2. WHAT DO YOU MEAN BY BUSINESS
ETIQUETTE?
“Etiquette means behaving
yourself a little better than is
absolutely essential. “
-Will Cuppy
3. EFFECTIVE WORK HABITS
• HONEST: Always be
honest and confident to
your work because it
helps to build your
reputation.
• NEATNESS: Looking
neat and tidy means the
half work done.
• WILLING ATTITUDE:
Always carry
enthusiastic and eager
attitude on workplace
so that it can motivate
your subordinates also.
• STRICT TO DEADLINE:
Be punctual to meetings
and try to meet
deadline in project
submission.
4. EFFECTIVE COMMUNICATION SKILLS
• Make an extra effort to get along
with everyone, but don’t try too
hard.
• Speak short, simple , relevant and
to the point
• Non-verbal communication
should be effective so that it
conveys intended interpretation
5. LISTENING PROCESS
• Speaking and listening are simultaneous
process. So, listener should also be active
during the communication.
• Asking questions depicts interest in
speaker.
6. APPROPRIATE DRESSING
• Your dressing should be like that you get
noticed but doesn’t stand out of the crowd
also.
• For most of the business occasions dress
conservatively.
• You will have more credibility in dress of
conservative color with long sleeves and
Blazer.
7. FRIENDLY NATURE
• When someone is new in organization, its
your etiquette to help them with their duties
and explain procedures.
• Always look and act like a positive and
supportive representative so that you can
generate optimism in your subordinates also.
• Learn names of your
subordinates.
8. LEAVE GRACEFULLY
• Be cordial and Say your good- byes
quietly.
• Never bad-mouth the people who
have put money in your pocket.
