SlideShare a Scribd company logo
SUDHA PANDEY (GDRCST)
Business communication
Importance of communication
• Smooth and unrestricated running of the enterprise.
• Quick decision and implementation
• Proper planning and co-ordination
• Basis of control
• Morale building
• Helps in selection of best employee
• Helps in providing job satisfaction
• Helps in motivation and leadership
5/16/2016Sudha Pandey (Asst.Prof.)
2
Qualities of good communication system
 Speed
 Accuracy
 Secrecy
 Record
 Cost
 Convenience
5/16/2016Sudha Pandey (Asst.Prof.)
3
Meaning of communication
 The word communication has been derived from a latin
word “communis” which mean commoness or to share
or to participate. Communication in its simplest form is
conveying of informartion from one person to another.
 Definition:
 The act of making one’s ideas known to others “
 “Communication is an exchange of fact,idea,opinions,or
emotions by two or more person”: - (Newman &
Summer)
5/16/2016Sudha Pandey (Asst.Prof.)
4
Features of communication
 Communication involves two parties.
 Existence of message
 Continous process
 Written or oral
 Formal or informal
 Universal process
 Social process
 Communication is unavoidable
5/16/2016Sudha Pandey (Asst.Prof.)
5
Principles of Effective Communication
 Principle of clarity
 Principle of completeness
 Principle of concise
 Principle of consistency
 Principle of continuity
 Principle of participation
 Principle of objective
 Principle of feedback
 Principle of trust and cooperation
 Courtesy
 Selecting the proper media
5/16/2016Sudha Pandey (Asst.Prof.)
6

More Related Content

Similar to Business Communication.

Business Communication_Parakramesh Jaroli_Pacific University
Business Communication_Parakramesh Jaroli_Pacific UniversityBusiness Communication_Parakramesh Jaroli_Pacific University
Business Communication_Parakramesh Jaroli_Pacific University
Parakramesh Jaroli
 
: NATURE AND IMPORTANCE OF BUSINESS COMMUNICATION ...
: NATURE AND IMPORTANCE OF BUSINESS COMMUNICATION                            ...: NATURE AND IMPORTANCE OF BUSINESS COMMUNICATION                            ...
: NATURE AND IMPORTANCE OF BUSINESS COMMUNICATION ...
Arham Bothra
 
Introduction to business communication
Introduction to business communicationIntroduction to business communication
Introduction to business communication
kalailakshmi
 
Managing Communication
Managing CommunicationManaging Communication
Managing Communication
Ian Necosia
 
The importance of communication in Organisations and businesses[1].pdf
The importance of communication in Organisations and businesses[1].pdfThe importance of communication in Organisations and businesses[1].pdf
The importance of communication in Organisations and businesses[1].pdf
shaunmashale756
 
Two step flow of communication theory.pdf
Two step flow of communication theory.pdfTwo step flow of communication theory.pdf
Two step flow of communication theory.pdf
Fakiha Naseer
 
COMMUNICATION PROCESS; COMMUNICATION EFFECTIVENESS & FEEDBACK
COMMUNICATION PROCESS; COMMUNICATION EFFECTIVENESS & FEEDBACKCOMMUNICATION PROCESS; COMMUNICATION EFFECTIVENESS & FEEDBACK
COMMUNICATION PROCESS; COMMUNICATION EFFECTIVENESS & FEEDBACKDeepika Malhotra
 
Communication
CommunicationCommunication
Communication
Oshin Raj
 
Communication
Communication Communication
Communication
AmanNawaz3
 
Communication
CommunicationCommunication
Communication
Rupanshi rawat
 
Communication Stephen Robin
Communication Stephen RobinCommunication Stephen Robin
Communication Stephen Robin
Tooba Fatima
 
THE EFFECTIVE PUBLIC RELATIONS STRATEGY
THE EFFECTIVE PUBLIC RELATIONS STRATEGY THE EFFECTIVE PUBLIC RELATIONS STRATEGY
THE EFFECTIVE PUBLIC RELATIONS STRATEGY
Beinomugisha Ronald Katungi
 
Communication for organisational agility
Communication for organisational agility Communication for organisational agility
Communication for organisational agility
TANKO AHMED fwc
 
Mc ppt 1
Mc ppt 1Mc ppt 1
BBA 2026, Organizational Communication 1 Course Learn.docx
 BBA 2026, Organizational Communication 1 Course Learn.docx BBA 2026, Organizational Communication 1 Course Learn.docx
BBA 2026, Organizational Communication 1 Course Learn.docx
arnit1
 

Similar to Business Communication. (20)

Business Communication_Parakramesh Jaroli_Pacific University
Business Communication_Parakramesh Jaroli_Pacific UniversityBusiness Communication_Parakramesh Jaroli_Pacific University
Business Communication_Parakramesh Jaroli_Pacific University
 
Directing
DirectingDirecting
Directing
 
: NATURE AND IMPORTANCE OF BUSINESS COMMUNICATION ...
: NATURE AND IMPORTANCE OF BUSINESS COMMUNICATION                            ...: NATURE AND IMPORTANCE OF BUSINESS COMMUNICATION                            ...
: NATURE AND IMPORTANCE OF BUSINESS COMMUNICATION ...
 
Introduction to business communication
Introduction to business communicationIntroduction to business communication
Introduction to business communication
 
Communication
CommunicationCommunication
Communication
 
Importance of communication
Importance of communicationImportance of communication
Importance of communication
 
Managing Communication
Managing CommunicationManaging Communication
Managing Communication
 
The importance of communication in Organisations and businesses[1].pdf
The importance of communication in Organisations and businesses[1].pdfThe importance of communication in Organisations and businesses[1].pdf
The importance of communication in Organisations and businesses[1].pdf
 
Two step flow of communication theory.pdf
Two step flow of communication theory.pdfTwo step flow of communication theory.pdf
Two step flow of communication theory.pdf
 
COMMUNICATION PROCESS; COMMUNICATION EFFECTIVENESS & FEEDBACK
COMMUNICATION PROCESS; COMMUNICATION EFFECTIVENESS & FEEDBACKCOMMUNICATION PROCESS; COMMUNICATION EFFECTIVENESS & FEEDBACK
COMMUNICATION PROCESS; COMMUNICATION EFFECTIVENESS & FEEDBACK
 
Communication
CommunicationCommunication
Communication
 
Communication
Communication Communication
Communication
 
Unit 4
Unit 4Unit 4
Unit 4
 
Communication
CommunicationCommunication
Communication
 
Communication Stephen Robin
Communication Stephen RobinCommunication Stephen Robin
Communication Stephen Robin
 
THE EFFECTIVE PUBLIC RELATIONS STRATEGY
THE EFFECTIVE PUBLIC RELATIONS STRATEGY THE EFFECTIVE PUBLIC RELATIONS STRATEGY
THE EFFECTIVE PUBLIC RELATIONS STRATEGY
 
Communication for organisational agility
Communication for organisational agility Communication for organisational agility
Communication for organisational agility
 
Directing
Directing Directing
Directing
 
Mc ppt 1
Mc ppt 1Mc ppt 1
Mc ppt 1
 
BBA 2026, Organizational Communication 1 Course Learn.docx
 BBA 2026, Organizational Communication 1 Course Learn.docx BBA 2026, Organizational Communication 1 Course Learn.docx
BBA 2026, Organizational Communication 1 Course Learn.docx
 

More from GD Rungta College of Sci. & Tech. (Mgmt Department)

Standard costing
Standard costingStandard costing
Monetary policy
Monetary policyMonetary policy
Industrial dispute
Industrial disputeIndustrial dispute
Fundamentals of Entrepreneurship
Fundamentals of EntrepreneurshipFundamentals of Entrepreneurship
Fundamentals of Entrepreneurship
GD Rungta College of Sci. & Tech. (Mgmt Department)
 
Elasticity of demand
Elasticity of demandElasticity of demand

More from GD Rungta College of Sci. & Tech. (Mgmt Department) (20)

Standard costing
Standard costingStandard costing
Standard costing
 
Monetary policy
Monetary policyMonetary policy
Monetary policy
 
Industrial dispute
Industrial disputeIndustrial dispute
Industrial dispute
 
Fundamentals of Entrepreneurship
Fundamentals of EntrepreneurshipFundamentals of Entrepreneurship
Fundamentals of Entrepreneurship
 
Elasticity of demand
Elasticity of demandElasticity of demand
Elasticity of demand
 
MEAN VALUE THEOREM
MEAN VALUE THEOREMMEAN VALUE THEOREM
MEAN VALUE THEOREM
 
Ppt for bcg & ge nine cell matrix
Ppt for bcg & ge nine cell matrixPpt for bcg & ge nine cell matrix
Ppt for bcg & ge nine cell matrix
 
Ppt on strategic management by neha soni
Ppt on strategic management by neha soniPpt on strategic management by neha soni
Ppt on strategic management by neha soni
 
Ppt on marketing by neha soni
Ppt on marketing by neha soniPpt on marketing by neha soni
Ppt on marketing by neha soni
 
Ppt on consumer behavior by neha soni
Ppt on consumer behavior by neha soniPpt on consumer behavior by neha soni
Ppt on consumer behavior by neha soni
 
Ppt on advertising by neha soni
Ppt on advertising by neha soniPpt on advertising by neha soni
Ppt on advertising by neha soni
 
Testing hypothesis
Testing hypothesisTesting hypothesis
Testing hypothesis
 
Scaling
ScalingScaling
Scaling
 
Scaling techniques
Scaling techniquesScaling techniques
Scaling techniques
 
Research design
Research designResearch design
Research design
 
Questionnaire designing
Questionnaire designingQuestionnaire designing
Questionnaire designing
 
Data processing
Data processingData processing
Data processing
 
Data collection methods
Data collection methodsData collection methods
Data collection methods
 
Retrenchment Strategies
Retrenchment StrategiesRetrenchment Strategies
Retrenchment Strategies
 
Performance mgmt strategies
Performance mgmt strategiesPerformance mgmt strategies
Performance mgmt strategies
 

Recently uploaded

Global Interconnection Group Joint Venture[960] (1).pdf
Global Interconnection Group Joint Venture[960] (1).pdfGlobal Interconnection Group Joint Venture[960] (1).pdf
Global Interconnection Group Joint Venture[960] (1).pdf
Henry Tapper
 
一比一原版加拿大渥太华大学毕业证(uottawa毕业证书)如何办理
一比一原版加拿大渥太华大学毕业证(uottawa毕业证书)如何办理一比一原版加拿大渥太华大学毕业证(uottawa毕业证书)如何办理
一比一原版加拿大渥太华大学毕业证(uottawa毕业证书)如何办理
taqyed
 
Memorandum Of Association Constitution of Company.ppt
Memorandum Of Association Constitution of Company.pptMemorandum Of Association Constitution of Company.ppt
Memorandum Of Association Constitution of Company.ppt
seri bangash
 
PriyoShop Celebration Pohela Falgun Mar 20, 2024
PriyoShop Celebration Pohela Falgun Mar 20, 2024PriyoShop Celebration Pohela Falgun Mar 20, 2024
PriyoShop Celebration Pohela Falgun Mar 20, 2024
PriyoShop.com LTD
 
Introduction to Amazon company 111111111111
Introduction to Amazon company 111111111111Introduction to Amazon company 111111111111
Introduction to Amazon company 111111111111
zoyaansari11365
 
Meas_Dylan_DMBS_PB1_2024-05XX_Revised.pdf
Meas_Dylan_DMBS_PB1_2024-05XX_Revised.pdfMeas_Dylan_DMBS_PB1_2024-05XX_Revised.pdf
Meas_Dylan_DMBS_PB1_2024-05XX_Revised.pdf
dylandmeas
 
3.0 Project 2_ Developing My Brand Identity Kit.pptx
3.0 Project 2_ Developing My Brand Identity Kit.pptx3.0 Project 2_ Developing My Brand Identity Kit.pptx
3.0 Project 2_ Developing My Brand Identity Kit.pptx
tanyjahb
 
What is the TDS Return Filing Due Date for FY 2024-25.pdf
What is the TDS Return Filing Due Date for FY 2024-25.pdfWhat is the TDS Return Filing Due Date for FY 2024-25.pdf
What is the TDS Return Filing Due Date for FY 2024-25.pdf
seoforlegalpillers
 
Business Valuation Principles for Entrepreneurs
Business Valuation Principles for EntrepreneursBusiness Valuation Principles for Entrepreneurs
Business Valuation Principles for Entrepreneurs
Ben Wann
 
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...
BBPMedia1
 
Pitch Deck Teardown: RAW Dating App's $3M Angel deck
Pitch Deck Teardown: RAW Dating App's $3M Angel deckPitch Deck Teardown: RAW Dating App's $3M Angel deck
Pitch Deck Teardown: RAW Dating App's $3M Angel deck
HajeJanKamps
 
Digital Transformation in PLM - WHAT and HOW - for distribution.pdf
Digital Transformation in PLM - WHAT and HOW - for distribution.pdfDigital Transformation in PLM - WHAT and HOW - for distribution.pdf
Digital Transformation in PLM - WHAT and HOW - for distribution.pdf
Jos Voskuil
 
Skye Residences | Extended Stay Residences Near Toronto Airport
Skye Residences | Extended Stay Residences Near Toronto AirportSkye Residences | Extended Stay Residences Near Toronto Airport
Skye Residences | Extended Stay Residences Near Toronto Airport
marketingjdass
 
The-McKinsey-7S-Framework. strategic management
The-McKinsey-7S-Framework. strategic managementThe-McKinsey-7S-Framework. strategic management
The-McKinsey-7S-Framework. strategic management
Bojamma2
 
FINAL PRESENTATION.pptx12143241324134134
FINAL PRESENTATION.pptx12143241324134134FINAL PRESENTATION.pptx12143241324134134
FINAL PRESENTATION.pptx12143241324134134
LR1709MUSIC
 
Improving profitability for small business
Improving profitability for small businessImproving profitability for small business
Improving profitability for small business
Ben Wann
 
Role of Remote Sensing and Monitoring in Mining
Role of Remote Sensing and Monitoring in MiningRole of Remote Sensing and Monitoring in Mining
Role of Remote Sensing and Monitoring in Mining
Naaraayani Minerals Pvt.Ltd
 
Discover the innovative and creative projects that highlight my journey throu...
Discover the innovative and creative projects that highlight my journey throu...Discover the innovative and creative projects that highlight my journey throu...
Discover the innovative and creative projects that highlight my journey throu...
dylandmeas
 
Affordable Stationery Printing Services in Jaipur | Navpack n Print
Affordable Stationery Printing Services in Jaipur | Navpack n PrintAffordable Stationery Printing Services in Jaipur | Navpack n Print
Affordable Stationery Printing Services in Jaipur | Navpack n Print
Navpack & Print
 
20240425_ TJ Communications Credentials_compressed.pdf
20240425_ TJ Communications Credentials_compressed.pdf20240425_ TJ Communications Credentials_compressed.pdf
20240425_ TJ Communications Credentials_compressed.pdf
tjcomstrang
 

Recently uploaded (20)

Global Interconnection Group Joint Venture[960] (1).pdf
Global Interconnection Group Joint Venture[960] (1).pdfGlobal Interconnection Group Joint Venture[960] (1).pdf
Global Interconnection Group Joint Venture[960] (1).pdf
 
一比一原版加拿大渥太华大学毕业证(uottawa毕业证书)如何办理
一比一原版加拿大渥太华大学毕业证(uottawa毕业证书)如何办理一比一原版加拿大渥太华大学毕业证(uottawa毕业证书)如何办理
一比一原版加拿大渥太华大学毕业证(uottawa毕业证书)如何办理
 
Memorandum Of Association Constitution of Company.ppt
Memorandum Of Association Constitution of Company.pptMemorandum Of Association Constitution of Company.ppt
Memorandum Of Association Constitution of Company.ppt
 
PriyoShop Celebration Pohela Falgun Mar 20, 2024
PriyoShop Celebration Pohela Falgun Mar 20, 2024PriyoShop Celebration Pohela Falgun Mar 20, 2024
PriyoShop Celebration Pohela Falgun Mar 20, 2024
 
Introduction to Amazon company 111111111111
Introduction to Amazon company 111111111111Introduction to Amazon company 111111111111
Introduction to Amazon company 111111111111
 
Meas_Dylan_DMBS_PB1_2024-05XX_Revised.pdf
Meas_Dylan_DMBS_PB1_2024-05XX_Revised.pdfMeas_Dylan_DMBS_PB1_2024-05XX_Revised.pdf
Meas_Dylan_DMBS_PB1_2024-05XX_Revised.pdf
 
3.0 Project 2_ Developing My Brand Identity Kit.pptx
3.0 Project 2_ Developing My Brand Identity Kit.pptx3.0 Project 2_ Developing My Brand Identity Kit.pptx
3.0 Project 2_ Developing My Brand Identity Kit.pptx
 
What is the TDS Return Filing Due Date for FY 2024-25.pdf
What is the TDS Return Filing Due Date for FY 2024-25.pdfWhat is the TDS Return Filing Due Date for FY 2024-25.pdf
What is the TDS Return Filing Due Date for FY 2024-25.pdf
 
Business Valuation Principles for Entrepreneurs
Business Valuation Principles for EntrepreneursBusiness Valuation Principles for Entrepreneurs
Business Valuation Principles for Entrepreneurs
 
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...
 
Pitch Deck Teardown: RAW Dating App's $3M Angel deck
Pitch Deck Teardown: RAW Dating App's $3M Angel deckPitch Deck Teardown: RAW Dating App's $3M Angel deck
Pitch Deck Teardown: RAW Dating App's $3M Angel deck
 
Digital Transformation in PLM - WHAT and HOW - for distribution.pdf
Digital Transformation in PLM - WHAT and HOW - for distribution.pdfDigital Transformation in PLM - WHAT and HOW - for distribution.pdf
Digital Transformation in PLM - WHAT and HOW - for distribution.pdf
 
Skye Residences | Extended Stay Residences Near Toronto Airport
Skye Residences | Extended Stay Residences Near Toronto AirportSkye Residences | Extended Stay Residences Near Toronto Airport
Skye Residences | Extended Stay Residences Near Toronto Airport
 
The-McKinsey-7S-Framework. strategic management
The-McKinsey-7S-Framework. strategic managementThe-McKinsey-7S-Framework. strategic management
The-McKinsey-7S-Framework. strategic management
 
FINAL PRESENTATION.pptx12143241324134134
FINAL PRESENTATION.pptx12143241324134134FINAL PRESENTATION.pptx12143241324134134
FINAL PRESENTATION.pptx12143241324134134
 
Improving profitability for small business
Improving profitability for small businessImproving profitability for small business
Improving profitability for small business
 
Role of Remote Sensing and Monitoring in Mining
Role of Remote Sensing and Monitoring in MiningRole of Remote Sensing and Monitoring in Mining
Role of Remote Sensing and Monitoring in Mining
 
Discover the innovative and creative projects that highlight my journey throu...
Discover the innovative and creative projects that highlight my journey throu...Discover the innovative and creative projects that highlight my journey throu...
Discover the innovative and creative projects that highlight my journey throu...
 
Affordable Stationery Printing Services in Jaipur | Navpack n Print
Affordable Stationery Printing Services in Jaipur | Navpack n PrintAffordable Stationery Printing Services in Jaipur | Navpack n Print
Affordable Stationery Printing Services in Jaipur | Navpack n Print
 
20240425_ TJ Communications Credentials_compressed.pdf
20240425_ TJ Communications Credentials_compressed.pdf20240425_ TJ Communications Credentials_compressed.pdf
20240425_ TJ Communications Credentials_compressed.pdf
 

Business Communication.

  • 2. Importance of communication • Smooth and unrestricated running of the enterprise. • Quick decision and implementation • Proper planning and co-ordination • Basis of control • Morale building • Helps in selection of best employee • Helps in providing job satisfaction • Helps in motivation and leadership 5/16/2016Sudha Pandey (Asst.Prof.) 2
  • 3. Qualities of good communication system  Speed  Accuracy  Secrecy  Record  Cost  Convenience 5/16/2016Sudha Pandey (Asst.Prof.) 3
  • 4. Meaning of communication  The word communication has been derived from a latin word “communis” which mean commoness or to share or to participate. Communication in its simplest form is conveying of informartion from one person to another.  Definition:  The act of making one’s ideas known to others “  “Communication is an exchange of fact,idea,opinions,or emotions by two or more person”: - (Newman & Summer) 5/16/2016Sudha Pandey (Asst.Prof.) 4
  • 5. Features of communication  Communication involves two parties.  Existence of message  Continous process  Written or oral  Formal or informal  Universal process  Social process  Communication is unavoidable 5/16/2016Sudha Pandey (Asst.Prof.) 5
  • 6. Principles of Effective Communication  Principle of clarity  Principle of completeness  Principle of concise  Principle of consistency  Principle of continuity  Principle of participation  Principle of objective  Principle of feedback  Principle of trust and cooperation  Courtesy  Selecting the proper media 5/16/2016Sudha Pandey (Asst.Prof.) 6