There are 5 phases to the business process reengineering (BPR) process. Phase 1 involves identifying a performance problem, competitive threat, or supply chain issue that triggers the need for BPR. In Phase 2, a project leader and core team are selected to do a preliminary assessment. Phase 3 involves redesigning the process and benchmarking performance. Phase 4 is the implementation phase involving organizational changes, training, and addressing political and human issues. Phase 5 is continuous monitoring and modification of the new process as needed.

1. Phases of BPR

2. Phases of BPR
Phase 1
 Trigger:
– Performance problem
– Competitive e-Business move
– Supply chain partner pressure
Deliberation / Discussion
Proposal
Management go-ahead

3. Phases of BPR
Phase 2
 Project leader
 Core team
 Preliminary assessment of IT-infrastructure around
processes
 BPR Plan & Budget

4. Phases of BPR
Phase 3
Process is redesigned
Performance comparison
– Benchmarking
Prepare for implementation

5. Phases of BPR
Phase 4
Implementation and organization transformation phase
Introducing and instituting new process
– Org. design changes
– Training
– Political & human problems

6. Phases of BPR
Phase 5
Continuous monitoring
Modified as needed.

7. BPR Symbols

8. Business Process Flowchart Symbols
An Activity
A Document
A Decision
Data (input as outputs)

9. Business Process Flowchart Symbols
A Predefined Process
The Start of a Process
The End of a Process
Representing a Relation
Start
End

10. Business Process Flowchart Symbols
Continuation of the process at the same page
at an equal symbol with the same number. Used
when a relation arrow crosses another relation arrow
Off-Page Connector - Process will continue on the
next page
Integration Relation - A relation to another module is
identified and described

11. Data Flowchart Symbols
An Activity
A Document
A Decision
Flat Data File (input as outputs)

12. Data Flowchart Symbols
Manual Data Item
A Database File
Representing a Relation
Continuation
Off-Page Connector