This document discusses business intelligence (BI) and its applications for banking institutions. It describes how BI can help increase customer base, operational efficiency, customer satisfaction, and profitability through analysis of customer behavior, staff performance, and adherence to guidelines. Examples are given of how BI could analyze loan performance based on various customer and loan attributes. The document also discusses how to implement BI through data warehousing and creation of a data mart as well as dashboards, reports, and online analytical processing. It provides an example of how Tychon Solutions implemented a BI system for a photo frame manufacturer to provide historical sales reports and analysis.

1. Business Intelligence - BIWhat? Why? How?Tychon Solutions, Chennai

2. What is BI?Tychon Solutions, Chennai

3. Why BI?Tychon Solutions, Chennai

4. Why BI?Tychon Solutions, Chennai

5. Why BI?Tychon Solutions, Chennai

6. BI for Banking InstitutionsIdentify ObjectivesIncrease Customer BaseIncrease Operational EfficiencyIncrease Customer SatisfactionCustomer Behaviour AnalysisAdherence to guidelinesStaff Performance AnalysisIncrease ProfitabilityTychon Solutions, Chennai

7. BI for Banking InstitutionsObjectives – Increase Customer BaseAnalysis by Geographical AreaIndustry By CategoryBy RevenueBy ProfitabilityDemographyTychon Solutions, Chennai

8. BI for Banking InstitutionsObjective - Increase Operational EfficiencyProductivity AnalysisNo of transactions – Target Vs ActualInter-departmental delay analysisTime Spent Vs Profitability AnalysisTychon Solutions, Chennai

9. BI for Banking InistitutionsObjective – Increase Customer SatisfactionSuggest alternate investment plans based on past allocation and performance Tychon Solutions, Chennai

10. BI for Banking InstitutionsObjective - Adherence to GuidelinesLocating DeviationsTracking money trails Tychon Solutions, Chennai

11. BI for Banking InstitutionsExample – Loan Performance Analysis by

12. geographical area

13. demographic segments

14. industry type, company turnover, profitability, age of company

15. amount of loan, period of loan, interest rate

16. occupation, duration of occupation, designation

17. salary range

18. educational qualifications, marital status

19. loan product featuresTychon Solutions, Chennai

20. How?Create Data warehouse -> DATAMARTTychon Solutions, Chennai

21. Why not just OLTP?Tychon Solutions, Chennai