Over 350 competitors all over London in Logistics sector. Got 95% of its delivery services booked online. Adopted ‘SEEWHY’ a software to retain its customers and fulfil their needs. Key Points
- 4. MAJOR HIGHLIGHTS INITIAL USE OF IT • Shifting from use of phones to GPS enabled handhelds • Eliminating package delivery guess work • SEE WHY ??? • Software designed to establish “normal client booking pattern” • Software interprets data by comparing by previous information entered
- 5. COMPETITORS CitySprint Limited Courier Logistics Limited Expedite Delivery System LLC APC Overnight Chase Couriers Limited Courier Distribution Systems
- 6. eCourier’s Edge Over Other Competitors eCourier • Embracing new IT Methods • Requires less staff for handling Operations • Customers have exact knowledge about their couriers • It has more scope of improvement Others • Still using Traditional methods • Traditional methods require more staff • Customers don’t have exact knowledge and it involves a lot of guess work. • Scope of improvement is less
- 7. •Large options available to grab the entire market . •Large consumers who are dependent on courier services . • Large number of options available to the customers • Dependence on Software • Updating the Software • Late /Surly Couriers • Latest technology • Priority to customers needs S W OT
- 8. CABLECOM Type LLC Founded 1994 Headquarters Zurich, Switzerland Director Federico Cesconi Parent Company Liberty Global Europe
- 9. Key Points Cablecom is a Swiss telecom company. Uses SPSS statistical software to analyse and interpret data. SPSS model proved only to be about 70% accurate.
- 10. BRYAN CAVE Type LLP Headquarters St. Louis Missouri, US Founded 1875 CEO John Alber
- 11. Key Points Basically a global law firm. Primary focus on delivering the highest customer value. Handles over 800 lawyers in 15 offices worldwide. Adopted Business Intelligence tools for replacing the traditional methods of interpreting the fees.
- 12. Thankyou You may ask the questions now?