Ismael Abraham Arreola Rios has over 20 years of experience in quality control, program management, and business unit management roles at Sanmina in Juarez, Mexico. He has a proven track record of improving key performance indicators such as on-time delivery, quality defects, and profit margins. His experience includes Lean Six Sigma certification, ISO 9001 auditing, new product introduction, and customer relationship management. He holds a Bachelor's degree in Business Administration from Universidad Interamericana del Norte.

1. Ismael Abraham Arreola Rios Home (656)170-16-71 Mobile (656)217-86-13
San Vicente 8224-40, Juárez, Chih. 32695 abraham.arreolarios@gmail.com
Professional Profile
I want new challenges on my Professional Career and develop my skills to the highest level
of quality, discipline and achieving Goals to the Business.
• English – 95%
• Microsoft Office
• Minitab
• TRESS Supervisor
• Access 2003
• Lean Sigma Green Belt Certified
(Motorola & Sanmina)
• Customer Service Skills
• ESD Guidelines
• Lean Manufacturing
• ISO 9001-2000
• Calibration
• NPI Business Development
• Digital Six Sigma
• Work under Pressure
Professional Experience
Sanmina (formerly known as Motorola Solutions/Symbol/Telxon), Juárez, Chih. Ave,
Valle del Cedro# 1310, Parque Ind. Intermex 32691
April 8, 2001 to Actual
Business Unit Manager Jul, 2013 - Present
Achievements:
• Improved OTD (On Time Delivery KPI) from 78% to 98% during 1qtr of
2015 for a customer.
• Reduction of PH from 378 to 15 weekly basis.
• Maintain GP to 15% in EOM Business
• Strong relationship with 2 customers (DISH & Motorola)
• Achieved 1 new customer to business.
Responsibilities:
• Primary Communication source between factory & external contacts.
• Primary Communication source within the factory Cross Functional Team
supporting the customer.
• Leader of the CFT assessing overall performance, identifying risk, and
recommendations for improvement.
• Maximize Customer Satisfaction trough internal & external KPI’s.
• Increase Profitability and minimize risk by ensuring contribution margin
goals are achieved as set by management.
• Review of KPI’s and provides operations with solution adjustments if they
are outside or margin target.
• Revenue Management.
• Ensure negative Price Point Variance (PPV) is collected as to agree upon

2. Ismael Abraham Arreola Rios•656-170-16-71•abraham.arreola@hotmail.com
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terms in customer contract.
• Ensures Excess and Obsolete material is removed from plant owned
inventory so as to achieve a maximum of turns.
• Summarizing key points of contract so as to educate operational
disciplines on customer expectations.
• Ensures both operations & customers adhere to contractual terms &
conditions.
• Overall Project Management (NPI activity, special projects, etc.)
• Develop Quarterly Business Reviews
• Overall link between all operational disciplines (Engineering, Materials,
Quality, Finance & Operations).
Program Manager Jul, 2011 - 2013
Achievements:
• Improved Scorecard within 1st
Qtr as Acting PM
• Quality with 2513 DPPMs for over 1 Year
• Sanity of P&L, from -88% to 7% GM first 2 quarters
• Gain increase of volume from customer (2500 weekly units to 4300
weekly)
• SG&A Profit of 1.5 million per year.
Responsibilities:
• Host customers in Juarez site for audits and business relationship
• Manager of 5 Coordinators (Engineering, Materials, Operations, Quality &
Facilities)
• Customer Scorecard KPI’s
• P&L Management and calculation
• Customer Improvement Program thru Poke Yokes & Kaizen
• Face to Face Customer Interaction
• Production Customer Daily Calls
• Monthly repair forecast
• Ensures all program-related decisions are guided by the terms and
conditions of the customer’s contract
• Ensure CAR's implementation
• Business development
• Responsible for customer management and satisfaction (interaction with
2 PM's and 1 Director)
• Business Price Quotes for NPI or Special Projects.
• Sales relationship indirectly.
• Business transitions.
Quality Coordinator 2001-2011
Achievements:
• Lean Manufacturing Introduction (5’s, Poke Yokes, Visual Management,
Value Stream Mapping)
• 3 Years Employee of the Year (2006, 2007 & 2009)

3. Ismael Abraham Arreola Rios•656-170-16-71•abraham.arreola@hotmail.com
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• GSD Excellence Award 2003
• 5 Bravo Awards
• Reduction of $800,000 in 1 year applying MRB Action Vendor
• 2 Six Sigma Project reduced $1000k and Increased Revenue
• Quality Performance - Increased Trend more than 8%
• Lean Sigma Green Belt Certification
Responsibilities:
• Supervisor of 15 auditors
• NPI Quality Validation
• Internal Quality Audit
• Customer Return Analysis
• Quality Vendor Engineer
• Corrective/Preventive Actions Coordinator
• ISO 9001-2000 Internal Auditor
• Creation of Weekly Reports
• Incoming Inspection
• Scrap Validation
• Test Engineering Quality
Education
Universidad Interamericana del Norte, Juarez, Chih.
Licenciatura de Administracion de Empresas (Business Management)
2003
References
a) Heber Aldrete Nicolat (Friend 19 Years – Marketing Director of Zaragoza Corp)
Phone: (656)132-72-73
b) Claudia Lozano Monfort (Friend 5 Years – Admministrative Assistant @ Sanmina)
Phone: (656) 274-93-84
c) Erick Navarro (Friend 15 Years – Business Owner of Border Com Jz)
Phone: (656) 265-23-58