1. Zensar
Technologies

2. 10/10/2013 2
Zensar
and
RPG Enterprises
RPG Enterprises is one of India's largest
industrial conglomerates and consists of over
fifteen companies managing diverse business
interests

3. 10/10/2013 3
Tyre SpecialtyInfrastructure IT
Zensar and RPG Enterprises

4. 4
Zensar and RPG Enterprises
Zensar - A Snapshot
7000+ associates
400+ customers
20+ global locations
SEI CMMi Level 5 v1.2
ISO/IEC 27001:2005
ISO 9001:2008
Six Sigma
Shareholding Pattern
28.22 %
23.73 %
48.05 %
23.7% average profit growth over the last 5 years
25.3% average revenue growth over the last 5 years
56.6% revenue growth over the previous year
Zensar
Growth
10/10/2013
RPG Group
Financial Investors (EPML)
General Public

5. 10/10/2013 5
Global Presence
www.zensar.com | © Zensar Technologies 2012

6. 6
Zensar’s main campus and
Corporate Head Quarters at Pune, India
10/10/2013 www.zensar.com | © Zensar Technologies 2012
Global Presence

7. 7
Three Delivery
Centers
at Hyderabad,
India
Delivery
Center,
Slough, UK
Delivery Center,
Shanghai, China
Akibia
Delivery
Centre,
Westborough,
US
Global Presence
10/10/2013 www.zensar.com | © Zensar Technologies 2012

8. 10/10/2013 www.zensar.com | © Zensar Technologies 2012 8
Highlights
Listed on the Bombay Stock Exchange and National Stock
Exchange of India
Ranked amongst India’s top 20 software companies by
NASSCOM - 2011
Exclusive Harvard Case Studies on The Future of Vision
Communities and Leading Innovation and Organizational
Change at Zensar
Named by leading global research organizations for robust
capabilities and strong practices across verticals

9. A Vertical led Organization
9
Industry
Solutions
Technologies
Services
Industry
Specialization
BenefitstoCustomer
 Retail
 Life Sciences
 Healthcare
 Garments &
Textiles
 Healthcare
 Government &
Education
 Food & Beverages
 Dairy
 Banking
 Insurance
 Manufacturing
 Media
 Utilities
Industry Specialization
 Implementation & Roll-Outs
 Application Management
 Infrastructure Management
 Legacy Modernization
 Enterprise Application
Services Mobility
 Upgrades & Migration
 Content Management
 Collaboration
 Testing
 Business Intelligence
and Analytics
Build World Class Services
 Domain led Enterprise
Application Services
 Business based Solutions
 Revenue Recognition
 Vertical Centers of
Excellence (CoEs)
 New Product Development
 Supply Chain Management
 Vertical Specific Service
Offerings
 Product Lifecycle
Management
Strengthen Vertical Capability
10/10/2013

10. 10/10/2013 10
The Business Model
Business Enabling Functions
Strategic Services
Vertical Focus
Manufacturing Insurance Retail Banking Healthcare
Infrastructure
Management
CRM
Business
Process
Outsourcing
Application
Management
Oracle
Business
Intelligence
Testing
Human
Resources
Information
Services
Finance
Product
Engineering
SAP
Others
Consulting
Services Unit
Marketing Strategy Quality
GoogleMicrosoft

11. 11
Zensar - Akibia
End-to-end Infrastructure Management Solutions
Network
Security
Solutions
Riskand
Compliance
Management
Datacenter services and Original
Equipment Manufacturers
Product Support
Remote Infrastructure Management
Services, Service
Desk, Network Services
10/10/2013 www.zensar.com | © Zensar Technologies 2012

12. 12
People Practices at Zensar
10/10/2013 www.zensar.com | © Zensar Technologies 2012
Diversity and Inclusion
Initiatives - Shadow Executive
Board, Women Executive
Board and D&I Councils
Engagement Initiatives -
Vision Community and Talent
Management Committee
99% Retention of
Zensar’s Critical Talent

13. Zensar Cares - Seven years of
the Zensar Foundation
13
We endeavor to make a positive contribution
to the underprivileged communities through
 Socio-economic
 Educational
 Health
 Environment initiatives
10/10/2013 www.zensar.com | © Zensar Technologies 2012

14. 10/10/2013 14
Awards and Recognitions
Business
www.zensar.com | © Zensar Technologies 2012
 Winner of CNBC’s International Trade Award (2011, 2009,
2008 and 2007)
 Recognized by Department of Scientific and Industrial
Research in recognition of the in-house R &D efforts (2008)
 Among Top 100 Global Outsourcing Companies - IAOP
(2011, 2010, 2009 and 2008)
 Among Top 20 FAO service providers
(FAQ Today Magazine, 2008)
 Best 20 Leaders by Industry Focus – Financial Services,
Retail, Manufacturing and Industry Specific Services – IAOP
2011
 Among World’s Top 100 Companies that matter in KM -
KMWorld (2006)
 Among Top 100 Outsourcing Providers by Global Services
100 - 2011

15. Awards and Recognitions
1510/10/2013
People
Society
www.zensar.com | © Zensar Technologies 2012
 National Award in IT Excellence and Excellence in Global HR Strategy
at the World HRD Congress 2012
 ‘Investment in People Award 2010’ by Asia Responsible
Entrepreneurship Awards (AREA)
 NHRD Trailblazer Award for Best HR Practices (2006)
 Employer Branding Award for Continuous Innovation in HR Strategy
at Work (2007)
 Employer Branding Award for Career Development Strategies (2008)
 Green Organisation Award by MAIT – Manufacturers' Association for
Information Technology
 Good Corporate Citizen Award 2011 by the Bombay Chamber of
Commerce and Industry (BCCI)
 The Golden Peacock Award for Corporate Social Responsibility (2011)
 Recipient of the Green CSR award from the Green Energy Foundation
in association with UNESCO (2010)
 FICCI CSR Award from the President of India (2006)
 Bombay Stock Exchange CSR Award

16. Zensar in the News
1610/10/2013 www.zensar.com | © Zensar Technologies 2012

17. SAP
Practice
Implemen-
tation
Offshore
SAP
Support
SAP Add-on
Solutions
• New SAP Implementations
• SAP Application Support Services
• Functional/Technical Consulting
• System Upgrades and Audits
• Country Specific Solutions
• SAP NetWeaver Implementations
& Development
• Help Desk Support
• Interface Applications
Version
Upgrades
SAP Practice Offerings

18. SAP Practice –
A Market Leader, with a Decade of Experience of Delivery Excellence and Customer Delight
18
 Over 750+ SAP professionals
 Most mature SAP practice amongst India Inc. – completed 14 years in 2013
 SAP Gold Partner in India and MENA regions
 180+ end to end SAP implementations
 More than 60 active customers
 Active engagements in 15 countries
 Experience of successfully managing multiple large & complex
engagements for several Indian and Global customers
 Won the SAP Award for “Best Customer Implementation, 2009”
 Won the SAP Award for “SME Most Innovative Partner, 2010”
 Won the SAP Award for “Emerging Business Fastest Growing partner, 2011”
 Comprehensive SAP Service Portfolio – from Consulting to Post
Implementation support
 Established CoEs / Solution Centers, Industrialization, Innovation and Asset
Creation.

19. Single Window Business Continuity Services
Implementation Services
• Rapid implementation
• Low Risk
• Best Fitment
• Change Management
• Knowledge Transfer
SAP VAR
• Zensar is a SAP Value
Added Reseller.
• SAP Gold Partner
Ongoing Support &
Maintenance
• Remote Consulting Center
• AMC Services
• Ongoing Support Services
Training Services
• Training for all levels of
Users
• Consultants as faculty
bringing in project
experience to classrooms.
• Zensar Consultants -
Faculty members for
Sapient CollegeInfrastructure Services
• Hardware Procurement
• Hardware Sizing
• Networking Services
• Facilities Management

20. ZenLife
ZenGourmet
ZenSar Retail
ZenMach
ZenAFS
ZenTex
Zensar SAP Solution Bank
ZenLife : Pharmaceutical & Chemical and Medical Devices
ZenGourmet : Food and Beverages / Dairy Industry
ZenAFS : Fabric to Fashion industry
ZenTex : Fiber to Fabric Industry
ZenSar Retail : Retail /FMCG Industry
ZenMach : Engineering and Construction Industry

21. Exclusive SAP Customer Snapshot
``
PHARMACEUTICALS TEXTILE FMCG & OTHERS MANUFACTURING

22. At a Glance…
API &
Formulations
FormulationsAPIS

23. Geographic Spread of our SAP Customers
• Algeria
• Australia
• Bangladesh
• China
• Germany
• India
• Jordan
• USA
• Saudi Arabia
• South Africa
www.zensar.com | © Zensar Technologies 2011

24. PMG - the Core of Delivery
Delivery automation
 Predetermined documentation
 Preconfigured template delivery
process automation
Competency Development
 Expert Knowledge sharing
across multiple industries
 New Dimensions Technologies
Framework Development
 Project procedures & guidelines
 Delivery Templates & definitions
Industry
Expertise
Process
Evangelists
Knowledge
Managers
SAP
Functional
Experts
 Methodologies
 Tools
 Templates
 Functional Mentors
for projects
 Proactive Checks
 Reusable component
fitment
 Capture Experiences
 Whitepapers
 Best Practice sharing
 Re-usable
Components &
Configurations -
Accelerators
Product
Management
Group
 Cross Industry Projects
 Vertical Solution
development
 Prototypes

25. Business Transformation Case # 1

26. Business Transformation Case # 2
10/10/2013 www.zensar.com | © Zensar Technologies 2010 26

27. Business Transformation Case # 3
10/10/2013 www.zensar.com | © Zensar Technologies 2010 27

28. How our customers Benefited

29. SANGAM : Best IT implementations in 2008
How our customers Benefited

30. SUTLEJ : Best IT implementations in 2009
How our customers Benefited

31. Voice of customers
“The Core Pharma team extends many thanks for the entire
implementation effort and outcome ― delivering a business system to
support us for years to come. You all have an accomplishment that you
can truly be proud of ”
Mr. Don Allen, Sr. Vice President–Operations, CorePharma
“GEA Process Engineering India Private Limited is very satisfied with
the quality level and professional approach Zensar has shown in its
services during the project”
Michael Niese Petersen, CFO, GEA Group
“Appreciations for successful SAP implementation at PSI . Your efforts
and result oriented approach have driven the project to success”
Implementation was a great success”
Mr. Abdulrahman Zaharani Project Manager ,PSI Jeddah
Reliable
partner with
proven
track record
Commitment
to go the
extra mile
Tangible,
measurable
business
results
Business and
Domain
Expertise
“ It was great experience implementing SAP with team from Zensar
Technologies. Their expert technical consultants did understand our
requirements very well. We congratulate the team for a successful Go-
live with accurate online information"
Capt. A.G.Chitre , IT Director, Heubach

32. Accolades
www.zensar.com | © Zensar Technologies 2011

33. Accolades

34. Accolades

35. Niraj Singh
Regional Manager – India Sales
+91 99200 44 693