Create and modify user (operator) accounts for HP Operations Manager • Configure system and application monitoring through policies. • Configure automatic responses to system or application problems. • Perform basic HP Operations Manager agent installation. • Configure nodes, node groups, message groups, tools, policy groups, and other essential elements for use by both administrators and operators. • Use the Java Operator GUI to perform day-to-day tasks on messages. • Configure policies, messages, and commands for use in dealing with enterprise activities. • Choose appropriate techniques for managing devices using policies. • Use the Administrator UI to perform common administrative functions. • Administer and maintain HP Operations Manager, its database, and users, including backups of the environment.

1. Capability Presentation
WHALE INFOTECH
Wednesday, 13 March 2013

2. Capability Presentation 2
VISION
““Become the dominant player in Enterprise
Monitoring and trusted partner for our
customers.”

3. Capability Presentation 3
ABOUT US
• WHALE iNFOTECHis a leading Global Business consulting company with interests in
Information Technology, Business Applications, Enterprise Monitoring solutions &
Consulting, and Staff Augmentation.
• WHALE iNFOTECHis established in the pursuit of helping clients and people by
leveraging information and technology. The group is established to bring the best
possible ERP & IT Consultants to its customers all over the globe.
• The company has carved a niche for itself on the realm of ERP Recruitment and
Enterprise Monitoring, not just for its commitment to quality but for its core competence
and process orientation

4. Capability Presentation 4
Enterprise Monitoring Services
HP Operations Manager ITSM
• Maximize efficiency using intelligent automation ITSM Key Features
and performance management across
heterogeneous environments •Automate IT service management across cloud and
hybrid delivery environments
• Obtain the Operational Intelligence to resolve •Integrate processes across IT operations for faster
known and unknown issues problem resolution and service fulfillment
• Analyze, anticipate and remediate service •Mitigate risk by enforcing IT process controls,
health issues quickly, efficiently Optimize capturing all related activities
performance & availability •Enable end-user self service, reducing demands on
across applications, systems, networks and stora
tier-one support
ge, over cloud, virtual and traditional IT
environments •Provide reports proving effective delivery of
services and demonstrating business value

5. Capability Presentation 5
HP Operations Manger / Services
· Complete Administration of OMU
• New Monitoring & Template administration for OM
• Commissioning and Decommissioning of Nodes
• User Management
• Patch Upgrades
• Upgrades and new version install
• Troubleshooting Ad-hoc HP OV issues
• Install and setup of OpenView Infrastructure
• Analyze tuning requirements of the HP OpenView
• HP OpenView Event Management
• Patch Upgrades
• Up-gradation of existing HP OpenView to new version
• Disaster and Backup Recovery of HP OpenView servers
• Install and setup of HP OpenView Infrastructure
• Performance tuning
• OpenView Event Management
• Incident management
• Problem management
• Change management

6. Capability Presentation 6
Our HP Openview Products
HP OpenView
HP OpenView HP OpenView Performance
Network Node HP OpenView Performance Agent Insight (OVPI)
Manager (OV Operations (OVO) (OVPA)
NNM)
HP OpenView HP OpenView
HP OpenView
Network Node
Performance Reporter (OVR)
GlancePlus Manager SPIs
Manager (OVPM)
HP OpenView Remedy
HP OpenView
Configuration Service Manager Integraions
Smart Plug-ins
Management
(SPIs)

7. Capability Presentation 7
Best in Class Delivery Model
MEETING
CLIENT EXPECTATIONS CAPABILITIES OUTCOME
FOCUSSED
• RESPONSIVENESS ACCOUNT • COST SAVINGS
• FLEXIBILITY MANAGEMENT • INCREASED
• FOCUSED EFFICIENCY
ATTENTION • INCREASED
• RESILENCE COLLABORATION
• COLLABORATIVE OPERATIONAL
PERFORMANCE • INCREASED
APPROACH COMPETITIVE
• TOTAL VALUE ADVANTAGE
ASSESSMENT
• CREATING WIN-WIN
SITUATION
ENTERPRISE
MONITORING

8. Capability Presentation 8
Industries
IT
 Services clients in IT sector, spanning software and hardware
 Enabled and managed monitoring services over 4000 servers
Telecom
 Implemented HP Operations Manager and NNM Manager for Telco client
 Provided monitoring services for over 2500 servers
Financial Services
 Implemented Enterprise monitoring solutions (HP Operations Manager and NNM Manager)
 Provided Monitoring solutions for more than 13000 servers for major Banking and financial clients
 Integrated Enterprise monitoring with ticketing tools such as HP service manager and BMC Remedy.
Manufacturing/Infrastructure/Healthcare
 Implemented Enterprise solutions (HP Operations Manager and NNM Manager )
 Provided monitoring services for over 2500 servers
 Provided customized monitoring solutions

9. Capability Presentation 9
Key Features
•Real time visibility over the entire environment and in individual domain
silos
•Collect, store and analyze logs & machine data with events & performance
data
•Automation and simplification of operational tasks - universal event
correlation
•Predictive Analysis, Capacity & Performance optimization - Service
Intelligence
•Heterogeneous coverage for various environments & application types

10. Capability Presentation 10
Advantages
• Fault and Problem Management
• Reduced downtime of network systems and devices
• Quick detection and correction of network problems
• • Performance Management
• Ability to monitor data to anticipate problems
• Log information for historical analysis
• Accounting Management
• Obtains statistical information on network use
• Track individual resource utilization
• • Security Management

11. Capability Presentation 11
Ethics & Policy
• We always act with integrity, in our words and actions, and with everyone with whom we
interact.
• Through our deep, specialist knowledge we provide thought leadership, deliver the best
possible service to our clients and offer interesting, challenging careers to our people.
• We are passionate about what we do. This, coupled with our knowledge and experience, is
key to our success and that of our clients.
• The company places great value on client relationships and client needs for the supply of
specialist recruitment services.
• We commit to strict ethical guidelines and maintains a stringent corporate policy.

12. Capability Presentation 12
THANK YOU..!!