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Technology-Mediated Social
Participation
BYU ISYS Seminar
Feb 21, 2014

Derek L. Hansen
Information Technology, BYU
dlhansen@byu.edu

@shakmatt
Center for the Advanced Study
of Communities and Information
Human-Computer
Interaction Lab
A World of Social Technologies
Technology-mediated social
participation (TMSP)

“The goal is to create new architectures
for the online public spaces that energize
the population to contribute to vital
community and national priorities” - IEEE
Computer, Nov. 2010
TMSP Examples
Building the Kingdom via TMSP

Please join & help shape our new BYU LDS Tech Chapter: http://groups
Socio-Technical Systems
Cognitive-Technical System
How a Cockpit Remembers its Speed
Hutchins, Edwin

Social-Technical System
Research on TMSP
• Goals:
(1) Improve the world!
(2) Develop generalizable knowledge in the process

• Research opportunities:
–Develop New Theories of TMSP
–Design Novel Technologies &
methods to support & analyze
TMSP systems
Research Opportunities & Strategies
• Develop tools & methods to study TMSP

• Examine extraordinary socio-technical systems

• Develop & test novel socio-technical interventions in field
studies

Note: Images
hyperlink to
additional
resources
Making sense of social data
New Tools to explore relational data

New Methods & Visualizations for
Exploring social experience

Techniques for Gaining Insight
Examine Extraordinary Socio-Technical
Systems
Develop & Test novel TMSP
Interventions
Places to Publish
•
•
•
•
•

ACM – CHI
ACM – CSCW (and GROUP)
ICWSM
Domain-Specific Journals
IEEE - Social Computing
Collaboration Opportunities
• With IT Department
– Human-Computer Interaction
– Cybersecurity

• Interdisciplinary Courses
– Socio-technical design course (515R – this Spring!)
– Web and Social Media Analytics (515R  570)
– Advanced Human-Computer Interaction (555)
– Advanced Web Technologies (510)
Questions & Discussion

Derek L. Hansen
Information Technology, BYU
dlhansen@byu.edu

@shakmatt

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Byu ISYS presentation_seminar

Editor's Notes

  1. Introduction (family picture, Russia picture, BYU, Umich and iSchools, Maryland - 4 years, HCIL, CASCI, IGERT) Talk about iSchools
  2. 1.23 Billion Facebook users. See http://expandedramblings.com/index.php/resource-how-many-people-use-the-top-social-media/#.UweL3vldWpA for other stats.
  3. See special issue of IEEE Computer, Nov. 2010 focused on Technology-Mediated Social Participation.
  4. Please join the BYU LDSTECH Chapter!
  5. Hutchin’s classic paper explores the idea of treating a cockpit as a unit of analysis from a cognitive psychology standpoint – one that includes both human and technological components to perform computation and memory tasks. However, as most of cognitive psychology work, it focuses on one individual and not emergent properties on a social level. What would/does a socio-technical social system look like and how can we analyze them? Lostpedia provides one example of a socio-technical system engaged in “sensemaking by the masses”.
  6. Unfortunately, too often we as researchers only pay lip service to #1 above. My own interests lie at the intersection of information technologies, social experience, and public good domains (i.e., those that require volunteer efforts by large groups of people). I focus on two areas within that intersection: developing and applying tools and techniques for analyzing these experiences, and designing novel socio-technical systems that work in public good domains. Note that this is inherently an interdisciplinary field
  7. Our goal is to democratize the analysis of social network analysis.