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Business agility in Vietnam
The document discusses the concept of business agility and its positive impacts on various industries, showcasing remarkable improvements in productivity, sales, and profit during challenging times. It emphasizes a transformative approach to management that prioritizes empowerment, collaboration, and a supportive culture over traditional management practices. The authors, Rob England and Dr. Cherry Vu, advocate for a mindset change in organizations, focusing on the well-being of employees to enhance overall performance.
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Business agility in Vietnam
- 1. Business Agility Making WorkBetter Rob England and Dr Cherry Vu
- 2. • Life memberitSMFnz • Co-Founder WellyBAM • Contributor to DevOps, ITIL, VeriSM • The IT Skeptic • Lean In Agile 100 women • Founder VietBAM • Lecturer in Public Admininstration • Business owner • PhD Wellington, MPA Potsdam
- 4. Results Clothing company • Productionup 90% y.o.y, same # employees, mid- COVID • Revenue up 115% • Profit up 320% Large manufacturer Cost and time of approvals down 80%
- 5. Results Bank “branch” • Salesup 158% over 10 weeks • Met annual quota • Top performing branch Equipment sales • Sales up 5x over 5 months • Into profit
- 6. Results Fashion sales • October2020 was 4.5 times higher than previous high Lingerie manufacturer • Productivity up 150% in 2 weeks • April 2020 sales was double their usual April
- 7. Results Real estate • 4staff selling as much as 45 used to • Overheads down, profits and commissions up Bank Director, first 2 months of the year: • equal to the growth of the whole year of 2021. • KPI X reached 95% of the annual plan. • KPI Y achieves 100% of the year plan. • KPI Z reach 80% of the year plan, allowing staff to • 3 other KPIs all reached over 90% of the plan.
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- 9. Personal impacts I feelthat I am also improving day by day and reaping positivity, joy, and convenience in life as well as in work. I suddenly broke out as if I had found a new horizon, my heart was filled with determination to work, and I felt like I was relieved of many layers of burden.
- 10. Personal impacts there isno word and thought "teacher" exists in the course. We participate in such a way as to “untangle the heart”. I know and believe that I can do many things with the team to make them happy… my mission is to help my people to be better, with sincere sharing about where we are going, why we are going that way. They will not be afraid to go along with me.
- 11. Personal impacts Having moretime to care about family instead of thinking about work. Also applied it to in family life and parenting : things got much better when I reduced my irritation, did not scold my children but replaced it with praises, funny sayings, not imposing...
- 12. What Our secret formula: •Invite and inspire • Respect, empower, and trust • Be better people • Make work better • Embrace failure • Fix the system, not the person • Ask don’t tell • Experiment Tactics: • Team goals, work, assessment • Collaborative rituals • Change how managers manage • Skills not roles https://tealunicorn.com/our-secret-formula/
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- 14. Why it works HypothesisOne: Vietnam is different. • No more so than the USA • The Tribe is self selecting Hypothesis Two: Open minds. Hypothesis Three: Support of the top boss. Hypothesis Four: Only works for women. Hypothesis Five: Starting from a low base.
- 15. Hypothesis Six: Cherry isspecial. • Diverse background. • Respected and connected. • Strong, high integrity. • Top consultants have failed before us. • But others do succeed: Teal Around The World
- 16. Why it works HypothesisSeven: Change how you manage. • This is where we focus. • This unlocks better ways of working. • Better ways of managing. Hypothesis Eight: Conventional management sucks. • Taylorism, Scientific Management, bureaucracy. • Friedmanism, greedmanism. • Dehumanising, disempowering. • Loss of trust. • Managers are trapped too.
- 17. Why it works Corollaryto hypothesis Eight: Conventional management can’t cope any more. • Rise of knowledge workers. • Social instability. • VUCA change. • Social expectations. • What got you here won’t get you there…
- 18. Why it works Corollaryto hypothesis Eight: Conventional management can’t cope any more. • Rise of knowledge workers. • Social instability. • VUCA change. • Social expectations. • What got you here won’t get you there… Managers are the lock. Change of management behaviour is the key.
- 19. Why it works HypothesisNine: Teal Unicorn are different. This is not a sales pitch. We are: • Invitational. • We don’t know the answers. We are midwives to ideas. • We advocate morality. We care about values. • We teach empowerment and undermine authority. • We call it out. • We bring our whole selves. Emotions are real. Humanity Whole self Inclusion Invitation Empowerment Equity Passion
- 20. Vinh Đức RealEstate
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Editor's Notes
- #25 completely reinvented the operating model for a real estate agency removed management communal commissions self-organising teams, fluid as to size, structure, and duration staff start a new agency, share clients and properties 5 staff, reduced office space and all operating costs, and still gets the same revenue as with 40 and makes much more money. Everyone has three times higher income. pure Green from the Laloux model – one step away from Teal.