This document discusses implementing key performance indicators (KPIs) to measure and manage supplier performance in outsourced project services (OSP). It recommends including KPI measurements in the construction contract and Budget Master system to provide visibility into supplier responsiveness, quality, cost control and customer satisfaction. Performance will be graded, scores shared with suppliers monthly to motivate improvement, and poor performers may face removal from the approved supplier list. The goals are to reduce project risk, costs and rework while increasing quality through active supplier management.