This is a deck I presented to IT leaders in the public sector. In it I explain the IASA definition of IT Architect and how in-house tech leaders can deliver substantially to their teams, IT and their whole organisation by focusing on the skills IASA defines as required for a high performing IT architect.
Are You an Accidental or Intention Software ArchitectRandy Ynchausti
This presentation challenges viewers to consider what knowledge body and skills base a professional software architect possesses. It was presented originally at the UT IASA Chapter meeting November 21, 2013.
A completely subjective look at the direction the role of the architect might take in years to come, as we endeavour to keep up with the ever accelerating pace of change.
Are You an Accidental or Intention Software ArchitectRandy Ynchausti
This presentation challenges viewers to consider what knowledge body and skills base a professional software architect possesses. It was presented originally at the UT IASA Chapter meeting November 21, 2013.
A completely subjective look at the direction the role of the architect might take in years to come, as we endeavour to keep up with the ever accelerating pace of change.
This is take two of the presentation, some things added, some removed, but still the regurgitation is best..
The purpose is to raise your awareness of software architecture in light of modern day agile development. Disciplines to incorporate and reconsider
Composable Software Architecture with SpringSam Brannen
What does the architecture of a modern enterprise Java application look like? What have we as a community learned from our past? What does it mean to design a composable architecture? And how can Spring help developers meet the needs of enterprise applications in 2013 and beyond?
In this keynote presentation at Java Breeze, core Spring Framework committer Sam Brannen invites the audience to explore what it means to design, develop, and test modern enterprise Java applications following a composable software architecture model. Along the way, Sam will show how the Spring ecosystem and programming model fit into the larger picture of modern enterprise Java applications.
Presentation for MAE November 2012 meeting
There is often a kind of tension between Agile Concepts and Architecture concepts.
Why is that?
What can be done about it?
India GRUC Agility Presentation 2015-6-30Roger Snook
One Million Lines of Code Later: I Want Agility! Every line of code you create comes with a complexity cost. How can you tame this complexity for your large source base? One way is to streamline your delivery turnaround time for enhancements and fixes by visualizing your projects' source code—after all, "a picture is worth…”
Enterprise Business Architecture in Practice -- Leveraging EBA for Success on...SteveMelville
Pragmatic recommendations for leveraging Enterprise Business Architecture (EBA) to avoid common pitfalls of ERP/CRM projects. While there is ample literature on the theory and concepts of Enterprise Business Architecture, this talk distills recommendations gleaned from actually having tried to apply EBA on Sun Microsystems "IBIS" project. This multi-year, multi-deployment program impacted more than 250 business processes spanning virtually all of Sun\'s core value streams: Concept-to-Offering, Campaign-to-Sales Order, Order-to-Cash, Supply Chain Plan-to-Stock, Issue-to-Resolution, and Financial Accounting-to-Reporting. It targeted more than 50% of Sun\'s entire application portfolio for replacement. The presentation describes how EBA can be leveraged to avoid the cost overruns, schedule slips, and missed business expectations that are often encountered on ERP/CRM implementation efforts.
This is take two of the presentation, some things added, some removed, but still the regurgitation is best..
The purpose is to raise your awareness of software architecture in light of modern day agile development. Disciplines to incorporate and reconsider
Composable Software Architecture with SpringSam Brannen
What does the architecture of a modern enterprise Java application look like? What have we as a community learned from our past? What does it mean to design a composable architecture? And how can Spring help developers meet the needs of enterprise applications in 2013 and beyond?
In this keynote presentation at Java Breeze, core Spring Framework committer Sam Brannen invites the audience to explore what it means to design, develop, and test modern enterprise Java applications following a composable software architecture model. Along the way, Sam will show how the Spring ecosystem and programming model fit into the larger picture of modern enterprise Java applications.
Presentation for MAE November 2012 meeting
There is often a kind of tension between Agile Concepts and Architecture concepts.
Why is that?
What can be done about it?
India GRUC Agility Presentation 2015-6-30Roger Snook
One Million Lines of Code Later: I Want Agility! Every line of code you create comes with a complexity cost. How can you tame this complexity for your large source base? One way is to streamline your delivery turnaround time for enhancements and fixes by visualizing your projects' source code—after all, "a picture is worth…”
Enterprise Business Architecture in Practice -- Leveraging EBA for Success on...SteveMelville
Pragmatic recommendations for leveraging Enterprise Business Architecture (EBA) to avoid common pitfalls of ERP/CRM projects. While there is ample literature on the theory and concepts of Enterprise Business Architecture, this talk distills recommendations gleaned from actually having tried to apply EBA on Sun Microsystems "IBIS" project. This multi-year, multi-deployment program impacted more than 250 business processes spanning virtually all of Sun\'s core value streams: Concept-to-Offering, Campaign-to-Sales Order, Order-to-Cash, Supply Chain Plan-to-Stock, Issue-to-Resolution, and Financial Accounting-to-Reporting. It targeted more than 50% of Sun\'s entire application portfolio for replacement. The presentation describes how EBA can be leveraged to avoid the cost overruns, schedule slips, and missed business expectations that are often encountered on ERP/CRM implementation efforts.
Iasa Architect responsibilities in the cloudiasaglobal
Cloud platforms drive marketing campaigns that offer to simplify the hardest challenges of information technology. From resilience to scalability, disaster recovery to management, the cloud platforms offer to take the challenge off of the table forever! It can be easy to ?buy in? to the platform. Too often, we find out later that our responsibility as architects cannot ?end at the door? to the provider, that there are provisos and implementation considerations we discover ? often after the provider falls down.
Title: The Role of the Software Architect
Speaker: Hayim Makabee, co-founder of the Israeli Chapter of the International Association of Software Architects (IASA)
Abstract:
In this talk Hayim will present the practical aspects of the role of the Software Architect, including:
- The four areas of expertise: Design, Domain, Technology and Methodology.
- The cooperation with stakeholders: Developers, Team Leaders, Project Managers, QA and Technical Writers.
Understanding the expected areas of expertise is essential for the architect to develop his/her professional skills.
Understanding how to cooperate with the diverse stakeholders is essential to improve the architect's impact and effectiveness.
IASA 2014 Conference - Cape Town, South Africa #iasa2014Karen Du Toit
Report back about attending the most recent International Association of Sound and Audiovisual Association Conference in Cape Town from 5 - 9 October 2014
Only possible to mention but a few of the papers that were read.
Information about the conference can be found here: http://2014.iasa-web.org/
A Top 10 Key to Success for Architects, delivered by author Pete Eeles, IBM, hosted on the "Good Design is Good Business" group on developerWorks: https://www.ibm.com/developerworks/mydeveloperworks/blogs/669242b1-dd91-4d63-a08f-231314c793bb/entry/top_10_success_secrets_for_software_architects_good_design_is_good_business_series?lang=en
This lecture describes the Platform model or Two-sided Markets. Platforms serve multiple customer groups and benefit from network effects that take place with and between those groups. Businesses based on Platforms are able to adopt innovative pricing structures in which one side subsidizes another. When the marginal costs are near zero it can be practical to drop the subsidized price all the way to zero.
Structured Approach to Solution ArchitectureAlan McSweeney
The role of solution architecture is to identify answer to a business problem and set of solution options and their components. There will be many potential solutions to a problem with varying degrees of suitability to the underlying business need. Solution options are derived from a combination of Solution Architecture Dimensions/Views which describe characteristics, features, qualities, requirements and Solution Design Factors, Limitations And Boundaries which delineate limitations. Use of structured approach can assist with solution design to create consistency. The TOGAF approach to enterprise architecture can be adapted to perform some of the analysis and design for elements of Solution Architecture Dimensions/Views.
Shrinking the Custom Application Development Cycle with Low-Code PlatformsQuickBase, Inc.
Enterprises are constantly seeking to raise speed and agility through software. This requires IT to address complex business requirements with an eye for customer experience and mobility. Until now, these builds meant long and expensive development cycles, on-site maintenance and updates. In short, these builds lack the flexibility required for today’s business environment.
Not anymore.
With the advent of low-code platforms, the time, skills, and resources required for building custom applications that meet complex business requirements have been dramatically reduced.
Modern Enterprise Service Management: Which Vendor is Right for Your Business?EasyVista
In tomorrow’s “Everything-as-a-Service World” there will not be a one-size-fits-all approach to selecting the best service management partners for your business. What’s just right for you might be completely wrong for someone else. What is certain is that choosing tomorrow’s ITSM platform based on yesterday’s requirements is a recipe for disaster. So what should you be planning for and who should you be considering?
Pink Elephant’s George Spalding dives into some of the trends shaping the industry. Joining him is Dennis Callaghan, Senior Enterprise Software Analyst with 451 Research, who reviews the current vendor landscape and highlights the “best fit” based on business needs.
Topics discussed:
- “SaaS or On Premise?” – the advantages to both, and to choice
- Vendor/Client “Culture Match” – the importance of find the right strategic fit runs deeper than just the technology
- Best of Breed vs. All-in-One” – understanding the pro’s and con’s
- “Customize vs. Vanilla Install” – what’s preferred, and what’s realistic
- “Future Proof” – a checklist to ensure long term success, not just short term gain
This webinar concludes with Russel Jesski, IT Director with FCCI Insurance. Russel will share the process his firm went through, and why they chose to partner with EasyVista.
For the full webinar replay on this topic, please watch the accompanying YouTube video.
Dan O'Callahan Resume: Executive leader experienced at transforming technology operations, improving business performance and facilitating revenue growth by architecting and implementing cost-effective, robust and flexible systems and infrastructure.
• Customer Service
• Sales Support
• Project Management
• Systems Development
• Business Intelligence
• Analytics
• Databases
• Network & Security
• Telecommunications
• Call Center Support
• Data-Center Operations
• Business Continuity
I delivered a guest lecture for the students of the one-year Post Graduate program in Global Supply Chain Management offered by IIM Udaipur. In this talk, I focused on three dimensions of digital journey - technology, process (rather business models) and people.
WORKSHOP: STRATEGY AND SUCCESS WITH OFFICE 365: PRACTICAL TOOLS AND TECHNIQUE...Richard Harbridge
People are complex. Office 365 is complex. Add the two together and you get some of the most challenging, difficult, and stressful situations, especially if you are responsible for facilitating shared understanding between them.
Join Richard Harbridge to learn about actionable techniques to improve, simplify and amplify your leadership, business analysis and information architecture efforts with Office 365. Walk away with improved confidence when dealing with business and non-technical related challenges of Office 365, and be familiarized with effective tools and techniques that make Office 365 implementations more successful.
Pragmatic Enterprise Architecture sounds like a contradiction, right? We'll explain how an Enterprise Architect can contribute to innovation instead of focussing on control the IT assets.
‘Managing People Change in the Digital Era’ with Mr. Manoj Prasad, V.P. – Digital Transformation & People Change, Reliance Industries. He will be discussing why Digital Transformation is important in a VUCA (Volatile, Uncertain, Complex and Ambiguous) world, change management and the key to adopt a digital mind-set.
About Manoj Prasad: An HR Industry veteran with more than 21+ years of global work experience, he has been managing end to end complex HR Transformation & Organization Change program across globe. He is currently leading the recreate, redesign & transform e-digital platform initiatives across Reliance.
Facebook- https://www.facebook.com/NMIMSSCE/
Twitter- https://twitter.com/NMIMS_SCE
LinkedIn- https://www.linkedin.com/school/nmims/
Many organizations engage in initiatives to develop elaborate reference architectures, patterns and governance processes in an attempt to optimize their enterprise. They put significant effort into the upfront guidance of development teams, and then find themselves challenged to understand how closely an architecture matches the approved approach after the projects complete. Organizations must take a new approach to this problem!
Digital transformation roadmap 16th july 2018 v1.1Chandresh Adhiya
Most companies embark on Digital Transformation Journey without really thinking about end to end picture.
Based on our Consulting Experience across various industries and geographies , we have compiled Digital Transformation Roadmap.
(if you need editable ppt please read last slide)
Following are broad steps as described in this presentation:
1. IT Diagnostics (People, Process & Technology)
2. Digital Transformation Gap Assessment
3. IT Strategy & Governance Framework
4. Enterprise Architecture & IT Services Roadmap
5. Business Case & Benefit Realization Roadmap
6. Systems Evaluation & Selection
7. System Integrator Evaluation & Selection
8.Program Governance & Management (Enterprise & Satellite PMOs)
8.1 PMO for IT Projects Portfolio
9. IT Services Value & Risk Assessment
10. IT Service Management Maturity Improvement
11. Virtual CIO Office Support Services
12. Tailored Specialized Solutions & Services
Don’t Be a Black Box. Do your end users go around you to get IT services? Learn how you can become a service provider instead of “black box IT”, and display how your technology investments map to the business’s priorities.
New Datacenter and Cloud Services. What portion of your datacenter investment are you leveraging? Learn about new Microsoft cloud services that align and extend existing datacenter products you likely already have installed.
Mobile Device Management, Identity, and Data Control.
Are you prepared for the move of users to mobile devices, SaaS services, and data that can live anywhere? Learn how these challenges can be addressed through comprehensive mobile experience management technologies.
Better Platforms for Business Productivity. Are your business processes engaging and efficient, or clumsy and disconnected? Learn how to provide a new way to interact as a business and manage your customer’s needs.
Show me the money - The Value of Cost Transparency in Complex SystemsPaddy Baxter
This was my deck from the 2017 IT Architects Conference in Dublin in which I explain why I think cost transparency in complex systems it a big ticket issue that we need to address.
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
Le nuove frontiere dell'AI nell'RPA con UiPath Autopilot™UiPathCommunity
In questo evento online gratuito, organizzato dalla Community Italiana di UiPath, potrai esplorare le nuove funzionalità di Autopilot, il tool che integra l'Intelligenza Artificiale nei processi di sviluppo e utilizzo delle Automazioni.
📕 Vedremo insieme alcuni esempi dell'utilizzo di Autopilot in diversi tool della Suite UiPath:
Autopilot per Studio Web
Autopilot per Studio
Autopilot per Apps
Clipboard AI
GenAI applicata alla Document Understanding
👨🏫👨💻 Speakers:
Stefano Negro, UiPath MVPx3, RPA Tech Lead @ BSP Consultant
Flavio Martinelli, UiPath MVP 2023, Technical Account Manager @UiPath
Andrei Tasca, RPA Solutions Team Lead @NTT Data
SAP Sapphire 2024 - ASUG301 building better apps with SAP Fiori.pdfPeter Spielvogel
Building better applications for business users with SAP Fiori.
• What is SAP Fiori and why it matters to you
• How a better user experience drives measurable business benefits
• How to get started with SAP Fiori today
• How SAP Fiori elements accelerates application development
• How SAP Build Code includes SAP Fiori tools and other generative artificial intelligence capabilities
• How SAP Fiori paves the way for using AI in SAP apps
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
Welocme to ViralQR, your best QR code generator.ViralQR
Welcome to ViralQR, your best QR code generator available on the market!
At ViralQR, we design static and dynamic QR codes. Our mission is to make business operations easier and customer engagement more powerful through the use of QR technology. Be it a small-scale business or a huge enterprise, our easy-to-use platform provides multiple choices that can be tailored according to your company's branding and marketing strategies.
Our Vision
We are here to make the process of creating QR codes easy and smooth, thus enhancing customer interaction and making business more fluid. We very strongly believe in the ability of QR codes to change the world for businesses in their interaction with customers and are set on making that technology accessible and usable far and wide.
Our Achievements
Ever since its inception, we have successfully served many clients by offering QR codes in their marketing, service delivery, and collection of feedback across various industries. Our platform has been recognized for its ease of use and amazing features, which helped a business to make QR codes.
Our Services
At ViralQR, here is a comprehensive suite of services that caters to your very needs:
Static QR Codes: Create free static QR codes. These QR codes are able to store significant information such as URLs, vCards, plain text, emails and SMS, Wi-Fi credentials, and Bitcoin addresses.
Dynamic QR codes: These also have all the advanced features but are subscription-based. They can directly link to PDF files, images, micro-landing pages, social accounts, review forms, business pages, and applications. In addition, they can be branded with CTAs, frames, patterns, colors, and logos to enhance your branding.
Pricing and Packages
Additionally, there is a 14-day free offer to ViralQR, which is an exceptional opportunity for new users to take a feel of this platform. One can easily subscribe from there and experience the full dynamic of using QR codes. The subscription plans are not only meant for business; they are priced very flexibly so that literally every business could afford to benefit from our service.
Why choose us?
ViralQR will provide services for marketing, advertising, catering, retail, and the like. The QR codes can be posted on fliers, packaging, merchandise, and banners, as well as to substitute for cash and cards in a restaurant or coffee shop. With QR codes integrated into your business, improve customer engagement and streamline operations.
Comprehensive Analytics
Subscribers of ViralQR receive detailed analytics and tracking tools in light of having a view of the core values of QR code performance. Our analytics dashboard shows aggregate views and unique views, as well as detailed information about each impression, including time, device, browser, and estimated location by city and country.
So, thank you for choosing ViralQR; we have an offer of nothing but the best in terms of QR code services to meet business diversity!
Observability Concepts EVERY Developer Should Know -- DeveloperWeek Europe.pdfPaige Cruz
Monitoring and observability aren’t traditionally found in software curriculums and many of us cobble this knowledge together from whatever vendor or ecosystem we were first introduced to and whatever is a part of your current company’s observability stack.
While the dev and ops silo continues to crumble….many organizations still relegate monitoring & observability as the purview of ops, infra and SRE teams. This is a mistake - achieving a highly observable system requires collaboration up and down the stack.
I, a former op, would like to extend an invitation to all application developers to join the observability party will share these foundational concepts to build on:
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
5. Customer (Job(s)
to be done?)
The most important question for any service provider
Who should benefit most from what we can do?
We need to prove we understand the “jobs to be done” of those we
hope to help.
18. Job(s) to be done
(CIO)
The Hype Cycle
Always on the back foot
Cost Center
Technical Debt
Complexity Overload
Resourcing
Sourcing
Vendor management
IT Architecture
Value
Proposition?
23. Complex
Supply
Side
CustomerArchitect
IT Architects key value proposition is to help the customer pick the right
solution from a very, very, very complex supply side. It’s a balancing trick of
trade-offs to ensure that the final solution is sustainable for all stakeholders.
24.
25. “
”
“THE ART OR SCIENCE OF DESIGNING AND
DELIVERING VALUABLE TECHNOLOGY
STRATEGIES”
HTTP://IASAGLOBAL.ORG/ITABOK/WHAT-IS-IT-ARCHITECTURE/
28. Job(s) to be done
(CIO)
The Hype Cycle
Always on the back foot
Cost Center
Technical Debt
Complexity Overload
Resourcing
Sourcing
Vendor management
IT Architecture
Value Proposition
Plans, Designs, Reviews
Business Technology
Strategy
Key Skills?
So what skills does one of these “business technology strategists” need? And what
differentiates them from MBA or similar types?
33. Balancing and
Optimizing Quality
Attributes
Manageability,
Maintainability,
Supportability,
Extensibility, and
Flexibility
Monitoring and
Management
Security
Usability, Localization,
Accessibility,
Personalization/Customiz
ability
Packaging, Delivery, Post
Deployment
It’s not just about function – software based systems are highly dynamic and our designs must
reflect that fact (something that we are getting much better at).
34. Business
Fundamentals
Strategy
Development and
Rationalization
Industry Analysis Business Valuation
Investment
Prioritization and
Planning
Requirements
Discovery and
Constraints Analysis
Compliance
Architecture
Methodologies and
Frameworks
Risk Management
Building enterprise systems is hard and that is why we have developers and engineers. The catch
is that they can lose sight of the whole point of the solution. IT architects can NEVER lose sight
of the purpose. This is a NON-NEGOTIABLE skill for this role.
35. Managing the
Culture
Customer
Relations
Leadership and
Management
Peer Interaction
Collaboration
and Negotiation
Presentation
Skills
Writing Skills
The secret sauce of what we do. Designing high value complex systems requires the input of a
lot of stakeholders and someone must be able to glue it all together, particularly at the human
level. IT Architects fail if they are not highly skilled in Human Dynamics. That’s just a fact.
38. IASA TRAINING AND CERTIFICATION PROGRAMS
CITA-Foundation
• Knowledge-based exam
• 75 questions, online delivery
• Currently available
CITA-Associate
• Combination coursework, and 2 exams (BTS & Specialty)
• 50 exam questions each, online delivery
• Currently Available
CITA-Specialist
• Experience review
• Board-level certification (CITA-S and above)
• Currently Available
CITA–Professional
• Experience presentation
• Board-level certification(CITA-P only)
• Architect leadership level certification
• Currently Available
Measuring Skills Acquisition
Measuring Experience
39. Supplier Customer
Change
Real Life Example - Me
For most of my career I have worked for either the
customer or the supplier trying to do what I do.
Today I’m right in the middle!
40. BTS
12%
HD
13%
ITE
24%
DES
30%
QA
21%
This is a rough assessment of time spent in my career to date
developing referenceable skills and experience in each of the
pillars. For the last 10 years I have intentionally focused on
developing my BTS and HD skills … as a result of my own
IASA journey …
By doing this I am able to fully realise the value of my deep
and extensive experience of IT.
41.
42. Job(s) to be done
(CIO)
The Hype Cycle
Always on the back foot
Cost Center
Technical Debt
Complexity Overload
Resourcing
Sourcing
Vendor management
IT Architecture
Value Proposition
Plans, Designs, Reviews
Business Technology
Strategy
Key Skills
IT Environment
Design
Quality Attributes
Bus Tech Strategy
Human Dynamics
Key Activities?
How do we bring these skills to bear?
44. Supplier Customer
Link business
demand to supply
Identify Trade-
offs
Manage
Stakeholders
“Can we have more apps on our iPads?”
“You really need a hyper-converged infrastructure”
45.
46.
47. Software is soft and malleable
Nothing lasts forever.
Part of all designs should be a clear
definition of end of life for all key
components.
52. Job(s) to be done
(CIO)
The Hype Cycle
Always on the back foot
Cost Center
Technical Debt
Complexity Overload
Resourcing and sourcing
Vendor management &
procurement
IT Architecture
Value Proposition
Plans, Designs, Reviews
Business Technology
Strategy
Key Skills
• IT Environment
• Design
• Quality Attributes
• Bus Tech Strategy
• Human Dynamics
Key Activities?
• Strategic Planning
• Architecture Planning
• Architecture
Governance
Relationships?
IT Architects need to deliver in the an enduring Service model and not just something you use on
transactional projects. For this reason we will build long term relationships with our customers.
How will we do this? Let’s take a look at this in more detail …
61. CIO
EA
LOB Service Mgr
BA
Solution A
SOLN-A
Solution B
SOLN-A
Data Service Mgr
IA
Solution C
SOLN-A
Development
Service Mgr
SA
Solution D
SOLN-A
Solution E
SOLN-A
Solution F
SOLN-A
Infrastructure
Service Mgr
IA
Solution G
SOLN-A
Solution H
SOLN-A
62. Job(s) to be done
(CIO)
The Hype Cycle
Always on the back foot
Cost Center
Technical Debt
Complexity Overload
Resourcing and sourcing
Vendor management &
procurement
IT Architecture
Value Proposition
Plans, Designs, Reviews
Business Technology
Strategy
Key Skills
• IT Environment
• Design
• Quality Attributes
• Bus Tech Strategy
• Human Dynamics
Key Activities?
• Strategic Planning
• Architecture Planning
• Architecture
Governance
Channels?
Relationships
CIO - EA
Infrastructure Mgr - IA
Development Mgr - SA
Information Mgr - DA
LOB Mgr - BA
So we could have clear accountability – how would we engage with the service lifecycle?
64. Request Filfilment
(RF)
Event Management
(EM)
Incident
Management (IM)
Access Management
(AM)
Problem
Management (PM)
IT Operations
Control (ITOC)
Facilities
Management (FM)
Application
Management (APM)
Technical
Management ( TM)
Absolutely! Where else can we get feedback on our designs. Architects should be deep in
Problem Management.
66. Strategy
Management for IT
Services (SMITS)
Service Portfolio
Management (SPM)
Financial
Management for IT
Services (FMITS)
Demand
Management (DM)
Business
Relationship
Management (BRM)
We must lead here. And by doing strategy and roadmaps in an ITIL aligned way we ensure a
full lifecycle viewpoint.
67. Design Coordination
(DC)
Service Catalogue
Management (SCM)
Service Level
Management (SLM)
Risk Management
(RM)
Capacity
Management (CM)
Availability
Management (AM)
IT Service Continuity
Management
(ITSCM)
Information Security
Management (ISM)
Compliance
Management
Architecture
Management (AM)
Supplier
Management (SM)
Our breat and butter. I would argue that Service Design and Solution Architecture are the
same thing. Feel free to disagree – I’ll fight my corner!
68. Change
Management (CM)
Change Evaluation
(CE)
Project Management
(PM)
Application
Development (AD)
Release &
Deployment
Management (RDM)
Service Validation &
Testing (SVT)
Service Asset &
Configuration
Managemetn (SACM)
Knowledge
Management
This is where we can add massive value in an oversight and advisory role either helping the
build team override incorrect design decisions or by ensuring the project team don’t change
something they don’t agree with just because they don’t have all of the facts.
69. Job(s) to be done
The Hype Cycle
Always on the back foot
Cost Center
Technical Debt
Complexity Overload
Resourcing and sourcing
Vendor management &
procurement
IT Architecture
Value Proposition
Plans, Designs, Reviews
Business Technology
Strategy
Key Skills
• IT Environment
• Design
• Quality Attributes
• Bus Tech Strategy
• Human Dynamics
Key Activities?
• Strategic Planning
• Architecture Planning
• Architecture
Governance
Key Channels
• CSI
• Service Strategy
• Service Design
• Service Transition
• Service Operation
Relationship's
Infrastructure
Information
Business
Enterprise
Key Partners?
OK – maybe you’re getting interested but you’re thinking that your own guys don’t seem
to be doing what you’re saying. If you’d like a team like this then I would like recommend
some people and resources who can help.
72. Job(s) to be done
The Hype Cycle
Always on the back foot
Cost Center
Technical Debt
Complexity Overload
Resourcing and sourcing
Vendor management &
procurement
IT Architecture
Value Proposition
Plans, Designs, Reviews
Business Technology
Strategy
Key Skills
• IT Environment
• Design
• Quality Attributes
• Bus Tech Strategy
• Human Dynamics
Key Activities?
• Strategic Planning
• Architecture Planning
• Architecture
Governance
Key Channels
• CSI
• Service Strategy
• Service Design
• Service Transition
• Service Operation
Relationship's
Infrastructure
Information
Business
Enterprise
Key Partners
• IASA
• IVI
• ICS
• Gartner
So there you go – the business model of the IT Architect.
Is this a service you’d pay for?
74. Job(s) to be done
The Hype Cycle
Always on the back foot
Cost Center
Technical Debt
Complexity Overload
Resourcing and sourcing
Vendor management &
procurement
IT Architecture
Value Proposition
Plans, Designs, Reviews
Business Technology
Strategy
Key Skills
• IT Environment
• Design
• Quality Attributes
• Bus Tech Strategy
• Human Dynamics
Key Activities?
• Strategic Planning
• Architecture Planning
• Architecture
Governance
Key Channels
• CSI
• Service Strategy
• Service Design
• Service Transition
• Service Operation
Relationship's
Infrastructure
Information
Business
Enterprise
Key Partners
• Gartner
• IVI
• IASA
Cost?
Maybe I have in principle … but resources don’t grow on trees … how do I fund such a thing
– what’s the cost and how do I pay for it??
Funding Model?
79. SO, 50%
CSI, 5% SS, 5%
SD, 10%
ST, 30%
0%
10%
20%
30%
40%
50%
60%
All
AxisTitle
IT Staff Time spent in each phase
My rough
guess on
average.
Everyone
will be
different.
80. Service
Ops?
Must be done
Best for junior staff?
Reactive first world
CSI?
Can be really valuable … if you
can do anything about it e.g.
annual audit findings??
Who’s doing this today? Are
they measured on it?
Service
Strategy?
IT should never say no to the
business – it’s all about
demand management
Who’s doing this today?
Who’s best placed to do it?
Service
Design?
Are you in solution or service
game?
Functional and Non-Functional
Requirements – living or dead
docs?
Who writes Service
Descriptions and SLAs?
Service
Transition?
Complicated, intermittent.
Specialized skills
Expensive if not done regularly
Always Risky
Can in-house staff be good at
this. Practice makes perfect.
83. Job(s) to be done
The Hype Cycle
Always on the back foot
Cost Center
Technical Debt
Complexity Overload
Resourcing and sourcing
Vendor management &
procurement
IT Architecture
Value Proposition
Plans, Designs, Reviews
Business Technology
Strategy
Key Skills
• IT Environment
• Design
• Quality Attributes
• Bus Tech Strategy
• Human Dynamics
Key Activities?
• Strategic Planning
• Architecture Planning
• Architecture
Governance
Key Channels
• CSI
• Service Strategy
• Service Design
• Service Transition
• Service Operation
Relationship's
Infrastructure
Information
Business
Enterprise
Key Partners
• Gartner
• IVI
• IASA
Cost?
Backfill tech lead work in SO and ST
Training, coaching & support
IT Architecture as a Service Model
Funding Model?
Prove to exec that IT can perform better through better, end-to-end delivery
of value from investment in IT (CAPEX + OPEX!!)
CIO job spec.
- Ability to change quickly into superhero outfit and solve multiple, highly complex challenges in parallel, while at the same time having to fix the CEO’s iPad issues …
Distilling it down.
What is IT Architecture – this is the IASA definition.
Distilling it down.
How do the pillars relate to different types of architecture?
Real life example – me. CITA-P prep back in 2011.
If we know the solution has a fixed capacity let’s monitor it and raise an alert at a pre-defined threshold!
Hints:
Think of yourself as the CEO of a business. What is your product? Is there a simple construct you could use to describe what you do for your customers?
The product of BMW are motorised vehicles.
The product of Apple are personal computing devices
The product of an IT department (any IT department)
Hints:
Think of yourself as the CEO of a business. What is your product? Is there a simple construct you could use to describe what you do for your customers?
The product of BMW are motorised vehicles.
The product of Apple are personal computing devices
The product of an IT department (any IT department)