Over 30% of old cars need an inspection before insuring, but traditional inspections are difficult to scale with demand. An AI-enabled vehicle pre-inspection system was developed using a web-based approach instead of an app to make the process more convenient and accessible to customers. The system uses AI in the backend to analyze photos of vehicles taken by customers to provide inspections within minutes, improving turnaround time over traditional methods. Benefits of the AI system include better customer experience, reduced operating costs, and fewer errors.

1. Artificial Intelligence enabled
Vehicle pre Inspection
Cutting edge
AI Pre-inspection in India

2. Motor Insurance for
Liberty General
Insurance is growing fast
OVER 30% OF OLD CARS NEED AN
INSPECTION BEFORE INSURING
Traditional operations find it hard to scale as demand
increases. With handoffs, long turnaround, suspicious
activities, cost-intensive. It is also not customer
centric

3. • Increased digital adoption
• Reduction in turnaround times in the ecosystem
• Expectation of instant fulfilment (even on non-working days)
• Balancing cost, controls & convenience
ENABLERS AND
OPPORTUNITY

4. Our research shows that even
with strong mobile penetration in
India, people are very
conservative about using their
mobile data to download an app
for car inspection
INDIA CUSTOMERS
DO NOT WANT
ANOTHER APP ON
THEIR PHONE

5. The web UI has a easy to use photo taking
guide to make sure all the car's angles are
Captured properly
SMS TO WEB BASED
INSPECTION PROVIDE A
SEAMLESS EXPERIENCE FOR
USER

6. This allow us to respond to our customers within
minutes instead of days.
Our service is available 24/7.
This put us ahead in our market.
WE DEVELOPED
AI - PRE INSPECTION BACKEND

7. HOW IT WORKS
Agents type in
customer
information
Customer receive
SMS with URL
link to pre-
inspection web
Customer takes guided photos around
the car

8. 1.BETTER CUSTOMER EXPERIENCE
2.REDUCE OPERATION COST
3.REDUCE ERROR RATE
Benefits of AI

9. Our AI Journey

10. Continue to
invest in AI
technology
to make it
more
effective
Expand to
other areas
of business
such as
claims
Move from
“near real time”
to
“real time”
Next

11. Using technology as a key driver to bring
Ease of Doing Business through creating
sustainable advantage by disrupting the
traditional,less-efficient processes
We believe in