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Opscenter Vision, Impact and Progress (VIP) 
Winners for 2014; Bring Your Lunch and See How 
Your Peers Excelled in Their Organizations 
John Smith 
OCT04S #CAWorld 
CA Technologies 
General Manager 
ca Opscenter
Abstract 
The CA World 2014 Customer VIP Awards (VIP = Vision, Impact, and Progress) recognize organizations that have achieved outstanding business results by creatively leveraging CA solutions. Join us for this session (bring your lunch!) to learn how your peers excelled in their organization as we reveal the six organizations that will be recognized in the Opscenter (two in each category). The criteria for winners are as follows. Vision Award: this award recognizes success in how a customer has developed and moved toward management excellence while demonstrating a clear vision for how this effort supports the overall success of the enterprise; it celebrates the innovative steps taken to fundamentally change the way business gets done across the enterprise. Impact Award: this award recognizes results from improved management, especially in terms of productivity, financial benefits, quality improvements and/or customer satisfaction; it celebrates how an organization has demonstrated a strategic organizational change in the way work gets done, for the better. Progress Award: this award recognizes implementation success and/or process improvements; it celebrates initiatives, even if not complete, that demonstrate excellent planning and/or communications and project success. 
John Smith 
CA Technologies 
General Manager
3 
© 2014 CA. ALL RIGHTS RESERVED. 
CA World ‘14 Customer VIP Awards 
Vision 
This award recognizes success in how a customer has developed and moved toward management excellence, while demonstrating a clear vision for how this effort supports the overall success of the enterprise. It celebrates the innovative steps taken to fundamentally change the way business gets done across the enterprise. 
Impact 
This award recognizes results from improved management, especially in terms of productivity, financial benefits, quality improvements, and/or customer satisfaction. It celebrates how an organization has demonstrated a strategic organizational change in the way work gets done, for the better. 
Progress 
This award recognizes implementation success and/or process improvements. Initiatives in this category, even if not complete, will demonstrate excellent planning and/or communications and project success.
4 
© 2014 CA. ALL RIGHTS RESERVED. 
Vision Award 
Itaú 
Itaú is the largest Latin American bank and one of the largest banks on the planet, with approximately 96,000 employees and operations in 20 countries. In the last 10 months more than 100 critical applications were treated by their Center of Excellence with excellent results. 
The ItauCA footprint includes CA Application Performance Management, CA Spectrum, CA eHealth, CA Unified Communications Monitor, CA Data Center Infrastructure Management, and more.
5 
© 2014 CA. ALL RIGHTS RESERVED. 
Vision Award 
Volkswagen 
Volkswagen is a well known brand in almost any country. Last year the goal was to produce nearly 10Million cars with 572,000 employees in 106 production plants world wide. The team used a logical architecture system they branded as SMILE: Systems Management –Inform, Locate, Escalate evolution strategy. 
The Volkswagen CA Technologies footprint includes CA Application Performance Management, CA eHealth, CA Spectrum and more.
6 
© 2014 CA. ALL RIGHTS RESERVED. 
Impact Award 
Wells Fargo & Company 
Wells Fargo & Company is a nationwide, diversified financial services company with $1.6 trillion in assets. In addition to their 9,000 locations, Wells Fargo has more than 12,500 ATMs, hosts online banking for (wellsfargo.com), and supports hundreds of thousands of mobile devices. Wells Fargo deployed an application environment into production without “breaking the bank.” 
The Wells Fargo CA Footprint includes CA Application Performance Management, CA Application Delivery Analysis, CA Network Flow Analysis, CA Unified Communications Monitor, CA Capacity Management and more.
7 
© 2014 CA. ALL RIGHTS RESERVED. 
Impact Award 
Unisys 
Unisys is a global information technology company that solves complex IT challenges at the intersection of modern and mission critical with over 23,000 employees serving clients around the world. The team helped evolve their Network Operations Center into a “Business Operations Center.” 
The Unisys CA Footprint includes CA Application Delivery Analysis, CA Spectrum, CA Service Operations Insight, CA Network Flow Analysis, CA Unified Communications Monitor, and more.
8 
© 2014 CA. ALL RIGHTS RESERVED. 
Progress Award 
National Australia Bank Group 
National Australia Bank Group is a financial services organization with over 12,400,000 customers and 42,000 people, operating more than 1,800 stores and Service Centers around the world. The team used CA Application Performance Monitor to help increase visibility into their infrastructure and by automating and enhancing capacity management capabilities. 
The NAB CA Technologies footprint includes CA Application Delivery Analysis, CA Application Performance Management, and more.
9 
© 2014 CA. ALL RIGHTS RESERVED. 
Progress Award 
Lexmark 
Lexmark is a provider of printing and imaging products, software, solutions and services serving businesses of all sizes in over 170 countries. The team used a multi-phased approach to transform IT Monitoring and Operations to support their business. 
The Lexmark CA Technologies footprint includes CA Application Delivery Analysis, CA Application Performance Monitoring, CA eHealth, CA Spectrum, CA Service Operations Insight, CA Unified Communications Monitor, and more.
10 
© 2014 CA. ALL RIGHTS RESERVED. 
For More Information 
To learn more about DevOps, please visit: 
http://bit.ly/1wbjjqX 
Insert appropriate screenshot and textoverlayfrom following“More Info Graphics” slide here; ensure it links to correct page 
DevOps
11 
© 2014 CA. ALL RIGHTS RESERVED. 
For Informational Purposes Only 
© 2014CA. All rights reserved. All trademarks referenced herein belong to their respective companies. 
This presentation provided at CA World 2014 is intended for information purposes only and does not form any type of warranty.Content provided in this presentation has not been reviewed for accuracy and is based on information provided by CA Partners and Customers. 
Terms of this Presentation

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CA World '14 Celebration of Achievements in the Categories of Vision, Impact and Progress

  • 1. Opscenter Vision, Impact and Progress (VIP) Winners for 2014; Bring Your Lunch and See How Your Peers Excelled in Their Organizations John Smith OCT04S #CAWorld CA Technologies General Manager ca Opscenter
  • 2. Abstract The CA World 2014 Customer VIP Awards (VIP = Vision, Impact, and Progress) recognize organizations that have achieved outstanding business results by creatively leveraging CA solutions. Join us for this session (bring your lunch!) to learn how your peers excelled in their organization as we reveal the six organizations that will be recognized in the Opscenter (two in each category). The criteria for winners are as follows. Vision Award: this award recognizes success in how a customer has developed and moved toward management excellence while demonstrating a clear vision for how this effort supports the overall success of the enterprise; it celebrates the innovative steps taken to fundamentally change the way business gets done across the enterprise. Impact Award: this award recognizes results from improved management, especially in terms of productivity, financial benefits, quality improvements and/or customer satisfaction; it celebrates how an organization has demonstrated a strategic organizational change in the way work gets done, for the better. Progress Award: this award recognizes implementation success and/or process improvements; it celebrates initiatives, even if not complete, that demonstrate excellent planning and/or communications and project success. John Smith CA Technologies General Manager
  • 3. 3 © 2014 CA. ALL RIGHTS RESERVED. CA World ‘14 Customer VIP Awards Vision This award recognizes success in how a customer has developed and moved toward management excellence, while demonstrating a clear vision for how this effort supports the overall success of the enterprise. It celebrates the innovative steps taken to fundamentally change the way business gets done across the enterprise. Impact This award recognizes results from improved management, especially in terms of productivity, financial benefits, quality improvements, and/or customer satisfaction. It celebrates how an organization has demonstrated a strategic organizational change in the way work gets done, for the better. Progress This award recognizes implementation success and/or process improvements. Initiatives in this category, even if not complete, will demonstrate excellent planning and/or communications and project success.
  • 4. 4 © 2014 CA. ALL RIGHTS RESERVED. Vision Award Itaú Itaú is the largest Latin American bank and one of the largest banks on the planet, with approximately 96,000 employees and operations in 20 countries. In the last 10 months more than 100 critical applications were treated by their Center of Excellence with excellent results. The ItauCA footprint includes CA Application Performance Management, CA Spectrum, CA eHealth, CA Unified Communications Monitor, CA Data Center Infrastructure Management, and more.
  • 5. 5 © 2014 CA. ALL RIGHTS RESERVED. Vision Award Volkswagen Volkswagen is a well known brand in almost any country. Last year the goal was to produce nearly 10Million cars with 572,000 employees in 106 production plants world wide. The team used a logical architecture system they branded as SMILE: Systems Management –Inform, Locate, Escalate evolution strategy. The Volkswagen CA Technologies footprint includes CA Application Performance Management, CA eHealth, CA Spectrum and more.
  • 6. 6 © 2014 CA. ALL RIGHTS RESERVED. Impact Award Wells Fargo & Company Wells Fargo & Company is a nationwide, diversified financial services company with $1.6 trillion in assets. In addition to their 9,000 locations, Wells Fargo has more than 12,500 ATMs, hosts online banking for (wellsfargo.com), and supports hundreds of thousands of mobile devices. Wells Fargo deployed an application environment into production without “breaking the bank.” The Wells Fargo CA Footprint includes CA Application Performance Management, CA Application Delivery Analysis, CA Network Flow Analysis, CA Unified Communications Monitor, CA Capacity Management and more.
  • 7. 7 © 2014 CA. ALL RIGHTS RESERVED. Impact Award Unisys Unisys is a global information technology company that solves complex IT challenges at the intersection of modern and mission critical with over 23,000 employees serving clients around the world. The team helped evolve their Network Operations Center into a “Business Operations Center.” The Unisys CA Footprint includes CA Application Delivery Analysis, CA Spectrum, CA Service Operations Insight, CA Network Flow Analysis, CA Unified Communications Monitor, and more.
  • 8. 8 © 2014 CA. ALL RIGHTS RESERVED. Progress Award National Australia Bank Group National Australia Bank Group is a financial services organization with over 12,400,000 customers and 42,000 people, operating more than 1,800 stores and Service Centers around the world. The team used CA Application Performance Monitor to help increase visibility into their infrastructure and by automating and enhancing capacity management capabilities. The NAB CA Technologies footprint includes CA Application Delivery Analysis, CA Application Performance Management, and more.
  • 9. 9 © 2014 CA. ALL RIGHTS RESERVED. Progress Award Lexmark Lexmark is a provider of printing and imaging products, software, solutions and services serving businesses of all sizes in over 170 countries. The team used a multi-phased approach to transform IT Monitoring and Operations to support their business. The Lexmark CA Technologies footprint includes CA Application Delivery Analysis, CA Application Performance Monitoring, CA eHealth, CA Spectrum, CA Service Operations Insight, CA Unified Communications Monitor, and more.
  • 10. 10 © 2014 CA. ALL RIGHTS RESERVED. For More Information To learn more about DevOps, please visit: http://bit.ly/1wbjjqX Insert appropriate screenshot and textoverlayfrom following“More Info Graphics” slide here; ensure it links to correct page DevOps
  • 11. 11 © 2014 CA. ALL RIGHTS RESERVED. For Informational Purposes Only © 2014CA. All rights reserved. All trademarks referenced herein belong to their respective companies. This presentation provided at CA World 2014 is intended for information purposes only and does not form any type of warranty.Content provided in this presentation has not been reviewed for accuracy and is based on information provided by CA Partners and Customers. Terms of this Presentation