The document discusses important aspects of business writing such as why it is important, the elements and types of business letters, stages of writing, and effective communication criteria. It provides guidance on writing complaints, delivering bad news, and maintaining a positive tone. Business writing requires clarity, conciseness, correctness and consideration of the reader's sensitivity.
The Slides contains the details on the Commonly asked HR Interview Questions.
Target Audience: Both Freshers and Experienced Pros.
HR Interviews are conducted for the Candidates who clear the Technical assessments in Interviews.
The HR's decision is the final verdict for selecting the candidates for the suitable job openings.
The Slides contains the details on the Commonly asked HR Interview Questions.
Target Audience: Both Freshers and Experienced Pros.
HR Interviews are conducted for the Candidates who clear the Technical assessments in Interviews.
The HR's decision is the final verdict for selecting the candidates for the suitable job openings.
Aqui dejo un powerpoint, un resumen del blog pero en inglés, así podemos aprender también a decir ciertas palabras en uno de los idiomas más hablados del mundo.
Writing a resignation letter is not as easy as resigning. Here you need to know the rules of proper resignation. Rules not followed may result in incomplete exit formalities and relieving from the company difficult. In this presentation, we have elaborated on how to write the perfect resignation letter.
This is a presentation I did a while back on the importance soft skills for Engineers. It applies to any professional and is based on my observations and thoughts on the subject. The main focus of the presentation is on interoffice and client relations..
High-level rules everyone searching for a job must follow, from my book "Land The Tech Job You Love".
For more, visit my blog at http://theworkinggeek.com/
Presented at Milwaukee JobCamp, March 26, 2009.
GarrettCommunication Strategy Worksheet Stage One Planni.docxbudbarber38650
Garrett
Communication Strategy Worksheet
Stage One: Planning a Message
Audience
Describe them.
Purpose
Why?
Focus
Narrow your possibilities.
Emotion
What emotion is the audience’s take away?
Format
Written: letter, email, memo, etc.? Verbal: face-to-face, phone, etc.?
Approach
Direct or Indirect
Introduction
Purpose statement/preview statement/scope/attention getting statement
Body
List the points you need to make, then group/rank them in paragraph order.
Conclusion
Close it how.
Visuals
More than narration. Brain is 30% to visual processing.
I want the job. Thesis statement & set up points 1, 2, 3.
Topic sentence. Supporting evidence.
Topic sentence. Supporting evidence.
Topic sentence. Supporting evidence.
I request an interview. You may reach me at….
Basic Application Letter Construct
5 Paragraph Letter Format
While there are multiple ways to approach writing an application letter, we focus on this construct and I expect your work to be in the 5 paragraph construct.
You need an introduction that states you want the job. You need a body that describes how you have the ‘things’ they require and conclude with asking for an interview and offering your contact information. The next three slides offer more details on the sections.
1
Introduction –
State you’re apply for the job
If possible state some-kind-of connection to the organization
State a summary sentence (thesis)
Spark interest. Create curiosity.
Audience-centered attitude
Application Letter Construct
The introduction of an application letter is as important as all other first impressions. Remember, they are feeling you as they read, so create the experience through your words that you want them to have.
In the intro,
Be direct (remember that means telling upfront what you want – your purpose). State the job and your interest. Saying what you want in an assertive manner demonstrates confidence.
If you have a connection with that organization, talk about that, but be every-so-brief.
State a summary sentence – All communications need a thesis statement. And in that thesis statement inform the reader regarding specific focus – preview the 3 items you will detail in the body.
Create curiosity. Build their interest in you in the way you language.
Remember, once again, I tell you – be audience-centered. It’s about your contribution, not you.
Oh, and, this paragraph is NOT to be the longest one on the page. Typically it the second smallest with the conclusion being the smallest.
2
Application Letter Construct
Body
Choose your points by studying the advertisement and selecting the top three requirements. Write to how you have these three.
Be thinking:
How do I set myself apart?
The key to getting called for an interview is in the connection you make in your letter. The winning strategy is to understand your potential employer’s top 3 qualification requirements and write to those items. Here’s how.
Study their .
How to be successful in interviews & answer tough questionsjobsRmine
In this Presentation founder of jobsRmine.com speaks about the approach before, during & after an interview that a candidate needs to do , in order to be successful and discusses few typical competency based questions that are commonly asked i HR interviews
Aqui dejo un powerpoint, un resumen del blog pero en inglés, así podemos aprender también a decir ciertas palabras en uno de los idiomas más hablados del mundo.
Writing a resignation letter is not as easy as resigning. Here you need to know the rules of proper resignation. Rules not followed may result in incomplete exit formalities and relieving from the company difficult. In this presentation, we have elaborated on how to write the perfect resignation letter.
This is a presentation I did a while back on the importance soft skills for Engineers. It applies to any professional and is based on my observations and thoughts on the subject. The main focus of the presentation is on interoffice and client relations..
High-level rules everyone searching for a job must follow, from my book "Land The Tech Job You Love".
For more, visit my blog at http://theworkinggeek.com/
Presented at Milwaukee JobCamp, March 26, 2009.
GarrettCommunication Strategy Worksheet Stage One Planni.docxbudbarber38650
Garrett
Communication Strategy Worksheet
Stage One: Planning a Message
Audience
Describe them.
Purpose
Why?
Focus
Narrow your possibilities.
Emotion
What emotion is the audience’s take away?
Format
Written: letter, email, memo, etc.? Verbal: face-to-face, phone, etc.?
Approach
Direct or Indirect
Introduction
Purpose statement/preview statement/scope/attention getting statement
Body
List the points you need to make, then group/rank them in paragraph order.
Conclusion
Close it how.
Visuals
More than narration. Brain is 30% to visual processing.
I want the job. Thesis statement & set up points 1, 2, 3.
Topic sentence. Supporting evidence.
Topic sentence. Supporting evidence.
Topic sentence. Supporting evidence.
I request an interview. You may reach me at….
Basic Application Letter Construct
5 Paragraph Letter Format
While there are multiple ways to approach writing an application letter, we focus on this construct and I expect your work to be in the 5 paragraph construct.
You need an introduction that states you want the job. You need a body that describes how you have the ‘things’ they require and conclude with asking for an interview and offering your contact information. The next three slides offer more details on the sections.
1
Introduction –
State you’re apply for the job
If possible state some-kind-of connection to the organization
State a summary sentence (thesis)
Spark interest. Create curiosity.
Audience-centered attitude
Application Letter Construct
The introduction of an application letter is as important as all other first impressions. Remember, they are feeling you as they read, so create the experience through your words that you want them to have.
In the intro,
Be direct (remember that means telling upfront what you want – your purpose). State the job and your interest. Saying what you want in an assertive manner demonstrates confidence.
If you have a connection with that organization, talk about that, but be every-so-brief.
State a summary sentence – All communications need a thesis statement. And in that thesis statement inform the reader regarding specific focus – preview the 3 items you will detail in the body.
Create curiosity. Build their interest in you in the way you language.
Remember, once again, I tell you – be audience-centered. It’s about your contribution, not you.
Oh, and, this paragraph is NOT to be the longest one on the page. Typically it the second smallest with the conclusion being the smallest.
2
Application Letter Construct
Body
Choose your points by studying the advertisement and selecting the top three requirements. Write to how you have these three.
Be thinking:
How do I set myself apart?
The key to getting called for an interview is in the connection you make in your letter. The winning strategy is to understand your potential employer’s top 3 qualification requirements and write to those items. Here’s how.
Study their .
How to be successful in interviews & answer tough questionsjobsRmine
In this Presentation founder of jobsRmine.com speaks about the approach before, during & after an interview that a candidate needs to do , in order to be successful and discusses few typical competency based questions that are commonly asked i HR interviews
Premium MEAN Stack Development Solutions for Modern BusinessesSynapseIndia
Stay ahead of the curve with our premium MEAN Stack Development Solutions. Our expert developers utilize MongoDB, Express.js, AngularJS, and Node.js to create modern and responsive web applications. Trust us for cutting-edge solutions that drive your business growth and success.
Know more: https://www.synapseindia.com/technology/mean-stack-development-company.html
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This 60-minute webinar, sponsored by Adobe, was delivered for the Training Mag Network. It explored the five elements of SPARK: Storytelling, Purpose, Action, Relationships, and Kudos. Knowing how to tell a well-structured story is key to building long-term memory. Stating a clear purpose that doesn't take away from the discovery learning process is critical. Ensuring that people move from theory to practical application is imperative. Creating strong social learning is the key to commitment and engagement. Validating and affirming participants' comments is the way to create a positive learning environment.
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Forward-thinking leaders and business managers understand the impact that discipline has on organisational success. A disciplined workforce operates with clarity, focus, and a shared understanding of expectations, ultimately driving better results, optimising productivity, and facilitating seamless collaboration.
Although discipline is not a one-size-fits-all approach, it can help create a work environment that encourages personal growth and accountability rather than solely relying on punitive measures.
In this deck, you will learn the significance of workplace discipline for organisational success. You’ll also learn
• Four (4) workplace discipline methods you should consider
• The best and most practical approach to implementing workplace discipline.
• Three (3) key tips to maintain a disciplined workplace.
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Vat Registration is a legal obligation for businesses meeting the threshold requirement, helping companies avoid fines and ramifications. Contact now!
https://viralsocialtrends.com/vat-registration-outlined-in-uae/
Affordable Stationery Printing Services in Jaipur | Navpack n PrintNavpack & Print
Looking for professional printing services in Jaipur? Navpack n Print offers high-quality and affordable stationery printing for all your business needs. Stand out with custom stationery designs and fast turnaround times. Contact us today for a quote!
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Event Report - SAP Sapphire 2024 Orlando - lots of innovation and old challengesHolger Mueller
Holger Mueller of Constellation Research shares his key takeaways from SAP's Sapphire confernece, held in Orlando, June 3rd till 5th 2024, in the Orange Convention Center.
The world of search engine optimization (SEO) is buzzing with discussions after Google confirmed that around 2,500 leaked internal documents related to its Search feature are indeed authentic. The revelation has sparked significant concerns within the SEO community. The leaked documents were initially reported by SEO experts Rand Fishkin and Mike King, igniting widespread analysis and discourse. For More Info:- https://news.arihantwebtech.com/search-disrupted-googles-leaked-documents-rock-the-seo-world/
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Personal Brand Statement:
As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
2. Why is business writing important?
We all interact with the written word as though
it has a personality and that personality makes
positive and negative impressions upon us.
Without immediate feedback your document
can easily be misinterpreted by your reader, so
it is crucial that you follow the basic rules of
etiquette to construct an appropriate tone.
3. Pre-requisite of Business Letter
Why am I writing this letter?
What do I expect to get out of it?
What arguments I need to provide?
How can I achieve this?
4. Types of Business Letters
Enquiries / Requests and Replies
Orders and replies
Complaints and replies
Credit and status enquiries
Collection letters
Sales letters
Circulars
5. The elements of business letter
Letterhead or Heading
Reference
Date
Private & Confidential
Style of Address
Attention line
Salutation
Subject Heading
Body of the letter
Complimentary close
Signatory
Designation
Enclosures
Typist’s intials
6. Stages of business writing
Brainstorm what the communication must
include.
Cluster your ideas into topics.
Outline your topics, including subtopics.
Write a rough draft.
Revise by editing your work.
Proofread carefully.
Produce the final draft.
7. Never ignore reader’s senstivity
Be positive.
Emphasize what readers can do instead of
what they cannot do.
State facts instead of assigning blame.
Avoid leading with negative information.
Be polite.
Be fair.
9. Few examples
The decision was made by the manager at the last
moment.
The manager decided at the last moment.
Please let us know when we can be of assistance to
you.
Please let us know when we can assist you
You did not complete all the items on the form.
All the items on the form were not completed.
The construction company finished the building on
Wednesday.
The building was finished on Wednesday.
10. General Format: Tone
• Write in a positive tone
“When you complete the
report.” instead of “If you
complete the report.”
• Avoid negative words
that begin with “un, non,
ex” or that end with
“less” (useless, non-
existent, ex-employee,
undecided).
• Use smiles , winks ;),
and other graphical
symbols only when
appropriate.
• Use contractions to add
a friendly tone.
(don’t, won’t, can’t).
11. Delivering Bad News
Deliver the news up
front.
Avoid blaming
statements.
Avoid hedging words or
words that sound
ambiguous.
Maintain a positive
resolve.
12. Delivering Bad News
Deliver the news up front:
“We are unable to order
new computers this
quarter due to budget
cuts.”
Avoid blaming:
“I think it will be hard to
recover from this, but
what can I do to help?”
Avoid using “weasel words”
or hedging:
“Our pricing structure is
outdated.”
More examples of hedging
are:
Intents and purposes
Possibly, most likely
Perhaps, maybe
13. Writing a complaint
• You should briefly state
the history of the
problem to provide
context for your reader.
• Explain the attempts you
made previously to
resolve the problem.
• Show why it is critical for
the problem to be
resolved by your reader.
• Offer suggestions on
ways you think it can be
resolved or how you are
willing to help in the
matter.
14. Writing a complaint
Briefly state the history:
“The current way we
choose officers for our
organization is not
democratic. As a result,
we have a popularity
contest that does not
always get us the best
candidates.”
Show attempts made by
you thus far to resolve
the issue:
“I have offered two
alternatives for officer
selection that still
involves the votes of the
members but both have
been rejected by the
executive board.”
15. Writing a complaint
Show why it is important for your reader to get involved:
“This is a problem for two reasons. First, I am concerned
that the executive board no longer protects the
interests of the organization and that their actions are
not in keeping with the constitution of the organization.
Second, there have been a number of complaints from
the members who feel that their concerns and
preferences are not being addressed by the executive
board, which decreases morale and productivity.”
16. Writing a complaint
Ask for help and offer a resolution:
“Please let me know what other options I may have
overlooked. I am willing to meet with the department
head and the executive board to seek out a solution
that is fair to the members and is good for the business
of the organization. ”
Editor's Notes
Mouse-click to activate text
Explanation: Email has become very prevalent in most people’s lives and many use it to cheaply and quickly communicate with friends, family, and co-workers. Although this technology is available to everyone, and most people are accustomed to using email, people still are not very savvy when it comes to understanding how email functions in a relationship both personally and professionally.
How we interpret email: While most people are aware that the computer is not a person and that emails do not have a character of their own, many people still react to them as though they do. Readers assign meaning to everything that people write and tend to perceive it as concrete because it is in black and white (or whatever color you may choose). This response, coupled with a lack of nonverbal cues, poses a serious challenge for email writers. It is easy for emails to be misinterpreted because people write as though they are having a conversation; however, the receiver does not read that way.
Ask the audience: How many times have you received an email and felt a little put off by the message even though it was from a good friend? Have you ever sent an email that upset or confused someone? What was it like to be in that situation and what did you do to clear up the misunderstanding? It is because of these uncomfortable situations that some ground rules on email etiquette were established and why email writers should be mindful of them.
Mouse-click to activate text
Explanation: There is a myth that continues to circulate that the more a person stalls in getting bad news out the better the recipient will feel about it because he or she will be prepared. THIS IS NOT TRUE. In fact, stalling or beating around the bush only leads to reader frustration and may not serve the messenger well if he or she is writing the email to their boss.
It is better to deliver bad news up front in the elevator summary.
Mouse-click to activate text
Explanation: This slide provides examples of poor choices for prioritizing information and shows ways to construct messages that are not blaming or ambiguous.
The term “weasel words” was coined by Angell and Heslop to describe words that appear cowardly, ambiguous, or indirect in an effort to ward off or stall potentially negative repercussions.
Mouse-click to activate text
Explanation: When writing a complaint via email the writer should provide a very clear picture for the recipient mainly because there is a tremendous amount of room for misinterpretation or misunderstanding. It is important that the writer provide a context and state clearly what the problem is and how he or she would like to see the problem resolved.
Reminder: Remind the participants that if the problem is urgent, they should indicate that in their elevator summary and let the recipient know they need a response as soon as possible.
Mouse-click to activate text
Explanation: These are the first two steps one can take in writing a complaint. It is important for the writer to provide a context for his or her audience and to show the audience that he or she has taken all the necessary and required steps to resolve it. When a person takes the time to show that she or he is contributing to the solution the message takes on a positive tone that is generally received with greater ease and optimism by the audience.
Explanation: Everyone does not agrees on what is considered to be a “problem.” When writers clearly state what they perceive to be troublesome it reduces the possibility of disagreement between them and their audience. Labeling something as a “problem” is not sufficient enough to motivate others to act. The problem must be clearly defined in a way that can foster solutions.
Explanation: Most often when people receive complaints the natural reaction is to ask “so how does this involve me?” It is vital that writers prescribe courses of action to motivate their audience. First, writers should concede that they may have overlooked an option; perhaps there are other ways to resolve the problem without calling meetings and sending out intimidating memos. Second, writers should show how they are willing to participate in the solution by suggesting their willingness to meet with a third party, the party in question, or others. This shows that writers have good will toward the organization.