This document provides information about Every Angle, a software solution that makes business analytics easy for SAP-run businesses. It offers a powerful tool for business analytics without involving IT. The solution can be implemented in 3 days and allows users to define questions in 3 minutes and get answers in 3 seconds. It provides easy access to data in SAP systems and intuitive reports and analytics for business users without SAP expertise. A case study highlights positive results for Heineken Netherlands Supply, including improved data quality and reliability, and stronger management grip on supply chain performance.
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Business Analytics Made Easy for SAP
1. Business Analytics
made easy for SAP
The standard software for monitoring and
optimizing your operational processes
2.
3. Contents
Every Angle Software Solutions has been included in the list of Cool Vendors in the
“Cool Vendors in the SAP Ecosystem, 2011” report by Gartner, Inc. Once a year,
the list of Cool Vendors is published by the world’s leading analyst firm and consists
of companies with innovative solutions to common issues taxing SAP users.
Every Angle offers a powerful tool to make business analytics easy for SAP run businesses.
Read more about the Gartner report Cool Vendors in the SAP Ecosystem on:
www.everyangle.com or www.gartner.com
Gartner: “Every Angle is a Cool Vendor”
Thank you for your interest in Every Angle. This brochure will give you a clear overview of
what the Every Angle solution can offer you.
Managing your operational performance
shouldn’t be difficult. Every Angle unlocks the
data of your existing SAP system to make
business analytics easy. Designed to help you
improve your processes for SCM, Financials,
Plant Maintenance and HR, it brings the
accessibility of information back to the
business users. Without involvement of IT,
users can create any report or execute any
analytics they want, fast and easy. Every
Angle is an SAP certified solution, following
the rule of 3s: 3 days to implement the
system, 3 minutes to define your question
and 3 seconds to get answers.
Fred Hermans, CEO
Foreword
Introducing Every Angle
Proof of Every Angle
Customer case study: Heineken Netherlands Supply
Guaranteed results for your business
Guaranteed results for your IT environment
Every Angle - the company
Every Angle and BI
Every Angle on SAP ERP system
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4. 04 | Every Angle
Introducing Every Angle
Every Angle is the ultimate Operational Business Analytics solution that provides companies with the tools for a quick,
flexible and agile response to changes and for optimizing their processes. With Every Angle you can produce useful
overviews in no time, based on information from your own SAP ERP. Fred Holvast, Logistics Director at Heineken
Netherlands Supply (HNS), about his experiences with this solution “Every Angle and the KPI Dashboard are excellent
tools that give the breweries’ management more control over the performance of their supply chain”. The world is
changing rapidly and customers are becoming more demanding. Every Angle is the ideal solution that will offer business
users the flexibility to respond to changes and to the changing customer demands, by presenting data quickly, clearly
and comprehensively.
Managing KPIs
With the current growing need for information it is hardly surprising
that more and more companies choose SAP as their ERP supplier.
SAP is considered the best transaction system in the world. SAP
and Every Angle, used as an Operational Business Analytics system,
offer an ideal solution.
The solution: Every Angle
The Every Angle out-of-the-box solution, as an Operational Business
Analytics system on SAP ERP, offers advantages that may seem
obviously simple. Because of the speed, user friendliness and
intuitive GUI of Every Angle, it is easy for users to quickly identify
the information they need. Goal oriented KPIs can be created quickly
and changed if necessary, users can drill down directly from the KPIs
to the underlying detailed information so it immediately becomes
clear what to aim for.
This combination is the greatest strength of the solution. With this
knowledge, Every Angle is capable of automatically converting SAP
data into useful information that is easy to use and immediately
available to business users, without the need for them to understand
the underlying SAP tables and logic. This makes Every Angle
a unique and powerful system, allowing users to get started
immediately. We are experts in SAP and we give you unparalleled
clarity into SAP data, combined with predictive intelligence that
keeps your business processes flowing. Every Angle enables you
to maximize performance across your organization and achieve
bottom line results.
The results for any SAP run organization
After a quick implementation with low consultancy costs, business
users can start using Every Angle immediately, with tangible
results. Users will have control over their own processes and they
will have end-to-end visibility into their business processes. It will
also make them work more efficiently. Thanks to Every Angle, users
can respond quicker to changes, making it easier to control on the
basis of KPIs. Furthermore, the quality of the SAP system is
enhanced simply by the fact that it is easier to clean data and for
users to work with SAP. Confidence in SAP and SAP user
satisfaction both increase. Once implemented, the normal payback
time for Every Angle is mere days.
Proof of Every Angle
We would like to leave it to our customers to explain that our
solution offers added value. Take a look at the videos of our
customers at www.everyangle.com/video
Scan to see
the videos
5. Every Angle | 05
Management will want to use straight forward, reliable and flexible
operational KPIs and users want to be able to create their own
operational reports as soon as needed. Instead of Every Angle, other
systems such as Excel and Access are used for similar tasks. These
are systems that do not integrate with SAP or any of the operational
processes, which means it can take hours or even days to create the
regularly required operational reports and overviews. The greatest
risk here is that, when many different versions of the truth are
created, it is extremely unsafe to make business decisions. Also, it is
not always possible to sort the data into certain combinations, which
is essential in order to obtain a correct insight into, for example, the
delivery reliability, stock positions or order status (KPIs).
Why Every Angle can do what other
suppliers cannot
Every Angle is the only solution that is autonomously capable of fully
understanding SAP data and converting it to business information
that can be used immediately. This is possible because all the ins and
outs of the SAP system are built into Every Angle, including the logic
that is incorporated in the ERP system. In addition to this in-depth
SAP knowledge, Every Angle is also richly embedded with built-in
intelligence of operational processes. This built-in intelligence links
all related SAP information, which makes it easy for users to have all
pertinent information in one overview, drill down to details and draw
logic conclusions.
In a rapidly
changing world
information needs
to be more agile
than the business.
3 days
3 minutes
3 seconds
to implement
to define an Angle
to get answers
Every Angle knows that speed, ease-of-use and a minimal burden
on your employees are high on your list of priorities when
choosing a useful software solution. Consequently, it is important
for you to know that our solution is operational in just three days,
that it takes only three minutes to make an Angle and no more
than three seconds to get the answers you need.
6. 06 | Every Angle
Dashboard Engine
provides Heineken
supply chain
overviews. “The successful implementation of
Every Angle has had many positive
effects. Staff members now have a
more accurate and up to date view
of the achieved performance of HNS,
which has motivated them to realize
good scores. I also expect that the
increased understanding of the
relationship between the different
KPIs will lead to a continuous
optimization cycle.”
Anton de Romijn,
Strategic Supply
Chain Analyst at
Heineken Netherlands
“Every Angle and the KPI Dashboard
help the management of the breweries
to get a better grip on the overall
performance of the supply chain,
which will ultimately help Heineken
Netherlands to service its domestic
and international customers better
against lower cost.”
Fred Holvast,
Logistics Director at
Heineken Netherlands
7. Every Angle | 07
Customer case study: Heineken Netherlands Supply
The KPI Dashboard of Every Angle at Heineken Netherlands Supply (HNS) is used in addition to the Every Angle standard
Operational Business Analytics add-on. Every Angle was initially used to improve data quality and reliability as well as
quickly obtain difficult to access SAP data. A very powerful additional gain to implementing Every Angle was that it
improved the sentiment and attitude towards SAP in a very short time. Users suddenly saw more clearly the benefit of the
SAP system and the way it helps Heineken to execute their daily processes in an efficient way.
Management issues
Every Angle became a powerful tool to help management and staff
members to answer questions regarding overall stock levels in order
to reduce working capital, measure the conformance to the
schedule of departures of vessels from the Port of Rotterdam, and
even determine the carbon footprint of HNS.
S&OP and the Every Angle KPI
Dashboard Engine
Heineken is one of the first companies in the world using the Every
Angle Dashboard Engine within the area of Sales & Operations
Planning. The KPIs are presented on an easily accessible (internal)
website of HNS and consist of several stock overviews, service
levels, lead times in the supply chain and measurements for forecast
accuracy and bias. Usually, the interpretation and analysis of this
kind of data is a well known, notoriously difficult exercise, but by
using the new Every Angle ETL tool set, this topic is solved with
a minimum of effort. An overview of the most important KPIs of
Heineken Netherlands is presented as a balanced score card.
In a historic overview, Heineken’s management can quickly evaluate
the progress on the KPIs, compare the performance with pre-set
targets, and slice & dice the data using the powerful and intuitive
drill down functionality of the KPI Dashboard. The data for this S&OP
Dashboard is provided by the Every Angle Dashboard Engine mainly
from SAP, but also from sources in Oracle, SQL and even Excel.
Results
The results Heineken gained by implementing Every Angle are very
positive. The Return on Investment (ROI) of the overall investment
was achieved in a relatively short period.
The most important results are:
• improved data reliability in master data and transaction data
• improved user acceptance and better use of the SAP system
• stronger grip on the overall performance of the supply chain
• lower stocks
• better, faster management information
• improved KPI measurement.
The logistic objectives of HNS
The logistic objectives that follow from this integrated strategy can
loosely be defined as:
1. Doing the right things (being effective):
• pre-set service and quality
• being the best in class for new product introductions (i.e. cost level
and time to market).
2. Doing the right things right - the first time (being efficient) by:
• being the best in class for productivity
• ensuring sustained low (transfer) prices
• reducing working capital.
8. “Every Angle is a nice tool to make
sure that people don’t only hear
weekly what their performance
was, but also have the tool to
monitor their performance on a
daily basis.”
Erik Brouwer,
Director of Supply Chain Management
in Northwest Europe at Perfetti Van
Melle
“Every Angle is an important
‘enabler’ of logistics improvements.
Every Angle has provided us with a
far better overview of the inter-
relationship between production
and components, which has
enabled us to plan more efficiently.
This has resulted in a huge
efficiency improvement for
Stork Food Systems.”
Frans Faber,
Supply Chain Manager at Stork Food
Systems
“For us, Every Angle is a powerful
tool that provides us with a better
insight into our processes and how
those processes interrelate. Our
users couldn’t imagine working
without Every Angle anymore and
from an IT perspective I can only
say that Every Angle requires
hardly any maintenance.”
Jan-Willem van der Meere,
Regional IT Manager for the region
Northwest Europe and North America
at Perfetti Van Melle
Guaranteed results for
your business
• improved service levels
• time savings
• more efficient supply chain
• faster results
• decreasing costs of logistics and stocks
• lead time and risk reduction.
With Every Angle, your staff can focus
fully on solving operational problems.
This way you can use their knowledge,
intelligence and time to keep ahead of
the competition.
“One concrete result of Every
Angle was that we were able to
reduce our obsolete stock over the
past 18 months from 3.5 to almost
1.5 million Euros.”
Han van Manen,
Stock Manager at Struyk Verwo Infra
Results Stork Food Systems
• In a six-month period, Stork Food Systems has
managed to significantly improve the delivery
reliability of suppliers. This had a tremendous
impact on the plant’s production efficiency,
which has increased by 20 percent.
• The reliability of data in the SAP system has
increased and bottlenecks have been eradicated
from the production system.
Results Perfetti Van Melle
• Cleaner master data.
• Quicker action on the basis of faster and more
transparent reports.
• Quicker flagging-up of potential unsaleables,
such as products with a best-before-date and
packaging materials without dependent need.
• Improved reporting on the status of sales orders.
• Improved insight into purchasing packages and
distribution across suppliers.
• SAP users have gained more understanding of
their role in the business process.
• Thanks to Every Angle, users have a better
understanding of the entire business process.
“Many IT projects are ‘plug and
pray’, but Every Angle actually did
deliver ‘plug and play’ within 3
days which is absolutely perfect.”
Peter Scherpenisse,
Group Project Manager at Kverneland
Group
“Simple ad-hoc reports are
created directly by the end users
with help of Every Angle. This
saves the SAP Competence Center
a lot of work creating customized
reports and downloads from SAP.”
Roy Coenders,
Competence Center SAP at Stork Food
Systems
08 | Every Angle
9. Every Angle | 09
“Unlike normal IT projects, in
which change management is
one of the most important
components, in the case of Every
Angle the driving force behind it
all came from the users. They
were enthusiastic and wanted to
start using it. So the change
management effort in an Every
Angle project is absolutely zero.”
Johan Neuteboom,
Project Manager at DSM
“Validation is very important in the
Pharmaceutical Industry, as human
lives are at stake. Every Angle
simplifies this validation.”
Patrick Spit,
Senior Business Information Manager
at Astellas
“The way we are using Every Angle
at Sulzer is of added value.
IT persons like me are not
bothered with boring queries and
writing ABAPs, we can spend our
time on improving the processes.”
Truus Zorg,
IS Manager at Sulzer
“We firmly believe Every Angle
‘opens up the black box of SAP’
and provides business critical
data that can be executed by
the business users.”
Graeme Clelland,
Business Intelligence Analyst (EMEA)
at Cargill
Guaranteed results for
your IT environment
• improved provision of information with
SAP BI
• improvement of SAP user satisfaction
• reduction of IT costs
• up and running in one week
• better data quality
• standardized and manageable control
information.
Linking Every Angle to SAP is very easy
because Every Angle is a standard, SAP
certified add-on. Our add-on works for all
SAP releases from SAP R/3 4.0B up to and
including the latest version. Managing the
solution is as simple as the implementation.
Results Astellas
• Reduce validation. Astellas only had to validate
Every Angle once at implementation.
• Reduce support levels (need hardly any help from IT).
• Have business users make and run their
own reports.
• Roll-out Every Angle to other departments,
such as Finance, O2C and APO.
• Create forecasting accuracy reports to assess
the forecasting KPIs.
• Use Every Angle as a prototyping tool to define
reports in SAP BW. This saves Astellas valuable
time and resources.
Results Sulzer
• Sulzer was able to reduce the stocks by 66%.
• The company increased the delivery reliability
from 45% to 95%.
• Sulzer reduced the number of open orders in
SAP from 2200 to 600.
“I was in denial for half a year.
After a PoC I had no story left:
Every Angle is just much cheaper,
quicker, our users really wanted
the product and it offered a whole
new type of functionality.”
Aloys Kregting,
CIO at DSM
“Every Angle is a system that I
introduced to our organization. All
our users are immensely happy
with it.”
Joe Thaninayagam,
CIO at Coats
10. 10 | Every Angle
Every Angle - the company
Every Angle is an internationally operating and fast growing software company with its headquarters in the Netherlands
and offices in Germany, UK and the USA. Every Angle is also represented by a network of agents throughout Europe, Latin
America and Asia Pacific. Every Angle was launched in 1996 with the development of an Operational Business Analytics
solution that is deployed as a standard add-on to any SAP ERP system.
Our Goal
Every Angle strives to empower people in SAP run businesses. We
do this by providing business users with an out-of-the-box, self-
service tool which enables people to easily access and analyze data
content from SAP from any angle. Every Angle also delivers intuitive,
analytical intelligence for a variety of organizational roles within
the Supply Chain, Human Resource and Finance departments. The
actions and decisions people make are therefore a result of
clear visibility of your SAP system, leading to improved process
performance and an immediate realization of business value.
Our customers worldwide
Every Angle customers can be found in a wide variety of sectors,
such as; Automotive, Discrete Manufacturing, Fashion, Food
Beverage, Non-Food Consumer Products, Pharma, Processes
Chemicals, Retail, Utilities and Wholesale. Our customer base
includes both successful medium-sized organizations and leading
multinationals. Every Angle is used in 40 countries worldwide.
Fig 1. Geographic spread of Every Angle users
Visit our website to find out which customers are using our software
in which countries. www.everyangle.com
11. Every Angle | 11
Every Angle and BI
There is a world of difference between Every Angle’s
Operational Business Analytics solution and traditional BI.
However, organizations that do not know Every Angle regularly ask:
“We are already working with SAP BI (BW), why do we need Every
Angle?” In the words of a customer, “BI is a tool for the generals,
Every Angle is a tool for the front lines.”
Every Angle and SAP BI (BW) complement each other. SAP BI is very
effective at creating management reports which trend historical
data. Every Angle’s great strength lies in creating highly-detailed
operational overviews from current data which are predictive as
well as actionable. Every Angle shows what the status looks like
tomorrow, next week or next month if no corrective action is taken
today. Using Every Angle, business users can pinpoint what needs to
be adjusted, take action and achieve a KPI instead of retroactively
being measured by it, as is the case with traditional BI.
Existing IT solutions for operational
control
If organizations run SAP without Every Angle and want operational
overviews and to perform advanced analyses with high levels of
details based on current data, they depend on the IT possibilities.
For advanced analyses with high levels of details based on
current data and for operational overviews, you depend on the IT
possibilities. You need to retrieve the data from the SAP ERP
system, make it understandable and put it in the right context.
Subsequently, the data needs to be available in a flexible way,
so it can be used intuitively. The solutions that are currently used
to this end are listed in the table below, and they are tested on the
basis of a number of requirements.
Comments
ITsolutionsfor
operationalcontrol
Requirements
Matches user specific needs
Implementation and maintenance (time and costs)
Flexibility for business users
Analysis at the transaction level (individual order, position and material)
Integrated process and supply chain analysis
Can be used as standardized management reports
• Limited options functionality
• Not flexible
• Maintenance intensive
• Influences SAP system performance
• Maintenance intensive
• Requires advanced knowledge
• Suitable for financial reports
• Less suitable for operational reports
• Out-of-the-box standard software
• Contains built-in intelligence geared towards operational
performance management
Standard SAP ERP lists
ABAP and custom
queries
Custom made applications
(SAP) BI
Every Angle
Fig 2. Assessment of present IT solutions for operational control
Every Angle can be used as “content provider” of Business Objects or as a
Rapid Prototyping Tool. The combination of speed and flexibility that Every
Angle offers for generating content, in combination with the display options
of Business Objects, has proven to be very powerful in many projects.
12. 12 | Every Angle
Every Angle on SAP ERP system
By connecting Every Angle to the organization’s SAP ERP database, business users will see the system’s advantages in
their day-to-day work. The technical installation will take two days at most. Subsequently, Every Angle will run in a pilot
environment on the organization’s own system (Phase B), after which the implementation and roll-out take place (Phase C).
Phase A: Preparation
Each Every Angle implementation begins with thorough preparation.
Preparation 2-4 weeks During the preparation an Every Angle consultant works together with the customer
to ensure that the project will be successful. The preparation phase consists of:
• drafting a project plan (objective, parties involved and responsibilities)
• availability of required resources (management, IT and key users)
• availability of hardware (suitable Windows server).
Phase Lead time Activities
Phase A Phase B Phase C
2-4 weeks 2 d 3 months 3 months Continuous
Preparation Proof of Concept
Installation
Quick Scan Key user implementation
Pilot implementation Embedding and organizational roll-out
Fig 3. Phasing of Every Angle implementation
Fig 4. Phase A
13. Every Angle | 13
Installation
Proof of Concept
Quick Scan
Pilot implementation
Phase
2 days
2-3 weeks
4-6 weeks
3 months
Lead time Activities
The Every Angle software is installed on the Windows server and linked to your
SAP ERP system (DEV = QAS = PRD). The installation is completed with a
technical and functional acceptance test.
During the Proof of Concept phase, Every Angle is demonstrated live
using your own SAP ERP data, so that you can assess the deployability
and applicability yourself.
This will demonstrate that:
• Every Angle is live within two days with all standard functionality
• Every Angle is fully and automatically configured on the basis of
the SAP customization
• adding customized fields and tables is easy to achieve.
During the Quick Scan Every Angle looks at:
• data quality (master data and orders)
• service levels of suppliers, production locations and customers
• stocks (surpluses/shortages)
• bottlenecks (backlogs and planning problems).
The results are discussed with experts in your organization
and presented to management.
During a pilot implementation, the organization is given the opportunity
to work with the Every Angle software. A group of users will be trained
and supervised. During the final assessment, the users will present
the results and their experiences to management.
Phase B: Every Angle live on your own SAP ERP system
After the preparation, you want to see Every Angle in action on your own SAP ERP system.
There are several possible scenarios, depending on the objective of this phase:
• Proof of Concept: you can see the software work with your own data
• Quick Scan: you will see an analysis of your own processes
• Pilot implementation: you can experience what it is like to be a key user working with Every Angle.
Fig 5. Phase B
14. 14 | Every Angle
A quicker response to
changes and a better
control of processes.
Business Analytics for SAP
Every Angle is the solution.
Phase C: Every Angle implementation within your organization
After having seen and used Every Angle on your SAP system, you can start using Every Angle operationally, integrating it into your organization.
Key user
implementation
Embedding and
organizational roll-out
2-4 months
Continuous
During the key user implementation, 5 to 15 employees will be trained to
become key users. Every Angle will be deployable immediately for a great
variety of applications, so there will be immediate results.
At the end of this phase, you and the consultant create a plan for Every Angle’s
roll-out in order to ensure a smooth integration into your organization.
During this phase, Every Angle is integrated into the daily operations. This
involves validating Angles and including these in work instructions. Every Angle
is deployed as a standard IT solution in the organization and is available for all
Every Angle users to execute Angles for their day-to-day work.
Phase Lead time Activities
Fig 6. Phase C
15.
16. Every Angle Deutschland GmbH
Science Park 2
66123 Saarbrücken, Germany
Tel: +49 681 3096 4135
info.de@everyangle.com
www.everyangle.de
Every Angle USA
1727-8A Sardis Road
Suite 251
Charlotte NC 28270, USA
Tel: +1 704 905-0536
m.knowles@everyangle.com
www.everyangle.com
www.everyangle.com
Every Angle the Netherlands (HQ)
Kampenringweg 45C
2803 PE Gouda, the Netherlands
Tel: +31 182 577 744
Fax: +31 182 577 740
info@everyangle.com
www.everyangle.com
Every Angle office at
SAP Netherlands
Partnerpoort 26
Amerikastraat 10
5232 BE ‘s-Hertogenbosch
the Netherlands