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G       Accordant
                          BGM Gateway




                                        Space Management Systems     June
                                                 Gateway Accordant   2010




V2.02 – 18th March 2010
Gateway Accordant                             June
                                                                                    2010

Release History:
V1.00           10th November 2009
                                      Contents            Description
First Draft
V1.01           13th November 2009    Section 1           Executive Summary
Revised
V2.00           13th January   2010                       Benefits & Options
Revised for BGM Brand
V2.01           10th March    2010
Minor Revisions
                                                          Functionality
V2.01           10th June      2010
Case Study Added                                          Technology Options
V2.02           18th June      2010
Gateway Logo added                    Appendix A          Technology Requirements

                                                          Case Study
Section 1    June
Product Overview   2010




                          3
Gateway Accordant                                                                      June
                             Executive Summary                                                                       2010

BGM Group:                   Introduction
                             BGM provides award winning space management consulting, technology solutions and
The following is a list of   outsourcing services to companies striving to optimise the efficiency of their office design, space
services provided by BGM     utilisation and space administration functions while reducing costs
•Strategic Planning
•Space Analysis              Gateway - Accordant
•Outsourcing CAD Services    BGM have been working with CADM, a leader in developing space management solutions, to
•In House CAD Services       develop an all encompassing space management system, Accordant is designed to meet the
•Space Reporting             needs of managing Real Estate and Moves in the current office environment. It provides
•Application Development     comprehensive and easy-to-use web tools for Facilities Management that deliver :
•Move Planning                     • People & Asset Tracking
•IM & IIM                           • Moves & Change Management
                                    • Space Allocation & Recharge
                                    • Space Utilisation and Occupancy Reports
                                    • Strategic Planning and Trends
                                    • Resource Booking (Rooms and Hot Desks)
                                    • CAD Scenario Planning & Publishing
                                    • Drawing Management & Version Control

                             Accordant delivers cost savings on move planning and space management, as well as
                             providing far more accurate and easily accessible data that aids both operations staff
                             and administrators. It also gives Management the data and tools to make important
                             strategic decisions regarding Real Estate, which is usually a firm's second largest
                             capital expenditure.




                                                                                                                                   4
Gateway Accordant                                                                  June
                                                                Benefits & Options                                                                 2010

                                                                Benefits
                                                                Gateway Accordant has been designed by people who understand Space and Occupancy
                                                                Management. Accordant delivers many benefits, including:-
            Gateway Accordant
            Delivers High Output and
                                                                     • Scalable system, will work for any organisation, large or small
            ROI for Low Efforts and
                                                                     • Competitively priced
            Costs
             Manual Process                                          • Will grow with the organisation to meet requirements
High Cost                                                            • Web based
                              Low ROI                                • Rapid deployment
                                                                     • Hosted or in-house rollouts available
                                                                     • Intuitive interface allows for minimum training
                                                                     • Will easily integrate with other enterprise solutions (HR, Finance, IT)
                                       High ROI                      • Fully compatible with Microsoft Office and Outlook
                                                                     • Based on leading edge technology
                                                                     • Allows for deployment beyond the drawing office - Managers, Administrators, Project
Low Cost
                                                                     Managers
            Low Output                            High Output
                                                                     • Will streamline manual processes into logical workflows
                     Value for Money                                 • Reduces time to deliver projects
                                                                     • Minimises errors that may occur in more manual based processes
                                                                     • Captures costs associated with space utilisation, asset and moves
                                                                     • Excellent reporting capabilities
                                                                     • Full asset management capabilities
                                                                     • Will facilitate continuity planning
                                                                     • Will satisfy compliance requirements
                                                                     • Archiving, so trends can be reported
                                                                     • Full audit trail



                                                                                                                                                             5
Gateway Accordant                                                         June
                                   Functionality                                                             2010

Reporting                          High Level Summary
                                   Sample data and process available on the Gateway Accordant application.
High level summary reports on
the entire Real Estate portfolio
instantly available




                                    High Level Summary




                                    Room Booking                                     Reports
                                    Desk Utilisations
                                                                                                                    6
Gateway Accordant                                                             June
                                    Functionality                                                                 2010

Reporting                           Detailed Data & Reporting
                                    Sample data and process available on the Gateway Accordant WEB application.
The system allows the user to
view the data from high level
summaries down to the most
minute detail, in both a data and
visual format

The information can be made
available to departments
through-out the firm that will
enable these departments to
increase productivity.
Departments that can benefit
are:                                Personnel Locator                              Layouts
•Human Resources
•Mail Room
•Building Ops
•IT Support
•Reception
•Catering
•Procurement




                                     Departmental Plan                             Allocation and Chargeback
                                                                                                                         7
Gateway Accordant                                                             June
                                         Functionality                                                                 2010

                                         Projects and Moves
                                         Sample data and process available on the Gateway Accordant WEB application.
Move Module:
•Visual indication on where personnel
will be located
•Creates a move by dragging and
dropping
•Moves can be created from a scanned
image.
•Easy to make changes
•Business Units can be giving access
to the system, to plan churn moves.
This greatly reduces the load on the
CAD and Planning team.
                                          Proposed Layouts                              Name allocation
Move Packs
A detailed move pack can be created in
seconds with the following information
•Project details and schedule
•Service required
•Move data
•Move instruction and procedures
•Floor plans
•Move Labels
•Costing


                                          Move Packs
                                                                                                                              8
Gateway Accordant                                                             June
Functionality                                                                 2010

Other Functionality
Sample data and process available on the Gateway Accordant WEB application.




Desk Booking                                    Asset Tracking




Room Booking                                    Trends


                                                                                     9
Gateway Accordant                                                                          June
                                       Technology Options                                                                         2010

On Site                                Software Options
Pros                                   The following matrix compares the two options available for delivering a solution. Gateway
•Data is totally inside the client's   Accordant can be either fully installed in the client's existing network or hosted externally
firewall                                                             Hosted Solution                 On Client Site

Cons                                    Client Server                Not Required                    Required
•Compliance with internal IT            Client IT Support            Not Required                    Required
process can add effort to the
implementation project                  Data Retention               In a secure Data Centre         In House
•Client has to procure the              CAD Team                     Anywhere                        In House
necessary servers
•Longer lead times                      Upgrades                     Controlled by Developers        In conjunction with the client's IT team
•More costly upgrades                   Set Up Cost                                 ££                                  £££
                                        Maintenance Costs                              £                                 ££

Hosted off Site                        A Hosted web solution provides many advantages over current operational models in that it
Pros                                   allows for:
•Extremely quick set up times                      • Scalability
•Accessible Globally                               • Flexibility
•Easier Upgrades                                   • Rapid deployment – users can be up and running in a matter of hours
                                                   • Adaptable
Cons                                               • Easy Upgrades
•Client data is held off site.                     • Versatile
                                                   • Secure
                                                   • Value on Investment
                                                   • Continuity Planning
                                       Where data is hosted off site, it is hosted in secure Data Centres, that operate to the latest
                                       standards. Physical access to servers is limited to approved Data Centre staff and a log is
                                       maintained and available on all personal who access the system. If the client already has an
                                       approved hosting company, this can be considered.                                                        10
Appendix A    June
Technology Requirements   2010
Gateway Accordant                                                                                June
                                     Appendix A - Technology Requirements                                                             2010

                                     System Architecture
                                     Most features can be deployed via a standard browser connected to a suitably configured web
                                     server.
                                     At the heart the installation is the CADM database storing the central Real Estate Data.
                                     Connections to this can also be made from CADM’s Windows applications (Estate Manager,
                                     Planner, Relocator etc) and from AutoCAD client machines.
                                     Other key sources of data (e.g. personnel, cost centres, asset data) can be linked to the CADM
                    Browser Client
                                     database via a number of different methods – depending on requirements for speed, security,
 WEB Server
                                     complexity etc.

                                     Minimum System Requirements
                                     The following is the Minimum system requirements
                    Windows Client    Item                   Supports                                             Software Requirement
                                     Server O/S            Server Instances                                     Windows 2000 Server / Linux
Accordant Server
                                                                                                                MS IIS 5 / Apache 2
                                     Web server            Browser client users for all online Modules.         PHP 5 (incl GD 2)
                                                                                                                MSSQL 2000 / Sybase ASE 12
                                     CADM Database         All applications                                     / MySQL 5 / Oracle 11g
                   CAD Client
                                     Client Database       External client data                                 ODBC Compliant
                                                           Online access to viewing, booking, Moves and
                                     Browser client's      Space Management                                    IE 6 / Firefox 2 / Java 1.7
                                                           Desktop access to back office data for CRE/FM staff
Client Database                      Windows client's      only                                                Windows XP
(Optional)                           CAD client's          Integration of CAD drawings to system               AutoCAD 2007




                                                                                                                                              12
Gateway Accordant                                                                    June
                                 Appendix B – Case Study                                                              2010



Drawing Review
For a major finical institution we rolled our a integrated CAFM (Similar to Accordant) system that delivered against the original
brief.
 Time spent on global reporting has been reduced from 20 days of effort a month, to 2 days a month
 Names 2 Desk allows the Business Units to maintain their data locally without the need for CAD staff to maintain the location of
personnel
 The average time to plan churn moves now takes one minute compared to 10 minutes previously
 Publishing Plans on the internet has resulted in a 50% reduction in print costs
 Building Information has reduced the requests for data to the space management team
 Costs to the client have reduced by more than 20% (allowing for a dramatic increase in value added services)
 More importantly they have quality of data at their fingertips

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Bgm Accordant General June2010 V2.02

  • 1. G Accordant BGM Gateway Space Management Systems June Gateway Accordant 2010 V2.02 – 18th March 2010
  • 2. Gateway Accordant June 2010 Release History: V1.00 10th November 2009 Contents Description First Draft V1.01 13th November 2009 Section 1 Executive Summary Revised V2.00 13th January 2010 Benefits & Options Revised for BGM Brand V2.01 10th March 2010 Minor Revisions Functionality V2.01 10th June 2010 Case Study Added Technology Options V2.02 18th June 2010 Gateway Logo added Appendix A Technology Requirements Case Study
  • 3. Section 1 June Product Overview 2010 3
  • 4. Gateway Accordant June Executive Summary 2010 BGM Group: Introduction BGM provides award winning space management consulting, technology solutions and The following is a list of outsourcing services to companies striving to optimise the efficiency of their office design, space services provided by BGM utilisation and space administration functions while reducing costs •Strategic Planning •Space Analysis Gateway - Accordant •Outsourcing CAD Services BGM have been working with CADM, a leader in developing space management solutions, to •In House CAD Services develop an all encompassing space management system, Accordant is designed to meet the •Space Reporting needs of managing Real Estate and Moves in the current office environment. It provides •Application Development comprehensive and easy-to-use web tools for Facilities Management that deliver : •Move Planning • People & Asset Tracking •IM & IIM • Moves & Change Management • Space Allocation & Recharge • Space Utilisation and Occupancy Reports • Strategic Planning and Trends • Resource Booking (Rooms and Hot Desks) • CAD Scenario Planning & Publishing • Drawing Management & Version Control Accordant delivers cost savings on move planning and space management, as well as providing far more accurate and easily accessible data that aids both operations staff and administrators. It also gives Management the data and tools to make important strategic decisions regarding Real Estate, which is usually a firm's second largest capital expenditure. 4
  • 5. Gateway Accordant June Benefits & Options 2010 Benefits Gateway Accordant has been designed by people who understand Space and Occupancy Management. Accordant delivers many benefits, including:- Gateway Accordant Delivers High Output and • Scalable system, will work for any organisation, large or small ROI for Low Efforts and • Competitively priced Costs Manual Process • Will grow with the organisation to meet requirements High Cost • Web based Low ROI • Rapid deployment • Hosted or in-house rollouts available • Intuitive interface allows for minimum training • Will easily integrate with other enterprise solutions (HR, Finance, IT) High ROI • Fully compatible with Microsoft Office and Outlook • Based on leading edge technology • Allows for deployment beyond the drawing office - Managers, Administrators, Project Low Cost Managers Low Output High Output • Will streamline manual processes into logical workflows Value for Money • Reduces time to deliver projects • Minimises errors that may occur in more manual based processes • Captures costs associated with space utilisation, asset and moves • Excellent reporting capabilities • Full asset management capabilities • Will facilitate continuity planning • Will satisfy compliance requirements • Archiving, so trends can be reported • Full audit trail 5
  • 6. Gateway Accordant June Functionality 2010 Reporting High Level Summary Sample data and process available on the Gateway Accordant application. High level summary reports on the entire Real Estate portfolio instantly available High Level Summary Room Booking Reports Desk Utilisations 6
  • 7. Gateway Accordant June Functionality 2010 Reporting Detailed Data & Reporting Sample data and process available on the Gateway Accordant WEB application. The system allows the user to view the data from high level summaries down to the most minute detail, in both a data and visual format The information can be made available to departments through-out the firm that will enable these departments to increase productivity. Departments that can benefit are: Personnel Locator Layouts •Human Resources •Mail Room •Building Ops •IT Support •Reception •Catering •Procurement Departmental Plan Allocation and Chargeback 7
  • 8. Gateway Accordant June Functionality 2010 Projects and Moves Sample data and process available on the Gateway Accordant WEB application. Move Module: •Visual indication on where personnel will be located •Creates a move by dragging and dropping •Moves can be created from a scanned image. •Easy to make changes •Business Units can be giving access to the system, to plan churn moves. This greatly reduces the load on the CAD and Planning team. Proposed Layouts Name allocation Move Packs A detailed move pack can be created in seconds with the following information •Project details and schedule •Service required •Move data •Move instruction and procedures •Floor plans •Move Labels •Costing Move Packs 8
  • 9. Gateway Accordant June Functionality 2010 Other Functionality Sample data and process available on the Gateway Accordant WEB application. Desk Booking Asset Tracking Room Booking Trends 9
  • 10. Gateway Accordant June Technology Options 2010 On Site Software Options Pros The following matrix compares the two options available for delivering a solution. Gateway •Data is totally inside the client's Accordant can be either fully installed in the client's existing network or hosted externally firewall Hosted Solution On Client Site Cons Client Server Not Required Required •Compliance with internal IT Client IT Support Not Required Required process can add effort to the implementation project Data Retention In a secure Data Centre In House •Client has to procure the CAD Team Anywhere In House necessary servers •Longer lead times Upgrades Controlled by Developers In conjunction with the client's IT team •More costly upgrades Set Up Cost ££ £££ Maintenance Costs £ ££ Hosted off Site A Hosted web solution provides many advantages over current operational models in that it Pros allows for: •Extremely quick set up times • Scalability •Accessible Globally • Flexibility •Easier Upgrades • Rapid deployment – users can be up and running in a matter of hours • Adaptable Cons • Easy Upgrades •Client data is held off site. • Versatile • Secure • Value on Investment • Continuity Planning Where data is hosted off site, it is hosted in secure Data Centres, that operate to the latest standards. Physical access to servers is limited to approved Data Centre staff and a log is maintained and available on all personal who access the system. If the client already has an approved hosting company, this can be considered. 10
  • 11. Appendix A June Technology Requirements 2010
  • 12. Gateway Accordant June Appendix A - Technology Requirements 2010 System Architecture Most features can be deployed via a standard browser connected to a suitably configured web server. At the heart the installation is the CADM database storing the central Real Estate Data. Connections to this can also be made from CADM’s Windows applications (Estate Manager, Planner, Relocator etc) and from AutoCAD client machines. Other key sources of data (e.g. personnel, cost centres, asset data) can be linked to the CADM Browser Client database via a number of different methods – depending on requirements for speed, security, WEB Server complexity etc. Minimum System Requirements The following is the Minimum system requirements Windows Client Item Supports Software Requirement Server O/S Server Instances Windows 2000 Server / Linux Accordant Server MS IIS 5 / Apache 2 Web server Browser client users for all online Modules. PHP 5 (incl GD 2) MSSQL 2000 / Sybase ASE 12 CADM Database All applications / MySQL 5 / Oracle 11g CAD Client Client Database External client data ODBC Compliant Online access to viewing, booking, Moves and Browser client's Space Management IE 6 / Firefox 2 / Java 1.7 Desktop access to back office data for CRE/FM staff Client Database Windows client's only Windows XP (Optional) CAD client's Integration of CAD drawings to system AutoCAD 2007 12
  • 13. Gateway Accordant June Appendix B – Case Study 2010 Drawing Review For a major finical institution we rolled our a integrated CAFM (Similar to Accordant) system that delivered against the original brief. Time spent on global reporting has been reduced from 20 days of effort a month, to 2 days a month Names 2 Desk allows the Business Units to maintain their data locally without the need for CAD staff to maintain the location of personnel The average time to plan churn moves now takes one minute compared to 10 minutes previously Publishing Plans on the internet has resulted in a 50% reduction in print costs Building Information has reduced the requests for data to the space management team Costs to the client have reduced by more than 20% (allowing for a dramatic increase in value added services) More importantly they have quality of data at their fingertips