Dennis V. DeOcampo has over 25 years of experience as a systems engineer and network engineer with expertise in Microsoft, Novell, Cisco, Linux, and Android app development. He has extensive experience designing, implementing, and troubleshooting complex network infrastructures for hotels, medical offices, and construction companies. His technical skills include Windows, Linux, Cisco IOS, SQL, web development, and programming languages.
1. Dennis V. DeOcampo
6936 Belt Link Loop Phone:(727) 242 – 3027
Wesley Chapel,FL 33545 Email:dennis@pts-tech.com
SR. SYSTEMS ENGINEER / NETWORK ENGINEER
Over 25 Years of Experience with Microsoft, Novell and Cisco
Expert Systems Engineer with proven knowledge and experience to support complex computer and
network environments utilizing Microsoft, Linux, and Novell Server Environments. Over 25 Years of
experience providing installation, support, troubleshooting, training, and technical expertise on server and
network installations, setup and enterprise designs. Capable of developing, front-end database
applications using HTML, PERL, PHP and ASP with application development experience using Visual
Studio.NET and Dreamweaver. And experience with supporting back-end server applications such as
Microsoft Exchange, Microsoft IIS, Microsoft SQL, MySQL, Oracle, and Sybase SQL.
Senior Network Engineer with proven knowledge and experience to design, support and troubleshoot
simple and complex network environments consisting of various routers and network switches from
different manufacturers as well as providing secured Wi-Fi solutions to any environment. Past
employment as a Cisco Certified Instructor (CCIP) and obtaining MCSE certification helped solidify the
knowledge and skills required to effectively troubleshoot end-to-end network communications as well as
to design a stable and cost-effective LAN and WAN network infrastructure.
Latest Accomplishments:
• Taking a course on HIPAA certification
• Taking a self-study course on Android App Development
• Designed and implemented network infrastructure for newly constructed Staybridge Suites Hotel in St.
Petersburg Florida and the Shephard’s Beach Resort Renovation project in Clearwater Beach, Florida.
TECHNICAL EXPERTISE
Operating Systems: Novell Netware • Windows Operating System,Windows NT/2K/2K3/2K7/2K8/2K10 Server
Operating Systems • Cisco IOS • Ubuntu and Fedora Linux Desktop and Server
Hardware: Compaq/HP,Dell,and NCR Server Platforms • Cisco and 3-COM Routers and Managed/Unmanaged
Network Switches • Linksys,Netgear,Dell and 3-COM Routers and Wireless Equipment •MICROS POS equipment
Software: Microsoft SQL • mySQL • Oracle SQL • Sybase SQL • Exchange 2K/2K3/2K7/2K10/2K12 • Backup Exec
and Arcserve • DOS • Rumba • SecureCRT• MS Visio • AutoCAD • MS Power Point • Office 2000/2003/2007 •Corel
WordPerfect Suite • Cisco IOS • Dreamweaver • ActivePERL • PHP • Qbooks • Microsoft IIS (since
Version 3.0) • Adobe Photo Shop • OPERA • ALOHA • Eclipse Android Programming Application •Android Studio
Technical Expertise: TCP/IP • IPX/SPX • Various Routing Protocols • Router Configuration •VLAN configurations •
PPP • NAT •VPN • DNS • DHCP • WINS • Frame Relay Configurations • Network Design Configurations •Hardware
and Software Troubleshooting •Installations • SQL • Web Site Design • Static and Dynamic Web Site
Implementations • Android App Development
Programming Languages: Java • Perl • JavaScript • PHP • ASP • HTML • Transact-SQL • some
developmentexperience with Visual C# and Visual Basic using Visual.NETsuite
PROFESSIONAL EXPERIENCE
Proficient Technology Services, LLC • 01/03 to Present Wesley Chapel, FL
Self-Employed IT Consultant/Project Manger
Provide consultation, computer and network support, administration, and web design and hosting
services to various companies in St. Petersburg, Clearwater, and the North Tampa Area. Experience
includes:
• Defining, proposing, implementing and training on sound solutions to customers regarding IT strategies
for LAN/WAN infrastructures, E-commerce solutions, and business solutions in respect to customer’s
network environment.
• Installing, upgrading and maintaining networked workstations, Windows Servers, Cisco routers and
managed/unmanaged network switches, various Wireless Access Points and business applications.
• Design and Implementation of Network Infrastructures utilizing VLAN (802.1q), NAT, DHCP and ACL.
2. (continued)
• Providing phone and on-site support to clients and hotel guests
• Providing technical supportand utilizing customer help desk ticketing system to update progress ofproblem and
resolution provided
• Designing, developing and maintaining company websites and implementing strategies to promote
websites on major search engines through SEO, popularity, blogs, banner exchange, pay-per-clicks, and
e-mail promotions.
• Utilizing design and maintenance tools such as DreamWeaver, Visual Studio.NET,
Macromedia Flash, Adobe Photoshop.
• Helping businesses in integration and finding network and computer solutions according to their needs.
• Developing e-commerce and interactive components to websites using PERL, Javascripts, ASP, PHP,
MySQL and Microsoft SQL.
• Main customers includes: various hotels around the Tampa Bay area, Urologist office in St. Petersburg,
and various construction companies.
• Coordinating with various construction contractors to define schedules and coordinate requirements to
install network infrastructure to new construction sites.
Paradigm Technology Partners St. Petersburg, FL
NOC Engineer • 06/02 to 01/03 (Lay Off)
Provided Third- level support to customers. This entailed monitoring, troubleshooting and resolving
various computer and network issues. Also configured and installed various Servers, Routers, and
network switches.
Flextronics International (NASDAQ: FLEX) Palm Harbor, FL
Network Infrastructure Engineer, East Coast Operations • 03/01 to 03/02 (Lay Off)
Sought after by a previous employer to be the Lead Network Engineer for East Coast Region to
analyze evaluation data and design, develop and deliver network infrastructure solutions for
newly acquired manufacturing plants and offices.
Engineering Experience:
� Senior East Coast Network Engineer responsible for the design and implementation of
Flextronics’ East Coast manufacturing plants’ network infrastructure.
� Implemented Frame Relay connections, ISDN, PPP, NAT, VPN, VLAN, ACL, port security and
DDR (Dial on Demand Routing) configurations.
� Installed Cisco routers and switches; Windows NT 4.0/2K Servers; NT4.0/2K/XP workstation;
Back-end applications such as Microsoft Exchange Server and Microsoft SQL Server.
� Resolved LAN/WAN connectivity issues and resolved Windows NT/2K Server problems.
� Supported Microsoft Office Suite, VERITAS Backup Software, AutoCAD, Visio, Rumba, Norton
Antivirus CE, and various file-transfer applications.
Supervisory Experience:
� led vendor meetings and successfully negotiated reduction of project costs by 10 -15%.
� consulted with clients on business requirements.
� Conducted needs analysis on circuit requirements to support voice and data.
� initiated problem-solving meetings and initiated discussions on cost saving project options.
� provided high-level analysis reports to design strategies in improving network performance,
network security, and to obtain a cost-effective, redundant solution.
� Coordinated project schedule with various cable, electrical, and construction contractors.
Automation Research Systems Tampa, FL
Certified Cisco Instructor / Systems Engineer • 03/99 to 03/01
Obtained CCIP certification from Cisco Systems to teach ICRC, ICND, CCNA, BSCN, and
BCRAN courses. Configured Windows NT4.0, Novell 4.X/5.X servers and DOS, Windows
95/98/NT4.0 workstations. Provided on-site support to customers on hardware, software, and printing and
connectivity issues. Provided consultation services to customers regarding LAN designs, WAN solutions,
and hardware/software recommendations. Designed network LAN/WAN infrastructure for customers and
maintained technical documentations and network diagrams.
3. Open Systems Integration Tampa, FL
Senior Systems Engineer • 04/97 to 03/99
Managed customer installations on the ONBASE Imaging System and converted imaging system
databases to Microsoft, Sybase, and Oracle SQL. Managed MTI OCR for Forms software installations.
Configured and supported DOS, Windows95/98/NT 4.0 workstations, NT 4.0 / Novell
4.X/5.X / Exchange / IIS / SQL / WINS / DNS / DHCP servers, routers, switches and hubs.
Assessed and facilitated the ordering of Frame Relay and dedicated circuits for customer locations.
Facilitated designs of network systems. Provided basic programming to create customized application
components for the imaging system using Visual Basic and VB scripts. Provided 2nd level support for
customer network issues. Created and maintained technical documentations and network diagrams.
Computer Staffing Solution Tampa, FL
(Temp) Contract Network Administrator for Citicorp • 06/96 to 04/97
Supported Citicorp’s Ethernet and Token Ring network environment consisting of 25 NT 4.0 and
Novell 3.X/4.X servers, and a network consisting of 350 users. Installed DOS, Windows 95, NT
4.0 workstations, Microsoft Office products, Rumba, WordPerfect Suite, PC Anywhere, and other various
business and communication software.
Bloomberg New York, NY
Software Engineer • 01/96 to 05/96
Installed Windows NT3.51 and Citrix Servers. Supported a network that consisted of 20 Novell and
Microsoft Servers and a network community consisting of 300 users. Installed and supported various
computer hardware and software such as network hubs, switches, print servers, printers, scanners and
multimedia devices.
Information Builders, Inc. New York, NY
Technical Support Representative • 09/94 to 01/96
Helped customers in the installation and maintenance of FOCUS for DOS and FOCUS for
Windows database products. Helped customers with hardware issues relating to SCSI cards,
network interface cards, scanners, printers, memory issues, and hardware/software installations.
Supported customers on Windows 3.1/3.11/95, IBM OS/2 WARP, OS/2 2.0, Rumba, IBM 3270
terminal emulators, WordPerfect Suite, PC Anywhere and other various business-related
applications. Helped customers integrate and convert 3rd party databases such as Sybase SQL
and Microsoft Access to FOCUS.
ILX Systems New York, NY
Technical Support Representative • 11/92 to 09/94
Configured Novell 3.X servers, DOS, Windows 3.X and OS/2 workstations. Supported customers on
Microsoft Excel, Lotus, PC Anywhere, Microsoft Word, WordPerfect, Carbon Copy, ProComm,
Rumba and IBM 3270 terminal emulator software. Installed workstations, servers, routers, CSU / DSU,
hubs, and network bridges. Provided training to customers in the use of the ILX Market Data Software.
Pan American Diamond Corp. New York, NY
Computer Support • 10/89 to11/92
Performed computer support for in-house computers, peripherals, and various business-related
applications. Also installed, maintained and repaired Data General Virtual Terminal equipment.
4. EXTRA ACTIVITIES
• Participate with Habitat for Humanity
• Participate with Lend a Hand Organization to help in the community
• Donated and developed the Meadow Pointe Community Website (http://www.mpcommunity.com). Site
contains a custom designed message board to allow residents to interact with one another and to
promote discussions on various topics. An article was written up about the website in the St. Petersburg
Times
.
EDUCATION
• CCNA Cisco Certified Network Administrator • Cisco CCIP, Instructors Certification
• Hillsborough Community College (some credits) • MCSE • Queens College, 1-year general studies
• State University of New York, 2-year general studies • Self Study Courses in App Design • Self Study Courses
on HP and Lexmark printers for certifications
REFERENCE
References available upon requests