1. WILLIAM R. O’CONNOR
2883 Stags Leap Dr.
Orange City, FL 32763
386-748-1033
wroc1@yahoo.com
PROFILE/SUMMARY
Business Manager, who establishes, builds and maintains working relationships
with prospective and existing businesses/organizations with a focus on talent
acquisition and development.
PROFESSIONAL EXPERIENCE
BUSINESS SERVICES REPRESENTATIVE 2014 – Present
CAREERSOURCE FLAGLER VOLUSIA – ORANGE CITY, FL
 Interact with businesses to educate, promote and facilitate employers’
use of available resources leading to a $1.2 million investment in local
businesses.
 Track employer recruitment behaviors for trends in hiring as a result of
technology, expansion and seasonal staffing demands.
 Process and coordinate state and federal training grant requests for On-the-
Job, Employed Worker Training and Incumbent Worker Training programs-
securing and recording justifying documentation within proprietary tracking
programs.
 Partnered with economic development organizations, educational
institutions, business and industry associations, special authorities and local
and state governments in business attraction, retentions and expansion
initiatives.
 Develops and presents formal presentations to business leaders, chamber
of commerce members, executive boards and other employer based
organizations regarding CareerSource Flagler Volusia’s services, programs
and accomplishments.
 Create legally binding contracts for training experiences for business and
jobseeker trainees. Growing total investments by 57% in one year.
DIRECTOR OF CONTINUING EDUCATION 1996 - 2014
STETSON UNIVERSITY – DELAND, FL
 Directed, coordinated, scheduled, marketed and administered
educational classes for over 100 Elderhostel/Road Scholar programs
and conferences for health, pastoral, and teaching professionals.
 Prepared and analyzed all accounting functions, including payroll, budgets
and trend analysis.
 Increased departmental revenue from $350,000 annually to $3,200,000.
 Administered, scheduled and marketed campus facilities rentals for Summer
Camps including over 14,500 beds, athletic fields, gymnasiums, meal
functions, and classrooms.
 Recruited, supervised and evaluated professors, students, and staff of
exempt/non-exempt employees.
 Served as business and community liaison providing a highly skilled, literate
workforce.
KEY SKILLS
Business Management
Project Management
Contract Management
Customer Service
Budgeting
Conflict Resolution
Strategic Planning
Quality Assurance
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SOFTWARE SKILLS
MS Office
Salesforce
Content Central
Employ Florida Marketplace
▪ ▪ ▪
EDUCATION
MBA
Stetson University
Bachelor of Science
Accounting
University of Central Florida
▪ ▪ ▪
MILITARY
10 Years U.S. Navy
Honorable Discharge
▪ ▪ ▪
VOLUNTEER
DeLand Area Chamber of
Commerce
VFW Post 8093 DeBary
Southwest Volusia Chamber
of Commerce
John Knox Village Board of
Directors
DeLand Fall Festival of the
Arts
MILITARY
10 Years U.S. Navy