This document discusses IT governance and provides an overview of key concepts. It defines IT governance as consisting of leadership, structures, and processes to ensure IT supports business strategies and objectives. The document outlines five areas of focus for IT governance: strategic alignment, value delivery, resource management, risk management, and performance measurement. It also discusses why IT governance is important, who benefits, common frameworks that can be used, as well as advantages and disadvantages.
IT Governance or Corporate governance of information technology is a subset discipline of corporate
governance, focused on information and technology (IT) and its performance and risk management.
The interest in IT Governance is due to the ongoing need within organizations to focus value creation efforts
on an organization's strategic objectives and to better manage the performance of those responsible for creating this value in the best interest of all stakeholders.
This presentation is intended to assist CIO's with setting up a formal IT Governance model for their college or university. There are two companion files also in Slideshare linked at the end of an IT Governance Committee Charter and an IT Project Governance Guideline.
Understanding COBIT 5.0 (IT Governance) by Mr. Avinash Totade
President of Information Systems Audit and Control Association (ISACA) UAE Chapter
OpenThinking Day 2012
A world without standards is road to chaos and IT processes are no exception. This presentation talks nicely in more friendly manner about IT Standards of ISO 27001, ISO 20000, CobiT, ISO 38500
IT Governance or Corporate governance of information technology is a subset discipline of corporate
governance, focused on information and technology (IT) and its performance and risk management.
The interest in IT Governance is due to the ongoing need within organizations to focus value creation efforts
on an organization's strategic objectives and to better manage the performance of those responsible for creating this value in the best interest of all stakeholders.
This presentation is intended to assist CIO's with setting up a formal IT Governance model for their college or university. There are two companion files also in Slideshare linked at the end of an IT Governance Committee Charter and an IT Project Governance Guideline.
Understanding COBIT 5.0 (IT Governance) by Mr. Avinash Totade
President of Information Systems Audit and Control Association (ISACA) UAE Chapter
OpenThinking Day 2012
A world without standards is road to chaos and IT processes are no exception. This presentation talks nicely in more friendly manner about IT Standards of ISO 27001, ISO 20000, CobiT, ISO 38500
A basic workbook based on ISO/IEC 38500 which organisations can use to re-view their own status.
Delegate materials used in our work with charity boards in NZ
IT Governance – The missing compass in a technology changing worldPECB
The webinar covers:
• Overview of IT Governance
• Benefits of IT Governance
• IT Governance implementation : Approach and Methodology
• Key critical success factors
Presenter:
This webinar was presented by Mr. Oladapo Ogundeji, from Digital Jewels and PECB partner.
Link of the recorded session published on YouTube: https://youtu.be/Ux_Yk4JLy0M
I HOPE IT IS HELPFUL FOR YOU> BUT PLS IWANT CREDITS> OR ADD ME AND MESSAGE ME THANKS
THERE IS A NOTE FOR PRESENTERS VIEW
HAVE A GOOD DAY
KEEP CALM AND DRINK ON
NAME: Ellen Magalona
GNDR: FML
BRTHDY: FEB. 1998
@ellenmaaee
IT Control Objectives Framework, A Relationship Between COSO Cobit and ITILAlfid Ardyanto
BoD and BoC may familiar with COSO framework that used as methodology for evaluating an organization's control. There is always a question for them how to control their Information & Technology Division? This slide may help them to understand the relationship between SOX, COSO, Cobit and ITIL which every framework can be mapped into main objectives.
One of the most challenging assignments within an organization is establishing of a maturity
model structure in order to optimize enterprise effectiveness. The contents of this paper
concern such an assignment. The objective of this mission entailed the establishment of an
application governance model and the corresponding documentation therein.
IT Governance and Compliance: Its Importance and the Best Practices to Follow...GrapesTech Solutions
With new technology coming in every day, the need for IT governance and compliance is essential. IT governance and compliance are not only necessary for consumers but also for businesses. A strong IT governance plan can help add immense value to your business.
Many businesses are not aware of the importance of IT governance and Its Compliance. Hence it is important first to understand IT Governance and the Compliance Standards.
Explore the Significance of IT Governance and Compliance in 2024. Explore best practices for effective management, ensuring security, and meeting regulatory standards in the dynamic IT landscape.
A basic workbook based on ISO/IEC 38500 which organisations can use to re-view their own status.
Delegate materials used in our work with charity boards in NZ
IT Governance – The missing compass in a technology changing worldPECB
The webinar covers:
• Overview of IT Governance
• Benefits of IT Governance
• IT Governance implementation : Approach and Methodology
• Key critical success factors
Presenter:
This webinar was presented by Mr. Oladapo Ogundeji, from Digital Jewels and PECB partner.
Link of the recorded session published on YouTube: https://youtu.be/Ux_Yk4JLy0M
I HOPE IT IS HELPFUL FOR YOU> BUT PLS IWANT CREDITS> OR ADD ME AND MESSAGE ME THANKS
THERE IS A NOTE FOR PRESENTERS VIEW
HAVE A GOOD DAY
KEEP CALM AND DRINK ON
NAME: Ellen Magalona
GNDR: FML
BRTHDY: FEB. 1998
@ellenmaaee
IT Control Objectives Framework, A Relationship Between COSO Cobit and ITILAlfid Ardyanto
BoD and BoC may familiar with COSO framework that used as methodology for evaluating an organization's control. There is always a question for them how to control their Information & Technology Division? This slide may help them to understand the relationship between SOX, COSO, Cobit and ITIL which every framework can be mapped into main objectives.
One of the most challenging assignments within an organization is establishing of a maturity
model structure in order to optimize enterprise effectiveness. The contents of this paper
concern such an assignment. The objective of this mission entailed the establishment of an
application governance model and the corresponding documentation therein.
IT Governance and Compliance: Its Importance and the Best Practices to Follow...GrapesTech Solutions
With new technology coming in every day, the need for IT governance and compliance is essential. IT governance and compliance are not only necessary for consumers but also for businesses. A strong IT governance plan can help add immense value to your business.
Many businesses are not aware of the importance of IT governance and Its Compliance. Hence it is important first to understand IT Governance and the Compliance Standards.
Explore the Significance of IT Governance and Compliance in 2024. Explore best practices for effective management, ensuring security, and meeting regulatory standards in the dynamic IT landscape.
Proposal of a Framework of Lean Governance and Management of Enterprise ITMehran Misaghi
Technology and Information are vital to the success of companies.
To leverage the successes in IT projects, companies have at their
disposal, references globally accepted as good practices (COBIT,
ITIL, PMBOK, ISO, TOGAF, etc.). In spite of this, it is still great
the magnitude of spending on IT projects poorly designed or
improperly implemented. This paper presents a brief description
of standards and good practices related to governance and
management of enterprise IT, defines the Lean Thinking, Lean IT, the Processes Management, the Portfolio, Program and Project
Management, and the Work System Theory, and highlights the
purpose of them, showing their characteristics and suggests a
Framework of Lean Governance and Management of Enterprise
IT, by demonstrating how the standards and good practices
presented can work together, because it advocates that the Lean
Thinking, the Process, Portfolio, Program, and Project
Management, and the Work System Theory complement the
standards and good practices of Governance and Management of
Enterprise IT with an approach not referenced in these standards
and good practic
In this presentation, we will discuss in depth about the importance of technology in business, what IT governance is and its impact.
To know more about Welingkar School’s Distance Learning Program and courses offered, visit:
http://www.welingkaronline.org/distance-learning/online-mba.html
IT Governance & Leadership 17 - 20 November 2014 Dubai, UAE360 BSI
Information and related technology have become increasingly crucial in the sustainability, growth and management of value and risk in most enterprises. As a result, IT has moved from a support role to a central position within enterprises.
The enhanced role of IT for enterprise value creation and risk management has been accompanied by an increased emphasis on the Governance and Management of Enterprise IT (GEIT).
Enterprise stakeholders and the governing board wish to ensure that IT fulfills the goals of the enterprise. GEIT is an integral part of overall corporate governance.
GEIT addresses the definition and implementation of processes, structures and relational mechanisms within the enterprise that enable business and IT staff to
execute their responsibilities in support of creating or sustaining business value.
In this course you will learn and understand how to assess and evaluate an organization’s GEIT and make sure that IT is properly aligned with the business objectives.
COBIT 5 can help enterprises create optimal value from IT by maintaining a balance between realizing benefits, optimizing risk management and leveraging resources. The COBIT 5.0 addresses both business and IT functional areas and provides a governance, management and operational framework for enterprises of all sizes, whether commercial, not-for-profit or public sector.
Contact Kris at kris@360bsi.com to register.
Presenting VALIT Frameworks and Comparing between Them and Other Enterprise A...Eswar Publications
It is necessary for each organization to move towards process-focused that it is supported and presided by information technology (IT). IT is considered as a part of processes field. In the information technology era, especially with the advent of network-based economy, organizations plans must be performed based on an architectural design deserving Information Society. Enterprise Architecture provides a framework to design organization based on Information Technology. Val IT framework is not related to enterprise architecture frameworks, but rather to IT governance. IT governance is indeed a paradigm in which it is attempted to make all activities and enterprise mechanisms for the planning, organizing, implementation and control of IT aligned and
consistent. This study first discusses the introduction of this framework; then, a comparison between this framework and COBIT as well as between enterprise architecture and Val IT will be done.
CISSPills are short-lasting presentations covering topics to study in order to prepare CISSP exam. CISSPills is a digest of my notes and doesn't want to replace a studybook, it wants to be only just another companion for self-paced students.
Every issue covers different topics of CISSP's CCBK and the goal is addressing all the 10 domains which compose CISSP.
IN THIS ISSUE:
Domain 3: Information Security Governance and Risk Management
- Security and Audit Frameworks and Methodologies
- COSO
- CobiT
- Frameworks Relationship
- ITIL
- ISO/IEC 27000 Series
ITS 833 – INFORMATION GOVERNANCEChapter 10 - Information Go.docxvrickens
ITS 833 – INFORMATION GOVERNANCE
Chapter 10 - Information Governance and Information Technology Functions
Dr. Omar Mohamed
[email protected] Omar Mohamed 2019
1
1
CHAPTER GOALS AND OBJECTIVES
Identify current trends that are considered weaknesses in IT processes
Describe IG best practices in the area of IT governance
Identify the foundational programs or areas that support the IG efforts in IT
What is meant by data governance? How does it differ from IT?
What would be the steps in implementing an effective data governance program?
Who created the data governance framework? Why?
What is information management? What are its subcomponents?
What is master data management (MDM)?
What is information lifecycle management?
What is data modeling?
What are the different approaches to data modeling?
What is the goal of IT governance?
Be able to identify or give examples of several IT governance frameworks and tell the distinguishing features of each
What is the ISACA organization and what is it responsible for?
Who was responsible for creating ValIT?
[email protected] Omar Mohamed 2019
2
2
Issues related to IT and IG
IT has not been held accountable for the output in its custody
[email protected] Omar Mohamed 2019
3
Ig best practices that assist it in delivering business value
Focus on the business impact instead of the technology itself
Customize IG approach for the specific business, applying industry specific best practices where applicable
Tie IG to business objectives
Standardize the use of business terms
3
Programs that support IG effort in IT
Data Governance – Processes and controls that ensure information at the data level is true, accurate, and unique.
Data Cleansing
De-duplication
Information quality
Master Data Management (MDM)
Accepted IT Standards and Best Practices
[email protected] Omar Mohamed 2019
4
4
Steps to effective data governance
[email protected] Omar Mohamed 2019
5
5
Recruit Strong Executive Sponsor – Not easy to do. Executive management does not want to deal with minutia
Assess Current State – Where does data reside? What problems are related to existing data
Compute Data Value-compute how much value good data can add to business unit
Set ideal state vision and strategy-Create realistic vision, articulate business benefits, articulate measurable impact
Assess Risks-Likelihood of potential data breaches? Cost of potential data breaches
Steps to effective data governance…continued
[email protected] Omar Mohamed 2019
6
6
Implement “going forward” strategy – provide a clean starting point
Manage the Change – Train and Educate as to why and benefits
Assign accountability for Data Quality to Business Unit, not to IT – Push ownership and responsibility to business unit that created the data
Monitor Data Governance Program – Look for oversight, shortfalls and fine-tune
DATA GOVERNANCE INSTITUTE (DGI) FRAMEWORK
[email protected] Omar Mohamed 2019
7
7
INFORMATION MANAGEME ...
ITS 833 – INFORMATION GOVERNANCEChapter 10 - Information Go.docxdonnajames55
ITS 833 – INFORMATION GOVERNANCE
Chapter 10 - Information Governance and Information Technology Functions
Dr. Omar Mohamed
[email protected] Omar Mohamed 2019
1
1
CHAPTER GOALS AND OBJECTIVES
Identify current trends that are considered weaknesses in IT processes
Describe IG best practices in the area of IT governance
Identify the foundational programs or areas that support the IG efforts in IT
What is meant by data governance? How does it differ from IT?
What would be the steps in implementing an effective data governance program?
Who created the data governance framework? Why?
What is information management? What are its subcomponents?
What is master data management (MDM)?
What is information lifecycle management?
What is data modeling?
What are the different approaches to data modeling?
What is the goal of IT governance?
Be able to identify or give examples of several IT governance frameworks and tell the distinguishing features of each
What is the ISACA organization and what is it responsible for?
Who was responsible for creating ValIT?
[email protected] Omar Mohamed 2019
2
2
Issues related to IT and IG
IT has not been held accountable for the output in its custody
[email protected] Omar Mohamed 2019
3
Ig best practices that assist it in delivering business value
Focus on the business impact instead of the technology itself
Customize IG approach for the specific business, applying industry specific best practices where applicable
Tie IG to business objectives
Standardize the use of business terms
3
Programs that support IG effort in IT
Data Governance – Processes and controls that ensure information at the data level is true, accurate, and unique.
Data Cleansing
De-duplication
Information quality
Master Data Management (MDM)
Accepted IT Standards and Best Practices
[email protected] Omar Mohamed 2019
4
4
Steps to effective data governance
[email protected] Omar Mohamed 2019
5
5
Recruit Strong Executive Sponsor – Not easy to do. Executive management does not want to deal with minutia
Assess Current State – Where does data reside? What problems are related to existing data
Compute Data Value-compute how much value good data can add to business unit
Set ideal state vision and strategy-Create realistic vision, articulate business benefits, articulate measurable impact
Assess Risks-Likelihood of potential data breaches? Cost of potential data breaches
Steps to effective data governance…continued
[email protected] Omar Mohamed 2019
6
6
Implement “going forward” strategy – provide a clean starting point
Manage the Change – Train and Educate as to why and benefits
Assign accountability for Data Quality to Business Unit, not to IT – Push ownership and responsibility to business unit that created the data
Monitor Data Governance Program – Look for oversight, shortfalls and fine-tune
DATA GOVERNANCE INSTITUTE (DGI) FRAMEWORK
[email protected] Omar Mohamed 2019
7
7
INFORMATION MANAGEME.
The implementation of IT governance is important to lead and evolve the information system in agreement with stakeholders. This requirement is seriously amplified at the time of digital area considering all the new technologies that has been lunched recently (Big DATA, Artificial Intelligence, Machine Learning, Deep learning...). Thus, without a good rudder, every company risks getting lost in a sea endless and unreachable goals.
This paper aims to provide decision-making system that allow professionals to choose IT governance framework suitable to desired criteria and their importance based on a multi-criteria analysis method (WSM), we did implement a case study based on our analysis in a Moroccan company. Moreover, we present better understanding of IT Governance aspects such as standards and best practices.
Our article goes into a global objective that aims to build an integrated generated meta-model for better approach of IT Governance.
Digital marketing is the art and science of promoting products or services using digital channels to reach and engage with potential customers. It encompasses a wide range of online tactics and strategies aimed at increasing brand visibility, driving website traffic, generating leads, and ultimately, converting those leads into customers.
https://nidmindia.com/
SEO as the Backbone of Digital MarketingFelipe Bazon
In this talk Felipe Bazon will share how him and his team at Hedgehog Digital share our journey of making C-Levels alike, specially CMOS realize that SEO is the backbone of digital marketing by showing how SEO can contribute to brand awareness, reputation and authority and above all how to use SEO to create more robust global marketing strategies.
Financial curveballs sent many American families reeling in 2023. Household budgets were squeezed by rising interest rates, surging prices on everyday goods, and a stagnating housing market. Consumers were feeling strapped. That sentiment, however, appears to be waning. The question is, to what extent?
To take the pulse of consumers’ feelings about their financial well-being ahead of a highly anticipated election, ThinkNow conducted a nationally representative quantitative survey. The survey highlights consumers’ hopes and anxieties as we move into 2024. Let's unpack the key findings to gain insights about where we stand.
Top 3 Ways to Align Sales and Marketing Teams for Rapid GrowthDemandbase
In this session, Demandbase’s Stephanie Quinn, Sr. Director of Integrated and Digital Marketing, Devin Rosenberg, Director of Sales, and Kevin Rooney, Senior Director of Sales Development will share how sales and marketing shapes their day-to-day and what key areas are needed for true alignment.
The Secret to Engaging Modern Consumers: Journey Mapping and Personalization
In today's digital landscape, understanding the customer's journey and delivering personalized experiences are paramount. This masterclass delves into the art of consumer journey mapping, a powerful technique that visualizes the entire customer experience across touchpoints. Attendees will learn how to create detailed journey maps, identify pain points, and uncover opportunities for optimization. The presentation also explores personalization strategies that leverage data and technology to tailor content, products, and experiences to individual customers. From real-time personalization to predictive analytics, attendees will gain insights into cutting-edge approaches that drive engagement and loyalty.
Key Takeaways:
Current consumer landscape; Steps to mapping an effective consumer journey; Understanding the value of personalization; Integrating mapping and personalization for success; Brands that are getting It right!; Best Practices; Future Trends
When most people in the industry talk about online or digital reputation management, what they're really saying is Google search and PPC. And it's usually reactive, left dealing with the aftermath of negative information published somewhere online. That's outdated. It leaves executives, organizations and other high-profile individuals at a high risk of a digital reputation attack that spans channels and tactics. But the tools needed to safeguard against an attack are more cybersecurity-oriented than most marketing and communications professionals can manage. Business leaders Leaders grasp the importance; 83% of executives place reputation in their top five areas of risk, yet only 23% are confident in their ability to address it. To succeed in 2024 and beyond, you need to turn online reputation on its axis and think like an attacker.\
Key Takeaways:
- New framework for examining and safeguarding an online reputation
- Tools and techniques to keep you a step ahead
- Practical examples that demonstrate when to act, how to act and how to recover
The session includes a brief history of the evolution of search before diving into the roles technology, content, and links play in developing a powerful SEO strategy in a world of Generative AI and social search. Discover how to optimize for TikTok searches, Google's Gemini, and Search Generative Experience while developing a powerful arsenal of tools and templates to help maximize the effectiveness of your SEO initiatives.
Key Takeaways:
Understand how search engines work
Be able to find out where your users search
Know what is required for each discipline of SEO
Feel confident creating an SEO Plan
Confidently measure SEO performance
Mastering Multi-Touchpoint Content Strategy: Navigate Fragmented User JourneysSearch Engine Journal
Digital platforms are constantly multiplying, and with that, user engagement is becoming more intricate and fragmented.
So how do you effectively navigate distributing and tailoring your content across these various touchpoints?
Watch this webinar as we dive into the evolving landscape of content strategy tailored for today's fragmented user journeys. Understanding how to deliver your content to your users is more crucial than ever, and we’ll provide actionable tips for navigating these intricate challenges.
You’ll learn:
- How today’s users engage with content across various channels and devices.
- The latest methodologies for identifying and addressing content gaps to keep your content strategy proactive and relevant.
- What digital shelf space is and how your content strategy needs to pivot.
With Wayne Cichanski, we’ll explore innovative strategies to map out and meet the diverse needs of your audience, ensuring every piece of content resonates and connects, regardless of where or how it is consumed.
How to Use AI to Write a High-Quality Article that Ranksminatamang0021
In the world of content creation, many AI bloggers have drifted away from their original vision, resulting in low-quality articles that search engines overlook. Don't let that happen to you! Join us to discover how to leverage AI tools effectively to craft high-quality content that not only captures your audience's attention but also ranks well on search engines.
Disclaimer: Some of the prompts mentioned here are the examples of Matt Diggity. Please use it as reference and make your own custom prompts.
How to Run Landing Page Tests On and Off Paid Social PlatformsVWO
Join us for an exclusive webinar featuring Mariate, Alexandra and Nima where we will unveil a comprehensive blueprint for crafting a successful paid media strategy focused on landing page testing.With escalating costs in paid advertising, understanding how to maximize each visitor’s experience is crucial for retention and conversion.
This session will dive into the methodologies for executing and analyzing landing page tests within paid social channels, offering a blend of theoretical knowledge and practical insights.
The Pearmill team will guide you through the nuances of setting up and managing landing page experiments on paid social platforms. You will learn about the critical rules to follow, the structure of effective tests, optimal conversion duration and budget allocation.
The session will also cover data analysis techniques and criteria for graduating landing pages.
In the second part of the webinar, Pearmill will explore the use of A/B testing platforms. Discover common pitfalls to avoid in A/B testing and gain insights into analyzing A/B tests results effectively.
SMM Cheap - No. 1 SMM panel in the worldsmmpanel567
Boost your social media marketing with our SMM Panel services offering SMM Cheap services! Get cost-effective services for your business and increase followers, likes, and engagement across all social media platforms. Get affordable services perfect for businesses and influencers looking to increase their social proof. See how cheap SMM strategies can help improve your social media presence and be a pro at the social media game.
For too many years marketing and sales have operated in silos...while in some forward thinking companies, the two organizations work together to drive new opportunity development and revenue. This session will explore the lessons learned in that beautiful dance that can occur when marketing and sales work together...to drive new opportunity development, account expansion and customer satisfaction.
No, this is not a conversation about MQLs and SQLs. Instead we will focus on a framework that allows the two organizations to drive company success together.
5 big bets to drive growth in 2024 without one additional marketing dollar AND how to adapt to the biggest shifting eCommerce trend- AI.
1) Romance Your Customers - Retention
2) ‘Alternative’ Lead Gen - Advocacy
3) The Beautiful Basics - Conversion Rate Optimization
4) Land that Bottom Line - Profitability
5) Roll the Dice - New Business Models
When most people in the industry talk about online or digital reputation management, what they're really saying is Google search and PPC. And it's usually reactive, left dealing with the aftermath of negative information published somewhere online. That's outdated. It leaves executives, organizations and other high-profile individuals at a high risk of a digital reputation attack that spans channels and tactics. But the tools needed to safeguard against an attack are more cybersecurity-oriented than most marketing and communications professionals can manage. Business leaders Leaders grasp the importance; 83% of executives place reputation in their top five areas of risk, yet only 23% are confident in their ability to address it. To succeed in 2024 and beyond, you need to turn online reputation on its axis and think like an attacker.
Key Takeaways:
- New framework for examining and safeguarding an online reputation
- Tools and techniques to keep you a step ahead
- Practical examples that demonstrate when to act, how to act and how to recover
2. contents
What is information technology
IT GOVERNANCE
Why IT Governance
Framework
Who benefits from IT governance
Areas of IT governance
Rules and regulation
Advantages and disadvantages
Implications
3. What is Information Technology?
It refers to creation, gathering, processing, storage
and delivery of the information and processes and
devices that make it possible.
It processes raw data.
It can package information in new form so that it is
easy to understand and attractive.
It deals with the use of computers and computer
software to convert, store, protect, process, transmit,
and securely retrieve information.
4. IT Governance
Consists
of the leadership, organizational structures and
processes that ensure that the enterprise’s information
technology sustains and extends the organization’s strategies
and objectives.
Safety of the commonwealth, duty to our principals, and to each
other requires that we adhere, and be seen to adhere, to the
highest ethical standards of behavior.
It can be classified as running the business of IT vs running the
technology by setting the rules and assuring that they are
followed.
Ethical responsibility of the stakeholders.
• Principal – Business
• Commonwealth – People
• Each other - Reputation
5. Why IT governance?
• RACE
1)
2)
3)
4)
Responsibility
Accountability,
Communication
Empowerment
6. Why IT governance ?
Direct impact on business performance
Operational
Strategic
Risk
Regulatory Environment
8. Who benefited from sustainable
and effective IT governance?
•
•
•
•
What Executives get?
What mid level business manager get
what senior it manager get
What program /project and operation
manager get?
• What everyone gets
9.
According to the IT Governance Institute, there are five areas of focus:
Strategic alignment: Linking business and IT so they work well together.
Value delivery: Making sure that the IT department does what’s necessary to
deliver the benefits promised at the beginning of a project or investment.
Resource management: One way to manage resources more effectively is to
organize your staff more efficiently. This allows organizations to deploy
employees to various lines of business on a demand basis.
Risk management: Instituting a formal risk framework that puts some rigor
around how IT measures, accepts and manages risk, as well as reporting on
what IT is managing in terms of risk.
Performance
measures: Putting structure around measuring business
performance. One popular method involves instituting an IT Balanced Scorecard,
which examines where IT makes a contribution in terms of achieving business
goals.
10.
References that are useful guides to the implementation of information technology
governance are:
AS8015-2005 Australian Standard for Corporate Governance of Information and
Communication Technology.
ISO/IEC 38500:2008 Corporate governance of information technology, provides a framework
for effective governance of IT to assist those at the highest level of organizations to
understand and fulfill their legal, regulatory, and ethical obligations in respect of their
organizations’ use of IT.
COBIT (Control Objectives for Information and related Technology) world's leading IT
governance and control framework. COBIT provides a reference model of 34 IT processes
typically found in an organization.
ITIL (IT Infrastructure Library) is a high-level framework with information on how to achieve a
successful operational Service management of IT, developed and maintained by the United
Kingdom's Office of Government Commerce, in partnership with the IT Service Management
Forum.
ISO/IEC 27000-series - focus on Information Security
CMM - The Capability Maturity Model: focus on software engineering
TickIT - a quality-management certification program for software development
Non-IT specific frameworks of use include:
The Balanced Scorecard (BSC) - method to assess an organization’s performance in many
different areas.
Six Sigma - focus on quality assurance
TOGAF - The Open Group Architectural Framework - methodology to align business and IT,
resulting in useful projects and effective governance.
11. Advantages
More synergies
More standardisation
More control over priorities
Increased infrastructure
Critical mass of skills
Improved visibility into cost
More responsive to diverse needs
12. Disadvantages
Business Unit Autonomy
Typically higher cost
Poor integration
Less Standardisation
Enterprise Wide
Less responsive to owners and business units
No business unit ownership
Not aligned to business
Slower time-to-market
13. Learning and Implications
Learnings:
Ongoing Operations
Cost effective service Delivery
Value creation and Capture
Strategic Partnership
Strategic Leadership
Implications:
Calculating the cost effectiveness
Benchmarking against the best peers
Communicating the structures and changes throughout the
organization
Quick Flow of data throughout the organization