SlideShare a Scribd company logo
Platinum Sponsor 
NATIONAL CONFERENCE & EXHIBITION 
2014 
Silver 
Sponsor 
Bronze Sponsor 
Risk Manager of the Year 
Award Sponsor 
Business Resilience and Recovery – Exercising the Framework 
Presented by Gary Rigby & Kel Donovan 
Dynamiq Strategy 
Conference and Exhibition 
Partners
Batesford 
Process Plant
PERFECT PRACTICING
Perfect practicing
Perfect practicing 
Iron Baron – Tasmania 1995
Perfect practicing 
• Setting objectives 
• Establishing a scenario 
• Engaging the right stakeholders 
• Delivery methods 
• Develop a set of ‘rules’ 
• Brief participants and role-players 
• Facilitate the exercise – stay in control 
• Debriefing, reporting and action tracking
Setting objectives 
ACTIVITY 
Set 5 x exercise objectives for a combined Batesford 
site (IMT), Business Unit (EMT) and Corporate (CMT) 
exercise 
Pick a name for the exercise
Objectives - Examples 
• To familiarise the teams with [client’s] emergency management 
procedures 
• To test the Evacuation process at [site] 
• To test the activation process and triggers for alerting and 
activating the various teams in real time 
• To test the operational communications pathways between the 
IMT, EMT & CMT 
• To practice the notification process for external regulatory groups 
• To practise external stakeholder management and communications 
protocols 
• To develop an understanding of the interoperability arrangements 
between Batesford and major contractors 
• To identify any gaps or improvement opportunities to enhance 
preparedness for future events
PARTICIPANTS 
ACTIVITY 
List the internal participants (teams, departments, 
individuals) that need to be involved
Stakeholders 
ACTIVITY 
List the potential stakeholders and indicate if they will 
be actually involved or role-played and why
Delivery methods 
• FLASHPOINT™ Concept 
– Scenario development 
– Discussion points 
– Spotlight 
– Road block
Desktop 
• Desktop 
– Scenario 
development 
– ‘Live play’ 
– Injects 
– Telephone role 
players
Mock / Full Scale
Scenario Development
Building Realism
Scenario Development 
ACTIVITY 
• Identify a scenario to achieve your objectives
Scenario Development 
ACTIVITY 
• How will you deliver your scenario? 
• How long will you need people’s time for? 
• What should your participants briefing include? 
• How many facilitators will you need?
Scenario Development 
ACTIVITY 
• Give a brief description of your first inject to 
start the exercise (method and content) 
• How will you engage communications 
representatives
Summary 
• Always set objectives 
• Engage the right stakeholders 
• Always debrief and report upon exercises or live 
responses
NATIONAL CONFERENCE & EXHIBITION 
Thank you. 
2014 
Platinum Sponsor 
Silver 
Sponsor 
Bronze Sponsor 
Risk Manager of the Year 
Award Sponsor 
Conference and Exhibition 
Partners

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Business resilience and recovery – exercising the framework

  • 1. Platinum Sponsor NATIONAL CONFERENCE & EXHIBITION 2014 Silver Sponsor Bronze Sponsor Risk Manager of the Year Award Sponsor Business Resilience and Recovery – Exercising the Framework Presented by Gary Rigby & Kel Donovan Dynamiq Strategy Conference and Exhibition Partners
  • 5. Perfect practicing Iron Baron – Tasmania 1995
  • 6. Perfect practicing • Setting objectives • Establishing a scenario • Engaging the right stakeholders • Delivery methods • Develop a set of ‘rules’ • Brief participants and role-players • Facilitate the exercise – stay in control • Debriefing, reporting and action tracking
  • 7. Setting objectives ACTIVITY Set 5 x exercise objectives for a combined Batesford site (IMT), Business Unit (EMT) and Corporate (CMT) exercise Pick a name for the exercise
  • 8. Objectives - Examples • To familiarise the teams with [client’s] emergency management procedures • To test the Evacuation process at [site] • To test the activation process and triggers for alerting and activating the various teams in real time • To test the operational communications pathways between the IMT, EMT & CMT • To practice the notification process for external regulatory groups • To practise external stakeholder management and communications protocols • To develop an understanding of the interoperability arrangements between Batesford and major contractors • To identify any gaps or improvement opportunities to enhance preparedness for future events
  • 9. PARTICIPANTS ACTIVITY List the internal participants (teams, departments, individuals) that need to be involved
  • 10. Stakeholders ACTIVITY List the potential stakeholders and indicate if they will be actually involved or role-played and why
  • 11. Delivery methods • FLASHPOINT™ Concept – Scenario development – Discussion points – Spotlight – Road block
  • 12. Desktop • Desktop – Scenario development – ‘Live play’ – Injects – Telephone role players
  • 13. Mock / Full Scale
  • 16. Scenario Development ACTIVITY • Identify a scenario to achieve your objectives
  • 17. Scenario Development ACTIVITY • How will you deliver your scenario? • How long will you need people’s time for? • What should your participants briefing include? • How many facilitators will you need?
  • 18. Scenario Development ACTIVITY • Give a brief description of your first inject to start the exercise (method and content) • How will you engage communications representatives
  • 19. Summary • Always set objectives • Engage the right stakeholders • Always debrief and report upon exercises or live responses
  • 20. NATIONAL CONFERENCE & EXHIBITION Thank you. 2014 Platinum Sponsor Silver Sponsor Bronze Sponsor Risk Manager of the Year Award Sponsor Conference and Exhibition Partners