- Metal Arts is a machining company that was started in 2001 and currently employs 30 people, generating $1.8 million in revenue in 2007. They currently use JobBOSS for administrative functions but lack real-time order status visibility. - Sales Order Processing (SOP) is an optional JobBOSS module that provides an alternative method for processing orders by separating customer orders from internal work orders, allowing better tracking of inventory, production scheduling, and order status. - Implementing SOP for Metal Arts would cost $1,970 and provide benefits like improved production planning and data visibility, as well as seamless integration with their existing JobBOSS system.