SlideShare a Scribd company logo
jm.monguet@upc.edu huntingmammoths.net
C4i/3. Practice
Link
Stakeholders contribution.
Josep Mª Monguet
Apolo 13, 1995.
jm.monguet@upc.edu huntingmammoths.net
Stakeholders contribution
jm.monguet@upc.edu huntingmammoths.net
Apolo 13, 1995.
“Creativity is an import-export business not a
genius born, and an idea has value because an
audience value it”
A.P.
Stakeholders contribution
jm.monguet@upc.edu huntingmammoths.net
Value
All stakeholders are able to contribute whit ideas, information or opinions that
are direct or indirect value.
Mad men. E. 13, Kodak Carousel project.
Stakeholders contribution
jm.monguet@upc.edu huntingmammoths.net
Environment
Mad men. E. 13, Kodak Carousel project.
Stakeholders contribution
jm.monguet@upc.edu huntingmammoths.net
Partnership
There are explicit or implicit win-win
agreements between participating partners.
Airbus 380. Manufacture distribution
Stakeholders contribution
jm.monguet@upc.edu huntingmammoths.net
Innovation
jm.monguet@upc.edu huntingmammoths.net
Early 1970s, a band of cyclists
from Cupertino California.
Buffalo infantry soldiers
1896, Yellowstone.
Relevance
Innovation
jm.monguet@upc.edu huntingmammoths.net
Military robust, fault-
tolerant and distributed
computer networks.
1960.
Social and
collaborative
networks. 200X
Relevance
Innovation
jm.monguet@upc.edu huntingmammoths.net
Innovation is …
design, invention, development and /or implementation
Definition
Innovation
jm.monguet@upc.edu huntingmammoths.net
Innovation is …
design, invention, development and /or implementation
of:
new products, services, processes, systems, structures or
business models
Definition
Innovation
jm.monguet@upc.edu huntingmammoths.net
Innovation is …
design, invention, development and /or implementation
of:
new products, services, processes, systems, structures or
business models
with the purpose of:
creating new value for the consumer and
economical return for the company
Innovation Measurement: Tracking the State of Innovation in the American Economy.
US Commerce Dept. 2008
Definition
Innovation
jm.monguet@upc.edu huntingmammoths.net
Fields, styles & tractors
Innovation
Product Service
Process
Business Model
Corporate culture
Transversals
Operations
CE’s Leadership
Radical /Incremental
Bottom- up
Short / Large
Top -down
Tractors of
Innovation
Fields of Innovation
Styles of
Innovaction
jm.monguet@upc.edu huntingmammoths.net
Models
Innovation
jm.monguet@upc.edu huntingmammoths.net
Participative Innovation Space
jm.monguet@upc.edu huntingmammoths.net
Innovation Community
Innovation Space
User
Experience
Participative Innovation Space
Networks of
innovation
jm.monguet@upc.edu huntingmammoths.net
User Experience
User has a major role and is able to participate in innovation processes.
Innovation Communities
Natural tendency of people to form communities is enormously facilitated
by ICT and has become very relevant for innovation.
Innovation Spaces
Living Lab and other forms of organisation allow effective participation of
people in innovation processes.
Networks of innovation
Innovation often depends of “unknown” information that may be
discovered and accessed through the appropriated networks of
knowledge.
Participative Innovation Space
jm.monguet@upc.edu huntingmammoths.net
Experiment with users
User experience
jm.monguet@upc.edu huntingmammoths.net
Studying the users
User experience
jm.monguet@upc.edu huntingmammoths.net
Building communities of users
User experience
jm.monguet@upc.edu huntingmammoths.net
…making them work
User experience
jm.monguet@upc.edu huntingmammoths.net
Commitment of users
User experience
jm.monguet@upc.edu huntingmammoths.net
Commitment of users
User experience
jm.monguet@upc.edu huntingmammoths.net
Innovation community
jm.monguet@upc.edu huntingmammoths.net
Open innovation definition
Innovation community
jm.monguet@upc.edu huntingmammoths.net
Fraunhofer IAO / University of Berkeley
have surveyed large firms in the US and
in Europe about whether or not they
actually practice open innovation.
# ... companies with sales larger than $
250 million annually, 78% practice
open innovation
# ... 71% report that top management
support for these activities are
growing
# ... 82% of firms report that open
innovation is more actively practiced
now, compared to three years agoAcces
Open innovation relevance
Innovation community
jm.monguet@upc.edu huntingmammoths.net
The user “puts it all”
Innovation community
jm.monguet@upc.edu huntingmammoths.net
From social networks …
Innovation community
jm.monguet@upc.edu huntingmammoths.net
… to knowledge networks.
Innovation community
jm.monguet@upc.edu huntingmammoths.net
Innovation space
jm.monguet@upc.edu huntingmammoths.net
Open Innovation 2.0 Yearbook 2013
… open “open innovation”
Innovation space
jm.monguet@upc.edu huntingmammoths.net
Linving Lab’s in the world
Innovation spaces
jm.monguet@upc.edu huntingmammoths.net
Integral …
Innovation space
A common semantic web language for the built environment will benefit al
jm.monguet@upc.edu huntingmammoths.net
… & integrated
Innovation spaces
jm.monguet@upc.edu huntingmammoths.net
… market oriented
Innovation spaces
jm.monguet@upc.edu huntingmammoths.net
… public administration oriented
Innovation spaces
jm.monguet@upc.edu huntingmammoths.net
… a diversity of environments
Innovation spaces
jm.monguet@upc.edu huntingmammoths.net
… based on technological platforms…
Innovation spaces
jm.monguet@upc.edu huntingmammoths.net
Living Lab
jm.monguet@upc.edu huntingmammoths.net
Partner’s
agreements
Participation of users
Technology &
infrastructure
Space
configuration
Products
Services
Models
…
Process and formal definition
Living Lab
jm.monguet@upc.edu huntingmammoths.net
Adapted from Greater Helsinki Promotion 2007
Business
Academia
Public Sector
Business Academia
Public Sector
Role of a
citizen,
user,
consumer,
or worker
Vision and evolution
Living Lab
jm.monguet@upc.edu huntingmammoths.net
To do’s
Organising stakeholdors participation
jm.monguet@upc.edu huntingmammoths.net
How to involve lead users, customers or
other stakeholders in innovation projects.
To take profit of this practice you have to accept that many of the ideas and data necessary for the
design lies in the people that is going to use or prescribe the product - service.
This practice is about:
jm.monguet@upc.edu huntingmammoths.net
Design an “Innovation Participative Space”
as a strategy to promote and facilitate
involvement of lead users, customers or any
stakeholders in innovation projects.
+ Understand the model of “Innovation Participative
Space” (IPS) and concepts behind it.
+ Acquire a method to apply the previous concepts to a
project of a particular product/service.
Objectives of the practice:
jm.monguet@upc.edu huntingmammoths.net
Take-off
Innovation participative space definition
Executing
Concept
41 2 3
Partners Outcomes Data Role play
Creation of the
table PR-A
(Partners-
Relevant
Aspects).
Knowledge,
information
and data to be
obtained from
participants.
Strategies
applied to
collect
knowledge,
information
and data.
Design and
development
of a role-play
activity.
To do’s
jm.monguet@upc.edu huntingmammoths.net
Take-off
Innovation participative space definition
Executing
Concept
41 2 3
Partners Outcomes Data Role play
Case: A tele-rehabilitation system for hospital patients.
Patients
Health
professionals
…
Conditions to use the technology
Preferences in relation to …
…
...
To do’s
jm.monguet@upc.edu huntingmammoths.net
Participants
Relevant Aspects
RA 1 RA 2 RA 3 RA 4 RA 5 RA 6 …
P 1
P 2
P 3
P 4
P 5
P 6
…
Creation of the table PR-A (Partners-Relevant Aspects).
To do 1. Partners
jm.monguet@upc.edu huntingmammoths.net
Knowledge information data obtained from participants.
To do 2. Outcomes
Participants
Relevant Aspects
RA 1 RA 2 RA 3 RA 4 RA 5 RA 6 …
P 1
P 2
P 3
P 4
P 5
P 6
…
Outcomes
Knowledge Information Data
jm.monguet@upc.edu huntingmammoths.net
Strategies to collect knowledge information and data.
To do 3. Data
Activity definition Data collection strategy
1
2
3
4
5
6
…
Stakeholders structured meeting
by Role Play
jm.monguet@upc.edu huntingmammoths.net
Design and development of a role-play activity.
To do 4 “Concept”. Role-play
Item to discuss:
Roles
Play
jm.monguet@upc.edu huntingmammoths.net

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Innovation Participative Space

Editor's Notes

  1. The most remarkable achievement of mission control was quickly developing procedures for powering up the CM after its long, cold sleep. Flight controllers wrote the documents for this innovation in three days, instead of the usual three months. The command module was cold and clammy at the start of power-up. The walls, ceiling, floor, wire harnesses and panels were all covered with droplets of water. It was suspected conditions were the same behind the panels. The chances of short circuits caused apprehension, but thanks to the safeguards built into the command module after the disastrous Apollo 1 fire in January 1967, no arcing took place. Lovell recalled the descent to Earth, "The droplets furnished one sensation as we decelerated in the atmosphere: it rained inside the CM.“ http://www.nasa.gov/mission_pages/apollo/missions/apollo13.html#.U7F-ObFSs98