This social media analytics report from Buzzient analyzes sentiment and engagement for Celcom, Singtel, and Telstra on social media from August 1-31, 2013. Key findings include: Celcom and Telstra had mildly positive sentiment scores while Singtel's was mildly negative. Telstra dominated share of voice compared to the other brands. Sentiment, volume, and source trends are presented over time to analyze changes. The report also provides an overview of Buzzient Enterprise's social media monitoring and analytics capabilities.
@Buzzient snapshot report of social media analytics for European Telecoms. Highlights:
- BT getting lion's share of social media activity
- TalkTalk getting lots of negative social posts on network outages and QoS, indicating need to scale social customer service efforts
This is example of on-line reputation report we provide for our customers.
With built-in features you can:
• See key topics, that people talk about in connection with your brand
• Analyse sentiment of posts
• To see, where people talk most about your brand
• Compare number of mentions and sentiment to you competitors
• Receive immediate alerts in case of new mentions
• Respond to mentions directly from the dashboard
• Find most active and influencing people
• To see what people search on Google with your brand and trends of search results for example during a campaign
• See the real importance of mentions, because we calculate the potential audience based on website visits of the web site, where a mention appears (e.g. one mention in an article on popular news website is much more important then tens of mentions on an unknown website)
• Compare statistics and see trends of your mentions in channels, location or time (e.g. Twitter Hungary vs. Poland)
• Set priorities and processing workflow for managing mentions
@Buzzient snapshot report of social media analytics for European Telecoms. Highlights:
- BT getting lion's share of social media activity
- TalkTalk getting lots of negative social posts on network outages and QoS, indicating need to scale social customer service efforts
This is example of on-line reputation report we provide for our customers.
With built-in features you can:
• See key topics, that people talk about in connection with your brand
• Analyse sentiment of posts
• To see, where people talk most about your brand
• Compare number of mentions and sentiment to you competitors
• Receive immediate alerts in case of new mentions
• Respond to mentions directly from the dashboard
• Find most active and influencing people
• To see what people search on Google with your brand and trends of search results for example during a campaign
• See the real importance of mentions, because we calculate the potential audience based on website visits of the web site, where a mention appears (e.g. one mention in an article on popular news website is much more important then tens of mentions on an unknown website)
• Compare statistics and see trends of your mentions in channels, location or time (e.g. Twitter Hungary vs. Poland)
• Set priorities and processing workflow for managing mentions
M&A prosposal to Warburg Pincus to spin out Convera Search assets. Ultimately Convera Search was acquired for $18M by FAST and served as basis of Microsoft acquisition of FAST for $600M.
Tubalytics feature description and edition comparisonareconster
Tubalytics is a global, all-you-need YouTube analytics tool for influencer marketing. It is also a comprehensive intelligence system that helps marketers and agencies to discover growing channels, estimate their audience, and explore market trends.
Also, Tubalytics is a great tool for influencer relationship management and planning paid promotion campaigns on YouTube.
Unlike others, Tubalytics provides all the necessary features to help marketers and agencies with their daily work:
- Audience ratings for channels
- Fastest-growing channels identification
- Paid promotion cost estimation
- Influencer discovery
- Searching videos with promoted content
- Influencer relationship management system
- Planning, executing, managing, and monitoring campaigns
- Exploring YouTube trends
- Filtering diverse channel tops
- Gathering exhaustive details about any channel
- Professional advice on selected YouTube channels
E book introducing_microsoft_social_engagement_sourceImix Colombia
En un mundo social conectado, la interacción con los clientes puede darse en cualquier lugar y momento, y es vital para hacer que su negocio crezca. Microsoft Social Engagement pone eficaces herramientas para contenido social a disposición de sus equipos de ventas, marketing y servicio. Estas herramientas les permiten obtener una idea clara de la opinión que tiene la gente sobre su negocio y ponerse en contacto de forma proactiva con clientes, admiradores y críticos en los medios sociales.
Automated Promoted Post Detection [Facebook Boosting]PropheSee
As the struggle for brands to attain higher organic reach grows, social spend strategies are growing in importance daily.
PropheSee’s Promoted Post Detection is a proprietary feature that allows brands to determine when their competitors have boosted content on Facebook at nearly 98% accuracy.
Essentially, PPD demystifies a brand’s social spending strategies so you can get the deepest learnings into:
1. Engagements:
Understand the traction gained by your competitors' content due to social spending. What is driving advocacy? What is driving conversation?
2. Boosting Efficiency:
Our proprietary algorithm helps you understand who is utilizing the most efficient boosting strategy so you get all the insights needed to follow the most efficient process.
3. Campaign Effectiveness:
The PPD report will bring forth the most successful campaigns run & boosted by brands.
4. Estimated Budgets & Reach:
5. There's a lot more in the report + customizations that clients get to take advantage of!
Social media monitoring (SMM) is the process of tracking, measuring and evaluating an organization’s social media marketing initiatives. SMM began as a way of tracking harmful comments and avoiding PR disasters. Unmonitored, damaging remarks can have a negative impact on a brand’s reputation and future.
As social media strategies continue to evolve, finding the ability to relate to your customers and stay relevant remains top of mind. Whether it is being responsive with engaging content or providing clear purchase and services paths to each customer, extending brand love and trust is a key component to a successful social media content strategy. In this webinar we joined Al Sturgeon, Product Adoption Manager, ExactTarget Marketing Cloud and Dawn DeVirgilio, Global Social Media Manager, ExactTarget Marketing Cloud as they discussed how Radian6 Buddy Media Social Studio can help social marketers streamline and publish engaging content that resonates with customers. Watch the webinar recording and slides to learn how you can help invite your customers to respond and share your social content to expand reach.
Customer Journey Insights using Structural Equation Modelling_BLA GLOBAL 2014Masood Akhtar
This analysis sheds light into the connectedness of one brands' insight ecosystem. Using Structural Equation Modelling we have been able to provide a multitude of insights from; some of the causal relationships that exists, the transmission of offline and digital media to sales, the role of social display versus true social consumer engagement and salient concepts that can help steer content generation
M&A prosposal to Warburg Pincus to spin out Convera Search assets. Ultimately Convera Search was acquired for $18M by FAST and served as basis of Microsoft acquisition of FAST for $600M.
Tubalytics feature description and edition comparisonareconster
Tubalytics is a global, all-you-need YouTube analytics tool for influencer marketing. It is also a comprehensive intelligence system that helps marketers and agencies to discover growing channels, estimate their audience, and explore market trends.
Also, Tubalytics is a great tool for influencer relationship management and planning paid promotion campaigns on YouTube.
Unlike others, Tubalytics provides all the necessary features to help marketers and agencies with their daily work:
- Audience ratings for channels
- Fastest-growing channels identification
- Paid promotion cost estimation
- Influencer discovery
- Searching videos with promoted content
- Influencer relationship management system
- Planning, executing, managing, and monitoring campaigns
- Exploring YouTube trends
- Filtering diverse channel tops
- Gathering exhaustive details about any channel
- Professional advice on selected YouTube channels
E book introducing_microsoft_social_engagement_sourceImix Colombia
En un mundo social conectado, la interacción con los clientes puede darse en cualquier lugar y momento, y es vital para hacer que su negocio crezca. Microsoft Social Engagement pone eficaces herramientas para contenido social a disposición de sus equipos de ventas, marketing y servicio. Estas herramientas les permiten obtener una idea clara de la opinión que tiene la gente sobre su negocio y ponerse en contacto de forma proactiva con clientes, admiradores y críticos en los medios sociales.
Automated Promoted Post Detection [Facebook Boosting]PropheSee
As the struggle for brands to attain higher organic reach grows, social spend strategies are growing in importance daily.
PropheSee’s Promoted Post Detection is a proprietary feature that allows brands to determine when their competitors have boosted content on Facebook at nearly 98% accuracy.
Essentially, PPD demystifies a brand’s social spending strategies so you can get the deepest learnings into:
1. Engagements:
Understand the traction gained by your competitors' content due to social spending. What is driving advocacy? What is driving conversation?
2. Boosting Efficiency:
Our proprietary algorithm helps you understand who is utilizing the most efficient boosting strategy so you get all the insights needed to follow the most efficient process.
3. Campaign Effectiveness:
The PPD report will bring forth the most successful campaigns run & boosted by brands.
4. Estimated Budgets & Reach:
5. There's a lot more in the report + customizations that clients get to take advantage of!
Social media monitoring (SMM) is the process of tracking, measuring and evaluating an organization’s social media marketing initiatives. SMM began as a way of tracking harmful comments and avoiding PR disasters. Unmonitored, damaging remarks can have a negative impact on a brand’s reputation and future.
As social media strategies continue to evolve, finding the ability to relate to your customers and stay relevant remains top of mind. Whether it is being responsive with engaging content or providing clear purchase and services paths to each customer, extending brand love and trust is a key component to a successful social media content strategy. In this webinar we joined Al Sturgeon, Product Adoption Manager, ExactTarget Marketing Cloud and Dawn DeVirgilio, Global Social Media Manager, ExactTarget Marketing Cloud as they discussed how Radian6 Buddy Media Social Studio can help social marketers streamline and publish engaging content that resonates with customers. Watch the webinar recording and slides to learn how you can help invite your customers to respond and share your social content to expand reach.
Customer Journey Insights using Structural Equation Modelling_BLA GLOBAL 2014Masood Akhtar
This analysis sheds light into the connectedness of one brands' insight ecosystem. Using Structural Equation Modelling we have been able to provide a multitude of insights from; some of the causal relationships that exists, the transmission of offline and digital media to sales, the role of social display versus true social consumer engagement and salient concepts that can help steer content generation
Interested in understanding a particular sector? Wish to track leading companies in that sector? We have just the tool for you. You can track sectors of your choice, at the frequency you want with our sector report tool.
This presentation was given by Kristin Gast and David Erickson of Tunheim Partners on March 25, 2010, at the Minnesota Council of Nonprofits' Technology and Communications Conference, Remix, Refresh, Reload: Balancing New Media & Traditional Strategy. #MNNPTech
This presentation was given by Kristin Gast and David Erickson of Tunheim Partners on March 25, 2010, at the Minnesota Council of Nonprofits’ Technology and Communications Conference, Remix, Refresh, Reload: Balancing New Media & Traditional Strategy.
My pitch deck for a Homeland Security Fund, circa 2004. The objective was to bring early stage capital into the development of new technologies for homeland security and terrorism detection.
UNCLASSIFIED presentation of Buzzient social analytics use in monitoring of 2009 Iranian Election, Zynga Customer Engagement/Community Management Operations, and CRM Integration
Buzzient Social CRM for Telecoms, featuring integration with Oracle, Salesforce, Zendesk, NetSuite and other apps. Business drivers include social customer service, ARPU improvement, etc.
Overlay of Buzzient Social CRM support for Siebel. Buzzient supports Siebel v7.8 through current versions, providing a social CRM solution for customers who haven't upgraded Siebel
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
Key Trends Shaping the Future of Infrastructure.pdfCheryl Hung
Keynote at DIGIT West Expo, Glasgow on 29 May 2024.
Cheryl Hung, ochery.com
Sr Director, Infrastructure Ecosystem, Arm.
The key trends across hardware, cloud and open-source; exploring how these areas are likely to mature and develop over the short and long-term, and then considering how organisations can position themselves to adapt and thrive.
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Ramesh Iyer
In today's fast-changing business world, Companies that adapt and embrace new ideas often need help to keep up with the competition. However, fostering a culture of innovation takes much work. It takes vision, leadership and willingness to take risks in the right proportion. Sachin Dev Duggal, co-founder of Builder.ai, has perfected the art of this balance, creating a company culture where creativity and growth are nurtured at each stage.
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
Connector Corner: Automate dynamic content and events by pushing a buttonDianaGray10
Here is something new! In our next Connector Corner webinar, we will demonstrate how you can use a single workflow to:
Create a campaign using Mailchimp with merge tags/fields
Send an interactive Slack channel message (using buttons)
Have the message received by managers and peers along with a test email for review
But there’s more:
In a second workflow supporting the same use case, you’ll see:
Your campaign sent to target colleagues for approval
If the “Approve” button is clicked, a Jira/Zendesk ticket is created for the marketing design team
But—if the “Reject” button is pushed, colleagues will be alerted via Slack message
Join us to learn more about this new, human-in-the-loop capability, brought to you by Integration Service connectors.
And...
Speakers:
Akshay Agnihotri, Product Manager
Charlie Greenberg, Host
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After immersing yourself in the blue book and its red counterpart, attending DDD-focused conferences, and applying tactical patterns, you're left with a crucial question: How do I ensure my design is effective? Tactical patterns within Domain-Driven Design (DDD) serve as guiding principles for creating clear and manageable domain models. However, achieving success with these patterns requires additional guidance. Interestingly, we've observed that a set of constraints initially designed for training purposes remarkably aligns with effective pattern implementation, offering a more ‘mechanical’ approach. Let's explore together how Object Calisthenics can elevate the design of your tactical DDD patterns, offering concrete help for those venturing into DDD for the first time!
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
-------------------------------------------
During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
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Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster.
However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks.
In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.
Securing your Kubernetes cluster_ a step-by-step guide to success !
Buzzient social analytics aug 2013 celcom vs. singtel vs. telstra
1. Powered by Buzzient Page - 1
Buzzient
Social Media Analytics Report
Celcom
Time Period: 2013-08-01 - 2013-08-31
Created: Sep 05, 2013
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Celcom Current Sentiment Index
The Buzzient Sentiment Index measures how Social Media feels about your top-level
keyword. It tells you how positively or negatively your keyword is perceived by social
media authors.
The Sentiment Index is an aggregated rating. Buzzient Enterprise generates the index by
analyzing and rating each individual post about your keyword. The analysis uses natural
language processing, a set of positive/negative terms that are specific to your system and
a proprietary Buzzient sentiment algorithm.
The index ranges from +150 (extremely positive opinion) to -150 (extremely negative
opinion). A value of 0 expresses neutral sentiment. Positive values of 25 or above are
typically very good.
Celcom's Sentiment Index of 1.39 indicates a mildly positive attitude towards Celcom.
The current sentiment index reflects how social media feels about your keyword at this
time. Use this in conjunction with Sentiment Trends (in a later section) to determine if
opinion is rising, falling or remaining consistent. These insights will help you craft strategy
and tactics to maintain or increase social media opinion.
3. Powered by Buzzient Page - 3
Singtel Current Sentiment Index
The Buzzient Sentiment Index measures how Social Media feels about your top-level
keyword. It tells you how positively or negatively your keyword is perceived by social
media authors.
The Sentiment Index is an aggregated rating. Buzzient Enterprise generates the index by
analyzing and rating each individual post about your keyword. The analysis uses natural
language processing, a set of positive/negative terms that are specific to your system and
a proprietary Buzzient sentiment algorithm.
The index ranges from +150 (extremely positive opinion) to -150 (extremely negative
opinion). A value of 0 expresses neutral sentiment. Positive values of 25 or above are
typically very good.
Singtel's Sentiment Index of -4.81 indicates a mildly negative attitude towards Singtel.
The current sentiment index reflects how social media feels about your keyword at this
time. Use this in conjunction with Sentiment Trends (in a later section) to determine if
opinion is rising, falling or remaining consistent. These insights will help you craft strategy
and tactics to maintain or increase social media opinion.
4. Powered by Buzzient Page - 4
Telstra Current Sentiment Index
The Buzzient Sentiment Index measures how Social Media feels about your top-level
keyword. It tells you how positively or negatively your keyword is perceived by social
media authors.
The Sentiment Index is an aggregated rating. Buzzient Enterprise generates the index by
analyzing and rating each individual post about your keyword. The analysis uses natural
language processing, a set of positive/negative terms that are specific to your system and
a proprietary Buzzient sentiment algorithm.
The index ranges from +150 (extremely positive opinion) to -150 (extremely negative
opinion). A value of 0 expresses neutral sentiment. Positive values of 25 or above are
typically very good.
Telstra's Sentiment Index of 3.66 indicates a mildly positive attitude towards Telstra.
The current sentiment index reflects how social media feels about your keyword at this
time. Use this in conjunction with Sentiment Trends (in a later section) to determine if
opinion is rising, falling or remaining consistent. These insights will help you craft strategy
and tactics to maintain or increase social media opinion.
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Competitive Sentiment Index
Comparison of Sentiment Indices tells you how Social Media feel about your top-level
keywords in relation to each other.
For the give time period, Celcom, Telstra enjoy the highest user attitude with Singtel as the
lowest among these keywords. As noted, Celcom Sentiment Index is positive.
How sentiment indices compares to each other can be critical. Comparing your sentiment
can help you determine whether you need to develop strategy and tactics that are directed
at increasing a sentiment lead or closing a trailing gap.
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Sentiment by Source Type
Brand Sentiment for Posts by Source Type gives you a comparison of Sentiment between
Celcom, Singtel and Telstra on Twitter, RSS Feeds, Facebook and YouTube for 2013-08-
01 through 2013-08-31
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Sentiment Index Trends
When monitored over time, Sentiment Trend Lines show changes in opinion about your
top-level keywords. Sentiment can sometimes fluctuate greatly over time.
The ability to track trends provides you with historical visibility into how problems,
programs or other events have impacted opinion at various points in time. You can learn
how past activities affected sentiment and use that knowledge to construct the most
effective current and future strategy and tactics.
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Brand Sentiment Source Trends gives you a comparison of sentiment as it has trended
over time for Celcom on Twitter, RSS Feeds, Facebook and YouTube from 2013-08-01
through 2013-08-31
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Brand Sentiment Source Trends gives you a comparison of sentiment as it has trended
over time for Singtel on Twitter, RSS Feeds, Facebook and YouTube from 2013-08-01
through 2013-08-31
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Brand Sentiment Source Trends gives you a comparison of sentiment as it has trended
over time for Telstra on RSS Feeds, Facebook, Twitter and YouTube from 2013-08-01
through 2013-08-31
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Share of Voice
Percentage
While sentiment measures opinion, Share of Voice is a quantitative measure. It indicates
the comparative percentage of social media posts mentioning your keywords relative to
the total volume of posts Buzzient has harvested for this set of keywords.
Among these different keywords Telstra clearly dominates the others in terms of Share of
Voice.
This analysis helps you determine whether you need to construct programs that increase
or preserve your share of voice.
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Celcom Brand Volume Trend Lines
Volume Trend Lines gives you an apples-to-apples comparison of volume as it has
trended from 2013-08-01 through 2013-08-31 for Celcom, Singtel and Telstra. The vertical
axis of the chart displays volume (posts per month) while the horizontal axis displays time.
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Positive and Negative Post Volume
Positive/Negative Post Volume gives you a comparison of 2013-08-01 through 2013-08-31
volume including the breakdown of positive, negative and neutral posts for Celcom. The
vertical axis of the chart displays volume (posts per month) while the horizontal axis
displays time.
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Positive and Negative Post Volume
Positive/Negative Post Volume gives you a comparison of 2013-08-01 through 2013-08-31
volume including the breakdown of positive, negative and neutral posts for Singtel. The
vertical axis of the chart displays volume (posts per month) while the horizontal axis
displays time.
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Positive and Negative Post Volume
Positive/Negative Post Volume gives you a comparison of 2013-08-01 through 2013-08-31
volume including the breakdown of positive, negative and neutral posts for Telstra. The
vertical axis of the chart displays volume (posts per month) while the horizontal axis
displays time.
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Brand Volume Source Trends gives you a comparison of post volume as it has trended
over time for Celcom on Twitter, RSS Feeds, Facebook and YouTube from 2013-08-01
through 2013-08-31
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Brand Volume Source Trends gives you a comparison of post volume as it has trended
over time for Singtel on Twitter, RSS Feeds, Facebook and YouTube from 2013-08-01
through 2013-08-31
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Brand Volume Source Trends gives you a comparison of post volume as it has trended
over time for Telstra on RSS Feeds, Facebook, Twitter and YouTube from 2013-08-01
through 2013-08-31
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This default on-demand report is generated from Buzzient Enterprise, a hosted application
that provides automated harvesting and analysis of social media.
Buzzient Enterprise harvests, aggregates and analyzes unstructured, qualitative social
media content about the keywords configured in your system (typically things such as your
company name, brands, products and competitors.) A variety of quantitative
measurements and visualizations from the analysis are presented through the Buzzient
Enterprise web browser interface. This report contains highlights of some of these major
analysis areas.
Overall capabilities of Buzzient Enterprise include:
Integration with CRM for customer service
- Easily create support cases from harvested posts with a single click.
- Integrations include Siebel, Oracle CRM On Demand and Salesforce.com.
What Users Are Saying
- Harvested posts are automatically scored and viewable through a variety of filters.
- View posts in their originating site. Engage with authors if appropriate.
- Bookmark and/or email important or interesting posts.
What Users Think About Your Brand, Products and Competitors
- Current, historical and comparative sentiment indices. Overall and by source groups.
- Historical sentiment trend analysis.
- Distribution of positive, negative and neutral posts over time.
How Much People Are Talking About You
- Percentage breakdown of volume among your keywords.
- Historical volume trend.
Alerts
- Receive alerts for posts mentioning your keywords and certain terms or highly positive
or negative posts.
20. Powered by Buzzient Page - 20
Copyright Information
Copyright 2013 Buzzient Inc. All the text, graphics, design and other works are the
copyrighted works of Buzzient Inc. All Rights Reserved.
For more information, please contact us.
Buzzient, Inc.
P.O. Box 52440
Boston, MA 02205-2440
www.buzzient.com
Tel. 1-800-308-BUZZ
info@buzzient.com