This document provides an overview of the modules in an integrated management system, including incident management, near miss management, competencies management, safety observations, planned task observations, integrated action management, and key performance indicators. The system allows users to capture relevant information, assign corrective actions, and report on incidents, near misses, competencies, observations, tasks, actions, and KPIs to facilitate monitoring and continuous improvement.

2. MODULES OVERVIEW
• Incident Management
• Nearmiss Management
• Competencies Management
• Safety Behavioural Observations
• Planned Task Observations
• Integrated Action Management
• Key Performance Indicators
• Reporting

3. INTEGRATED MANAGEMENT SYSTEM
Incident Nearmiss
Observations Competencies
Integrated Action
Management

4. Capture Incident Information
When?
Where?
Who?
What Happened?
Loss?
Injury?
People Involved?
Capture Corrective / Preventative Actions
How to resolve incident?
Who must resolve?
When must it be
completed?
What is the Priority?
Report Incident
Incident Type?
Loss Details?
Injuries
People Involved
Re-Occurring event?
INCIDENTS

5. Capture Nearmiss Information
When?
Where?
Who?
What Happened?
Potential Loss?
Capture Corrective / Preventative Actions
How to avoid
occurrence?
Who takes
ownership?
Report Nearmiss
Potential Severity?
Frequency of
Occurrence?
Problem Areas?
NEARMISS

6. COMPETENCIES
Track Competencies
Create your own
Competency Certificates
Assign Competencies per
employee / contractor
Track Competencies
Receive Expiry Warnings
and Notifications
Capture Corrective / Preventative Actions
Renew Expired
Competencies
Recommend Training
Ensure Competency
requirements
Report Competencies
Competencies per Area
Valid, Expiry Warning and
Expired Competencies
Training Requirements

7. Capture Behaviour Information
Good / Bad?
Observation?
Observed Person?
When?
Where?
Capture Corrective / Preventative Actions
How to Reduce Bad
Behaviour?
How to Enhance
Good Behaviour?
Report Behaviour
Good Behaviour
Trends
Bad Behaviour
Trends
BEHAVIOURAL OBSERVATIONS

8. TASK OBSERVATIONS
Capture Task Observation Information
Task Performed?
By Whom?
Where?
When?
Against what SOP?
Done correctly?
Capture Corrective / Preventative Actions
Create / Update SOP
Assist worker
Recommend Training
Report Task Observation
Compliance with
Operating Procedures
Updating / Maintaining
of SOP’s
Training Requirements

9. INTEGRATED ACTIONS (CAPA)
Capture Task / Action to be Performed
By Whom?
When?
What Priority?
Type of Task?
Monitor / Track Action
Status of Action
History
Conversations
Responsible Person
Responsible Area
Escalations / Notifications
Report Actions
Who did what?
Type of Tasks?
Tasks per Person?
Tasks per Department?
Completed, Overdue, On
Hold, In Progress, etc.

10. KEY PERFORMANCE INDICATORS
Setup KPI’s
Measured Items?
Thresholds
Targets
Monitor KPI’s
KPI Robot
Per Person or Per
Department / Area
Report Actions
Targets Reached?
Problem Areas?
Problem Personnel?
Good Achievers /
Bad Achievers