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Technology-Mediated Social
       Participation
       BYU CS Colloquium
        March 14, 2012




     Derek L. Hansen
    Information Technology, BYU
         dlhansen@byu.edu
            @shakmatt
Center for the Advanced Study
of Communities and Information

Human-Computer
Interaction Lab
A World of Social Technologies
Technology-mediated social
            participation (TMSP)




“The goal is to create new architectures
for the online public spaces that energize
the population to contribute to vital
community and national priorities” - IEEE
Computer, Nov. 2010
TMSP Examples
Building the Kingdom via TMSP




Please join & help shape our new BYU LDS Tech Chapter: http://groups
Socio-Technical Systems
   Cognitive-Technical System       Social-Technical System

How a Cockpit Remembers its Speed
Hutchins, Edwin
Research on TMSP
• Goals:
  (1) Improve the world!
  (2) Develop generalizable knowledge in the process

• Research opportunities:
  –Develop New Theories of TMSP
  –Design Novel Technologies &
    methods to support & analyze
    TMSP systems
Research Opportunities & Strategies
                                                                Note: Images
                                                                hyperlink to
                                                                 additional
• Develop tools & methods to study TMSP                          resources




• Examine extraordinary socio-technical systems from other
  domains & translate them to TMSP contexts



• Develop & test novel socio-technical interventions in field
  studies
Making sense of social data
Patterns are left behind           New Tools to explore relational data




New Methods & Visualizations for
Exploring social experience
Examine Extraordinary Socio-Technical
     Systems  TMSP Systems
Develop & Test novel TMSP
      Interventions
Places to Publish
•   ACM – CHI
•   ACM – CSCW (and GROUP)
•   ICWSM
•   Domain-Specific Journals
•   IEEE - Social Computing
Questions & Discussion




    Derek L. Hansen
   Information Technology, BYU
        dlhansen@byu.edu
           @shakmatt

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BYU CS Colloquium Presentation

  • 1. Technology-Mediated Social Participation BYU CS Colloquium March 14, 2012 Derek L. Hansen Information Technology, BYU dlhansen@byu.edu @shakmatt
  • 2. Center for the Advanced Study of Communities and Information Human-Computer Interaction Lab
  • 3. A World of Social Technologies
  • 4. Technology-mediated social participation (TMSP) “The goal is to create new architectures for the online public spaces that energize the population to contribute to vital community and national priorities” - IEEE Computer, Nov. 2010
  • 6. Building the Kingdom via TMSP Please join & help shape our new BYU LDS Tech Chapter: http://groups
  • 7. Socio-Technical Systems Cognitive-Technical System Social-Technical System How a Cockpit Remembers its Speed Hutchins, Edwin
  • 8. Research on TMSP • Goals: (1) Improve the world! (2) Develop generalizable knowledge in the process • Research opportunities: –Develop New Theories of TMSP –Design Novel Technologies & methods to support & analyze TMSP systems
  • 9. Research Opportunities & Strategies Note: Images hyperlink to additional • Develop tools & methods to study TMSP resources • Examine extraordinary socio-technical systems from other domains & translate them to TMSP contexts • Develop & test novel socio-technical interventions in field studies
  • 10. Making sense of social data Patterns are left behind New Tools to explore relational data New Methods & Visualizations for Exploring social experience
  • 11. Examine Extraordinary Socio-Technical Systems  TMSP Systems
  • 12. Develop & Test novel TMSP Interventions
  • 13. Places to Publish • ACM – CHI • ACM – CSCW (and GROUP) • ICWSM • Domain-Specific Journals • IEEE - Social Computing
  • 14. Questions & Discussion Derek L. Hansen Information Technology, BYU dlhansen@byu.edu @shakmatt

Editor's Notes

  1. Introduction (family picture, Russia picture, BYU, Umich and iSchools, Maryland - 4 years, HCIL, CASCI, IGERT) Talk about iSchools
  2. More than 500 million active users 50% of our active users log on to Facebook in any given day Average user has 130 friends People spend over 700 billion minutes per month on Facebook
  3. See special issue of IEEE Computer, Nov. 2010 focused on Technology-Mediated Social Participation.
  4. Please join the BYU LDSTECH Chapter!
  5. Hutchin’s classic paper explores the idea of treating a cockpit as a unit of analysis from a cognitive psychology standpoint – one that includes both human and technological components to perform computation and memory tasks. However, as most of cognitive psychology work, it focuses on one individual and not emergent properties on a social level. What would/does a socio-technical social system look like and how can we analyze them? Lostpedia provides one example of a socio-technical system engaged in “sensemaking by the masses”.
  6. Unfortunately, too often we as researchers only pay lip service to #1 above. My own interests lie at the intersection of information technologies, social experience, and public good domains (i.e., those that require volunteer efforts by large groups of people). I focus on two areas within that intersection: developing and applying tools and techniques for analyzing these experiences, and designing novel socio-technical systems that work in public good domains. Note that this is inherently an interdisciplinary field
  7. Our goal is to democratize the analysis of social network analysis.