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Business Process Design Sandy Kemsley Kemsley Design Ltd. www.column2.com
Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object]
A Brief Review
Process Discovery ,[object Object],[object Object],[object Object],[object Object],[object Object]
Process Modeling ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
BPM Standards
BPM notation standards ,[object Object],[object Object],[object Object]
BPM interchange standards ,[object Object],[object Object],[object Object],[object Object],[object Object]
XPDL (WfMC) ,[object Object],[object Object],[object Object],[object Object],[object Object]
BPDM (OMG) ,[object Object],[object Object],[object Object],[object Object]
BPEL (OASIS) ,[object Object],[object Object],[object Object],[object Object],[object Object]
Related standards ,[object Object],[object Object],[object Object]
BPM and Architecture
BPM and Enterprise Architecture ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
BPM and Enterprise Architecture ,[object Object],[object Object],[object Object]
Zachman Framework Rule Specifications Event Components Interface Components Network Components Program Components Data Components Components Rule Design Model Technology Event Diagram Presentation Architecture Network Technology Model Application Structure Chart Physical Data Model Technology Model Business Rule Model System Event Diagram Human Interface Architecture System Network Model System Process Model Logical Data Model System Model Business Strategy Model Business Event Model Business Workflow Model Business Network Model Business Process Model Business Entity Model Business Model List of Goals List of Cycles List of Organizations List of Locations List of Processes List of Things Scope Motivation (Why) Time (When) People (Who) Network (Where) Function (How) Data (What)
BPM and SOA Service A Service B Service C Service D Service E Legacy System Database ERP System Process Step 1 Process Step 2 Process Step 3 Process Step 4
BPM and SOA together ,[object Object],[object Object],[object Object],[object Object]
SOA in process design ,[object Object],[object Object],[object Object],[object Object]
BPM Design Patterns
Initiating processes ,[object Object],[object Object],[object Object],[object Object]
Human-facing steps ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
System steps ,[object Object],[object Object],[object Object],[object Object]
Role of content ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Volume of work ,[object Object],[object Object],[object Object]
Process complexity ,[object Object],[object Object],[object Object]
BPM Design Principles
Areas of process innovation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Source: Process Innovation, Thomas H. Davenport, 1992
Redesigning for Automation ,[object Object],[object Object],[object Object],[object Object]
Redesigning for Disintermediation ,[object Object],[object Object]
Redesigning for Location Independence ,[object Object],[object Object],[object Object],[object Object]
Steps in modeling/design ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Define process flow ,[object Object],[object Object],[object Object],[object Object]
Define step parameters ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Define conditional routing ,[object Object],[object Object]
Identify process launch triggers ,[object Object],[object Object],[object Object]
Designing work selection ,[object Object],[object Object],[object Object],[object Object],[object Object]
Designing the user interface ,[object Object],[object Object],[object Object]
Designing process management ,[object Object],[object Object],[object Object]
Integration with legacy systems ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Incremental implementation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
BPM and Business Intelligence
What is business intelligence? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
BI in BPM ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Operational BI ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Strategic BI ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
BPM and Business Rules
When to use business rules ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
BPM/BR use cases ,[object Object],[object Object]
Summary
Words of advice ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Think about the future ,[object Object],[object Object],[object Object],[object Object]
Questions? Sandy Kemsley Kemsley Design Ltd. www.column2.com

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Business Process Design

  • 1. Business Process Design Sandy Kemsley Kemsley Design Ltd. www.column2.com
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  • 16. Zachman Framework Rule Specifications Event Components Interface Components Network Components Program Components Data Components Components Rule Design Model Technology Event Diagram Presentation Architecture Network Technology Model Application Structure Chart Physical Data Model Technology Model Business Rule Model System Event Diagram Human Interface Architecture System Network Model System Process Model Logical Data Model System Model Business Strategy Model Business Event Model Business Workflow Model Business Network Model Business Process Model Business Entity Model Business Model List of Goals List of Cycles List of Organizations List of Locations List of Processes List of Things Scope Motivation (Why) Time (When) People (Who) Network (Where) Function (How) Data (What)
  • 17. BPM and SOA Service A Service B Service C Service D Service E Legacy System Database ERP System Process Step 1 Process Step 2 Process Step 3 Process Step 4
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  • 53. Questions? Sandy Kemsley Kemsley Design Ltd. www.column2.com