What's next for Lean Change Management? Here's a preview based on completing a roadshow around the world, in person and virtually, showing patterns of what really matters to change agents.

1. LEAN CHANGE MANAGEMENT
Lean Change Management 2
5 YEARS OF INSIGHTS AND WHAT’S NEXT
LEANCHANGE.ORG
http://leanchange.management
@jasonlittle
@leanchangeorg
#leanchange

2. http://leanchange.management
@jasonlittle | @leanchangeorg

3. http://leanchange.management
@jasonlittle | @leanchangeorg

4. http://leanchange.management
@jasonlittle | @leanchangeorg
33% less typos!Apologies to anyone who read this!

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@jasonlittle | @leanchangeorg

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@jasonlittle | @leanchangeorg
350+ 28 48 3500+
WORKSHOPS COUNTRIES FACILITATORS ATTENDEES
Since May 2014

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@jasonlittle | @leanchangeorg

8. http://leanchange.management
@jasonlittle | @leanchangeorg
Purpose
Modern Tools/Skills
Inspiration/Leadership
Motivation
Alignment/Buy-in/Co-Create
Culture Change
General
Resistance/Inertia
Agile
All Others
0 15 30 45 60
What is your change challenge?

9. http://leanchange.management
@jasonlittle | @leanchangeorg
We started with the
strategy canvas but…
Every person, ever.

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@jasonlittle | @leanchangeorg
1. Sensemaking
2. Thin Slicing
3. Simplest thing that could work right now
4. What happened after a year

11. http://leanchange.management
@jasonlittle | @leanchangeorg
BELIEFS
Methods and frameworks don’t have values and principles…people do

12. http://leanchange.management
@jasonlittle | @leanchangeorg
MENTAL MODELS
yeah, we need ‘buy-in’, communication, leader support etc, but…

13. http://leanchange.management
@jasonlittle | @leanchangeorg
TOOLS AND PRACTISES
…there are better ways to do that stuff…

14. http://leanchange.management
@jasonlittle | @leanchangeorg
TOOLS AND PRACTISES
Our beliefs, personality, and mental models shape our
approach to change, the tools we use and how we use them.
MENTAL MODELS
BELIEFS

15. http://leanchange.management
@jasonlittle | @leanchangeorg
A tale of 2 mindsets
https://dzone.com/articles/open-space-and-scrum
Facilitated Open Space Moderated Open Space

16. http://leanchange.management
@jasonlittle | @leanchangeorg
So why….?

17. http://leanchange.management
@jasonlittle | @leanchangeorg
Create 12 layers of management
2011 2012 2013 2014 2015 2016 2017 2018
Design 83 new departments
Implement bell curve of performance
Develop 175 page best practice guide for delivery
Develop 254 page best practice guide that
contradicts the 175 page version
Purchase best-of-breed delivery guide
from vendor
Build transformation plan to undo all of
this
Finalize and implement culture of blame
Our Plan to Become the Worst Company Ever

18. http://leanchange.management
@jasonlittle | @leanchangeorg
Re-organization
Externally visible failures Creation of new departments
Implementation of new processes
How We Got Here

19. http://leanchange.management
@jasonlittle | @leanchangeorg
Emergence
Coalescence
Bureaucratization
Decline
Intervention
Our brains love the linearity of:
current state->transition->future state
…but that isn’t reality.

20. http://leanchange.management
@jasonlittle | @leanchangeorg
https://leanchange.org/2016/11/how-to-make-change-matter-using-change-canvases/

21. http://leanchange.management
@jasonlittle | @leanchangeorg
http://leanintuit.com/2015/12/lego-serious-play-with-remote-team-members/
How can we work with anyone, from anywhere?

22. http://leanchange.management
@jasonlittle | @leanchangeorg
https://leanchange.org/2016/07/creating-alignment-for-enterprise-transformation/

23. Cause and purpose
Over
Urgency

24. Meaningful dialogue
Over
Broadcasting via Comms Plans

25. Response to change
Over
Resistance to change

26. Co-creation
Over
Getting buy-in

27. Running experiments
Over
Executing change activities

29. Co-creation
Getting Buy-in
“we have a problem to
solve, can we talk to you
about it?”
“we are making this
change, here’s why, here’s
what you need to do”
Successful change happens when you, the change agent, finds the right balance.

30. Keep your approach to
change as simple as possible
Start with a strong
foundation of beliefs,
Add missing themes, tools,
and practices,
Takeaway anything that isn’t
valuable to those affected

31. http://leanchange.management
@jasonlittle | @leanchangeorg
Thanks!
Stories and stuff: http://leanchange.org
Join the community: http://association.leanchange.org
Upcoming workshops in Chile: http://leanchange.org/alejandra