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CAROUSEL OF HAPPINESS: 
BRING OUT THE BEST IN YOUR BOARD 
Emily Davis, MNM, CGT 
Emily Davis Consulting 
November 17, 2014 
/emilydavisconsulting /AskEmilyD
A LITTLE ABOUT ME… 
/emilydavisconsulting /AskEmilyD
Question or 
Challenge 
30 seconds or less 
Name & 
Board Role 
/emilydavisconsulting /AskEmilyD 
Outcome 
A LITTLE ABOUT YOU…
AGREEMENTS 
• Step up step back 
• Tune out tech, tune in to 
engagement 
• Challenge each other, ideas 
to advance mission 
• Every experience & 
perspective has value 
• Emily will keep us moving 
• Other? 
• Parking lot 
/emilydavisconsulting /AskEmilyD
ESSENTIALS OF BOARD LEADERSHIP 
/emilydavisconsulting /AskEmilyD
10 BASIC BOARD RESPONSIBILITIES 
1. Determine mission & 
purpose 
2. Select the chief 
executive 
3. Support & evaluate 
the chief executive 
4. Ensure effective 
planning 
5. Monitor & strengthen 
programs & services 
/emilydavisconsulting /AskEmilyD 
6. Ensure adequate 
financial resources 
7. Protect assets & 
provide financial 
oversight 
8. Build a competent 
board 
9. Ensure legal & ethical 
integrity 
10. Enhance the 
organization’s public 
standing
ACTIVITY 
How does the board as a whole 
perform the 10 responsibilities listed? 
Rate the board as a whole on a scale 
from 1 – 4. 
4 = Outstanding 
3 = Good 
2 = Fair 
1 = Poor 
/emilydavisconsulting /AskEmilyD
BOARD ROLES & RESPONSIBILITIES 
Set 
organizational 
direction 
/emilydavisconsulting /AskEmilyD 
Provide 
oversight 
Ensure 
necessary 
resources
WHO CONDUCTS PLANNING? 
Self- 
Facilitated 
/emilydavisconsulting /AskEmilyD 
Objective perspective 
Time to commit and compile info 
Serve as “bad guy” 
Expert 
Keeps focus on priorities 
Costs $ 
Board/staff resistance 
Less money 
Understand org best 
Can get bogged down in 
details 
More subjective 
Time accountability 
Consultant
HIRING A CONSULTANT 
Identify budget: $5,000 - $7,5000 
Timeline: 5 – 6 months 
Outcomes 
Request for proposal: Competitive process 
References by similar orgs 
ED and Governance Committee leads 
/emilydavisconsulting /AskEmilyD
PLAN ELEMENTS 
Introduction 
• Process steps 
• Strategic plan 
purposes 
Situational 
Analysis 
• Lifecycle stage 
• Opportunities for 
consideration 
• SWOT 
• Visioning 
/emilydavisconsulting /AskEmilyD 
Strategies, 
Goals, 
Objectives 
• Resources 
Implementation 
• Accountability 
• Next steps 
• Sample docs
WHY 100% BOARD GIVING?? 
/emilydavisconsulting /AskEmilyD
THE GIVING PYRAMID 
/emilydavisconsulting /AskEmilyD
SPHERES OF INFLUENCE 
/emilydavisconsulting /AskEmilyD 
NEW DONORS 
direct mail, events 
ANNUAL DONORS 
Direct appeals, 
volunteer involvement 
MAJOR DONORS 
Personal relationships 
Committee and board 
involvement 
PLANNED GIFTS 
Personal relationships 
& involvement 
Could be anyone!
FUNDRAISING PROCESS 
Prospecting Identification Preparation 
Cultivating Build the 
Relationship 
/emilydavisconsulting /AskEmilyD 
Engage the 
Donor Ask for the Gift 
Stewarding Recognition Reporting Communicating Engagement
FUNDRAISING BY TIME 
/emilydavisconsulting /AskEmilyD 
Prospecting 
Stewardship 
& Cultivation 
Acknowledgment 
Solicitation
3 POSSIBLE OUTCOMES 
/emilydavisconsulting /AskEmilyD 
YES!! 
Yes, but 
not that 
much 
No
/emilydavisconsulting /AskEmilyD
FEARLESS FUNDRAISING: 
/emilydavisconsulting /AskEmilyD 
A BOARD MEMBER 
CHECKLIST! 
Fundraising 
opportunities and 
responsibilities for board 
members 
Be honest. Be realistic. 
Take a risk!
/emilydavisconsulting /AskEmilyD
THE DIFFERENT HATS WE WEAR… 
Legal Hat 
/emilydavisconsulting /AskEmilyD 
Volunteer 
Hat 
Ambassador 
Hat
ENSURE BOARD & ED ENGAGEMENT* 
ED is displacing board 
GOVERNANCE AS 
OBSERVATION 
/emilydavisconsulting /AskEmilyD 
ED is in constructive 
partnership with board 
GOVERNANCE AS 
LEADERSHIP 
ED is going thru the 
motions with the board 
GOVERNANCE AS 
ATTENDANCE 
ED is displaced by board 
GOVERNANCE AS 
MICROMANAGEMENT 
E 
D 
ENGAGEMEN 
T 
BOARD ENGAGEMENT 
* Source: Richard Chair et. al. “Governance as Leadership”
ACTIVITY TIME! 
Write “board” in the space provided if you 
think it is a board responsibility. 
Write “staff” if you think it is a 
responsibility carried out by the staff. 
Write “both” if you think it is a 
responsibility shared by staff and board. 
/emilydavisconsulting /AskEmilyD
Board 
Leads 
Shares values thru policies 
that put mission in action 
Hires, supports, assesses 
ED 
Opens funding resources in 
community 
Oversees financial due 
diligence 
Recruits & retains new 
board members 
ED Leads 
Develops/ Proposes policy 
/emilydavisconsulting /AskEmilyD 
questions 
Hires, supervises, 
motivates staff 
Develops & implements 
programs 
Shared 
Leadership 
Strategic plan 
Fundraising plan & 
strategies 
Evaluations 
Prep board meetings 
SHARED LEADERSHIP
HOW FUNCTIONAL ARE WE? 
Dysfunctional 
Dramatic 
Disengagement 
Conflict 
Functional 
Of no real 
consequence 
/emilydavisconsulting /AskEmilyD 
Responsible 
Compliant 
Exceptional 
Anticipates 
Plans 
Sees 
opportunities 
Unconscious Conscious Enlightened
/emilydavisconsulting /AskEmilyD
WHAT MAKES ‘EM TICK* 
OVER-COMMITTED 
• Always YES 
• Wants to help 
everyone & 
everything 
• Caution! 
BUSY, BUSY, BUSY 
ORGANIZER 
/emilydavisconsulting /AskEmilyD 
• Need lots to 
stay engaged 
• Don’t let them 
sit around 
LIKES RECOGNITION 
• Verbal & 
print 
• Use titles & 
acknowledg 
ment 
• Stays focused & on track 
• Great for events 
• May get discouraged by 
others’ lack of support 
• Lots of ideas for 
improvement 
• Pair with an Organizer 
to keep things moving 
CREATIVE 
*Abigail Harmon
ORIENTATION 
/emilydavisconsulting /AskEmilyD
/emilydavisconsulting /AskEmilyD
E-GOVERNANCE 
EMAIL VIRTUAL 
/emilydavisconsulting /AskEmilyD 
MEETINGS 
CLOUD 
SHARING POLICY
COMMITTEES 
/emilydavisconsulting /AskEmilyD
BOARD REPORTS 
/emilydavisconsulting /AskEmilyD
ADDITIONAL MEETINGS 
/emilydavisconsulting /AskEmilyD
SHARED RESPONSIBILITIES 
Roberta’s Rules 
Mission Moments 
Facilitation 
Time Keeper 
Minutes 
/emilydavisconsulting /AskEmilyD
CONFLICT MANAGEMENT 
/emilydavisconsulting /AskEmilyD
ASSESSMENT 
/emilydavisconsulting /AskEmilyD
/emilydavisconsulting /AskEmilyD
RESOURCES 
• BoardSource 
• IdeaEncore 
• The Policy Governance 
Model (Carver) 
• Council of Nonprofits 
• Roberta’s Rules of 
Order 
• A Fundraising Guide 
for Nonprofit Board 
Members 
/emilydavisconsulting /AskEmilyD 
• Nonprofit Board 
Answer Book 
• Creating Caring and 
Capable Boards 
• 10 Basic 
Responsibilities of 
Nonprofit Boards 
• The Board Building 
Cycle 
• The Nonprofit Policy 
Sampler
Emily Davis, MNM 
Emily Davis Consulting 
(720) 515-0581 
emily@emilydavisconsulting.com 
emilydavisconsulting.com 
emilydavisconsulting.com/blog 
/emilydavisconsulting /AskEmilyD

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Bring Out the Best in Your Board

  • 1. CAROUSEL OF HAPPINESS: BRING OUT THE BEST IN YOUR BOARD Emily Davis, MNM, CGT Emily Davis Consulting November 17, 2014 /emilydavisconsulting /AskEmilyD
  • 2. A LITTLE ABOUT ME… /emilydavisconsulting /AskEmilyD
  • 3. Question or Challenge 30 seconds or less Name & Board Role /emilydavisconsulting /AskEmilyD Outcome A LITTLE ABOUT YOU…
  • 4. AGREEMENTS • Step up step back • Tune out tech, tune in to engagement • Challenge each other, ideas to advance mission • Every experience & perspective has value • Emily will keep us moving • Other? • Parking lot /emilydavisconsulting /AskEmilyD
  • 5. ESSENTIALS OF BOARD LEADERSHIP /emilydavisconsulting /AskEmilyD
  • 6. 10 BASIC BOARD RESPONSIBILITIES 1. Determine mission & purpose 2. Select the chief executive 3. Support & evaluate the chief executive 4. Ensure effective planning 5. Monitor & strengthen programs & services /emilydavisconsulting /AskEmilyD 6. Ensure adequate financial resources 7. Protect assets & provide financial oversight 8. Build a competent board 9. Ensure legal & ethical integrity 10. Enhance the organization’s public standing
  • 7. ACTIVITY How does the board as a whole perform the 10 responsibilities listed? Rate the board as a whole on a scale from 1 – 4. 4 = Outstanding 3 = Good 2 = Fair 1 = Poor /emilydavisconsulting /AskEmilyD
  • 8. BOARD ROLES & RESPONSIBILITIES Set organizational direction /emilydavisconsulting /AskEmilyD Provide oversight Ensure necessary resources
  • 9. WHO CONDUCTS PLANNING? Self- Facilitated /emilydavisconsulting /AskEmilyD Objective perspective Time to commit and compile info Serve as “bad guy” Expert Keeps focus on priorities Costs $ Board/staff resistance Less money Understand org best Can get bogged down in details More subjective Time accountability Consultant
  • 10. HIRING A CONSULTANT Identify budget: $5,000 - $7,5000 Timeline: 5 – 6 months Outcomes Request for proposal: Competitive process References by similar orgs ED and Governance Committee leads /emilydavisconsulting /AskEmilyD
  • 11. PLAN ELEMENTS Introduction • Process steps • Strategic plan purposes Situational Analysis • Lifecycle stage • Opportunities for consideration • SWOT • Visioning /emilydavisconsulting /AskEmilyD Strategies, Goals, Objectives • Resources Implementation • Accountability • Next steps • Sample docs
  • 12. WHY 100% BOARD GIVING?? /emilydavisconsulting /AskEmilyD
  • 13. THE GIVING PYRAMID /emilydavisconsulting /AskEmilyD
  • 14. SPHERES OF INFLUENCE /emilydavisconsulting /AskEmilyD NEW DONORS direct mail, events ANNUAL DONORS Direct appeals, volunteer involvement MAJOR DONORS Personal relationships Committee and board involvement PLANNED GIFTS Personal relationships & involvement Could be anyone!
  • 15. FUNDRAISING PROCESS Prospecting Identification Preparation Cultivating Build the Relationship /emilydavisconsulting /AskEmilyD Engage the Donor Ask for the Gift Stewarding Recognition Reporting Communicating Engagement
  • 16. FUNDRAISING BY TIME /emilydavisconsulting /AskEmilyD Prospecting Stewardship & Cultivation Acknowledgment Solicitation
  • 17. 3 POSSIBLE OUTCOMES /emilydavisconsulting /AskEmilyD YES!! Yes, but not that much No
  • 19. FEARLESS FUNDRAISING: /emilydavisconsulting /AskEmilyD A BOARD MEMBER CHECKLIST! Fundraising opportunities and responsibilities for board members Be honest. Be realistic. Take a risk!
  • 21. THE DIFFERENT HATS WE WEAR… Legal Hat /emilydavisconsulting /AskEmilyD Volunteer Hat Ambassador Hat
  • 22. ENSURE BOARD & ED ENGAGEMENT* ED is displacing board GOVERNANCE AS OBSERVATION /emilydavisconsulting /AskEmilyD ED is in constructive partnership with board GOVERNANCE AS LEADERSHIP ED is going thru the motions with the board GOVERNANCE AS ATTENDANCE ED is displaced by board GOVERNANCE AS MICROMANAGEMENT E D ENGAGEMEN T BOARD ENGAGEMENT * Source: Richard Chair et. al. “Governance as Leadership”
  • 23. ACTIVITY TIME! Write “board” in the space provided if you think it is a board responsibility. Write “staff” if you think it is a responsibility carried out by the staff. Write “both” if you think it is a responsibility shared by staff and board. /emilydavisconsulting /AskEmilyD
  • 24. Board Leads Shares values thru policies that put mission in action Hires, supports, assesses ED Opens funding resources in community Oversees financial due diligence Recruits & retains new board members ED Leads Develops/ Proposes policy /emilydavisconsulting /AskEmilyD questions Hires, supervises, motivates staff Develops & implements programs Shared Leadership Strategic plan Fundraising plan & strategies Evaluations Prep board meetings SHARED LEADERSHIP
  • 25. HOW FUNCTIONAL ARE WE? Dysfunctional Dramatic Disengagement Conflict Functional Of no real consequence /emilydavisconsulting /AskEmilyD Responsible Compliant Exceptional Anticipates Plans Sees opportunities Unconscious Conscious Enlightened
  • 27. WHAT MAKES ‘EM TICK* OVER-COMMITTED • Always YES • Wants to help everyone & everything • Caution! BUSY, BUSY, BUSY ORGANIZER /emilydavisconsulting /AskEmilyD • Need lots to stay engaged • Don’t let them sit around LIKES RECOGNITION • Verbal & print • Use titles & acknowledg ment • Stays focused & on track • Great for events • May get discouraged by others’ lack of support • Lots of ideas for improvement • Pair with an Organizer to keep things moving CREATIVE *Abigail Harmon
  • 30. E-GOVERNANCE EMAIL VIRTUAL /emilydavisconsulting /AskEmilyD MEETINGS CLOUD SHARING POLICY
  • 34. SHARED RESPONSIBILITIES Roberta’s Rules Mission Moments Facilitation Time Keeper Minutes /emilydavisconsulting /AskEmilyD
  • 38. RESOURCES • BoardSource • IdeaEncore • The Policy Governance Model (Carver) • Council of Nonprofits • Roberta’s Rules of Order • A Fundraising Guide for Nonprofit Board Members /emilydavisconsulting /AskEmilyD • Nonprofit Board Answer Book • Creating Caring and Capable Boards • 10 Basic Responsibilities of Nonprofit Boards • The Board Building Cycle • The Nonprofit Policy Sampler
  • 39. Emily Davis, MNM Emily Davis Consulting (720) 515-0581 emily@emilydavisconsulting.com emilydavisconsulting.com emilydavisconsulting.com/blog /emilydavisconsulting /AskEmilyD