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Top 15 Retention Drivers
Retention Items                                                        %
1.               Exciting work & challenge                             48.4
2.               Career Growth, Learning & Development                 42.6
3.               Working with great people & relationships             41.8
4.               Fair pay                                              31.8
5.               Supportive management/great boss                      25.1
6.               Being recognized, valued & respected                  23.0
7.               Benefits                                              22.0
8.               Meaningful work, making a difference & contribution   17.0
9.               Pride in organization, its mission & product          16.5
10.              Great work environment / culture                      16.0
11.              Flexibility                                           13.6
12.              Autonomy, creativity and a sense of control           12.6
13.              Job security & stability                              10.5
14.              Location                                              10.3
15.              Diverse, changing work assignments                    7.7

Source: Career Systems International, 2005
Other Research
Retention Items
1.     Career growth, learning and development
2.     Exciting work and challenge
3.     Meaningful work, making a difference and a contribution
4.     Great people
5.     Being part of a team
6.     Good boss
7.     Recognition for work well done
8.     Fun on the job
9.     Autonomy, sense of control over work
10.    Flexibility – for example, in work hours and dress code
11.    Fair pay and benefits
12.    Inspiring leadership
13.    Pride in organization, its mission and quality of product
14.    Great work environment
15.    Location

 Source: Love β€˜Em or Lose β€˜Em, 1999
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     Talent Markets
     Talent Markets                                             Financial Markets
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    Employer of choice –                                        Returns in excess of
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Components of Career Motivation

 Career Resilience                Company Value
                                  β€’ Innovation
                                  β€’ Employees adapting to unexpected changes
                                  β€’ Commitment to Company
                                  β€’ Pride in Work

 Career Insight                   Employee Value
                                  β€’ Be aware of skill strengths and weaknesses
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Goal                     Promotions                 Psychological success
                         Salary increase
Psychological contract   Security for commitment    Employability for flexibility

Mobility                 Vertical                   Lateral

Responsibility for       Company                    Employee
Management
Pattern                  Linear and expert          Spiral and transitory

Expertise                Know how                   Learn how

Development              Heavy reliance on formal   Greater reliance on relationships
                         training                   and job experiences
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Developmental   Identify interests,   Advancement,         Hold on to        Retirement
tasks           skills, fit between   growth, security,    accomplishments   planning, change
                self and work         develop life style   , update skills   balance between
                                                                             work and non-
                                                                             work
Activities      Helping               Making               Training          Phasing out of
                Learning              independent          Sponsoring        work
                Following             contributions        Policy making
                directions
Relationships   Apprentice            Colleague            Mentor            Sponsor
to other
employees
Typical age     Less than 30          30 – 45              45 – 60           61+

Years on job    Less than 2 years     2 – 10 years         More than 10      More than 10
                                                           years             years
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     Roles                            Responsibilities
Coach            Probe problems, interests, values, needs
                 Listen
                 Clarify concerns
                 Define concerns
Appraiser        Give feedback
                 Clarify company standards
                 Clarify job responsibilities
                 Clarify company needs
Advisor          Generate options, experiences, and relationships
                 Assist in goal setting
                 Provide recommendations
Referral agent   Link to career management resources
                 Follow up on career management plan
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Career Development

  • 1.
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  • 5. Top 15 Retention Drivers Retention Items % 1. Exciting work & challenge 48.4 2. Career Growth, Learning & Development 42.6 3. Working with great people & relationships 41.8 4. Fair pay 31.8 5. Supportive management/great boss 25.1 6. Being recognized, valued & respected 23.0 7. Benefits 22.0 8. Meaningful work, making a difference & contribution 17.0 9. Pride in organization, its mission & product 16.5 10. Great work environment / culture 16.0 11. Flexibility 13.6 12. Autonomy, creativity and a sense of control 12.6 13. Job security & stability 10.5 14. Location 10.3 15. Diverse, changing work assignments 7.7 Source: Career Systems International, 2005
  • 6. Other Research Retention Items 1. Career growth, learning and development 2. Exciting work and challenge 3. Meaningful work, making a difference and a contribution 4. Great people 5. Being part of a team 6. Good boss 7. Recognition for work well done 8. Fun on the job 9. Autonomy, sense of control over work 10. Flexibility – for example, in work hours and dress code 11. Fair pay and benefits 12. Inspiring leadership 13. Pride in organization, its mission and quality of product 14. Great work environment 15. Location Source: Love β€˜Em or Lose β€˜Em, 1999
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  • 55. 1 Roles Responsibilities Coach Probe problems, interests, values, needs Listen Clarify concerns Define concerns Appraiser Give feedback Clarify company standards Clarify job responsibilities Clarify company needs Advisor Generate options, experiences, and relationships Assist in goal setting Provide recommendations Referral agent Link to career management resources Follow up on career management plan
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