Bpr phases
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There are 5 phases to the business process reengineering (BPR) process. Phase 1 involves identifying a performance problem, competitive threat, or supply chain issue that triggers the need for BPR. In Phase 2, a project leader and core team are selected to do a preliminary assessment. Phase 3 involves redesigning the process and benchmarking performance. Phase 4 is the implementation phase involving organizational changes, training, and addressing political and human issues. Phase 5 is continuous monitoring and modification of the new process as needed.
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Master Global Project ManagementTorrens University Aus.docx
Master Global Project Management
Torrens University Australia
BUSINESS PROCESS
MANAGEMENT & SYSTEM
PROJ6009
Subject Structure
Module 1 – Foundation of Business Process Management (BPM)
Module 2 – Drivers of BPM Projects and Opportunities
Module 3 – Phase of Business Process Management
Module 4 – Business Process Analytics and Improvement
Module 5 – Lean and Six Sigma in BPM
Module 6 – Enterprise Systems and Applications in BPM
Roughly Two sessions (weeks) per Module
Business Process
A Business Process consists of a set of activities that are performed in coordination in an organisational and technical environment.
Business process is a collection of inter-related events, activities and decision points that involve a number of actors and objects, and that collectively lead to an outcome that is of value to at least one customer.
A business process model consists of a set of activity models and execution constraints between them. Typical examples:
Quote to Order
Order to Cash
Procure to Pay
Issue to
Solution
Application to Approval
Business Process Model
Observe to Analyse
Analyse to Interpret
Interpret to Decision-Making
Strategy to Operations
Performance to Evaluation
Pillars of BPM
People (Process Owner)
Process (Operations Flow)
Technology (Better process enabler)
BPM Life Cycle
The business process lifecycle consists of phases that are related to each other which are organised in a cyclical structure, showing their logical dependencies.
Many design and development activities are conducted during each of these phases, and incremental and evolutionary approaches involving con-current activities in multiple phases are not uncommon. (Segatto 2013)
Segatto, M., Pádua, S. I. D. d., & Martinelli, D. P. (2013). Business process management: a systemic approach? Business Process Management Journal, 19(4), 698-714.
6
Administration
& Stakeholders
BPM Life Cycle
Evaluation
Design & Analysis
Configuration
Enactment
Business Process Levels
Organisational vs Operational
What happened here, what happened out there?
So what in it for me (the business)?
Why we intent to do this?
Now we are doing it?
Hang on, how we gonna do it?
Any 7 Ss enable us to do it?
Now we are REALLY doing it…
Oh Sh*t, something went wrong…
What can we find from mistakes?
Let’s change people, methods, environment?
Are we ready to do it again?
Do it now, do it right, do it with methods...
Cool, we did it!
We did it well!
Can we do it again?
Business Process Levels
Key BPM Capabilities
Leverage for Efficiency
BPM enables by service oriented architecture (SOA)
BPM solutions maximise assets re-use
Respond Faster
BPM allow flexible processes design, quick responses to customer, partners and competitions
Manage Change
Streamline processed to keep employees productive and customers satisfied
Basic Components of BPM
Modeling and Simulation
Business Activity Monitoring (BAM)
Rules and Pre-built .
Similar to Bpr phases (20)
Project portfolio management comparison of microsoft epm and primavera p6 v...
Project portfolio management comparison of microsoft epm and primavera p6 v...
Project portfolio management comparison of microsoft epm and primavera p6 v...
Project portfolio management comparison of microsoft epm and primavera p6 v...
Introduction to BPM, Business Process Management, BPM
Introduction to BPM, Business Process Management, BPM
Master Global Project ManagementTorrens University Aus.docx
Master Global Project ManagementTorrens University Aus.docx
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Bpr phases
- 2. Phases of BPR Phase 1 Trigger: – Performance problem – Competitive e-Business move – Supply chain partner pressure Deliberation / Discussion Proposal Management go-ahead
- 3. Phases of BPR Phase 2 Project leader Core team Preliminary assessment of IT-infrastructure around processes BPR Plan & Budget
- 4. Phases of BPR Phase 3 Process is redesigned Performance comparison – Benchmarking Prepare for implementation
- 5. Phases of BPR Phase 4 Implementation and organization transformation phase Introducing and instituting new process – Org. design changes – Training – Political & human problems
- 6. Phases of BPR Phase 5 Continuous monitoring Modified as needed.
- 7. BPR Symbols
- 8. Business Process Flowchart Symbols An Activity A Document A Decision Data (input as outputs)
- 9. Business Process Flowchart Symbols A Predefined Process The Start of a Process The End of a Process Representing a Relation Start End
- 10. Business Process Flowchart Symbols Continuation of the process at the same page at an equal symbol with the same number. Used when a relation arrow crosses another relation arrow Off-Page Connector - Process will continue on the next page Integration Relation - A relation to another module is identified and described
- 11. Data Flowchart Symbols An Activity A Document A Decision Flat Data File (input as outputs)
- 12. Data Flowchart Symbols Manual Data Item A Database File Representing a Relation Continuation Off-Page Connector