The document outlines corrective actions, which address root causes to prevent reoccurrence, and preventive actions, which target potential causes to avert failures. It emphasizes the importance of the 6M approach and provides examples of both corrective and preventive actions, including FMEA and fishbone diagram analysis. Risk management is also highlighted as a key concept within the CAPA framework.

1. CORRECTIVE ACTION AND
PREVENTIVE ACTION (CAPA)

3. Corrective Action
• Actions taken on the root causes to
prevent reoccurrence is called
corrective actions

4. Preventive Actions
• Action taken on the potential causes
of failure or non-conformity to
prevent occurrence is called
preventive action

6. Focus on 6M

9. Examples of Corrective Actions

10. Examples of Preventive Actions
• FMEA
• PFMEA
• DFMEA
• Fishbone diagram analysis
• Risk Management