This document summarizes a case study where an agency was able to save a large financial institution over $7 million over 3 years in telecommunications costs without any physical changes to their network. They achieved this through renegotiating existing agreements for services like PRI lines, analog lines, and ISDN, as well as converting some circuits to more cost effective options. The solution had low commitment and risk for the customer as they reached the break even point for potential penalties within 8 months. It maintained existing service periods and simplified ordering through a master agreement.

1. A Case Study

2. Stroke of the Pen Savings

3. The customer: One of the nation’s largest financial institutions with thousands of locations and a massive inventory of telecommunications and data networking services.

4. The agency: Former Directors, Global Account Representatives, Major Account Executives and Sales Managers, working for major incumbent carriers, competitive local exchange carriers and cable companies. Represent over 25 leading telecommunication companies and internet service providers, including Qwest, AT&T, Verizon, TW Telecom, Granite and Bullseye. Highest Annual Sales Qwest Business Partner, 2008.

5. The challenge: Customer desired savings with little or no physical changes to their network services. Required a customer advocate to lend new ideas and carrier insight. Limited internal resources, couldn’t afford to dedicate individuals full-time to the project.

6. The solution: Implemented preferred pricing plan and optimized feature packages on customer’s analog lines. Renegotiated existing PRI agreements. Converted DSS circuits to PRI. Converted analog DID trunks and analog lines to PRI. Renegotiated ISDN agreements.

7. The contract: Low Commitment and Low risk. 36-month agreement structured like a 12-month contract. Customer achieved “breakeven” point (savings = potential termination penalty) only 8.37 months into the contract. Zero commitment associated with additional expenditures. Negotiated contract rates with month-to-month commitments. Secured immediate savings. Maintained existing Minimum Service Periods. Incorporated all pricing into Master Service Agreement to simplify ordering process – little or no paperwork required for future orders.

8. The savings: Service: Discount: Monthly Savings: QLVA – analog line discount program 38% $88,953 PRI Renewal 50% $36,678 DSS Conversion 54% $11,112 Analog DID Trunk Conversion 34% $64,320 ISDN 14% $1,965 Total Monthly Savings: $203,028 Total Annual Savings: $2,436,336 Total Savings Over Contract Term: $7,309,008

9. The result: Over three million dollars saved without a single change to existing network services. Truly, “stroke of the pen” savings.

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11. For more information, visit www.carrierbid.com or contact: John Gelhard 888-706-5656 x 701 johngelhard@carrierbid.com Contact info: