Bryan Cardoso is seeking a career opportunity and provides a resume highlighting his qualifications and experience in restaurant management and customer service. He has over 10 years of experience in various front-of-house restaurant roles, including positions as a front-of-house manager, server, and owner/manager. Cardoso also has banking experience as a teller at Bank of America. He is ServSafe certified with strong computer, communication, and language skills.

1. Bryan J. Cardoso
1511 Park Summit Blvd. Apex, NC 27523 || (305)-527-1235 || bcardoso06@gmail.com
Core Qualifications
 ServSafe Certified
 Fluent in English and Spanish
 Willing to learn, with the ability to adapt quickly to a new task or job.
 Enjoys working hard and looking for any opportunity to advance in a career.
 Works well under pressure.
 Exceptional interpersonal skills.
 Works efficiently and cooperatively with others.
 Great computer skills; able to use Microsoft Office Tools to control Sales and Costs
 Lifetime Experience in customer service
 Successfully worked every position in a restaurant
Job Experience
Front of House Manager at Mellow Mushroom (Cary, NC) 09/2011-Current
 Ability to run a Service staff proficiently
 Hired and trained all front of house staff to effectively conduct their job duties and increase
restaurant sales through suggestive selling
 Appropriately scheduled FOH staff to keep Labor costs within the appropriate budget
 Handled all guest complaints in a timely manner and correctly to ensure guest satisfaction
 Correctly placed Food and Produce orders to stay within Food budget and keep a substantial
inventory on hand
 Effectively counted Inventory weekly to check against invoices to account for loss
 Ability to handle Safe Balancing and Cash on hand
Bank Teller at Bank of America (Raleigh, NC) 04/2014-09/2014
 Handled customer transactions in a correct and timely manner
 Balanced cash, check, and loan payments at the end of each shift
 Kept record of each transaction to insure no loss
 Properly suggested services to customers that may benefit them
 Learned many insights into the Finance and Banking industry
Server at T.G.I.Friday’s (Apex, NC) 01/2010-09/2011
 Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
 Was able to work every position in the front of house (successfully worked way up from host to
lead server).
 Learned the ability to communicate thoroughly over the phone and correctly meet customer
needs

2. Owner/Manager at Havana Grill (Cary, NC) 06/2007-02/2015
 Family owned small business
 Successfully created a new concept to create profit
 Learned the main concepts of running a restaurant
Education
High School Diploma 2009
Panther Creek High School Cary, NC
Associates in Science 2014
Wake Technical Community College Raleigh, NC
Hospitality Management In Progress
North Carolina Central University Durham, NC
Professional References
Garland Swann
Plant Manager Associate at Cargill
919-423-6352
Nicholas Hodges
Owner/Operator of Midtown Maintenance
919-696-8276
Robert Garcia
Florida Environmental Pest Management
305-467-0843