This webinar discusses how organizations can get started with big data. It features a panel of experts who answer questions on topics like how big data can help with managing large amounts of IT service data, trends in big data training and certification uptake, and how big data skills can improve ITIL maturity. The webinar promotes the Big Data Framework, which provides standardization for big data best practices. It consists of six building blocks and guides organizations on developing big data strategies, architectures, processes and more. Free resources on the framework are available online.