Buzzient casestudy entertainmentapplications

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TBJ Investments, LLC

Online/Social Gaming Social CRM Case Study of Buzzient

Technology Business

Case Study: Entertainment Applications

Online Community Management
The Company The Challenges The Buzzient Solution The Results
• Entertainment • Users where putting • Provided a way to monitor
applications developer comments in negative reviews in real time • Average monthly
• Millions of players reviews • Buzzient Sentiment Index billings/user up
• 15+ applications • Lower review scores provides application 80% in 2011
• Millions in revenue in where directly effecting managers yardstick for • Revenue growth
2010 downloads and usage tracking new feature of 300%
• In-app purchases introductions
decreased • Can respond directly to
problem posts in seconds

1 Buzzient.com

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Buzzient casestudy entertainmentapplications

1. Case Study: Entertainment Applications Online Community Management The Company The Challenges The Buzzient Solution The Results • Entertainment • Users where putting • Provided a way to monitor applications developer comments in negative reviews in real time • Average monthly • Millions of players reviews • Buzzient Sentiment Index billings/user up • 15+ applications • Lower review scores provides application 80% in 2011 • Millions in revenue in where directly effecting managers yardstick for • Revenue growth 2010 downloads and usage tracking new feature of 300% • In-app purchases introductions decreased • Can respond directly to problem posts in seconds 1 Buzzient.com