This document discusses the concepts of careers and career development. It defines a career as all the jobs and occupations a person holds over their lifetime. It then discusses different types of career systems, including career management, career planning, and open vs closed career paths. The document outlines theories of career development and the career development process. It also discusses tools and requirements for effective career development in organizations. Finally, it examines emerging trends in public management and challenges for civil service competitiveness in the 21st century.
Talent Management is a set of integrated organizational HR processes & practices designed to attract, develop, motivate, and retain productive, engaged employees, in support of the Company becoming the “Provider of Choice” & the “Employer of Choice” in the markets we serve.
Companies with effective Talent Management Systems (TMS), the results speak for themselves:
- 66% had higher return on sales,
- 20% had a higher return on assets,
- 20% had a higher return on investment,
- 13% had a higher return on equity,
- Many reported improvement’s in key human capital metrics
- There was a correlated relationship between better talent & better business performance, talent was acknowledged as a rapidly increasing source of value creation
- Enhanced capacity in talent is necessary to support more complex & dynamic business requirements, Boards, customers, employees, and financial markets are expecting more.
Key Trends for 2020:
Trend 1: Organizational Design (e.g., “The Organization of the Future”) Will be Challenged Everywhere
Trend 2: Culture, Employee Engagement, and Employee Experience Remain Top Priorities
Trend 3: Real-Time Feedback and Analytics Will Explode in Maturity
Trend 4: A New Generation of Performance Management Tools Will Emerge, and a Focus on “Human Performance” and Wellbeing Will Become a Critical Part of HR, Talent, and Leadership Solutions
Trend 5: Talent Acquisition Will Focus on Culture Fit, Leadership Skills, Technical Skills Instead of Just “Credentials”
Trend 6: Digital HR and Learning Will Help Us to Reinvent L&D and HR Systems
Trend 7: The Leadership Market Will Start a Steady Process of Reinvention
Trend 8: Diversity, Inclusion, and Unconscious Bias Will Become a Top Priority
Trend 9: The L&D Function Will Continue to Struggle, But Careers & Learning Must Be Real Time, All the Time
Trend 10: The Future of Work is Here and HR Is in the Hot Seat
Execution Framework has six pillars:
(1) Plan,
(2) Attract,
(3) Develop,
(4) Perform,
(5) Retain, and
(6) Optimize.
competency mapping is one of the least discussed topic of human resources even though it has its own importance and value in each sector. so here I discussed what exactly competency mapping is and few other aspects of it.
Talent Management is a set of integrated organizational HR processes & practices designed to attract, develop, motivate, and retain productive, engaged employees, in support of the Company becoming the “Provider of Choice” & the “Employer of Choice” in the markets we serve.
Companies with effective Talent Management Systems (TMS), the results speak for themselves:
- 66% had higher return on sales,
- 20% had a higher return on assets,
- 20% had a higher return on investment,
- 13% had a higher return on equity,
- Many reported improvement’s in key human capital metrics
- There was a correlated relationship between better talent & better business performance, talent was acknowledged as a rapidly increasing source of value creation
- Enhanced capacity in talent is necessary to support more complex & dynamic business requirements, Boards, customers, employees, and financial markets are expecting more.
Key Trends for 2020:
Trend 1: Organizational Design (e.g., “The Organization of the Future”) Will be Challenged Everywhere
Trend 2: Culture, Employee Engagement, and Employee Experience Remain Top Priorities
Trend 3: Real-Time Feedback and Analytics Will Explode in Maturity
Trend 4: A New Generation of Performance Management Tools Will Emerge, and a Focus on “Human Performance” and Wellbeing Will Become a Critical Part of HR, Talent, and Leadership Solutions
Trend 5: Talent Acquisition Will Focus on Culture Fit, Leadership Skills, Technical Skills Instead of Just “Credentials”
Trend 6: Digital HR and Learning Will Help Us to Reinvent L&D and HR Systems
Trend 7: The Leadership Market Will Start a Steady Process of Reinvention
Trend 8: Diversity, Inclusion, and Unconscious Bias Will Become a Top Priority
Trend 9: The L&D Function Will Continue to Struggle, But Careers & Learning Must Be Real Time, All the Time
Trend 10: The Future of Work is Here and HR Is in the Hot Seat
Execution Framework has six pillars:
(1) Plan,
(2) Attract,
(3) Develop,
(4) Perform,
(5) Retain, and
(6) Optimize.
competency mapping is one of the least discussed topic of human resources even though it has its own importance and value in each sector. so here I discussed what exactly competency mapping is and few other aspects of it.
Seminar on performance appraisal and potential appraisalon training
A performance appraisal , conjointly named as a performance review, performance analysis, (career) development discussion, or worker appraisal may be a technique by that the task performance of AN worker is documented and evaluated. Performance appraisals are an area of career development and incorporates regular reviews of worker performance inside organizations. A performance appraisal , conjointly named as a performance review, performance analysis, (career) development discussion, or worker appraisal may be a technique by that the task performance of AN worker is documented and evaluated. Performance appraisals are an area of career development and incorporates regular reviews of worker performance inside organizations.
Its process....methods.....techniques......limitations....
Talent acquisition is the process of finding and acquiring skilled human labor for organizational needs and to meet any labor requirement. When used in the context of the recruiting and HR profession, talent acquisition usually refers to the talent acquisition department or team within the Human Resources department. The talent acquisition team within a company is responsible for finding, acquiring, assessing, and hiring candidates to fill roles that are required to meet company goals and fill project requirements.
Developing Assessment Development Center.pdfSeta Wicaksana
An assessment center is a tool to evaluate an individual’s suitability for specific job roles.
It includes several exercises like aptitude tests, personality evaluations, virtual assessment center case study simulators, and interviews.
It helps organizations better predict candidate performance and potential for a proposed position.
On the other hand, a development center in HRM is used for organizational initiatives such as training needs identification, high-potential identification, leadership development, and succession planning.
Career Management and DevelopmentHRD and Career Deve.docxtidwellveronique
Career Management and Development
HRD and Career Development
Understanding employee careers
Influencing those careers
Changing KSAOs to reflect changes in environment
Assist employees in preparing for new work and enhance their employability
The “New Employment Relationship”
OLD
If competent and reliable, job for life
“Entitlement” mentality
Paternalistic companies
Loyalty expected up and down
NEW
No promise of
Survivability
Nonacquisition
Room for promotion
Job until retirement
Money for your pension
Undying loyalty up or down
Results of “New Relationship”
Individuals responsible for their own development
Must demonstrate value added to company
Must understand nature and nuances of business
Employers Should:
Provide opportunities for development
Allow for employee participation in
Decision making
Career management
Performance-based compensation
What is a “Career”?
The property of an organization or occupation
Progression and increasing success
Status of a profession
Involvement in one’s work
Stability of person’s work pattern
“Career” Defined
“The pattern of work-related experiences that span
the course of a person’s life.”
Includes objective and subjective views of work
Relationship of Career to Nonwork Activities
Must consider all of person’s skills, abilities, and interests
Also must look at family and societal influences
Career Development
“An ongoing process by which individuals
progress through a series of stages, each of
which can be characterized by relatively
unique set of issues, themes and tasks.”
Career Planning
A deliberate process of becoming aware of
Self
Opportunities
Constraints
Choices
Consequences
Identifying career-related goals
Working to attain career goals
Career Management
“Process of preparing, implementing and
monitoring career plans undertaken by the
individual alone or in concert with the
organization’s career systems.”
Stages of Life and Career Development
Stage of adult development. See views of
Erik Erickson
Daniel Levinson
Erikson’s Stages of Life
Basic trust vs. mistrust
Autonomy vs. shame and doubt
Initiative vs. guilt
Industry vs. inferiority
Identity vs. role confusion
Intimacy vs. isolation
Generativity vs. stagnation
Ego integrity vs. despair
(Study these in your text!)
Stage Views of Career Development
Traditional model of career development
Five stages in Greenhaus et al. model:
Preparation for Work (0–25)
Organizational Entry (18–25)
Early Career (25–40)
Midcareer (40–55)
Late Career (55–retirement)
Other Views of Career Development
Protean career – individuals must reinvent their careers over time (Hall & Mirvis)
Multiple career concept model:
Linear – steady movement up the hierarchy
Expert – devotion to expertise within an occupation
Spiral – periodic moves across related occupations
Transitory – frequent moves across different jobs or fields
Summary of Career Management Activities
Career exploration
Awa ...
Seminar on performance appraisal and potential appraisalon training
A performance appraisal , conjointly named as a performance review, performance analysis, (career) development discussion, or worker appraisal may be a technique by that the task performance of AN worker is documented and evaluated. Performance appraisals are an area of career development and incorporates regular reviews of worker performance inside organizations. A performance appraisal , conjointly named as a performance review, performance analysis, (career) development discussion, or worker appraisal may be a technique by that the task performance of AN worker is documented and evaluated. Performance appraisals are an area of career development and incorporates regular reviews of worker performance inside organizations.
Its process....methods.....techniques......limitations....
Talent acquisition is the process of finding and acquiring skilled human labor for organizational needs and to meet any labor requirement. When used in the context of the recruiting and HR profession, talent acquisition usually refers to the talent acquisition department or team within the Human Resources department. The talent acquisition team within a company is responsible for finding, acquiring, assessing, and hiring candidates to fill roles that are required to meet company goals and fill project requirements.
Developing Assessment Development Center.pdfSeta Wicaksana
An assessment center is a tool to evaluate an individual’s suitability for specific job roles.
It includes several exercises like aptitude tests, personality evaluations, virtual assessment center case study simulators, and interviews.
It helps organizations better predict candidate performance and potential for a proposed position.
On the other hand, a development center in HRM is used for organizational initiatives such as training needs identification, high-potential identification, leadership development, and succession planning.
Career Management and DevelopmentHRD and Career Deve.docxtidwellveronique
Career Management and Development
HRD and Career Development
Understanding employee careers
Influencing those careers
Changing KSAOs to reflect changes in environment
Assist employees in preparing for new work and enhance their employability
The “New Employment Relationship”
OLD
If competent and reliable, job for life
“Entitlement” mentality
Paternalistic companies
Loyalty expected up and down
NEW
No promise of
Survivability
Nonacquisition
Room for promotion
Job until retirement
Money for your pension
Undying loyalty up or down
Results of “New Relationship”
Individuals responsible for their own development
Must demonstrate value added to company
Must understand nature and nuances of business
Employers Should:
Provide opportunities for development
Allow for employee participation in
Decision making
Career management
Performance-based compensation
What is a “Career”?
The property of an organization or occupation
Progression and increasing success
Status of a profession
Involvement in one’s work
Stability of person’s work pattern
“Career” Defined
“The pattern of work-related experiences that span
the course of a person’s life.”
Includes objective and subjective views of work
Relationship of Career to Nonwork Activities
Must consider all of person’s skills, abilities, and interests
Also must look at family and societal influences
Career Development
“An ongoing process by which individuals
progress through a series of stages, each of
which can be characterized by relatively
unique set of issues, themes and tasks.”
Career Planning
A deliberate process of becoming aware of
Self
Opportunities
Constraints
Choices
Consequences
Identifying career-related goals
Working to attain career goals
Career Management
“Process of preparing, implementing and
monitoring career plans undertaken by the
individual alone or in concert with the
organization’s career systems.”
Stages of Life and Career Development
Stage of adult development. See views of
Erik Erickson
Daniel Levinson
Erikson’s Stages of Life
Basic trust vs. mistrust
Autonomy vs. shame and doubt
Initiative vs. guilt
Industry vs. inferiority
Identity vs. role confusion
Intimacy vs. isolation
Generativity vs. stagnation
Ego integrity vs. despair
(Study these in your text!)
Stage Views of Career Development
Traditional model of career development
Five stages in Greenhaus et al. model:
Preparation for Work (0–25)
Organizational Entry (18–25)
Early Career (25–40)
Midcareer (40–55)
Late Career (55–retirement)
Other Views of Career Development
Protean career – individuals must reinvent their careers over time (Hall & Mirvis)
Multiple career concept model:
Linear – steady movement up the hierarchy
Expert – devotion to expertise within an occupation
Spiral – periodic moves across related occupations
Transitory – frequent moves across different jobs or fields
Summary of Career Management Activities
Career exploration
Awa ...
Invitation!! AEPP 20th Annual International Conference - Oct. 3-5, 2102 Vancouver, BC. EXTENDED DEADLINE!!
If you haven’t already done so, please submit your paper or proposal for presentation at The Association on Employment Practices and Principles (AEPP)\\’s 20th Annual International Conference. Papers, abstracts, and proposals for presentations, case studies, panels, or workshops should be submitted by April 15 if at all possible, but we will extend your deadline if need be.
Conference Theme: “Leading 21st Century Change: Beyond Bureaucracy and Workplace Disengagement"
Location: At the beautiful downtown campus of the Segal Graduate School of Business at their Conference Center (Simon Fraser University) Vancouver, BC. See more at http://www.sfu.ca/mecs/segal+school/about.html with links to location, hotels and restaurants, and other information
Dates: Oct 3-5, 2012
Who is Invited: Scholars, students, practitioners, executives, managers, and the public-at-large
CALL FOR PAPERS/PROPOSALS LINK: AEPP 2012 Call for Papers/Proposals is found at http://www.box.com/s/tmg4ya4ngayvxkn1oijb. Email all papers and proposals in MS Word (APA Format) to BOTH: (1) AEPP Admin - aepp@institute-leadership-global.org; and (2) Conference President Dr. Raj Parikh at ParikhR@sou.edu.
Rita Monroe; Corporate and Academic Leadership, Training and Development.
Over 20 years proven results using leadership and managerial strengths to solve specific and measurable needs for diverse organizations through training, development, and engagement of students and associates. Management and HR Consultant with 5+ years program audit and compliance experience. Academic Dean and Business Law & Ethics Professor with 15 years successful performance in higher education and administration. Charismatic Coach, Speaker and Workshop Facilitator.
Senior Project and Engineering Leader Jim Smith.pdfJim Smith
I am a Project and Engineering Leader with extensive experience as a Business Operations Leader, Technical Project Manager, Engineering Manager and Operations Experience for Domestic and International companies such as Electrolux, Carrier, and Deutz. I have developed new products using Stage Gate development/MS Project/JIRA, for the pro-duction of Medical Equipment, Large Commercial Refrigeration Systems, Appliances, HVAC, and Diesel engines.
My experience includes:
Managed customized engineered refrigeration system projects with high voltage power panels from quote to ship, coordinating actions between electrical engineering, mechanical design and application engineering, purchasing, production, test, quality assurance and field installation. Managed projects $25k to $1M per project; 4-8 per month. (Hussmann refrigeration)
Successfully developed the $15-20M yearly corporate capital strategy for manufacturing, with the Executive Team and key stakeholders. Created project scope and specifications, business case, ROI, managed project plans with key personnel for nine consumer product manufacturing and distribution sites; to support the company’s strategic sales plan.
Over 15 years of experience managing and developing cost improvement projects with key Stakeholders, site Manufacturing Engineers, Mechanical Engineers, Maintenance, and facility support personnel to optimize pro-duction operations, safety, EHS, and new product development. (BioLab, Deutz, Caire)
Experience working as a Technical Manager developing new products with chemical engineers and packaging engineers to enhance and reduce the cost of retail products. I have led the activities of multiple engineering groups with diverse backgrounds.
Great experience managing the product development of products which utilize complex electrical controls, high voltage power panels, product testing, and commissioning.
Created project scope, business case, ROI for multiple capital projects to support electrotechnical assembly and CPG goods. Identified project cost, risk, success criteria, and performed equipment qualifications. (Carrier, Electrolux, Biolab, Price, Hussmann)
Created detailed projects plans using MS Project, Gant charts in excel, and updated new product development in Jira for stakeholders and project team members including critical path.
Great knowledge of ISO9001, NFPA, OSHA regulations.
User level knowledge of MRP/SAP, MS Project, Powerpoint, Visio, Mastercontrol, JIRA, Power BI and Tableau.
I appreciate your consideration, and look forward to discussing this role with you, and how I can lead your company’s growth and profitability. I can be contacted via LinkedIn via phone or E Mail.
Jim Smith
678-993-7195
jimsmith30024@gmail.com
Specific ServPoints should be tailored for restaurants in all food service segments. Your ServPoints should be the centerpiece of brand delivery training (guest service) and align with your brand position and marketing initiatives, especially in high-labor-cost conditions.
408-784-7371
Foodservice Consulting + Design
The case study discusses the potential of drone delivery and the challenges that need to be addressed before it becomes widespread.
Key takeaways:
Drone delivery is in its early stages: Amazon's trial in the UK demonstrates the potential for faster deliveries, but it's still limited by regulations and technology.
Regulations are a major hurdle: Safety concerns around drone collisions with airplanes and people have led to restrictions on flight height and location.
Other challenges exist: Who will use drone delivery the most? Is it cost-effective compared to traditional delivery trucks?
Discussion questions:
Managerial challenges: Integrating drones requires planning for new infrastructure, training staff, and navigating regulations. There are also marketing and recruitment considerations specific to this technology.
External forces vary by country: Regulations, consumer acceptance, and infrastructure all differ between countries.
Demographics matter: Younger generations might be more receptive to drone delivery, while older populations might have concerns.
Stakeholders for Amazon: Customers, regulators, aviation authorities, and competitors are all stakeholders. Regulators likely hold the greatest influence as they determine the feasibility of drone delivery.
The Team Member and Guest Experience - Lead and Take Care of your restaurant team. They are the people closest to and delivering Hospitality to your paying Guests!
Make the call, and we can assist you.
408-784-7371
Foodservice Consulting + Design
Artificial intelligence (AI) offers new opportunities to radically reinvent the way we do business. This study explores how CEOs and top decision makers around the world are responding to the transformative potential of AI.
4. What is a Career?
A career is defined as all the
jobs/occupations /positions
occupied by a person during his
learning, working and other job-
related lives.
5. Career
Progress or general course of action of a
person in some profession.
Specific jobs that a person performs, the
kinds of responsibilities and activities that
comprise those jobs, movements and
transitions between jobs.
8. Career System
"Career system is described as devising an
organizational system of career movement and
growth opportunities from the point of entry of
an individual in employment to the point of
retirement."
"Career system includes the process of
synthesizing and harmonizing the needs of
the organization with the innate aspirations
of the employees, so that while the later realize
self-fulfillment, the organizational effectiveness is
improved."
9. Career Management
Active and purposeful management of a
career by an individual.
Combination of structured planning and
the active management choice of one’s own
professional career.
13. Career Planning
Process of re-assessing individual learning, planning
and development over a period of time.
14. Types of Career System
Open Career
Open competition: Lateral and inter-service
Career flexibility
Cross-section of skills and competencies
Horizontal career span
Unspecified career path
Motivation for competition
Closed Career
Closed competition: Intra-service and in-service
Job-experience based
Vertical career span
Specified career path
Motivation for performance
15. Position-based Career and Rank-based
Career
Permanent and Temporary Careers
Organizational and Job-specific Careers
16. Career Development
Career Development is a “continuous lifelong
process of developmental experiences that focuses on
seeking, obtaining and processing information about
self, occupational and educational alternatives, life
styles and role options”
"Career development is progression of an
employee in a job. It is supported by occupational
development, continued association with the job
and organization, job satisfaction,
professionalism and commitment."
17. Career Development
Lifelong process of managing learning,
work, leisure, and transitions in order
to move toward a personally
determined and evolving preferred
future.
18. In organizational development, career
development looks at
how individuals manage their careers within and
between organizations and,
how organizations structure the career progress of their
members, it can also be tied into succession planning
within some organizations
In personal development, career development is
the lifelong psychological and behavioral processes as
well as contextual influences shaping one’s career over
the life span. As such, career development involves the
person’s creation of a career pattern, decision-making
style, integration of life roles, values expression, and
life-role self concepts.
19.
20. Strategic Goals of Career
Development
Matching individual and organizational
goals
Identify career opportunities and
requirements
Enhance career development opportunities
Develop and utilize employee potential
21. Theories of Career Development
Structural Theories: focus on individual characteristics and
occupational tasks
Trait Factor - Matching personal traits to occupations-Frank Parsons
and Williamson (1920’s)
John Holland’s Theory of Career Choice – Interaction between
personality and environment
Bandura’s Social Cognitive theory of career choice – Connection of
outcome expectations and personal growth that influence career
choice – Supported by Lent, Brown and Hackett
Psychological - Personality types matching work environment-
Holland (1980’s)
Developmental Theories: focus on human development
across life span
Social Learning – John D. Krumboltz
Decision - Situational or Sociological- Bandura ( Self Efficacy-1970’s)
Developmental - Self Concept over life span-Donald Super (1950’s)
22. Constructivist Theories – M. L. Savickas and Vance
Peavy
Individuals create or construct their own meaning and
reality of the world through the experiences they have
Construction of career through interpretations through
perceptions and actions of response
People are self-organizing and self-critical
24. Career Development Cycle
Growth Stage
Beginning of learning behaviours: Fantasy, Interests, Capacity
Exploratory Stage
Identification of gaps: Organizational needs and the individual
competency
Learning and induction
Adapting and setting
Establishment Stage
Performance feedback, opportunities for training and promotion
Maintenance Stage
Motivation, encouragement, expertise use
Development Stage
Planning for career upliftment
Improvement in occupational skills and knowledge
Capacity development
Expertise development
25. Career shifting Stage
Search for challenging career
Utilisation of knowledge, skills and experiences
Professional networking
Declining or Career Reinvention Stage
Preparedness for retirement
Late career management
Freelancing skills
26. Instruments and Tools of Career
Development
Job reengineering
Promotion and advancement
Placement and transfer appropriations
Competitive examinations for career upliftment and
career shifts
Performance based career systems
Senior Executive Development Programme
Succession planning and grooming
Leadership assessment mechanism
Career counseling and vocational guidance
Late career management and career workshops
27. Career Development in Nepalese
Civil Service
Unified service at leadership
positions
Grouping/sub-grouping of
different services as specialized
career system
Open and closed career paths
Diverse promotion system:
Performance-based, time-bound
and competitive examination
system
Competitive lateral entry
Socially inclusive reservation in
entry positions
Placement and transfer
Senior Executive
Development Programme
Basic training, advanced
and professional training
International training and
capacity development
opportunities
Leadership assessment
mechanism
Performance appraisal
system
28. Basic Requirements for Effective
Career Development
Strategic Requirements
Policy support
Career development strategy and plan
Structural Requirements
Professionally competent CPA
Systemic and Methodological Requirements
Appropriate legal mechanism
Career planning and career management systems
Harmony between organization purpose, employees ability and professional
development, and career system
Introduction of succession planning and leadership assessments
Human resource information system
Behavioural Requirements
Work motivation and morale
Involvement of experts and employees in designing career system
31. Civil Service Effectiveness
Satisfying citizens: People effectiveness
Constitutionalism- supporting the values implicit in
government and political system: Political theoretical
effectiveness
Effectiveness in achieving the goals of government and
competently leading development management:
Developmental effectiveness
Competence in the performance of all public institutions:
Managerial effectiveness
Gaining global confidence and recognition: Global
effectiveness
Moral and ethical effectiveness for ensuring fairness, justice
and professional neutrality
Innovation effectiveness for research-based and timely reforms
and transformation
32. Civil Service and Global Challenges
of 21st
Century
Build administrative and managerial capacity for societal transformation
in the areas of democratization, the free market economy, security and
political alliances.
Explore the potential for innovative institutional arrangements, such as
public-private collaboration/partnerships.
Develop innovative administrative and operational responses to trans-
boundary global problems, such the environment, terrorism, HIV/AIDS,
ethnic conflict, and drug abuse.
Integrate international, comparative knowledge and approaches into
public administration training and all sectors of government.
Respond to global economic interdependence by expanding professional,
scientific, and cultural exchanges worldwide.
35. Civil Service: Traditional and Career
Development Focus
Civil Service
Activity
Traditional Focus Career Development Focus
Human Resource
Planning
Jobs and related competencies Interests and preferences
Training and
Development
Job related capacity
development
Dynamism and competitiveness
Performance
Appraisal
Performance rating Planning for improvements
Recruitment and
Placement
Matching organization’s needs
with qualified persons
Harmonizing employee’s career
interests
Compensation and
Benefits
Rewarding jobs accomplished Non-job-related competencies
and achievements – innovation
and creativity
36.
37. Competitiveness
Comparative concept of ability and
performance of individual or
group/team to produce and deliver
goods and services in a given market
with enhanced productivity, quality
and satisfaction.
38. Influencing Factors for Competitive
Performance
Globalization impactsGlobalization impacts
Growing citizen aspirationsGrowing citizen aspirations
Good governance and Effective/competitive publicGood governance and Effective/competitive public
service deliveryservice delivery
Realization of social inclusion and social relevanceRealization of social inclusion and social relevance
Advancement in technology and development ofAdvancement in technology and development of
information and communication technologyinformation and communication technology
Need for governance effectiveness throughNeed for governance effectiveness through
entrepreneurial quality and New public managemententrepreneurial quality and New public management
concernsconcerns
Transformational need of private sector competenceTransformational need of private sector competence
Satisfaction of international development communitySatisfaction of international development community
43. Desirable Values for Competitive
Ability
Professional quality
Transparency and accountability
Citizen empowerment
High quality service for citizens
Social equity and justice
Ethics and morality
Competition and collaboration
Global standard concerns
44. Management Competency
Competency is the composite of vital
behavioral skills, knowledge and
personal attributes that are
translations of organizational
capabilities and are deemed essential
for success. They distinguish
exemplary performers from adequate
performers.
45. Key Components of Career
Competency
Skill
Knowledge
Personal attributes
Behaviour
Relationship
Network and linkages
47. Managerial Competencies for
Global Competitiveness
Access to and absorbing new knowledge
Integrating multiple streams of knowledge
and skills
Sharing across cultures and performance
system
Deploying competence across jobs and
organizations
Virtual networking of skills and
competencies
48. Cross-cutting Issues and Civil
Service Competitiveness
Human rights and rights-based development
Humanitarian standards in response to citizens
Peace building and management of conflicts
State restructuring and federalism
Decentralization
Social inclusion and diversity management
Globalization and economic liberalization
Public-private partnerships
49. Instruments and Tools of
Developing Competitive Ability
Strategic management
Transformational leadership development
Senior executive development
Advanced training
Leadership assessment
Grooming and succession planning
Team building
51. Performance Management and
Competitive Ability
Performance Planning
Performance standardization
Performance appraisal
Performance evaluation
Performance improvement
Performance development
Performance-based pay and incentive
system
52. Civil Service Readiness for
Competitive Ability
Strategic Readiness
Strategic management capability
Structural Readiness
Functional, cost-effective and right-sized
structures;
Virtually networked and participatory
structures; and
Job reengineering for better outputs should be
in place.
53. Systemic and Methodological Readiness
strategic management,
conflict management capability,
effective service delivery through dynamic
linkages,
management of change capacity,
performance management and participative
methods should be institutionalized.
analysis of all the jobs of civil service because of
accommodating the expected changes and
facing the potential challenges with the purpose
of achieving efficiency and better utilization of
the existing human capability of civil service.
54. Behavioural Readiness
Transparency and accountability,
performance culture, serving attitude, citizen
relations,
Politico-administration synergy,
Professional competence and value for
competition should be internalized.
As the cross-cutting concerns, right-choice-
voice of citizens should be placed as the basis of
functioning.
Civil service should mainstream social
inclusion and workforce diversity, issues of
state restructuring, democratic values and
norms and peace building.
55. Approaches to Civil Service Reform
The first one is protection approach, which
maintains that civil service resembles a grand
corporation that is characterized by uniform
grading, protection and benefit systems. (Anti-
competitiveness drive)
The second approach considers civil service as a
competitive labour market, where individual
agencies act as firms that compete for a quality
workforce. This is referred to as the flexibility
approach. (Enabling drive)
The next one is performance approach with due
attention to quality delivery and result-orientation.
(Competitiveness drive)
Another approach is Developmental approach
that asks for developing the capacity of civil service
to satisfy the environment. (Developmental
drive)
56. Performing Civil Service
Mission and strategy
Reinforcing core public service values
Transformative Leadership
Reengineered organization
Political and regulatory aspects
Effective service delivery and citizen control
Collaborative and partnering networks
Result-based management and Result-focused
resource management
Management of change and transformation
Accountability to performance and results
Professional ethics and morality
58. Critical Issues of Civil Service in
Development of Competitive Ability
Weak strategic orientationWeak strategic orientation
Resistance to change and developmentResistance to change and development
Status quo tendencyStatus quo tendency
Lack of political support and ownershipLack of political support and ownership
Missing professionalismMissing professionalism
Low level of Civil service readiness:Low level of Civil service readiness:
Motivational issuesMotivational issues
Culture of protection rather than culture ofCulture of protection rather than culture of
performanceperformance