Business etiquette
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This document discusses business etiquette, which refers to guidelines for proper behavior in professional settings. It provides examples of etiquette for introductions, handshakes, telephone use, emailing, dining, and dress code. Maintaining good etiquette, such as treating others with respect, making a good first impression, and displaying confident body language, can help distinguish a person as a professional and gentleman.
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Business etiquette // EduSoMedia //
What is Etiquette?
It is defined as "the forms, manners, and ceremonies established by convention as acceptable or required in social relations, in a profession, or in official life." Etiquette is respect, good manners, and good behavior. It is not just each of these things, but it is all of these things rolled into one.
Corporate etiquette for company secretaries
Corporate etiquette guidelines are provided for various business situations including client service, phone calls, emails, interviews, dining, and business cards. Proper etiquette makes others feel comfortable and leaves a good first impression. The dress code for company secretaries appearing before judicial bodies is also outlined, specifying navy blue suits or sarees with an ICSI insignia. Convocation dress code for students was also changed to traditional Indian attire like kurta pyjamas and sarees. Observing etiquette adds to one's professionalism and credentials in the workplace.
Business Etiquette
Business etiquette is a set of manners that is accepted or required in a profession. Often upheld by custom, it is enforced by the members of an organization. Those who violate business etiquette are considered offensive. The penalty for such behavior frequently lies in the disapproval of other organization members
Business Etiquette
Business etiquette refers to a set of rules that govern how people interact and behave in business settings with customers, suppliers, and other external organizations. Some key principles of business etiquette include treating others as you would like to be treated or as they would like to be treated. When introducing oneself, one should always rise as a mark of respect, make eye contact, smile, and give a firm handshake. A proper handshake involves grasping the other person's hand firmly and completely for about three seconds. Important business etiquettes to follow include those relating to email, dining, the office, meetings, and telephone conversations.
Etiquettes
Corporate etiquette is important for professionals to succeed in business. Good etiquette includes proper meeting etiquette like arriving early, coming prepared, and keeping questions brief. Wardrobe etiquette dictates a professional business wardrobe with appropriate grooming. Dining etiquette involves following table settings from outside in, waiting for the host to eat first, and not reaching across the table. Understanding these etiquettes can help one get projects, land contracts, and advance their career.
Business Etiquette
This document provides guidance on business etiquette and personal grooming. It covers topics such as professional etiquette including introductions, handshakes and greetings; office etiquette; etiquette with outsiders; dining etiquette including place settings and serving food; telephone etiquette; email etiquette; and tips for personal grooming including body language and dress code.
Etiquette
This document discusses various aspects of corporate etiquette, including email, meeting, telephone, office, dress, and dining etiquette. It provides guidelines for proper etiquette in business interactions and communications. Following good etiquette, such as using polite language, dressing professionally, and practicing good cell phone and email etiquette, can help one get promotions and build strong relationships at work.
Grooming & office etiquettes
This document provides guidelines on proper grooming, office etiquette, communication skills, and handling complaints for both men and women in a professional work environment. It discusses maintaining a neat and professional appearance through well-groomed hair, conservative attire, and minimal makeup or jewelry. Etiquette tips include being respectful, using polite language, properly managing emails, phone calls, and workspaces. The document emphasizes presenting a positive image and acting calmly and courteously when dealing with others.
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Business etiquette // EduSoMedia //
What is Etiquette?
It is defined as "the forms, manners, and ceremonies established by convention as acceptable or required in social relations, in a profession, or in official life." Etiquette is respect, good manners, and good behavior. It is not just each of these things, but it is all of these things rolled into one.
Corporate etiquette for company secretaries
Corporate etiquette guidelines are provided for various business situations including client service, phone calls, emails, interviews, dining, and business cards. Proper etiquette makes others feel comfortable and leaves a good first impression. The dress code for company secretaries appearing before judicial bodies is also outlined, specifying navy blue suits or sarees with an ICSI insignia. Convocation dress code for students was also changed to traditional Indian attire like kurta pyjamas and sarees. Observing etiquette adds to one's professionalism and credentials in the workplace.
Business Etiquette
Business etiquette is a set of manners that is accepted or required in a profession. Often upheld by custom, it is enforced by the members of an organization. Those who violate business etiquette are considered offensive. The penalty for such behavior frequently lies in the disapproval of other organization members
Business Etiquette
Business etiquette refers to a set of rules that govern how people interact and behave in business settings with customers, suppliers, and other external organizations. Some key principles of business etiquette include treating others as you would like to be treated or as they would like to be treated. When introducing oneself, one should always rise as a mark of respect, make eye contact, smile, and give a firm handshake. A proper handshake involves grasping the other person's hand firmly and completely for about three seconds. Important business etiquettes to follow include those relating to email, dining, the office, meetings, and telephone conversations.
Etiquettes
Corporate etiquette is important for professionals to succeed in business. Good etiquette includes proper meeting etiquette like arriving early, coming prepared, and keeping questions brief. Wardrobe etiquette dictates a professional business wardrobe with appropriate grooming. Dining etiquette involves following table settings from outside in, waiting for the host to eat first, and not reaching across the table. Understanding these etiquettes can help one get projects, land contracts, and advance their career.
Business Etiquette
This document provides guidance on business etiquette and personal grooming. It covers topics such as professional etiquette including introductions, handshakes and greetings; office etiquette; etiquette with outsiders; dining etiquette including place settings and serving food; telephone etiquette; email etiquette; and tips for personal grooming including body language and dress code.
Etiquette
This document discusses various aspects of corporate etiquette, including email, meeting, telephone, office, dress, and dining etiquette. It provides guidelines for proper etiquette in business interactions and communications. Following good etiquette, such as using polite language, dressing professionally, and practicing good cell phone and email etiquette, can help one get promotions and build strong relationships at work.
Grooming & office etiquettes
This document provides guidelines on proper grooming, office etiquette, communication skills, and handling complaints for both men and women in a professional work environment. It discusses maintaining a neat and professional appearance through well-groomed hair, conservative attire, and minimal makeup or jewelry. Etiquette tips include being respectful, using polite language, properly managing emails, phone calls, and workspaces. The document emphasizes presenting a positive image and acting calmly and courteously when dealing with others.
Cross Cultural Business Etiquette
The document discusses business etiquette practices around the world. It provides definitions of business etiquette and explains how etiquette varies significantly across cultures. For example, the meaning of certain hand gestures differs between countries like Germany, Japan, China, and the Mediterranean. The document also outlines etiquette practices for greetings, business cards, addressing individuals, dining, dress codes, and gift giving in countries like Germany, Japan, Turkey, the Middle East, UK, China, France, Italy, and more to illustrate important cultural differences in professional etiquette globally.
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This document discusses proper phone etiquette in a corporate setting. It provides guidelines for when and how to make phone calls, including avoiding odd hours, answering calls promptly, speaking clearly, being polite and brief, and ending calls appropriately. Specific tips include introducing yourself, asking if it's a good time to talk, confirming information was received before ending the call, and calling back if a call is dropped or missed. The overall message is that phone etiquette is important for effective communication and avoiding irritating the other person on the call.
Office Etiquette by Neeraj Bhandari (Surkhet,Nepal)
This document discusses office etiquette and proper workplace behavior. It provides tips on appropriate office attire, using polite manners like "please" and "thank you", and being a team player. Electronic etiquette tips include keeping phone calls and emails brief and professional, using appropriate greetings and closings in emails, and selecting a professional email address and ringtone. The document also lists positive behaviors like asking open-ended questions and shaking hands firmly, and inappropriate actions like coughing on others, gossiping, selling to coworkers, and hovering by coworkers' desks.
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This Slide Contains brief introduction on etiquettes along with various types of etiquettes including major one's
So one can understand fully about one's major aspect of personality.
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The document discusses various aspects of professional etiquette. It defines etiquette and explains how it benefits professionals by differentiating them, enabling confidence, and honoring excellence. It outlines critical etiquette topics like appearance, office etiquette, and dining manners. Specific guidelines are provided around dress codes, phone and email use, meeting behavior, and proper dining etiquette like table settings and manners. The importance of etiquette training is discussed for enhancing soft skills needed for career success.
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This document discusses etiquette for meetings in a corporate setting. It provides tips for preparing for meetings such as understanding the agenda, bringing supplies to take notes, and being on time. During meetings, it recommends participating respectfully by listening, waiting your turn to speak, avoiding distractions, and dressing professionally. After meetings, it suggests thanking the meeting organizer and circulating minutes to all attendees.
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This document discusses professional etiquette and its importance. It begins by outlining how etiquette can differentiate you, build confidence, and honor excellence. The document then defines etiquette and discusses critical topics like etiquette basics, professional appearance, office etiquette, dining etiquette, and networking. Etiquette basics include behaviors like maintaining eye contact and proper introductions. Professional appearance focuses on grooming, wardrobe, and business casual attire. Office etiquette covers phone, email, meetings and making a good first impression. Dining etiquette stresses arriving on time and proper table manners. Networking emphasizes mingling, eye contact, and contributing positively to conversations.
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This document defines workplace etiquette and manners. It discusses that etiquette establishes rules for socially acceptable behavior and is derived from French meaning "ticket" to getting things you want. Good etiquette distinguishes humans from animals. Maintaining etiquette avoids negative confrontation, politics, tensions and conflicts while promoting effective communication, organization, employee satisfaction, productivity and a stress-free workplace. Basic etiquette includes exhibiting a positive attitude, using good eye contact, appropriate introductions with titles, rising during introductions, listening skills, respecting others, monitoring conversation volume, maintaining privacy, avoiding interruptions and gossip. Making a positive impression involves arriving on time, exercising maturity, respecting others' expertise, proper posture, using manners like "please
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The document discusses various social and professional etiquettes including proper conduct in social situations, the office, meetings, dining, cubicles, using the telephone and voicemail. Some key points covered include being punctual, dressing appropriately for the office or situation, respecting others' workspaces, speaking clearly on the phone, updating voicemail greetings and returning messages promptly. Maintaining good etiquette and courtesy is important for positive interactions and impressions in social and work environments.
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Business etiquette involves rules of conduct that allow for civil interactions and positive first impressions. First impressions are formed within the first few seconds based on appearance, body language, facial expressions, and more. Proper introductions, handshakes, business cards, and attire are important aspects of business etiquette that can influence how one is perceived both initially and long-term in professional settings. Maintaining good posture, eye contact, and a confident demeanor also contributes to making a positive first impression.
Business etiquette
Business etiquette refers to behaving politely and professionally in a work environment. The document outlines several aspects of effective business etiquette, including maintaining honest and neat work habits, communicating clearly and concisely, actively listening to others, dressing conservatively, being friendly and helpful to colleagues, and leaving a job gracefully if necessary.
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This document discusses various aspects of corporate etiquette and communication etiquette. It covers topics like what corporate etiquette is, the benefits of etiquette, email etiquette, phone etiquette, meeting etiquette, business card etiquette, dining etiquette, handshake etiquette, dressing etiquette, common courtesy expressions, phrases for greetings, steps for introductions, the role of body language in etiquette, and behaviors to follow and avoid regarding etiquette. It also provides guidance on communication etiquette including paying attention, showing you are listening, providing feedback, deferring judgment, and responding appropriately. It outlines do's and don'ts of non-verbal etiquette and components of body language that affect etiquette like posture
Professional etiquette
the customary code of polite behavior in society or among members of a particular profession or group.
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The document discusses various aspects of proper office etiquette including netiquette, phone etiquette, office netiquette, proper attire, organizational skills, and meeting etiquette. Some key points covered are following proper conduct at work, keeping communications short, clear and polite both in person and online, dressing appropriately for the office environment, keeping work spaces organized, and being punctual and prepared for meetings.
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This document discusses corporate etiquette and provides guidelines for proper etiquette in business environments. It describes corporate etiquette as a set of agreed upon rules for behavior that focuses on manners for both individuals and the corporation. Some important areas of corporate etiquette that are covered include customer service etiquette, phone etiquette, email etiquette, corporate dressing, office space etiquette, and interview etiquette. Following corporate etiquette guidelines can help present a professional image and increase respect and profitability for a business.
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The document discusses professional etiquette and manners in the workplace. It defines etiquette as codes of polite and respectful behavior. It emphasizes treating all people with kindness, respect, and integrity. This includes maintaining privacy, avoiding gossip or politics, being considerate with language and equipment use, and preventing harassment, discrimination, or intimidation. Good etiquette promotes positivity, productivity and success in professional settings.
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This document provides an overview of business etiquette and proper workplace manners. It discusses the importance of making a good first impression through appearance, behavior, and communication. Specific etiquette topics covered include appropriate business attire, introductions, office etiquette, telephone manners, email etiquette, and dining etiquette. The goal is to present yourself professionally in order to be taken seriously and build better relationships.
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Workplace etiquette refers to socially acceptable behaviors and conventions for interacting professionally with coworkers. Maintaining proper etiquette creates a respectful and productive work environment. Key aspects of workplace etiquette include being punctual, dressing appropriately, avoiding gossip, asking before borrowing items, using polite phrases, not interrupting others, keeping a reasonable volume level, and being sensitive to coworkers' privacy. Following basic etiquette helps ensure respect among coworkers and positive daily interactions.
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This document discusses proper phone etiquette in a corporate setting. It provides guidelines for when and how to make phone calls, including avoiding odd hours, answering calls promptly, speaking clearly, being polite and brief, and ending calls appropriately. Specific tips include introducing yourself, asking if it's a good time to talk, confirming information was received before ending the call, and calling back if a call is dropped or missed. The overall message is that phone etiquette is important for effective communication and avoiding irritating the other person on the call.
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This document discusses office etiquette and proper workplace behavior. It provides tips on appropriate office attire, using polite manners like "please" and "thank you", and being a team player. Electronic etiquette tips include keeping phone calls and emails brief and professional, using appropriate greetings and closings in emails, and selecting a professional email address and ringtone. The document also lists positive behaviors like asking open-ended questions and shaking hands firmly, and inappropriate actions like coughing on others, gossiping, selling to coworkers, and hovering by coworkers' desks.
Etiquettes
This Slide Contains brief introduction on etiquettes along with various types of etiquettes including major one's
So one can understand fully about one's major aspect of personality.
Professional etiquette
The document discusses various aspects of professional etiquette. It defines etiquette and explains how it benefits professionals by differentiating them, enabling confidence, and honoring excellence. It outlines critical etiquette topics like appearance, office etiquette, and dining manners. Specific guidelines are provided around dress codes, phone and email use, meeting behavior, and proper dining etiquette like table settings and manners. The importance of etiquette training is discussed for enhancing soft skills needed for career success.
Corporate etiquette - meeting etiquette
This document discusses etiquette for meetings in a corporate setting. It provides tips for preparing for meetings such as understanding the agenda, bringing supplies to take notes, and being on time. During meetings, it recommends participating respectfully by listening, waiting your turn to speak, avoiding distractions, and dressing professionally. After meetings, it suggests thanking the meeting organizer and circulating minutes to all attendees.
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This document discusses professional etiquette and its importance. It begins by outlining how etiquette can differentiate you, build confidence, and honor excellence. The document then defines etiquette and discusses critical topics like etiquette basics, professional appearance, office etiquette, dining etiquette, and networking. Etiquette basics include behaviors like maintaining eye contact and proper introductions. Professional appearance focuses on grooming, wardrobe, and business casual attire. Office etiquette covers phone, email, meetings and making a good first impression. Dining etiquette stresses arriving on time and proper table manners. Networking emphasizes mingling, eye contact, and contributing positively to conversations.
Corporate Business Etiquette
This document provides etiquette guidance for business, social, and dining situations. It discusses proper greetings such as handshakes, introductions, and smiling. Business etiquette topics include arriving on time, exchanging business cards, and requesting payment. Social graces like receiving compliments, sneezing in public, and gift-giving are also addressed. Finally, the document outlines table manners including place settings, passing food, napkin placement, and sharing food. The overall document offers etiquette tips and social protocols for professional and personal interactions.
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Office etiquette refers to conducting oneself respectfully and courteously in the workplace. Some basic rules of office etiquette include being punctual, dressing appropriately according to the office dress code, keeping one's ringtone volume under control, answering phone calls promptly, not interrupting others, respecting others' privacy, avoiding gossip, keeping one's workstation clean, asking permission before borrowing items, and always saying thank you. Good office etiquette means acting professionally and exercising proper manners with all people in the workplace.
Workplace etiquette & manners
This document defines workplace etiquette and manners. It discusses that etiquette establishes rules for socially acceptable behavior and is derived from French meaning "ticket" to getting things you want. Good etiquette distinguishes humans from animals. Maintaining etiquette avoids negative confrontation, politics, tensions and conflicts while promoting effective communication, organization, employee satisfaction, productivity and a stress-free workplace. Basic etiquette includes exhibiting a positive attitude, using good eye contact, appropriate introductions with titles, rising during introductions, listening skills, respecting others, monitoring conversation volume, maintaining privacy, avoiding interruptions and gossip. Making a positive impression involves arriving on time, exercising maturity, respecting others' expertise, proper posture, using manners like "please
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The document discusses various social and professional etiquettes including proper conduct in social situations, the office, meetings, dining, cubicles, using the telephone and voicemail. Some key points covered include being punctual, dressing appropriately for the office or situation, respecting others' workspaces, speaking clearly on the phone, updating voicemail greetings and returning messages promptly. Maintaining good etiquette and courtesy is important for positive interactions and impressions in social and work environments.
Business Etiquette
Business etiquette involves rules of conduct that allow for civil interactions and positive first impressions. First impressions are formed within the first few seconds based on appearance, body language, facial expressions, and more. Proper introductions, handshakes, business cards, and attire are important aspects of business etiquette that can influence how one is perceived both initially and long-term in professional settings. Maintaining good posture, eye contact, and a confident demeanor also contributes to making a positive first impression.
Business etiquette
Business etiquette refers to behaving politely and professionally in a work environment. The document outlines several aspects of effective business etiquette, including maintaining honest and neat work habits, communicating clearly and concisely, actively listening to others, dressing conservatively, being friendly and helpful to colleagues, and leaving a job gracefully if necessary.
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This document discusses various aspects of corporate etiquette and communication etiquette. It covers topics like what corporate etiquette is, the benefits of etiquette, email etiquette, phone etiquette, meeting etiquette, business card etiquette, dining etiquette, handshake etiquette, dressing etiquette, common courtesy expressions, phrases for greetings, steps for introductions, the role of body language in etiquette, and behaviors to follow and avoid regarding etiquette. It also provides guidance on communication etiquette including paying attention, showing you are listening, providing feedback, deferring judgment, and responding appropriately. It outlines do's and don'ts of non-verbal etiquette and components of body language that affect etiquette like posture
Professional etiquette
the customary code of polite behavior in society or among members of a particular profession or group.
Proper Office Etiquette
The document discusses various aspects of proper office etiquette including netiquette, phone etiquette, office netiquette, proper attire, organizational skills, and meeting etiquette. Some key points covered are following proper conduct at work, keeping communications short, clear and polite both in person and online, dressing appropriately for the office environment, keeping work spaces organized, and being punctual and prepared for meetings.
A presentation on corporate etiquettes
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Professional Etiquette At The Workplace
The document discusses professional etiquette and manners in the workplace. It defines etiquette as codes of polite and respectful behavior. It emphasizes treating all people with kindness, respect, and integrity. This includes maintaining privacy, avoiding gossip or politics, being considerate with language and equipment use, and preventing harassment, discrimination, or intimidation. Good etiquette promotes positivity, productivity and success in professional settings.
Business Etiquette Menna
This document provides an overview of business etiquette and proper workplace manners. It discusses the importance of making a good first impression through appearance, behavior, and communication. Specific etiquette topics covered include appropriate business attire, introductions, office etiquette, telephone manners, email etiquette, and dining etiquette. The goal is to present yourself professionally in order to be taken seriously and build better relationships.
Basic Workplace Etiquett
Workplace etiquette refers to socially acceptable behaviors and conventions for interacting professionally with coworkers. Maintaining proper etiquette creates a respectful and productive work environment. Key aspects of workplace etiquette include being punctual, dressing appropriately, avoiding gossip, asking before borrowing items, using polite phrases, not interrupting others, keeping a reasonable volume level, and being sensitive to coworkers' privacy. Following basic etiquette helps ensure respect among coworkers and positive daily interactions.
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Office etiquette refers to proper workplace behavior and maintaining professional relationships with colleagues. It is important for creating a positive work culture, increasing productivity, and preventing conflicts. The main types of office etiquette include workplace etiquette, office pantry etiquette, communication etiquette, professionalism, and meeting etiquette. It is essential to respect colleagues, be mindful of conversations, keep workspaces clean, maintain professional boundaries, and follow etiquette in the office pantry, communications, and meetings. Upholding office etiquette fosters an organized and respectful work environment.
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Etiquette provides guidelines for social behavior and interactions. Business etiquette refers specifically to etiquette in professional settings. It creates a respectful work environment and positive first impressions. Good business etiquette includes following rules of conduct for interactions like telephone calls, meetings, emails and dress code. Mastering business etiquette enhances relationships, communication and career advancement.
English_ppt004.ppt
here we discuss all the ways which are effective for public speaking and require to deliver the good presentation. there are lots ways which are not mention in this ppt but still it is effective.
Business etiquettes
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Business Etiquette
Developing Business Etiquettes, Telephonic Etiquettes, Etiquettes in Social Settings, Business Etiquette Online, Business Etiquette Using Mobile Devices, Assembling Business Wardrobe
arun.ppt
This document discusses business etiquette and proper conduct in professional settings. It covers etiquette for telephone use, mobile phone use, handshakes, etiquette in cubicles and offices, business meals, and exchanging business cards. The key aspects of business etiquette discussed are showing courtesy, respect, punctuality and treating all people with equality. Proper etiquette ensures a good impression and goodwill.
Personal Grooming
Personality is defined as unique patterns of thoughts, feelings, and behaviors. Personal appearance influences the opinions of others and makes a first impression within 3 seconds. Good personal hygiene and grooming, such as being clean, having brushed teeth, and wearing appropriate attire and minimal scents, can positively impact how one is perceived professionally in an initial interaction and as the interaction is sustained.
Business etiquette_23035.ppt
Business etiquette refers to acceptable behaviors and manners used in professional settings. It covers interactions with coworkers, customers, clients, and others. Some key aspects of business etiquette include practicing good telephone, email, and mobile device etiquette. It is important to be polite, respectful, and considerate towards others in the office. Proper etiquette should be followed during business meals, introductions, meetings, and other professional interactions. Business cards should only be exchanged willingly and should be kept neat and presentable. Overall, business etiquette aims to ensure interactions and behaviors promote goodwill and a positive image.
Business etiquette_23035.ppt
Business etiquette refers to acceptable behaviors and manners used in professional settings. It covers interactions with customers, coworkers, and strangers through meetings, meals, phone calls, and emails. Maintaining good etiquette, such as being punctual, respectful, and treating others with equality, ensures a positive impression and goodwill. Specific etiquette includes proper telephone etiquette, mobile phone etiquette, handshakes, respecting personal space in cubicles, following a dress code, and properly exchanging business cards. Business meals require being respectful of hosts and guests through diet preferences, punctuality, table manners, and paying attention.
Business etiquette_23035.ppt
Business etiquette refers to acceptable behaviors and manners used in professional settings. It covers interactions with coworkers, customers, clients, and others. Some key aspects of business etiquette include practicing good telephone, email, and mobile device etiquette. It is also important to follow etiquette related to handshakes, behavior in cubicles and open offices, business meals, and exchanging business cards. Overall, business etiquette aims to ensure interactions and communications are conducted in a respectful, thoughtful, and cultured manner.
Business etiquette for freshers introduction
Business etiquette refers to acceptable behaviors and manners used in professional settings. It covers interactions with coworkers, customers, clients, and others. Some key aspects of business etiquette include practicing good telephone, email, and mobile device etiquette. It is important to be polite, punctual, and respectful towards others in the workplace. Business meals require following etiquette like waiting for all to be served before eating and placing cutlery on the plate after use. Exchanging business cards is also an important part of business etiquette.
Business etiquette_23035.ppt
Business etiquette refers to acceptable behaviors and manners used in professional settings. It covers interactions with customers, coworkers, and strangers through meetings, meals, phone calls, and emails. Maintaining good etiquette, such as being punctual, respectful, and treating others with equality, ensures a positive impression and goodwill. Specific etiquette includes proper telephone use, mobile phone policies, handshakes, respecting personal space in cubicles, following a dress code, and properly exchanging business cards. Adhering to etiquette shows good character and makes interactions more cultured and refined.
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Business etiquette
- 2. Business Etiquette by Ambika pandey
- 3. Meaning • Etiquette refers to the guidelines which controls the way a responsible individual should behave in the society. in simple words good behavior which distinguishes human being from animals. etiquette transform a man into a gentleman.
- 4. Types of etiquette • professional etiquette • Office etiquette • Telephone etiquette • E-mail etiquette • Dining etiquette
- 5. Professional etiquette 1- introducing yourself a) Confident self introducing b) State full name & position c) Repeat your name when necessary 2- hand shake a) stand to meet someone b) extend your hand c)hold 3-4 second d) maintain eye contact
- 6. Office etiquette a) Treat every employee with respect b) Don’t post the things of offensive nature c) Hold yourself with high standard d) Mind your own business e) Don’t enter without Knocking before entering
- 7. Etiquette with outsider • First impression is last impression • Showing respect • Customer focus • Show interest genuinely
- 8. dinning • Wait until everyone is seated • Everyone should start & finish at the same time • Take small bit, keep your mouth closed. • Finish chewing before your conversation • Don’t blow on food that is hot • When u finished eating don’t push your plate
- 9. Mobile phone use • State ur name and company name while answering your call • Speak clearly • State the purpose of call • Only use speaker phone and confrence calls • Say please and thank you
- 10. E-mail etiquette • Concise & to the point • M- make proper use of spelling • A- always answer swiftly • I- include your signature • L- learn to read before send
- 11. Body language • Good posture • Don’t slouch • Don’t fidget • Keep hands away from mouth
- 12. Dress code • Ties should reach your belt • Shocks should be covered • Full sleeve shirt
- 14. Thank you For your attention & participation.