1. IcSoft is a Business Software which is
truly “Beyond ERP”.

2. KEY DIFFERENTIATORS
 User defined fields and
Document printout,
 Barcode Enabled,
 Direct data capturing
from weighing scale
and biometric,
 Document control, and
ISO 9001 / QS 9000
compatible,
 Internal and external
communication,
 Multi currency
accounting,
 Customizable by end
user,
 Paperless office
concept,
 Parametric Driven
 Statistical Process
Control
 Integrated Plant
Maintenance
 Report Server
Rapid Implementation – Due to various
configuration tools, InTouch is able to implement
IcSoft in a short time span of 3 – 6 months. These
tools can also be used by a non IT related
implementers and does not require the knowledge
of any complicated software languages.
Lean Manufacturing – The manufacturing execution
system consists of a detailed process document
creation for each product, capturing various
parameters, drawings and specifications for each
stage of manufacturing with detailed quality
control checks.
Using the “Manufacturing Execution System” and
“e-Kanban” of IcSoft companies can
adapt/implement lean manufacturing practices.
Planning based on bottleneck - An interactive
planning tool has been developed by InTouch
which visually displays various constraints to assist
the planner.
Activity based costing - InTouch has implemented activity
based costing at Rapsri Engineering (Bangalore based
foundry) in consultation with Deloitte India using IcSoft.
Internal & External Communications - Separate module for
messaging and task management within the users and
interface with the existing mail server for external
communications.
Paperless Office - Documents and files can be attached
under various sections making it possible to implement a truly
paperless office concept across the entire organisation.
Statistical Process Control – Online Quality/Operational data
capturing for incoming material and production allows users
to generate various SPC reports from IcSoft.
Report Server – Reports can be generated at a predefined
time and emailed to pre set users.
Form Designer

3. FUNCTIONAL AREA - OVERVIEW
STANDARD FEATURES
 Sales & Order
Processing
 Product Engineering
 Material Requirement
Planning
 Purchase
 Inventory
 Incoming Inspection
 Production
 Subcontracting
 Quality Control
 Shipping
 Costing
 Finance
 Human Resources
 Plant Maintenance
 Internal Messaging
 Reporting
 Security & System
Administration
OPTIONAL FEATURES
 Report Server
 Bottleneck Analysis
 Activity Based Costing
 Business Intelligence
 After Sales Service
Sales & Order Processing – Create enquiry, quotation
sales order, Sales Plan & Shipping Instruction/Plan
Product Engineering – Create process routing, BOM and
quality plan
Material Requirement Planning – Run MRP to generate
material purchase, issues & subcontracting plan
Purchase – Create Indent, Enquiry & Comparative
statement, Purchase orders including service orders
Inventory – Create goods receipts, issues to & returns from
department and subcontractor
Incoming Inspection – Inspect incoming goods as per a
predefined plan
Production – Production data entry along with
process/machine/department parameters
Subcontracting – Goods outward and inward
Quality Control – Inspect in-house production and
subcontract work as per the quality plan
Shipping – Create packing list, invoice & shipping entry
Costing – Work order costing, Margin analysis for
Customer, Invoice & Order
Finance – Financial transactions like bill accounting,
payments, Journal voucher, Excise and Fixed asset
related entries, Month end closing
Human Resources – Attendance, Payroll & Training
Plant Maintenance – Preventive & Breakdown
maintenance
Internal Messaging – Messaging and tasks assignments
within the users
Reporting – Tool to create/modify reports for any of the
modules
Security & System Administration – Assign data
entry/edit/delete rights to users or user groups
Report Server – Reports can be generated at a
predefined time and emailed to pre set users.
Bottleneck Analysis – Analyze bottlenecks across the
various machine types for throughput planning
Activity Based Costing – A module generally used at a
later stage for work order costing using various cost
drivers
Business Intelligence – Customized dashboard based on
customer’s requirement.
After Sales Service – Warranty & AMC
Modules

4. SALES & ORDER PROCESSING
 Sales Target / Plan
 Enquiry
 Quotations
 Sales Order
 Work Orders, Stock
Orders and
Development Orders
 Shipping Instruction /
Plan
Sales Target / Plan – Create annual sales target / Plan
Enquiry – Create enquires and estimates using the
product engineering module.
Quotations – Quote for enquires. The quotation can be
revised any number of time with history of earlier quotes.
Sales Order – Enter sales order with multiple delivery
dates and delivery locations. Sales orders terms and
condition can be compared with the terms specified in
the quote before order acceptance. The order
acceptance can be send by email.
Stock transfer advice can be created to transfer stock
between multiple company locations.
Work Orders, Stock Orders and Development Orders –
Work orders are released in case of made to order.
Stock orders are released for stock purpose.
Development orders are specific to development and
can be identified with different prefix.
Shipping Instruction / Plan – Allocate available stock to
various orders and delivery schedules to create multiple
pick lists as a shipping instruction.
Reports
Order Status Report, Sales Register – Customer Summary,
Sales Register – Sales Summary, Sales Register Details,
Sales Register for Taxes –Details, Daily Report, Daily
Report – Sales (Month / Year), Daily Report – Stock
Sales Order

5. PRODUCT ENGINEERING / CONFIGURATOR
 PPAP
 Process Routing
 Bill of Material
 Quality Plan
 Process Flow Chart
 FMEA (Process)
Process Routing – For a given product multiple manufacturing
plans can be created using different process routing. Each
route will have detailed process description like Department,
Process, and Machine with capacity and cycle time. For each
process, approved subcontractor with share of business can
be specified.
Detailed description can be added to each plan, which will be
printed in the route cards generated/printed for each work
orders.
Stage drawings/process movies etc. can be attached for
operator reference during production.
Bill of Material – For each routing, BOM can be created for
individual process. A separate BOM for packing materials can
be added for each manufacturing plan. For each material
under the BOM can have alternate material defined.
Effective date is added for each material so that if desired,
BOM modifications can be done without changing the route
issue/revision number.
Quality Plan – Multiple quality plans can be defined for each
process specified in the manufacturing plan. Sampling plan
and the details of data capturing (min/max) can be defined
in the quality plan including measuring instruments/gauges
to be used.
Drawing attachments in Product Engineering

6. MATERIAL REQUIREMENT PLANNING
 Material Purchase Plan
 Material Issues Plan
 Subcontracting Plan
 Incoming Inspection
Plan
Based on the Work Orders, Stock Orders and Development
Orders Or Sales Orders and Plan, material requirement plan is
executed to arrive at the purchase plan, material issue plan
and subcontracting plan.
Material Purchase Plan – From the generated material
purchase plan indent will be released for general purchase
and delivery schedule will be released for rate contract
purchase.
Material Issue Plan – Bulk material issues can be made to
departments based on the current MRP run.
Subcontracting Plan – Plan for issues of in process materials
are generated based on the manufacturing plan and share of
business.
Incoming Inspection Plan – Report prioritizing the inspection
of incoming material is generated based on the MRP and
shortage.
Material Purchase Plan

7. PURCHASE
 Item/Material
 Indent
 Enquiry & Comparative
Statement
 Purchase Orders
 Service Orders
 Vendor Rating
Item/Material
Define item master with …
- Inventory Item and Non Inventory Items (Services)
- Purchase and Stock UOM
- Inspection Plan, Inspection details, Composition
- Min/Max Stock, Planning Options, Make and buy
SOB, average lead time, average inspection time
- Buyer, Inspector, Storekeeper
- Approved Suppliers with SOB and Part Numbers
- Lot size and Shelf life item
Purchase Indent – Purchase Indent, Purchase Indent
Approval and Release Purchase Orders
Purchase Order – General Purchase Order, Rate
Contract (Open PO), Stock Transfer Request from other
company locations
Service Order – Subcontract Open Orders with Process
Or Process and Product, General Service Order
Vendor Rating – Vendor rating for suppliers and
subcontractors
Item Master

8. INVENTORY
 Goods Inward
 Material Issues
 Material Returns
 Stores Consumption
 Kitting/De-kitting
 Supplier Warehousing
 Barcode & Lot Tracking
Receipts – Customer Material Receipt, Stock Transfer
Receipt, GRN With PO, Subcontract Inward, Customer
Return, Scrap Inward, Subcontract Input Inward, General
Service Order Inward Receipt, JOB Material Receipt
(Without PO)
Issues – Issue to Production, Issue to Subcontractor, Issue
to Maintenance, General Service Order Outward, JOB
Material Issue (Without PO), Material Issue – Plan Based
Transfers – Transfer Within Location, WO Receipt (FG/IG),
WO Direct Entry, Quality Disposition (PDO), Warehouse
Disposition, Stores Consumption, Rejection Consumption,
Production Input Disposition, Production Input Transfer,
Kitting / De-kitting, Stock Conversion
Supplier Warehousing – Receive material as supplier
stock to a separate warehouse and Issue as and when
required. Generate a common bill for the month based
on the consumption.
Barcode and Lot Tracking – Each receipt can be
identified with a internal batch number/supplier batch
number and can be tracked through the production to
the final invoice for tracking if required
Inventory Valuation – Inventory valuation is possible with
Actual (Inward Cost), FIFO, Monthly Weighted Average,
Running Weighted Average
Reports
- Stock – Bin Balance, Bin Details, Bin Value
- Stock – Subcontract Qty & Value
- Stock Transfer Details & Summary
- Supplier Qty Verification
- Stock with Shelf life/Expiry date
Goods Receipts

9. PRODUCTION
 Lean Manufacturing
 Barcode enabled
online data capturing
 Machine Loading
 Production / Lot
Tracking
 Parameter Recording
 Jigs Fixtures & Dies
Production –
Production data recording with quantity, rejection with
causes, start & end time, machine, operators, material
consumption, process details & Idle time,
tools/jigs/fixture/dies used. Various documents can also
be attached to the production detail.
Some of the entry can be recorded independently like
Idle Time Entry, Department / Machine Parameters,
Processed Material Entry (Formulation/Melting),
Production Consumption, Department Consumption,
Rework Details
Material consumption can be recorded automatically
based on BOM and FIFO or can be recorded manually in
case of batch tracking.
Jigs Fixtures & Dies – Jigs fixtures & dies can be tracked
with repairs and inspection details.
Reports
- Daily Production Report
- Department Stock
- Finished Goods Transfer
- Machine Productivity
- Employee Productivity
- Idle Time Analysis
- Production Summary
- WIP Report – Detail & Summary
- Work Order Status
- Production Traceability
- Cost of Product – Work Order
Production Data Entry

10. QUALITY CONTROL
 Incoming Inspection
 Line / In Process
Inspection
 Random Inspection
 Subcontract Inspection
 Disposition
 Document Control
 Measuring Instrument &
Gauges
Customer Complaints – Customer Feedback, Customer
complaint, Customer Rejection Inspection, Service
Complaints
Internal Inspection – Inspection (Product & Processed
Material), Random/Patrol Inspection, NCA – Non
Conformance Analysis, RCA – Rejection Control Analysis,
Test Certificate & Subcontract Inspection
Supplier Inspection – Incoming Inspection
During the all inspection entry details regarding
dimensions, composition or any predefined parameter
can be recorded along with rejection with causes for
further analysis
Document Control – Users can attach various controlled
document to products, process or a manufacturing
plan which can be viewed by user based on rights.
Measuring Instrument & Gauges – Master for measuring
instruments and gauges can be maintained with
numbers for calibration and recording during the
inspection entry
Reports –
- Rejection Graph
- Deviation Report
- Histogram
- Control Charts (Attribute & Variable)
- Graph Pareto / Top 10
- Pie chart
- NCA & RCA Status
Inspection Data Entry

11. SHIPPING
 Packing List
 Invoicing
 Shipment Details
Packing List – Based On Pending Shipment Plan / Pick List,
Based on Order, Without Order, Miscellaneous, Branch,
Supplier Return. Packing List Approval.
Invoice – Regular, Supplier Return, Branch
Shipment Details & Others – Proforma Invoice, Advance
Shipment Notification, LR Entry, Freight Charges
Reports
- Pending Shipment Plan / Pick List Details, Advance
Shipment Details, DC Status for Material, FG Inward
Details
- FG Stock as on Date, For a Period, Verification
Report, Non Moving FG Stock Analysis
- Proforma Invoice Report Details & Summary
Pending Packing List to be Invoiced
COSTING
 Work order costing
 Margin analysis for
Order
 Margin analysis for
Invoice
 Margin analysis for
Customer
Work order costing – Costing is based on the actual
material consumed, actual production data with
standard machine hour rate.
Margin analysis for Order – This analysis is done using the
manufacturing plan data, standard BOM at current rate.
Margin analysis for Invoice – This analysis is done using
work order cost data with invoice link.
Margin analysis for Customer – This analysis is done using
work order cost data with invoice and customer link.

12. FINANCE
 Accounts
 Bank / Cash
 Assets
 Excise/VAT
 Other Entries
Accounts – This section covers Opening Balance Entries,
Direct Invoice, Bill Accounting, Direct Bill Booking, Expense Bill
Booking, Debit Note & Credit Note
Bank / Cash – Covers Bank Payments, Transfer Funds, Party
Receipt, Party Payment, Un-deposited Receipt, Cancelled
Cheque Entry, Bank Statement Entry, Bank Reconcile, Bank
Contra, Receipt Adjustment, Payment Adjustment
Assets – Create budget and approval for capital expenditure.
Track capital work in progress and capitalize expenses on
completion. Generate depreciation report and asset register.
Excise – Covers Excise rebate claim, VAT rebate claim, Rebate
Set Off, Service Tax Rebate etc.
Other Entries – Covers Journal Entry, Journal Provision Entry,
Inter Ledger JV, Inter Location JV, Automatic Journal Entry,
Statutory Liability Adjustments
Cost Distribution – Cost can be distributed to various
predefined cost centers and it can also be distributed to the
existing Departments, Machines, Employee, Customers &
Suppliers
Reports
Inter Location Pending Transactions, Ledger, Ledger –
Division, Ledger - Distribution Details & Summary, Trial
Balance, Trial Balance – Division, Trial Balance – Sub Division
Bank Reconciliation Statement – Details & Summary, Cash
Flow Details & Summary, On Account Payments / Receipts
CR Aging (Net, Net Details, Summary, Summary – Division),
GIR Status Value, GRN GL Variance Details & Summary,
Pending GRN Report
DR Aging (Net, Net Details, Summary, Summary – Division)
Profit & Loss, Balance Sheet, Ratio Analysis
Chart of Accounts

13. HUMAN RESOURCES
 Payroll
 Training
 TDS
Payroll – Leave Application, Attendance Entry, Loan
Processing, Monthly Entries, Production Allowance, Payroll
Processing, Payroll Reprocess, Bonus Processing, Arrears
Processing, Annual Allowances, Performance Evaluation,
Leave Carry Forward / Encashment, Final Settlement &
Gratuity Calculation
Recruitment & Training –
- Recruitment, Applications, Applicant Selection
- Training Requirement, Selection For Training,
Effectiveness of Training, Training Hours scheduling,
Training Hours Used
TDS – Allowance Detail, Section, TDS IT Exemption,
Employee TDS Exemption, Slab Entry, Employee
Allowance.
Reports – Various Employee, Attendance, Payroll and
Statutory reports are available in IcSoft.
PLANT MAINTENANCE
 Preventive
Maintenance
 Breakdown
Maintenance
 Warranty / AMC
Preventive Maintenance – Define preventive
maintenance schedules with checklist and spares
required. Record actual preventive maintenance done.
Break Down Maintenance – Breakdown Reporting,
Complaint Accepting, Schedule Pending Breakdown,
Maintenance Details, Closing Complaint
Warranty / AMC – Track warrant and AMC
Preventive Maintenance – Checklist

14. INTERNAL MESSAGING
 Messaging
 Tasks
Messaging – Send internal messages to other users with
attachments
Tasks – Assign task to self or other users and track
progress
Tasks
REPORTING
 Report Configuration
 Popup Reports
 Customer Access
Rights
Report Configuration – Create / Configure reports using
the reporting tool.
Popup Reports – Reports can be set to popup during
login or starting of individual module.
Customer Access Rights – Provide customer login name
and password for them to access their reports using
remote desktop connection.
SYSTEM ADMINISTRATION
 User Groups
 Rights
 Backups
User Groups – Create user groups for access and assign
users to the group
Rights – Rights can be assigned to the users by linking
them to a user group. Individual rights can also be
assigned to users over and above user group rights.
Backups – Predefined time can be set for database
backup and attachment folder.

15. OPTIONAL FEATURES
 Report Server
 Bottleneck Analysis
 Activity Based Costing
 Business Intelligence
 After Sales Service
Report Server
Reports can be generated at a predefined time and
emailed to pre set users.
Bottleneck Analysis
- Analyze bottlenecks across the various machine
types for throughput planning
- Take necessary action for bottleneck manipulation
- Generate production plan, Purchase Plan, Material
Issue Plan & Subcontracting Plan
Activity Based Costing
- Cost can be distributed manually or automatically
using predefined drivers
- Costs can be distributed to Department, Machines,
Product Category, Product, Customer Category,
Customer, Invoice or Batch/WO
- User defined drivers and mapping
- Costing/Analysis by Work Order / Batch, Product,
Invoice or Customer
Business Intelligence
Drilldown & Crosstab reports
Customized dashboard based on customer’s
requirement
After Sales Service
- Product Log Book
- Warranty Claim – Own, Dealer
- Final Sale Intimation
- Warranty Claim – Customer
- Service Coupon
Report Server

16. CONFIGURATION TOOLS
 Form Designer
 Additional Fields
 Bulk Master Import &
Bulk Master Update
 Printing various
documents using
excel/open office
 Reporting
 Production routing
Form Designer
- Reorganize menus and menu texts
- Change texts & locations for fields
- Hide fields if not required
- Create multiple views of the forms with individual user
rights
Additional Fields
- Additional fields can be defined wherever required to
add more information
- Additional fields can be referred in related
documents and printouts subsequently
- Tools to modify printouts and reports to
accommodate the additional fields
Bulk Master Import from Excel & Bulk Master update
Tool for bulk import of master data from an existing excel
file and bulk updating of certain fields accelerate the
implementation.
Printing various documents using excel/open office
Design document templates using excel/open office
and set cell positions for customizing document
printouts.
Reporting
- Create / modify reports using the reporting tool
- Assign access rights to these reports
Production Routing
- The production routing system in IcSoft allows
configuration of any manufacturing process easily.
- Define and capture specific production related
parameters
- Define and capture department & machine specific
parameters
- Define and capture quality check (multiple
measurements with min/max values)
Additional field setting