This document provides an overview of design thinking and its 5 stages: empathize, define, ideate, prototype, and test. It discusses how each stage is used to understand user needs, generate solutions, and test prototypes. Examples are given for conducting user interviews and creating user flows, personas, and prototypes. The goal is to generate many solutions to complex problems by understanding user experiences and testing ideas iteratively. Resources are listed for learning more about design thinking methodology.
Centre for Entrepreneurship (C4E) of the University of Cyprus and Berklee Institute for Creative Entrepreneurship (ICE) present the:
Why are some designs better than others, and what can you do about it? (The workshop)
If you've ever described a poster as heavy, a website as dense, an app as clumsy or an object as whimsical, you probably already know the answer. Recent psychology research is showing that experiential metaphors are key emotional drivers that impact our perception of the world. Applying these findings to design confirms what designers have learned throughout their careers—good design is subconscious first and rational second. Michael will share stories from this research and the IDEO portfolio then share tools to help you be more consciously subconscious.
This is a short talk and workshop (30' + 90') to give a first introduction to design thinking. Gives theory foundation, notes a few different approaches, and then dives into one of them.
This presentation was first done at ImpactON / StartupChile evening in 2015.
Centre for Entrepreneurship (C4E) of the University of Cyprus and Berklee Institute for Creative Entrepreneurship (ICE) present the:
Why are some designs better than others, and what can you do about it? (The workshop)
If you've ever described a poster as heavy, a website as dense, an app as clumsy or an object as whimsical, you probably already know the answer. Recent psychology research is showing that experiential metaphors are key emotional drivers that impact our perception of the world. Applying these findings to design confirms what designers have learned throughout their careers—good design is subconscious first and rational second. Michael will share stories from this research and the IDEO portfolio then share tools to help you be more consciously subconscious.
This is a short talk and workshop (30' + 90') to give a first introduction to design thinking. Gives theory foundation, notes a few different approaches, and then dives into one of them.
This presentation was first done at ImpactON / StartupChile evening in 2015.
Speed Design Studio is a variant of Will Evan’s Design Studio Process and was designed collaboratively by Jabe Bloom and Will Evan’s at TLCLabs
Speed Design Studio was modified from the original based on insights from Cognitive Edge methods and is focused on extremely rapid iterations in an attempt to emerge team level understandings of design problems and solution language.
Due to efforts applied to tighten cycle times, Speed Design Studio can be taught in a 1-2 hr workshop.
Design Thinking is a design methodology that provides a solution-based approach to solving problems. It’s extremely useful in tackling complex problems that are ill-defined or unknown, by understanding the human needs involved, by re-framing the problem in human-centric ways, by creating many ideas in brainstorming sessions, and by adopting a hands-on approach in prototyping and testing.
This workshop had 5 main goals:
1) Overview about design thinking
2) Understand a bit about how our mind works through the 30 circles exercise
3) Work deep on the problem definition
4) Brainstorming through using Disney Method to stimulate the creative side of the mind
5) Prototype something tangible
Design Thinking is a methodology used by designers in the industry and its application on solving daily simple to complex global problems. It also talks about the differences between art, science, and design.
It discusses detailed and creative strategy and how it uses a combination of logic, imagination, intuition and systematic reasoning to create desired outcomes. It uses tools like empathy, reasoning, and experimentation to arrive at innovative solutions.
Unlike analytical thinking, design thinking includes "building up" ideas, with few, or no, limits on breadth during a "brainstorming" phase. This helps reduce the fear of failure in the participant(s) and encourages input and participation from a wide variety of sources in the ideation phases. It employs divergent thinking as a way to ensure that many possible solutions are explored in the first instance, and then convergent thinking as a way to narrow these down to a final solution. It can be applied in all areas of life, industries, social challenges, education, government, healthcare.
We help participants at SWE workshop session to explore a problem, visualize it, apply the process, prototype and arrive at a solution within a given time frame.
Introduction to Design Thinking, a way to produce better products! Concepts of design thinking can be helpful no matter your background, IT, business, design, art, etc.
December 2017 presentation covering: What is design thinking? What does it look like in practice? What are some case stories of design thinking being used in the real world? How can we use design thinking in our organization? Where can I learn more?
Design Thinking for Startups - Are You Design Driven?Amir Khella
This presentation provides some best practices and tools to help small business entrepreneurs and startup founders in creating a culture of innovation.
Whether you're working on a web 2.0, iPhone or a physical gadget, these simple practices are universally applicable.
***Note****
I will be running a webinar in October 2009 to expand on the points mentioned in this presentation, study design thinking use cases and stories and answer questions. Please leave a comment and follow the discussion, or follow @amirkhella on twitter to get notified about the webinar.
Designing for Customer needs: A UX PerspectiveRichard O'Brien
A brief 20 min talk I gave to the Head Start meetup (@HeadStartAus), introducing some Lean techniques to help them consider the customer throughout the product & biz development process.
What's makes the difference between good and great design? Or for that matter, between good and great designers?
I don't pretend to know the answer. I've been designing for 10+ years and I still don't consider myself a great designer. What this presentation offers, however, are a few principles I've learned along the path to becoming a great designer.
Design Thinking is an iterative exercise on Inspiration, Insight, Ideation & Implementation.
Fail early, Test Often and be creative about your mistakes... never a repeated one!
Speed Design Studio is a variant of Will Evan’s Design Studio Process and was designed collaboratively by Jabe Bloom and Will Evan’s at TLCLabs
Speed Design Studio was modified from the original based on insights from Cognitive Edge methods and is focused on extremely rapid iterations in an attempt to emerge team level understandings of design problems and solution language.
Due to efforts applied to tighten cycle times, Speed Design Studio can be taught in a 1-2 hr workshop.
Design Thinking is a design methodology that provides a solution-based approach to solving problems. It’s extremely useful in tackling complex problems that are ill-defined or unknown, by understanding the human needs involved, by re-framing the problem in human-centric ways, by creating many ideas in brainstorming sessions, and by adopting a hands-on approach in prototyping and testing.
This workshop had 5 main goals:
1) Overview about design thinking
2) Understand a bit about how our mind works through the 30 circles exercise
3) Work deep on the problem definition
4) Brainstorming through using Disney Method to stimulate the creative side of the mind
5) Prototype something tangible
Design Thinking is a methodology used by designers in the industry and its application on solving daily simple to complex global problems. It also talks about the differences between art, science, and design.
It discusses detailed and creative strategy and how it uses a combination of logic, imagination, intuition and systematic reasoning to create desired outcomes. It uses tools like empathy, reasoning, and experimentation to arrive at innovative solutions.
Unlike analytical thinking, design thinking includes "building up" ideas, with few, or no, limits on breadth during a "brainstorming" phase. This helps reduce the fear of failure in the participant(s) and encourages input and participation from a wide variety of sources in the ideation phases. It employs divergent thinking as a way to ensure that many possible solutions are explored in the first instance, and then convergent thinking as a way to narrow these down to a final solution. It can be applied in all areas of life, industries, social challenges, education, government, healthcare.
We help participants at SWE workshop session to explore a problem, visualize it, apply the process, prototype and arrive at a solution within a given time frame.
Introduction to Design Thinking, a way to produce better products! Concepts of design thinking can be helpful no matter your background, IT, business, design, art, etc.
December 2017 presentation covering: What is design thinking? What does it look like in practice? What are some case stories of design thinking being used in the real world? How can we use design thinking in our organization? Where can I learn more?
Design Thinking for Startups - Are You Design Driven?Amir Khella
This presentation provides some best practices and tools to help small business entrepreneurs and startup founders in creating a culture of innovation.
Whether you're working on a web 2.0, iPhone or a physical gadget, these simple practices are universally applicable.
***Note****
I will be running a webinar in October 2009 to expand on the points mentioned in this presentation, study design thinking use cases and stories and answer questions. Please leave a comment and follow the discussion, or follow @amirkhella on twitter to get notified about the webinar.
Designing for Customer needs: A UX PerspectiveRichard O'Brien
A brief 20 min talk I gave to the Head Start meetup (@HeadStartAus), introducing some Lean techniques to help them consider the customer throughout the product & biz development process.
What's makes the difference between good and great design? Or for that matter, between good and great designers?
I don't pretend to know the answer. I've been designing for 10+ years and I still don't consider myself a great designer. What this presentation offers, however, are a few principles I've learned along the path to becoming a great designer.
Design Thinking is an iterative exercise on Inspiration, Insight, Ideation & Implementation.
Fail early, Test Often and be creative about your mistakes... never a repeated one!
In the fall of 2018, I was asked to present a guest lecture to first year students enrolled in the Business Technology Management program at Ryerson University.
Collaborative Sketching for Secure & Usable AppsRobert Stribley
Presentation on Collaborative Sketching for Secure & Usable Apps as presented by Robert Stribley at Internet Freedom Festival, Friday, March 10th, 2017
Myself and a fellow group of Product Managers did the IDEO HCD course in order to learn about IDEO's famous innovation techniques. We learnt a lot, and here I digest how it can be used in a product mgmt setting.
Presentation given at User Experience Edmonton meetup in January 2015. Gives an overview of how you can sell User Experience design methodologies to your boss or company. Talks about starting small, return on investment and not asking permission.
You’ve Got A Lot To Say. People Deserve to Hear It.
You don’t need to picture people in their underwear to get up on stage and share what you know. You do, however, need to have a compelling idea along with a well-written abstract and a well-structured, well-prepared presentation in order to give the talk you–and your audience–deserve.
That’s not all–show up with 5 minutes of a presentation and learn from seasoned professionals who have seen their fair share of stages. We’ll provide you with a safe, welcoming environment and help you by providing valuable and actionable feedback that will help you level-up your presentation game.
Start here, and evolve your own patterns and techniques that work best for you.
User Interface Design
User Centred Design and principles, Iterative Design, User research, Building Personas, Design studio method, Prototyping basics and tools, Paper prototyping, Usability testing
Design Thinking to Co-Design Solutions: Presented at ACMP 2018Enterprise Knowledge
This presentation from EK's Rebecca Wyatt and Claire Brawdy details how the Design Thinking process can be applied to facilitate sessions and engage end users in the design process. Originally presented at the ACMP Change Management 2018 Conference in Las Vegas.
Startup Library Full Day Workshop: OCULA Spring Conference 2013M.J. D'Elia
The Startup Library is a crash course in entrepreneurial thinking for Library Land. It is about identifying opportunities, taking smart risks, and learning by doing. This one-day workshop will engage participants in a number of activities designed to inspire, energize, and challenge. Participants will work together to identify a problem worth solving, generate potential ideas to solve that problem, strengthen their solutions, and make a final “rocket pitch” to support their best idea.
In many cases, we create software to solve our own problems: missing functionality in a tool, a tool that we believe doesn't work as well as it should, or the very lack of a tool that does what we need. If we're our own users, things are quite obvious. But what about everyone else? How do we know what our users need? Isn't it best to ask just them?
In this presentation, you will learn why asking your users for what they want isn't always helpful, which do-it-yourself techniques you can use to understand their needs, how to make sense of the data you collect, and how all of this translates into the development of better features. We will discuss how this knowledge can fuel your decisions, delight your users, and influence your way of working in a distributed team of developers.
===
I originally gave this presentation at FOSDEM 2013.
Collaboration within a multidisciplinary team: working together to solve design problems more effectively. These slides are from a workshop at UX Cambridge 2012 presented with Andy Morris and Revathi Nathaniel from Red Gate. The workshop aimed to promote the role of UX practitioners as facilitators and gave participants the opportunity to try out the KJ-Method and Design Consequences game.
These slides were prepared to introduce district leaders to the design thinking process. The design challenge we worked on during this day-long introduction was to redesign high school media centers. These slides were used to step participants through each phase of the design thinking process.
An end to end design thinking exercise. An inclusive activity for the whole team to participate. From designers, to researchers, to engineers and product managers.
Unleash Your Inner Demon with the "Let's Summon Demons" T-Shirt. Calling all fans of dark humor and edgy fashion! The "Let's Summon Demons" t-shirt is a unique way to express yourself and turn heads.
https://dribbble.com/shots/24253051-Let-s-Summon-Demons-Shirt
Between Filth and Fortune- Urban Cattle Foraging Realities by Devi S Nair, An...Mansi Shah
This study examines cattle rearing in urban and rural settings, focusing on milk production and consumption. By exploring a case in Ahmedabad, it highlights the challenges and processes in dairy farming across different environments, emphasising the need for sustainable practices and the essential role of milk in daily consumption.
White wonder, Work developed by Eva TschoppMansi Shah
White Wonder by Eva Tschopp
A tale about our culture around the use of fertilizers and pesticides visiting small farms around Ahmedabad in Matar and Shilaj.
You could be a professional graphic designer and still make mistakes. There is always the possibility of human error. On the other hand if you’re not a designer, the chances of making some common graphic design mistakes are even higher. Because you don’t know what you don’t know. That’s where this blog comes in. To make your job easier and help you create better designs, we have put together a list of common graphic design mistakes that you need to avoid.
Expert Accessory Dwelling Unit (ADU) Drafting ServicesResDraft
Whether you’re looking to create a guest house, a rental unit, or a private retreat, our experienced team will design a space that complements your existing home and maximizes your investment. We provide personalized, comprehensive expert accessory dwelling unit (ADU)drafting solutions tailored to your needs, ensuring a seamless process from concept to completion.
7 Alternatives to Bullet Points in PowerPointAlvis Oh
So you tried all the ways to beautify your bullet points on your pitch deck but it just got way uglier. These points are supposed to be memorable and leave a lasting impression on your audience. With these tips, you'll no longer have to spend so much time thinking how you should present your pointers.
6. History of Design Thinking
• Popularized and refined by experts at IDEO (Including David & Tom Kelly)
• David Kelly then went on to help found the Stanford D. School
• Used by Teach for America, Gates Foundation, Mozilla Foundation, GE,
Facebook, Google, SFMOMA, and more
• Focus on creative solutions to complex problems through understanding
other’s experiences
7. 5 Stages of Design Thinking
Empathize
Define
Ideate
Prototype
Test
Adapted from the D. School
9. The scenario
• Kat and I own a coffee shop
• We have 4 locations across the city
• Need to fill tables and provide the best ordering experience
• The solution needs to be technical in part
12. User interviews
• Ask open-ended questions
• Use: why, how, what
• Ask “why” 5 times
Find their needs through their stories
• Ask close-ended questions
• Use: did, do, would you
• Be prescriptive or projecting
DO DON’T
Time to get scrappy!
14. • Personas
• “Job to be done” definition
• Success definition
• Point of view statements
How can you do this?
15. Point of view statement
User
Female junior in college studying business
Need
To find the best location for her group project work sessions
Insight
Managing a large group project across varied personalities and schedules comes
with social pressure
Take the needs you’ve uncovered and turn them into insights
16. Take the needs you’ve uncovered and turn them into insights
User
32 yo. male freelance graphic designer
Need
To get out of his home office for client meetings and for a change of pace
Insight
Home office life can get lonely and he likes to see familiar faces while conducting
business
Point of view statement
Time to get scrappy!
17. Ideate
Let the user POV guide you in generating a metric ton of
possible solutions
18. • Sketch sessions / whiteboarding
• User flows
• Conversations / meetings
• Brainstorming
How can you do this?
19. Brainstorming
Keep generating possible solutions that speak to the user POV
• Keep in mind your user POV
• Come up with crazy & sober
solutions
• Connect possible solutions
• Let it flow, man!
• Shooting down the ideas of
others… and yourself
• Selecting ideas for a solution
• Being rooted by what’s worked in
the past
DO STAY AWAY FROM
Time to get scrappy!
20. Prototype
Take the possible solutions that most clearly speak to your
user point of view and make some physical stuff
21. • User flows
• Information Architecture
• Thumbnail sketches
• Wireframes
• Sketch / XD / Photoshop mocks
• Working code
How can you do this?
22. User flows
Fancy conditional logic is cool but it’s often helpful to start simple
Source: A shorthand for designing UI flows – Signal v. Noise
23. User flows
Fancy conditional logic is cool but it’s often helpful to start simple
Source: A shorthand for designing UI flows – Signal v. Noise
26. Test
You have a prototype (or two) and now you need
see what’s working and what’s not
27. How can you do this?
• User testing our prototypes
• In person, invision, xd share links, paper mocks
• Beta testing live code from smaller to bigger groups over time
• You’re at the end of the process, not at the end of design thinking
28. In-person user testing
• Ask open-ended questions
• Look for new pain points
• Give the user space to interact
More interviews!
• Ask close-ended questions
• Use: did, do, would you
• Be Prescriptive or projecting
DO DON’T
Time to get scrappy!
30. WE’LL COVER
• Intro Design Thinking
• Workshop the 5 stages
• Goal of each stage
• Get scrappy with an exercise
• Wash & Repeat
• Wrap up & Resources
31. –Tom Kelley, IDEO
“It’s not about just coming up with
the one genius idea that solves the
problem, but trying and failing at a
hundred other solutions before
arriving at the best one.”
32. Ideo – Design Thinking Resources
Treehouse – How I Rapidly Prototype Websites
Signal v. Noice – A shorthand for designing UI flows
About the D. School
Design thinking origin story
Design Thinking workshop with Justin Ferrell of Stanford d. School
Resources
