1. CHAD K SIDDONS
Mobile: (+61) 0478 200 319
Email: chadsiddons@gmail.com
Address: 8 Ryland St Ashburton, VIC Australia 3147
Professional Summary
Initially entering into data storage as an administrator, installation engineer and analyst, I’ve since moved into a more
consultant/advisor role in both pre and post sales for partners of large storage vendors. While most of my experience lies
in traditional Infrastructure and storage systems, more recently I’ve been consulting with key company stake holders for all
sizes of organizations and industries in leveraging more cutting edge and cost effective private/hybrid/public cloud
solutions. My broad range of technical competencies and business acumens along with the ability to simplify technical
details into easily understood terminologies allows me to bridge the gap between upper management and technology
specialists.
My most recent employment opportunity has led me from the United States to the Asia-Pacific region, residing in Australia
under a working visa status. I’m currently seeking to return to the United States for a role in technical pre-sales,
Infrastructure consulting or IT department management with an open mind to US state or city locations.
Employment Overview
 Feb 2013-Present Infrastructure & Cloud Professional Services (ICPS) Consultant
Diversus Group - Melbourne, Victoria Australia
 Apr 2011-Dec 2012 Senior Data Center Engineer
Presidio Networked Solutions - Conshohocken, Pennsylvania USA
 Mar 2004-Apr 2011 Systems Analyst Senior Advisor
Dell Computers Corporation – Washington, DC & Paoli, Pennsylvania USA
 Nov 2003-Mar 2004 Senior Network Operations Engineer
E-Management Inc. – Silver Spring, Maryland USA
 Jan 2000-Nov 2003 Senior Infrastructure Engineer
ComScore Networks – Reston, Virginia USA
 Jun 1997-Jan 2000 Support Technician
MenuSoft Systems – Springfield, Virginia USA
Professional Competencies
 Pre & Post Sales Storage and Virtualization SME:
o Storage consulting, design and implementation
o Virtualization consulting, design and implementation
o Disaster recovery consulting, design and implementation
 Infrastructure:
o Storage – NetApp FASV-SeriesE-Series, EMC ClariionVNX, RecoverPoint, Dell EqualLogic
o Compute – Cisco UCS, Dell PowerEdge
o Network – Cisco MDS & Nexus, Brocade FC switches
o Operating Systems – VMware, Windows, LINUX Red Hat
o Integrated Infrastructure - VCE VBlock, NetApp FlexPod
 Public Cloud:
o Microsoft Azure
Qualifications & Certifications
 EMCIE - VNX IE Specialist; Information Storage and Management; Clariion Foundations
 NetApp – ASAP; NCDA
 Cisco – Data Center Architecture Systems Engineer (ASE): Data Center Unified Computing Sales Specialist
(PSDCUCAM), Designing Cisco Data Center Unified Fabric (DCUFD, Designing Cisco Data Center Unified
Computing (DCUCD)
 VMWare - VCP 2.5 & 4.0
 Brocade Certified Fabric Professional
 CompTIA Network +
 US Top Secret Clearance

2. Education
 Aug 1995 - May 1996 Texas Christian University Exercise Physiology - Master’s Studies
 Aug 1990 - May 1994 University of Southern California BS in Exercise Science
Recent Training
 August 2014 – NetApp SnapProtect
 May 2013 – UCS Director (Cloupia)
 March 2013 – NetApp Cluster ONTAP
Employment Details
Diversus Group Feb 2013-Present ICPS Consultant
Diversus Group (DG) is a boutique consultancy group that provides specialist advice and associated professional services
to its clients either in a direct capacity or through a partnership with a vendor like NetApp or Telstra. At DG, I worked in a
pre and post sales consultancy and delivery role for NetApp & cloud storage, Cisco UCS/Nexus/MDS and VMware
virtualization projects.
 Scope, architect and design storage, compute, network and virtualization (complete infrastructure stack) solutions.
 Write documentation for detailed designs, test plans and build guides.
 Configure management tools including:
o NetApp OnCommand Suite
o Cisco UCS Manager
o UCS Director & DCNM
o Various VMware products
 Consult, design, plan and implement public cloud (Microsoft Azure & Amazon AWS), hybrid cloud and private
cloud solutions.
Formal training and knowledge gained:
o NetApp Clustered Data ONTAP
o CommVault SnapProtect
o Cisco UCS Director
Achievements
 As a member of one of NetApp’s top Alliance Partners in their professional services business discipline, I worked
as a NetApp badged consultant for the Asia-Pacific region and became one of the first engineers within the region
to complete the 8.2 Partner Professional Services Curriculum.
Presidio Networked Solutions Apr 2011-Dec 2012 Senior Data Center Engineer
Presidio Networked Solutions’ Data Center practice was designed to meet the goals of customers with fully-integrated
technologies in the complete Infrastructure stack. In this role, I consulted and delivered storage, virtualization and
backup/recovery systems (BRS) to SMB and LE commercial customers in a pre and post sales capacity.
 Designed and installed storage and virtualization environments including written documentation and visual
designs.
 Vendors included EMC (ClariionVNX), NetApp (FAS & V-Series), VMware, Cisco, Brocade and Syncsort NSB.
 Configured management tools including:
o EMC Unisphere
o NetApp – FilerView & Data ONTAP
o Vmware ESX, VI Client, vCenter Server, SRM & View.
 VMware deployments: physical to virtual conversions, SRM, VDI & typical vCenter setups with DRS clusters.
 Configured switches, UCS system and storage ports for Etherchannel or LACP trunks, FC zoning, iSCSI, NFS
and CIFS VLANs.
 EMC deployments: Flare code upgrades, traditional RAID groups and storage pool tiering, site to site replication.
Formal training and knowledge gained:
o VCE VBlock
o Cisco UCS & Nexus 1000v
o EMC VNX
o Syncsort NSB
o NetApp FAS & V-series.

3. Dell Computers Corporation Mar 2004-Apr 2011 Systems Analyst Senior Advisor
Dell is an enterprise sized company that works to supply customers with various technologies and solutions. For Dell, I
installed and troubleshot customized Storage Area Networks (SAN) and Direct Attached Storage (DAS) in domestic and
international locations including top secret and secure government locations/sites.
 Racked and cabled servers, switches, tape libraries and storage arrays.
 Installed OS, drivers and management software.
 Built EMC Clariion, Dell EqualLogic, PowerVault MD SAN and DAS storage.
 Consulted, oriented and trained customers in management GUI and hardware and software best practices.
 Led workshop sessions with CIO/CTOs and technical engineers to explain designs from high levels to detailed
mappings.
 Worked autonomously from my home office on a 24 x 7 x 365 basis and traveled as required to customer sites.
 Team member of the EFD Winning Culture Leadership team, Enterprise Field Delivery/Enterprise Delivery
Management (EFD/EDM) Liaison team and virtualization and non-EMC storage leadership practice team.
 Mentored new team members during onboarding and probationary period.
Formal training and knowledge gained:
o SAN technologies
o Host clustering
o EMC’s Navisphere, SnapView, MirrorView, SAN Copy
o Cisco, Brocade and McData fibre switches
o Dell PowerEdge servers, PowerVault storage, EqualLogic storage and TBUs.
Acknowledgements
 Dell EFD “Engineer of the Quarter” and “Engineer of the Year”
 Gold Awards for FY2006
 Five commendations for “Exceptional Customer Service”
E-Management Inc. Nov 2003-Mar 2004 Senior Network Operations Engineer
E-Management is a diminutive federal contracting company that supplies engineers for technical roles in various federal
government agencies. In this role, I contracted with the Department of Energy’s (DOE) Environmental Management (EM)
program in charge of their downtown Forrestal office building LAN servers and client PC’s.
 Administered Active Directory on the Windows 2000 domain and Novell network.
 Managed video conference scheduling, bridge programming and individual on site teleconferencing consoles
across the nation.
 Assisted in the ground up design and build out of remote office in Lexington, Kentucky including the installation of
network cabling, electrical wiring, physical security system, Inter-Tel phone system installation, T1 installation,
servers/switches/routers/desktops/laptops and furniture relocation and setup.
Formal training and knowledge gained:
o SMS 2.0
o Novell networking
o Windows roaming profiles
o IPSEC
comScore Networks Jan 2000-Nov 2003 Senior Infrastructure Engineer
comScore Networks is a medium sized media research company that records Internet users actions and analyzes that
information for their clients. Initially I started as the Support Manager and was responsible for building comScore’s email
and phone support system from the ground up to support 3 million end users and panelists. I transitioned into a system
and network administration role with the primary responsibility of performing company backups of 300+ terabytes of data
along with the design and implementation of the company’s disaster recovery plan.
 Managed multi-platform systems of networked UNIX, Red Hat, NT 4.0, Win 2K servers.
 Supervised and managed staff in backup processes and policies using Backup Exec/Net Backup/Backup Express
with ADIC, StorageTek and Exabyte tape libraries.
 Planned, installed and managed 3 data centers and 5 offices across the U.S. and Canada.

4.  Managed, installed and supported Dell PowerEdge servers, EMC Symmetrix storage (SAN) environment and Dell
DAS Arrays in hosting facilities across the U.S.
 Maintained company's hardware inventory, security lock downs, software audits, phone setup, imaging, ghosting
and builds of servers/laptops/desktops.
 Administered, supported, maintained and managed LAN/WAN of 200 internal users on an NT 4.0 and Win 2K
network, VPN, Active Director and Exchange Server account.
 Designed and maintained company's Intranet and testing labs.
Formal training and knowledge gained:
o Veritas' Backup Exec, Net Backup, Net Backup Professional, Syncsort's Backup Express
o Web page languages: HTML, DHTML, Java, ASP and FrontPage
MenuSoft Systems Jun 1997-Jan 2000 Support Technician
MenuSoft is a small specialty company that produces point of sale (POS) software for retail shops and restaurants. I
started my technical career as a tier 2 support technician for their Digital Dining POS software.
 Supported dealer installation and support engineers with troubleshooting of system errors and software bugs.
 Managed restaurant credit card batching systems through remote modem connections.
 Worked on Windows and DOS Gold products in CLI and GUI operations.
 Performed QA on new software codes and versions to ensure proper fixes and features were operational.
Formal training and knowledge gained:
o Basic networking and troubleshooting techniques
o Windows 98 and 2000
o DOS CLI
References
Available on request