The document discusses disruptions in how people live and work brought about by new technologies and globalization. It describes how work is becoming more mobile, collaborative and less constrained by location. Old ways of organizing work in disconnected silos are changing to more connected global models. The challenges of engaging and retaining younger digital native workers are also covered. The document advocates adopting modern workplace and technology strategies like unified communications, collaboration tools and mobility to adapt to these changes.
Beyond The Intranet: Digital Workplace Apps, Solutions & BotsRichard Harbridge
Now that your organization has implemented an Office 365 Intranet, what’s next?
In this session we will respond to the ever-increasing demand for powerful and integrated solutions that support users’ needs across their digital workplace and beyond. Leveraging Office 365 means that you have access to entirely new ways of building solutions faster than ever before. The best part? It’s not just IT that can build these great solutions!
What you’ll learn:
Join Richard Harbridge as we explore real world examples and best practices for how organizations can deliver more value with integrated solutions. We will discuss Bots, Power Automate, PowerApps, Microsoft Forms, Integrations, Office 365 development, Industry innovation, and more!
Tackling Teams & SharePoint Site Sprawl: Why It Matters & What You Need To KnowRichard Harbridge
Without an effective governance strategy in place, Microsoft Teams and SharePoint Sites can quickly go from an organized and effective workspace to an out-of-control, sprawling digital wasteland. Sound familiar?
It’s very common for organizations to experience Microsoft Teams & SharePoint Sites sprawl. But, when it does happen, how can you tackle it?
Join Microsoft MVP & 2toLead CTO, Richard Harbridge, as he explores:
* Challenges organizations face with Microsoft Teams & SharePoint Sites sprawl.
* Solutions to tackle Microsoft Teams & SharePoint Sites sprawl.
* Best practices to get more from Microsoft Teams & SharePoint.
* Real-world guidance on out-of-the-box solutions and custom approaches.
* How Microsoft 365 can improve experiences, management and organizational outcomes.
Beyond The Intranet: Digital Workplace Apps, Solutions & BotsRichard Harbridge
Now that your organization has implemented an Office 365 SharePoint Intranet, what’s next?
How are you going to continue to drive user engagement across your corporate Intranet and department specific sites? How are you going to ensure that your users have a seamless experience as they connect with information and applications from across your entire digital workplace?
In this webinar hosted with our partner 2toLead, we will give you some practical suggestions for how you can respond to your users’ demands for powerful and integrated solutions that seamlessly support their needs across the digital workplace.
What we will cover in this webinar:
- Why you need to create a connected digital workplace experience.
- Real use cases and best practices for how you can deliver more value with integrated solutions across your digital workplace and Intranet
- We will discuss Bots, Microsoft Flow, PowerApps, Microsoft Forms, Integrations, Office 365 development, Industry innovation, and more.
Beyond The Intranet: Digital Workplace Apps, Solutions & BotsRichard Harbridge
Now that your organization has implemented an Office 365 Intranet, what’s next?
In this session we will respond to the ever-increasing demand for powerful and integrated solutions that support users’ needs across their digital workplace and beyond. Leveraging Office 365 means that you have access to entirely new ways of building solutions faster than ever before. The best part? It’s not just IT that can build these great solutions!
What you’ll learn:
Join Richard Harbridge as we explore real world examples and best practices for how organizations can deliver more value with integrated solutions. We will discuss Bots, Microsoft Flow, PowerApps, Microsoft Forms, Integrations, Office 365 development, Industry innovation, and more!
WORKSHOP: STRATEGY AND SUCCESS WITH OFFICE 365: PRACTICAL TOOLS AND TECHNIQUE...Richard Harbridge
People are complex. Office 365 is complex. Add the two together and you get some of the most challenging, difficult, and stressful situations, especially if you are responsible for facilitating shared understanding between them.
Join Richard Harbridge to learn about actionable techniques to improve, simplify and amplify your leadership, business analysis and information architecture efforts with Office 365. Walk away with improved confidence when dealing with business and non-technical related challenges of Office 365, and be familiarized with effective tools and techniques that make Office 365 implementations more successful.
How do organizations successfully migrate or upgrade SharePoint to SharePoint Online, Microsoft Teams, & Modern SharePoint From Classic SharePoint Or Legacy Versions Of SharePoint Server?
In this session, MVP and expert Richard Harbridge will discuss what important considerations should be understood and planned before an upgrade/migration, what approaches have successfully worked for other companies, and practical guidance on how best to succeed with your modernization or migration project.
Tackling Governance, Site & Teams Sprawl With Microsoft 365Richard Harbridge
Without an effective governance strategy in place, Microsoft Teams and SharePoint Sites can quickly go from an organized and effective workspace to an out-of-control, sprawling digital wasteland. Sound familiar?
It's very common for organizations to experience Microsoft Teams & SharePoint Sites sprawl. But, when it does happen, how can you tackle it?
Join Microsoft MVP & 2toLead CTO, Richard Harbridge, as he explores:
* Challenges organizations face with Microsoft Teams & SharePoint Sites sprawl.
* Solutions to tackle Microsoft Teams & SharePoint Sites sprawl.
* Best practices to get more from Microsoft Teams & SharePoint.
* Real-world guidance on out-of-the-box solutions and custom approaches.
* How Orchestry can improve experiences, management and organizational outcomes.
Beyond The Intranet: Digital Workplace Apps, Solutions & BotsRichard Harbridge
Now that your organization has implemented an Office 365 Intranet, what’s next?
In this session we will respond to the ever-increasing demand for powerful and integrated solutions that support users’ needs across their digital workplace and beyond. Leveraging Office 365 means that you have access to entirely new ways of building solutions faster than ever before. The best part? It’s not just IT that can build these great solutions!
What you’ll learn:
Join Richard Harbridge as we explore real world examples and best practices for how organizations can deliver more value with integrated solutions. We will discuss Bots, Power Automate, PowerApps, Microsoft Forms, Integrations, Office 365 development, Industry innovation, and more!
Tackling Teams & SharePoint Site Sprawl: Why It Matters & What You Need To KnowRichard Harbridge
Without an effective governance strategy in place, Microsoft Teams and SharePoint Sites can quickly go from an organized and effective workspace to an out-of-control, sprawling digital wasteland. Sound familiar?
It’s very common for organizations to experience Microsoft Teams & SharePoint Sites sprawl. But, when it does happen, how can you tackle it?
Join Microsoft MVP & 2toLead CTO, Richard Harbridge, as he explores:
* Challenges organizations face with Microsoft Teams & SharePoint Sites sprawl.
* Solutions to tackle Microsoft Teams & SharePoint Sites sprawl.
* Best practices to get more from Microsoft Teams & SharePoint.
* Real-world guidance on out-of-the-box solutions and custom approaches.
* How Microsoft 365 can improve experiences, management and organizational outcomes.
Beyond The Intranet: Digital Workplace Apps, Solutions & BotsRichard Harbridge
Now that your organization has implemented an Office 365 SharePoint Intranet, what’s next?
How are you going to continue to drive user engagement across your corporate Intranet and department specific sites? How are you going to ensure that your users have a seamless experience as they connect with information and applications from across your entire digital workplace?
In this webinar hosted with our partner 2toLead, we will give you some practical suggestions for how you can respond to your users’ demands for powerful and integrated solutions that seamlessly support their needs across the digital workplace.
What we will cover in this webinar:
- Why you need to create a connected digital workplace experience.
- Real use cases and best practices for how you can deliver more value with integrated solutions across your digital workplace and Intranet
- We will discuss Bots, Microsoft Flow, PowerApps, Microsoft Forms, Integrations, Office 365 development, Industry innovation, and more.
Beyond The Intranet: Digital Workplace Apps, Solutions & BotsRichard Harbridge
Now that your organization has implemented an Office 365 Intranet, what’s next?
In this session we will respond to the ever-increasing demand for powerful and integrated solutions that support users’ needs across their digital workplace and beyond. Leveraging Office 365 means that you have access to entirely new ways of building solutions faster than ever before. The best part? It’s not just IT that can build these great solutions!
What you’ll learn:
Join Richard Harbridge as we explore real world examples and best practices for how organizations can deliver more value with integrated solutions. We will discuss Bots, Microsoft Flow, PowerApps, Microsoft Forms, Integrations, Office 365 development, Industry innovation, and more!
WORKSHOP: STRATEGY AND SUCCESS WITH OFFICE 365: PRACTICAL TOOLS AND TECHNIQUE...Richard Harbridge
People are complex. Office 365 is complex. Add the two together and you get some of the most challenging, difficult, and stressful situations, especially if you are responsible for facilitating shared understanding between them.
Join Richard Harbridge to learn about actionable techniques to improve, simplify and amplify your leadership, business analysis and information architecture efforts with Office 365. Walk away with improved confidence when dealing with business and non-technical related challenges of Office 365, and be familiarized with effective tools and techniques that make Office 365 implementations more successful.
How do organizations successfully migrate or upgrade SharePoint to SharePoint Online, Microsoft Teams, & Modern SharePoint From Classic SharePoint Or Legacy Versions Of SharePoint Server?
In this session, MVP and expert Richard Harbridge will discuss what important considerations should be understood and planned before an upgrade/migration, what approaches have successfully worked for other companies, and practical guidance on how best to succeed with your modernization or migration project.
Tackling Governance, Site & Teams Sprawl With Microsoft 365Richard Harbridge
Without an effective governance strategy in place, Microsoft Teams and SharePoint Sites can quickly go from an organized and effective workspace to an out-of-control, sprawling digital wasteland. Sound familiar?
It's very common for organizations to experience Microsoft Teams & SharePoint Sites sprawl. But, when it does happen, how can you tackle it?
Join Microsoft MVP & 2toLead CTO, Richard Harbridge, as he explores:
* Challenges organizations face with Microsoft Teams & SharePoint Sites sprawl.
* Solutions to tackle Microsoft Teams & SharePoint Sites sprawl.
* Best practices to get more from Microsoft Teams & SharePoint.
* Real-world guidance on out-of-the-box solutions and custom approaches.
* How Orchestry can improve experiences, management and organizational outcomes.
GrowFL: Improve Employee and Customer Experience in a Hybrid Work EnvironmentAdam Levithan
It is a time for transition as organizations not only balance working remotely and in-office, but your clients will also want a combination of in-person and remote experiences. How does a growing organization manage productivity and collaboration, while providing continued customer service in this scenario? The answer is automation, allowing you to utilize your human capital to it's optimum. Join us as Adam Levithan, Principal of Product Management at Withum and a Microsoft MVP, walks through the process and options readily available to your business.
Solving Today's HR, Communication & Leadership Challenges With Microsoft 365 ...Richard Harbridge
Microsoft 365 Intranets are capable of a lot more than just getting key corporate messaging out.
Internal Communications leaders have shifted from editors to enablers. With that shift comes a change from enforcing messaging to empowering and amplifying excellent communications and great ideas throughout the business. From preboarding to offboarding, HR's challenges are harder today than they have ever been before. Naturally, how these leaders leverage the digital workplace has changed as well, especially in how they leverage technology to achieve more with less.
Join our Product Offering Lead, Anders Fagerlund, and the CTO of 2toLead, Richard Harbridge, a Microsoft MVP and internationally recognized expert on Microsoft 365 and the Digital Workplace. This webinar will explore ideas and solutions that HR and Corporate Communications have embraced to improve how, where, and when they engage with employees.
We will discuss:
How to best leverage SharePoint, Microsoft Teams, and Yammer for modern communications.
How to take advantage of AI and Microsoft technology to accelerate and improve key communication and content.
Microsoft Intranet's best practices and approach that can make all the difference.
There will also be a short Q&A session at the end of the webinar.
Target audience
This event is primarily aimed at roles like CIO, CCO, CTO, Digital Workplace or Intranet Managers or similar roles within organizations planning to improve their digital workplace based on Microsoft technology.
Steps to Pro-active Governance & Adoption in Microsoft 365Richard Harbridge
Organizations are looking to Microsoft 365 to transform and optimize how they work. When organizations are only reactive with governance and adoption efforts, they will continue to fall behind and spend all their time firefighting, supporting, and struggling to manage and get the most out of their Microsoft 365 investments. Proactive governance leads to greater stability, better resiliency, and much greater effectiveness. When paired with proactive adoption, you achieve far more with less. So why don’t organizations all embrace proactive governance and adoption? Why aren’t all organizations proactively tackling Microsoft Teams lifecycle management or how to best drive more significant teams' usage before and after meetings? Because it can be a daunting challenge, especially without help or a proven path forward.
Join Richard Harbridge, a Microsoft MVP and internationally recognized expert on Microsoft 365 and the Digital Workplace, as he shares the best ways to accelerate and shift Microsoft 365 governance from being reactive to being proactive. We will explore how proactive adoption aligns and compliments this proven approach and how it and the effectiveness driven by good governance help organizations maximize the value of their digital workplace and Microsoft 365 investments.
Making The Most of Meetings with Microsoft Teams, Yammer & Microsoft 365Richard Harbridge
Meetings are necessary in any modern organization today. Sometimes they are highly productive, valuable, focused, and have a strong impact over time. What is it that makes a meeting, especially a remote meeting more effective? How do you ensure your meetings are more successful, or how can you improve meeting outcomes in your daily work? When and how should we use Outlook, Microsoft Teams, Yammer, OneNote and other meeting related technology?
Join Richard Harbridge, a Microsoft MVP, CTO at 2toLead and internationally recognized expert on Microsoft 365 and the Digital Workplace, who will share best practices on:
• How organizations today are making the most of meetings
• Improving pre-meeting collaboration and planning
• How organizations are benefiting post meeting from improved technologies and skills
Let us help you take your meetings, especially remote ones, to the next level and deliver more value.
Having an effective Office 365 strategy is essential to getting the full value out of your platform investment. But how do you create an effective strategy and where do you start?
Office 365 is a constantly evolving platform so once you have a strategy, how do you ensure it will be successful over time?
Join Richard Harbridge as he discusses the importance of effective Office 365 strategies and outlines real-world best practices in the industry.
Without an effective governance strategy in place, Microsoft Teams and SharePoint Sites can quickly go from an organized and effective workspace to an out-of-control, sprawling digital wasteland. Sound familiar?
It's very common for organizations to experience Microsoft Teams & SharePoint Sites sprawl. But, when it does happen, how can you tackle it?
Join me as we will explore:
* Challenges organizations face with Microsoft Teams & SharePoint Sites sprawl.
* Solutions to tackle Microsoft Teams & SharePoint Sites sprawl.
* Best practices to get more from Microsoft Teams & SharePoint.
* Real-world guidance on out-of-the-box solutions and custom approaches.
* How you can improve experiences, management and organizational outcomes.
There is a growing trend of organizations embracing new capabilities in “the cloud” to meet their digital workplace and Intranet needs. While some organizations are running their Intranets “on premise,” most are transitioning or have migrated to cloud-based solutions or run them on platforms like Microsoft 365.
The question for many companies is not “should our intranet be built with Microsoft 365?” but “how should we integrate or build our Intranets with Microsoft 365”. This is even more true today with the emergence of new modern Intranet capabilities and continued innovation from Microsoft that must be reconciled with enterprise Intranet/Digital Workplace needs.
In this session Richard Harbridge will explore:
• The benefits new Office 365 features bring to an intranet
• Where the issues and challenges will lie
• Practical guidance on when and how you may integrate Office 365 with your existing intranet today
Best Practices For Getting The Most Out Of Your Intranet & Digital Workplace ...Richard Harbridge
What’s the best way to improve a successful Intranet or Digital Workplace? With intelligence, analytics and targeted insight!
Modernizing your Intranets and Digital Workplaces with the latest version of SharePoint or Office 365 is necessary but not sufficient. The question for many organizations is how we get even more value out of the Intranet after it has been upgraded, migrated and modernized. To achieve greater levels of success you need greater insight and to understand the importance of engagement, analytics and how these can improve employee experiences and content within the organization.
Join Richard Harbridge, Office 365 MVP & Intranet expert, as he shares engagement & analytics real world examples and best practices. These practices have helped successful customers get more from Office 365, SharePoint, their Intranets and their Digital Workplaces.
Your users may struggle with these questions:
Should I share via Microsoft Yammer, Microsoft Office 365 Groups, or Microsoft OneDrive?
Should I share a file in Outlook, in a meeting, from OneDrive for Business, on Yammer, in a Group, or in a SharePoint site?
What happens when your users can’t decide what technology or feature to use? They use what they know, or what’s easy; even if better options exist.
In this session, join Richard Harbridge as he helps you maximise the value of your Office 365 investment by providing the guidance you need to help your users make better, more effective decisions on how they get work done.
Tackling SharePoint Site And Microsoft Teams Sprawl In Microsoft 365 What You...Richard Harbridge
Without an effective governance strategy in place, Microsoft Teams and SharePoint Sites can quickly go from an organized and effective workspace to an out-of-control, sprawling digital wasteland. Sound familiar?
It's very common for organizations to experience Microsoft Teams & SharePoint Sites sprawl. But, when it does happen, how can you tackle it?
Join Microsoft MVP & 2toLead CTO, Richard Harbridge, as he explores:
* Challenges organizations face with Microsoft Teams & SharePoint Sites sprawl.
* Solutions to tackle Microsoft Teams & SharePoint Sites sprawl.
* Best practices to get more from Microsoft Teams & SharePoint.
* Real-world guidance on out-of-the-box solutions and custom approaches.
* How Microsoft 365 can improve experiences, management and organizational outcomes.
How To Help Users Decide: When To Use What In Office 365Richard Harbridge
Your users may struggle with these questions:
· Should I share a message via Skype for Business instead of Yammer, Office 365 Groups, or Exchange?
· Should I collaborate on data using an Excel sheet or a SharePoint list?
· Should I share a file in Outlook, in a meeting, from OneDrive for Business, on Yammer, in a Group, or in a SharePoint site?
What happens when your users can't decide what technology or feature to use? They use what they know, or what’s easy; even if better options exist. In this session, join Richard Harbridge as he helps you maximize the value of your Office 365 investment by providing the guidance you need to help your users make better, more effective decisions on how they get work done.
Intranets & Digital Hubs With Office 365 What You Need To KnowRichard Harbridge
There is a growing trend of organizations moving to the cloud to meet their intranet needs. While many organizations are running their Intranets on premise , many are considering entirely cloud-based solutions or running them on platforms like Office 365.
The question for many companies is not , should our intranet be built with Office 365? but, how should we integrate or build our Intranets with Office 365? . This is even more true today with the emergence of new modern Intranet capabilities and continued innovation from Microsoft that must be reconciled with enterprise Intranet/Digital Workplace needs.
In this session, Intranet expert and Office 365 MVP, Richard Harbridge will explore:
The benefits Office 365 brings to an intranet...
Where the issues and challenges lie...
Practical guidance on when and how you may integrate Office 365 with your existing intranet today...
MICROSOFT 365 STRATEGY & SUCCESS: PRACTICAL TOOLS & TECHNIQUES FOR THE STRATE...Richard Harbridge
People are complex. Office 365 is complex. Add the two together and you get some of the most challenging, difficult, and stressful situations, especially if you are responsible for facilitating shared understanding between them. Join Richard Harbridge to learn about actionable techniques to improve, simplify and amplify your leadership, business analysis and information architecture efforts with Office 365. Walk away with improved confidence when dealing with business and non-technical related challenges of Office 365, and be familiarized with effective tools and techniques that make Office 365 implementations more successful.
Topics include:
ALIGNING WITH MICROSOFT & OUR INDUSTRY
KEY PATTERNS & GOVERNANCE
TACKLING SPRAWL EFFECTIVELY
Pro-Active Planning (Estimates & Roadmaps)
PRO-ACTIVE ADOPTION & EXCELLENCE
VISUALIZING & COMMUNICATING BETTER
Q&A / Next Steps
Tackling Adoption Like A Service With Office 365 - Microsoft IgniteRichard Harbridge
Office 365 provides an incredible amount of value to individual employees, teams, departments, and organizations. Much of this value is not realized immediately upon purchase or deployment of Office 365. The value is realized as more and more users understand, adopt, and embrace the technology. So how do we drive faster, sustainable and effective adoption? Perhaps more importantly, how do we ensure our adoption approach scales and can keep up with the innovation the Office 365 service provides? Join Richard Harbridge as he shares real-world experience, advice, and activities that other customers are leveraging to get more from Office 365 and drive more meaningful adoption.
20 Minute Presentation
THE FUTURE OF COLLABORATION NEEDS YOUR HELP (MICROSOFT 365 COLLABORATION CONF...Richard Harbridge
New technologies are changing the way people work with each other, their organization’s partners, and their customers. Employee expectations have grown and are being met by innovation that delivers greater accessibility, lower costs, and faster results. The catch? Organizations and employees need to understand, adopt, and use these technologies or risk being outpaced by new competitors or changes in the marketplace.
Join Richard Harbridge in an insightful discussion as he explores why collaboration can be challenging in organizations today, what we can do about it together.
Proactive governance & adoption in Microsoft 365 are essential to success. But, where should you start? Join us to find out everything you need to know.
Proactive governance of Microsoft 365 is critical as organizations continue to depend more and more on the competitive advantage and productivity it can provide. After all, Microsoft 365’s value and impact are heavily dependent on whether it is leveraged, but also how efficiently it is leveraged – and that comes down to governance.
Grab a mug and join Michal Pisarek, Orchestry CEO & Microsoft MVP, and Richard Harbridge, 2toLead CTO & Microsoft MVP to discover everything you need to know about proactive governance & adoption within Microsoft 365.
GrowFL: Improve Employee and Customer Experience in a Hybrid Work EnvironmentAdam Levithan
It is a time for transition as organizations not only balance working remotely and in-office, but your clients will also want a combination of in-person and remote experiences. How does a growing organization manage productivity and collaboration, while providing continued customer service in this scenario? The answer is automation, allowing you to utilize your human capital to it's optimum. Join us as Adam Levithan, Principal of Product Management at Withum and a Microsoft MVP, walks through the process and options readily available to your business.
Solving Today's HR, Communication & Leadership Challenges With Microsoft 365 ...Richard Harbridge
Microsoft 365 Intranets are capable of a lot more than just getting key corporate messaging out.
Internal Communications leaders have shifted from editors to enablers. With that shift comes a change from enforcing messaging to empowering and amplifying excellent communications and great ideas throughout the business. From preboarding to offboarding, HR's challenges are harder today than they have ever been before. Naturally, how these leaders leverage the digital workplace has changed as well, especially in how they leverage technology to achieve more with less.
Join our Product Offering Lead, Anders Fagerlund, and the CTO of 2toLead, Richard Harbridge, a Microsoft MVP and internationally recognized expert on Microsoft 365 and the Digital Workplace. This webinar will explore ideas and solutions that HR and Corporate Communications have embraced to improve how, where, and when they engage with employees.
We will discuss:
How to best leverage SharePoint, Microsoft Teams, and Yammer for modern communications.
How to take advantage of AI and Microsoft technology to accelerate and improve key communication and content.
Microsoft Intranet's best practices and approach that can make all the difference.
There will also be a short Q&A session at the end of the webinar.
Target audience
This event is primarily aimed at roles like CIO, CCO, CTO, Digital Workplace or Intranet Managers or similar roles within organizations planning to improve their digital workplace based on Microsoft technology.
Steps to Pro-active Governance & Adoption in Microsoft 365Richard Harbridge
Organizations are looking to Microsoft 365 to transform and optimize how they work. When organizations are only reactive with governance and adoption efforts, they will continue to fall behind and spend all their time firefighting, supporting, and struggling to manage and get the most out of their Microsoft 365 investments. Proactive governance leads to greater stability, better resiliency, and much greater effectiveness. When paired with proactive adoption, you achieve far more with less. So why don’t organizations all embrace proactive governance and adoption? Why aren’t all organizations proactively tackling Microsoft Teams lifecycle management or how to best drive more significant teams' usage before and after meetings? Because it can be a daunting challenge, especially without help or a proven path forward.
Join Richard Harbridge, a Microsoft MVP and internationally recognized expert on Microsoft 365 and the Digital Workplace, as he shares the best ways to accelerate and shift Microsoft 365 governance from being reactive to being proactive. We will explore how proactive adoption aligns and compliments this proven approach and how it and the effectiveness driven by good governance help organizations maximize the value of their digital workplace and Microsoft 365 investments.
Making The Most of Meetings with Microsoft Teams, Yammer & Microsoft 365Richard Harbridge
Meetings are necessary in any modern organization today. Sometimes they are highly productive, valuable, focused, and have a strong impact over time. What is it that makes a meeting, especially a remote meeting more effective? How do you ensure your meetings are more successful, or how can you improve meeting outcomes in your daily work? When and how should we use Outlook, Microsoft Teams, Yammer, OneNote and other meeting related technology?
Join Richard Harbridge, a Microsoft MVP, CTO at 2toLead and internationally recognized expert on Microsoft 365 and the Digital Workplace, who will share best practices on:
• How organizations today are making the most of meetings
• Improving pre-meeting collaboration and planning
• How organizations are benefiting post meeting from improved technologies and skills
Let us help you take your meetings, especially remote ones, to the next level and deliver more value.
Having an effective Office 365 strategy is essential to getting the full value out of your platform investment. But how do you create an effective strategy and where do you start?
Office 365 is a constantly evolving platform so once you have a strategy, how do you ensure it will be successful over time?
Join Richard Harbridge as he discusses the importance of effective Office 365 strategies and outlines real-world best practices in the industry.
Without an effective governance strategy in place, Microsoft Teams and SharePoint Sites can quickly go from an organized and effective workspace to an out-of-control, sprawling digital wasteland. Sound familiar?
It's very common for organizations to experience Microsoft Teams & SharePoint Sites sprawl. But, when it does happen, how can you tackle it?
Join me as we will explore:
* Challenges organizations face with Microsoft Teams & SharePoint Sites sprawl.
* Solutions to tackle Microsoft Teams & SharePoint Sites sprawl.
* Best practices to get more from Microsoft Teams & SharePoint.
* Real-world guidance on out-of-the-box solutions and custom approaches.
* How you can improve experiences, management and organizational outcomes.
There is a growing trend of organizations embracing new capabilities in “the cloud” to meet their digital workplace and Intranet needs. While some organizations are running their Intranets “on premise,” most are transitioning or have migrated to cloud-based solutions or run them on platforms like Microsoft 365.
The question for many companies is not “should our intranet be built with Microsoft 365?” but “how should we integrate or build our Intranets with Microsoft 365”. This is even more true today with the emergence of new modern Intranet capabilities and continued innovation from Microsoft that must be reconciled with enterprise Intranet/Digital Workplace needs.
In this session Richard Harbridge will explore:
• The benefits new Office 365 features bring to an intranet
• Where the issues and challenges will lie
• Practical guidance on when and how you may integrate Office 365 with your existing intranet today
Best Practices For Getting The Most Out Of Your Intranet & Digital Workplace ...Richard Harbridge
What’s the best way to improve a successful Intranet or Digital Workplace? With intelligence, analytics and targeted insight!
Modernizing your Intranets and Digital Workplaces with the latest version of SharePoint or Office 365 is necessary but not sufficient. The question for many organizations is how we get even more value out of the Intranet after it has been upgraded, migrated and modernized. To achieve greater levels of success you need greater insight and to understand the importance of engagement, analytics and how these can improve employee experiences and content within the organization.
Join Richard Harbridge, Office 365 MVP & Intranet expert, as he shares engagement & analytics real world examples and best practices. These practices have helped successful customers get more from Office 365, SharePoint, their Intranets and their Digital Workplaces.
Your users may struggle with these questions:
Should I share via Microsoft Yammer, Microsoft Office 365 Groups, or Microsoft OneDrive?
Should I share a file in Outlook, in a meeting, from OneDrive for Business, on Yammer, in a Group, or in a SharePoint site?
What happens when your users can’t decide what technology or feature to use? They use what they know, or what’s easy; even if better options exist.
In this session, join Richard Harbridge as he helps you maximise the value of your Office 365 investment by providing the guidance you need to help your users make better, more effective decisions on how they get work done.
Tackling SharePoint Site And Microsoft Teams Sprawl In Microsoft 365 What You...Richard Harbridge
Without an effective governance strategy in place, Microsoft Teams and SharePoint Sites can quickly go from an organized and effective workspace to an out-of-control, sprawling digital wasteland. Sound familiar?
It's very common for organizations to experience Microsoft Teams & SharePoint Sites sprawl. But, when it does happen, how can you tackle it?
Join Microsoft MVP & 2toLead CTO, Richard Harbridge, as he explores:
* Challenges organizations face with Microsoft Teams & SharePoint Sites sprawl.
* Solutions to tackle Microsoft Teams & SharePoint Sites sprawl.
* Best practices to get more from Microsoft Teams & SharePoint.
* Real-world guidance on out-of-the-box solutions and custom approaches.
* How Microsoft 365 can improve experiences, management and organizational outcomes.
How To Help Users Decide: When To Use What In Office 365Richard Harbridge
Your users may struggle with these questions:
· Should I share a message via Skype for Business instead of Yammer, Office 365 Groups, or Exchange?
· Should I collaborate on data using an Excel sheet or a SharePoint list?
· Should I share a file in Outlook, in a meeting, from OneDrive for Business, on Yammer, in a Group, or in a SharePoint site?
What happens when your users can't decide what technology or feature to use? They use what they know, or what’s easy; even if better options exist. In this session, join Richard Harbridge as he helps you maximize the value of your Office 365 investment by providing the guidance you need to help your users make better, more effective decisions on how they get work done.
Intranets & Digital Hubs With Office 365 What You Need To KnowRichard Harbridge
There is a growing trend of organizations moving to the cloud to meet their intranet needs. While many organizations are running their Intranets on premise , many are considering entirely cloud-based solutions or running them on platforms like Office 365.
The question for many companies is not , should our intranet be built with Office 365? but, how should we integrate or build our Intranets with Office 365? . This is even more true today with the emergence of new modern Intranet capabilities and continued innovation from Microsoft that must be reconciled with enterprise Intranet/Digital Workplace needs.
In this session, Intranet expert and Office 365 MVP, Richard Harbridge will explore:
The benefits Office 365 brings to an intranet...
Where the issues and challenges lie...
Practical guidance on when and how you may integrate Office 365 with your existing intranet today...
MICROSOFT 365 STRATEGY & SUCCESS: PRACTICAL TOOLS & TECHNIQUES FOR THE STRATE...Richard Harbridge
People are complex. Office 365 is complex. Add the two together and you get some of the most challenging, difficult, and stressful situations, especially if you are responsible for facilitating shared understanding between them. Join Richard Harbridge to learn about actionable techniques to improve, simplify and amplify your leadership, business analysis and information architecture efforts with Office 365. Walk away with improved confidence when dealing with business and non-technical related challenges of Office 365, and be familiarized with effective tools and techniques that make Office 365 implementations more successful.
Topics include:
ALIGNING WITH MICROSOFT & OUR INDUSTRY
KEY PATTERNS & GOVERNANCE
TACKLING SPRAWL EFFECTIVELY
Pro-Active Planning (Estimates & Roadmaps)
PRO-ACTIVE ADOPTION & EXCELLENCE
VISUALIZING & COMMUNICATING BETTER
Q&A / Next Steps
Tackling Adoption Like A Service With Office 365 - Microsoft IgniteRichard Harbridge
Office 365 provides an incredible amount of value to individual employees, teams, departments, and organizations. Much of this value is not realized immediately upon purchase or deployment of Office 365. The value is realized as more and more users understand, adopt, and embrace the technology. So how do we drive faster, sustainable and effective adoption? Perhaps more importantly, how do we ensure our adoption approach scales and can keep up with the innovation the Office 365 service provides? Join Richard Harbridge as he shares real-world experience, advice, and activities that other customers are leveraging to get more from Office 365 and drive more meaningful adoption.
20 Minute Presentation
THE FUTURE OF COLLABORATION NEEDS YOUR HELP (MICROSOFT 365 COLLABORATION CONF...Richard Harbridge
New technologies are changing the way people work with each other, their organization’s partners, and their customers. Employee expectations have grown and are being met by innovation that delivers greater accessibility, lower costs, and faster results. The catch? Organizations and employees need to understand, adopt, and use these technologies or risk being outpaced by new competitors or changes in the marketplace.
Join Richard Harbridge in an insightful discussion as he explores why collaboration can be challenging in organizations today, what we can do about it together.
Proactive governance & adoption in Microsoft 365 are essential to success. But, where should you start? Join us to find out everything you need to know.
Proactive governance of Microsoft 365 is critical as organizations continue to depend more and more on the competitive advantage and productivity it can provide. After all, Microsoft 365’s value and impact are heavily dependent on whether it is leveraged, but also how efficiently it is leveraged – and that comes down to governance.
Grab a mug and join Michal Pisarek, Orchestry CEO & Microsoft MVP, and Richard Harbridge, 2toLead CTO & Microsoft MVP to discover everything you need to know about proactive governance & adoption within Microsoft 365.
Things Sales People Should Never Stop DoingAbhishek Shah
Selling for a living is tough… There are many highs and frequent lows. Constant pressure to reach sales targets, customer and prospects that are more demanding, and changes in the marketplace all make sales a tough career.
If you are serious about maintaining a long-term career in sales, here are 14 things you should never stop doing. If by chance, you haven’t started doing some of these, I suggest that you do start…the sooner, the better.
This is an overview of a webinar sponsored by the EcSell Institute and LucidEra. It focuses on the 6 Pillars of Sales Productivity and the importance of measurement to sales success in this difficult economy.
The term cloud computing is being used more and more, but what is it and why should you understand it? In this free webinar we will explain what cloud computing means, define the different types, discuss how it is impacting nonprofits and libraries, and outline some criteria for use. The challenges of using the “cloud” will be discussed, as well as whether cloud computing will simplify your life and reduce software and IT staffing costs.
Hear from Anna Jaeger, Co-Director, GreenTech at TechSoup Global, and Peter Campbell, Nonprofit Technologist at Earthjustice, who will help you understand this topic in order to better communicate with your consultants, staff and board. This webinar is applicable for any size organization and ideal for decision makers who need to communicate about cloud computing with tech consultants, and who are interested in making more informed technology decisions.
A overview presentation on Microsoft 365 with a particular focus on the Business offering. It covers what the product is and why it is important for resellers and customers. Video available at - https://youtu.be/UekuL1wUR6o
Enabling Teamwork From Anywhere - From Microsoft and Razor TechnologyDavid J Rosenthal
As we look at how Microsoft 365 cost savings can help customers achieve their goals, these are the key categories of savings.
Consolidating to a single vendor can cost much less than choosing different vendors for multiple capabilities. Microsoft 365 includes many of the capabilities for which you are currently paying other vendors.
The expectation is that every customer should be able to reduce administration effort because Microsoft will now be responsible for maintaining the hardware and software. This helps IT transition to higher-value activities and boost morale.
The security solutions within Microsoft 365 greatly reduce the number of successful end user security attacks. Attacks that are successful are usually found faster when the impact is less severe. That means easier remediation. Compliance solutions help reduce your risk by managing alerts on potential insider risk, protecting sensitive information, and quickly finding and responding to regulatory requests.
Microsoft 365 helps organizations reduce office space costs by enabling them to move on-site employees to permanent, secure and remote positions. It also allows for valuable collaboration while reducing travel costs.
Microsoft 365 helps organizations transform and streamline business processes through workflows, dashboards, AI capabilities, and more.
Any customer previously paying for Microsoft client software and CALs that would no longer be required after licensing Microsoft 365 would receive this benefit.
Compared to their on-prem peers, customers who have strongly adopted Microsoft 365 are:
66% more likely to say they are “very confident” in their org to deliver technology that’d help them manage through challenges.
57% more likely to say that end users have the technology to enable flexibility to choose where they get their jobs done
2.1x higher levels of user satisfaction with the remote work experience relative to peers less adopted on Microsoft 365.
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
Key Trends Shaping the Future of Infrastructure.pdfCheryl Hung
Keynote at DIGIT West Expo, Glasgow on 29 May 2024.
Cheryl Hung, ochery.com
Sr Director, Infrastructure Ecosystem, Arm.
The key trends across hardware, cloud and open-source; exploring how these areas are likely to mature and develop over the short and long-term, and then considering how organisations can position themselves to adapt and thrive.
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
Generating a custom Ruby SDK for your web service or Rails API using Smithyg2nightmarescribd
Have you ever wanted a Ruby client API to communicate with your web service? Smithy is a protocol-agnostic language for defining services and SDKs. Smithy Ruby is an implementation of Smithy that generates a Ruby SDK using a Smithy model. In this talk, we will explore Smithy and Smithy Ruby to learn how to generate custom feature-rich SDKs that can communicate with any web service, such as a Rails JSON API.
9. 0 20 40 60 80 100% 2000 2005 2010 Work Styles (Source: Gartner - http://www.datapro.com/teleconferences/attributes/attr_103789_115.ppt) Different time, different place Same time, different place Same time, same place Working alone Percentage of work that depends on group input
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11. Exploration of the knowledge gap The task is not so much to see what no one yet has seen, but to think what nobody has yet thought about that which everyone sees – Schopenhauer
12. To maintain a competitive advantage… … we will have to make collaboration with colleagues down the corridor or around the world as natural as working alone to bridge the knowledge gap Team Division Enterprise Individual Extranet Internet
16. No problem if they were abundantly available? ...but they are a rare commodity Demographic overview Belgian Population
17. Organization structures change Traditionals Boomers Xers Yers 1928 2000+ Business process Organizational shape Workplace Technology
18. ‘ New World of Work’ Foundation Unified Communications Collaboration Enterprise Content Management Business Intelligence Standardized Rationalized Basic Dynamic Enterprise Search Business Productivity Infrastructure Optimization Identify where you are Identify where you want to be
19. Location : (re) - Design Virtual Physical Alone Together Anywhere Anytime @ Any Device
30. Virtual Machine Hosts Physical Infrastructure Virtual Machine Manager agents deployed to virtual machine hosts Performance data collected to identify consolidation candidates Physical servers converted to virtual machines Performance data collected from VM hosts for intelligent placement Intelligent placement of each VM on optimal host Physical machines retired or repurposed Prioritized report of consolidation candidates
69. Editing Conflict Resolved by Merge Engine Synchronizing Only Updated Sections (Deltas) Local Copy Saved for Offline Access
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79. Artist Tracker > Artists Artists Contracts Artist Name Address City State Artist Mandible Artist Name: Mandible Agent: Andrew Datars Quartet Stuck in the Mud Tastes like chicken Deathrattle Jay Hamlin Trio Down on the Bayou Concourse Down on the Bayou Concourse Concourse Jay Hamlin Trio My Artists
94. Streamline Communications Between People and Organizations Increase Operational Efficiency & Flexibility Amplify IT Visibility and Control Provide an Interoperable and Extensible Platform Now and for Your Future Instant Messaging Application Integration Across Networks Across Devices E-mail/ Calendaring Audio, Video & Web Conferencing Enterprise Telephony Software Powered Communications
95. The Business Impact of UC Good for Business. Better for the Earth. “ We expect unified communications to increase our ability to move forward faster.” CIO, global business services firm
98. Decreasing Costs Unified Communications Bring Immediate Cost Savings Note: Cost savings above are based on customer interviews and calculations using the Forrester’s Total Economic Impact framework.
99. 2008 The Magic Quadrant is copyrighted August 2007 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the "Leaders" quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. SOURCE: Gartner, Inc., “Magic Quadrant for Unified Communications, 2007” by Bern Elliot, August 20,2007 The Magic Quadrant graphic was published by Gartner, Inc., as part of a larger research note and should be evaluated in the context of the entire report. View the full Gartner report, compliments of Microsoft, at http://mediaproducts.gartner.com/reprints/microsoft/article3/article3.html .
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103. AD site: Dallas AD site: San Jose Microsoft Confidential Exchange 2010 High Availability Overview Failover managed within Exchange Easy to stretch across sites All clients connect via CAS servers Database centric failover Client Access Server Mailbox Server 1 Mailbox Server 2 Mailbox Server 3 Mailbox Server 6 Mailbox Server 4 Mailbox Server 5 Client Access Server
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106. Manage Inbox Overload Organize and Navigate with Ease Using Enhanced Conversation View and Filtering
107. Manage Inbox Overload Help Reduce Unnecessary and Undeliverable E-Mail Through New Sender MailTips Reduce Non-Delivery Reports Remove Extra Steps and E-Mail
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109. Enhance Voice Mail Create Customized Voice Mail Menus with Personal Auto Attendant
114. Better Manage Mail in an Integrated Archive While Maintaining a Familiar User Experience
115. Personal Archive User experience User can view, read, navigate, flag and reply to archived mail same as live mail User gets conversation view scoped to Archive (same as PSTs) Reply to message in archive puts message in live mail sent items (same as PSTs) Folder hierarchy from primary mailbox maintained
116. Personal Archive Search Option to search archive only or both live and archived mail Advanced search options work across live and archived mail
117. Retention Polices At the folder or item level Policy automatically deletes email after x days Expiration date label Policies automatically move mail to archive after x days Policies applied to all mail within a folder
119. The new way of working! …much m ore than just changing a few habits … it’s a vision ! Hans Demeyer Supplier of Inspiration & Optimism CT-interactive
Welcome Today we have a celebration We moved offices by 1 kilometer, but we entered a whole new world: the new world of work The old world out there is quickly fading and shifting into new patterns, new connections, new ways of doing business Take a look outside. You see? The world is flat.
When Friedman wrote the ‘World is Flat’ he was discussing the globalisation as An irrevocable process A process that is shifting gears In order to come to greater speed. In the mean time we are confronted with a knowledge gap. We simply cannot grasp everything that is to be known in out world unless we make use of technology Moreover our demographic pyramid is transforming: the babyboomers are gradually retiring. A new generation of workers is taking their place: the Millenials. They are far less in quantity, so they will have to work smarter
Whether we want it or not: the economic landscape is shifting rapidly by Geopolitical changes New economic desiderata By the enhanced use of new technology
In the old economy the value chain was rather straightforward: You bought your primary goods, added value by assembling them in the same market and sold them to your customers in the same market When your business was successful, you expanded to other markets and copied the complete value chain
In the old economy the value chain was rather straightforward: You bought your primary goods, added value by assembling them in the same market and sold them to your customers in the same market When your business was successful, you expanded to other markets and copied the complete value chain
The paradox of diminishing knowledge: - In the Renaissance Leonardo da Vinci was a real ‘uomo universale’ - Today the ratio between what “can be known” and “what we know” is deceasing very fast - Although our absolute knowledge increases fast by generation - information is avalailable to the entire world at thye same time - the challenge is to extract knowledge out of the information - this is impossible without technological tools
As it was the case in the Renaissance, nobody can know anymore was “is to be known” ‘ Tweede Kamer’ in the Netherlands made a report to government that the old ‘knowledge by heart’ educational model of schools didn’t suffice anymore : Rapport ‘Tijd voor Onderwijs’. Tweede Kamer Staten Generaal. Februari 2008 Education should focus on the talents of pupils and not on the shortcomings The same goes for Belgium: We score nr. 1 on the globalisation index, but just mediocre on the competetivity index. We need technology to overcome the knowledge gap.
the active population of Belgium is ageing Babyboomers are retiring Millenials are entering the labour market, but their numbers are much more limited They have to do more with less But they are well prepared….
Generation Y refers to people born after 1984? People who have only known economic progress and this generation has their specifics. - they are not intimidated by IT were born with and grew-up with technology They grew-up in a timeframe where everything became discusseable, they have been allowed to speak openly & fleely and they habe been encouraged to build their own opinion about things They got the space, the freedom and the monetary support to develop to their own wishes and capabilities, this is a happy generation, without fear and full of optimism They care less about status & salary, for them work is some kind of entertainment and a good way to extend their social network. They are looking for a good split between work & private. They want their employer to provide flexibility, permanent coaching, training & feed-back. You know, when I used to do my homework, I was usually in a dark room, with this typical - I think it was Ikea – Bureaulamp which you had in multiple colors (Red, blue, Yellow, black & White) in order to concentrate & not to be distracted by the environment. And when I was stuck, and if I was lucky, I could go in the hallway and make a phonecall toa a classmate. But not for long, as after max 15’, my dad would open the door to remind me how expensive it is to make phone calls and that it was the 3th time this week and that I’d better hurry-up and pay more attention while in class. Well today, youngsters make their homework before television with a laptop, while surfing on the internet and chatting with multiple classmates at the same time. They are used to escalating a chat session into a phone call or a ‘web’ conference. Generation Y's strength is its technological sophistication. Digital communication is Generation Y's birthright. Members grew up in an on-demand world where access to information is immediate. Technology has been and remains an integral part of their daily lives, including their relationships. Thus, they possess the tools and savvy needed to work with the information systems running companies today and to address the challenges of working in virtual teams on complex problems. Raised to be team players, Millennials are especially suited for collaborative work environments.
digital natives have always had PCs in their environment They know how to use technology and they use all the means they have, together (example daughter) By using their communication channels, the world is their village They want to work in a flexible environment. They can easily organize themselves in project groups and use their communication channels for problem solving, advice or brainstorming Is your organisation readyto welcome them?
The demographic pyramid is getting a different shape: workforce will be less abundantly available as of now The millenials have the freedom of choice: they will go to the environment that covers best their way of living and their goals
Alone / virtual: 15 years ago I drove to the office to make a call to the Japan Fysical/together: meeting with the labor unions Today: I make that call to the US when I’m driving to a customer, or when I’m working from my favorite spot By enabling technologies only the fysical/together part of the work will need to be done in the office. All the rest can be done anywhere, anytime at any device Will this be the end of the endless traffic jams – probably not entirely but it will smoothen traffic out
06/21/10 07:35
SS09Sep Module: OS Desktop
SS09Sep Module: OS Desktop
SS09Sep Module: OS Desktop
SS09Sep Module: OS Desktop
SS09Sep Module: OS Desktop
Speaker Notes: Windows Server 2008 included major enhancements to Terminal Services. For Windows Server 2008 R2 Microsoft renamed Terminal Services to Remote Desktop Services. RD RemoteApp provides the ability to run both local and remotely-hosted programs on a Windows desktop. These programs will be fully integrated with the local computer, having their own resizable windows and taskbar entries. The remote program is completely integrated with the user's desktop, and appears to the user as if it is running on the user's local computer. Users can run programs from a remote location side-by-side with their local programs. If the program uses a notification area icon, this icon appears in the client's notification area. Popup windows are redirected to the local desktop. Local drives and printers can be redirected to appear in the remote program. Many users might not be aware that the remote program is any different than a local program RD Gateway is a role service that allows authorized remote users to connect to terminal services based resources on an internal corporate or private network, from Internet-connected devices. The network resources can be terminal servers, terminal servers running RemoteApp programs, or computers with Remote Desktop enabled RD Web Access is a Windows Server 2008 role service provides a web site that lists RemoteApp Enabled application, remote desktops servers, and virtual deksotps. This web site is accessible from either the Internet or from the intranet to access a list of available RD RemoteApp programs. To start a RemoteApp program, users just click the program icon. When the RemoteApp program starts, a RD Services session is started on the RD session or virtual server that hosts the RemoteApp program or virtual desktop RD Easy Print driver offers organizations: Increased reliability of Terminal Services printing for both RemoteApp and remote desktop sessions. Support for legacy and new printer drivers without the necessity of installing these drivers on the terminal server. Scalability improvements over Windows Server 2003 in terms of printer enumeration performance. During the Winlogon process, the spooler only enumerates printers that are available for a user in a particular session instead of enumerating all redirected printers. Therefore, printers are enumerated on a per-session basis, instead of on a per-user basis. Enhanced available printer capabilities in that The Terminal Services Easy Print use the client side driver to ensure that all of the printer capabilities normally available to the user can also be used in remote sessions. All of the physical printer driver's capabilities are available for use when a user views the printing preferences.
[Build 1] – The following slide provides a high level overview of the components in RDS. We will look at the new RDSH and RDVH technologies in depth later on. Remote Desktop Session Host Server provides a similar set of functionality as Terminal Server. RD Virtual Host Server is a hyper-v based server that is used to provide VDI functions. RemoteApp and Desktop Web Access Server provides a web based interface for RemoteApp enabled applications as well as one click access to virtual desktops. Highlight that you need Windows 7 on the client to take full advantage of Desktop Connections. RD Gateway to offer secure remote access to RDS servers and infrastructure All components require an RDS licensing server Permissions and policy is stored in Active Directory [Build 2] Remote Desktop Client gets connection information from the RD Web Access Server. If the client is outside the network the client connects through the RD Gateway server, if they are internal then can connect directly to an RDSH or RDVH server. In both cases the server that the client connects to is negotiated by the RD connection Broker. The connection broker plays a central role in RDS to make sure clients get connected to appropriate resources. It also helps clients reconnect to disconnected or interrupted session, and makes sure that clients are connecting to the correct servers for VDI resources. At a high level the remote client uses the RD Gateway to obtain access to the RDSH RD Session Host and RDVH servers. The RD Connection Broker connects clients to sessions and VMs on the RDSH and RDVH servers. All Remote Desktop Servers require validation with an RD Licensing Server.
RD Session Host is the well known Terminal Services experience with performance and compatibility improvements to allow a more seamless user experience. RemoteApp application are also hosted using RDSH. RDSH Server Role is installed on the Remote Desktop Session Server. Applications are installed on the server Multiple RDSH servers can be deployed along with a load balancing technology. Every server needs to be identically configured with the same applications. User requests an application from their desktop. The RDP client connects to the RD connection Broker which provides the best server to connect to in the RD server farm. If the Remote connection is interrupted the RD Connection broker can reconnect the user to the session they were last connected to.
Runs on Remote Desktop Session Host (RDSH) Enable Server Consolidation Mitigate Roaming Profile Issues Transform RDS into a dynamic system Designed for low bandwidth Requires separate App-V for RDS-CAL App-V provides application level virtualization. This separates the applications from the operating system so that they aren’t physically installed. (Registry Settings, Services, and installation files are stored on a virtual file system). Applications are virtualized per instance: Files (incl System Files) Registry, Fonts, .ini COM / DCOM objects Services, Name Space, Semaphores & Mutexes Applications do not get installed or alter the operating system Yet tasks process locally on the host computer (i.e. the RD Session Host ). App-V for RDS provides a management environment to stream applications to RDSH servers, which can be published either directly to the client or to a virtual desktop running on a Remote Desktop Virtualization Host (RDVH).
RD Virtualization Hosts: RDS provides the infrastructure framework to provide a consistent and high fidelity user experience. This means that the user doesn’t have to worry about where their virtual machine is stored. RDS infrastructure will make sure users are properly routed to the correct server. In the event of disconnection the user will be able to transparently connect to lost sessions. Taking advantage of devices and printer redirection, DirectX redirection, Audio Redirection, and Aero glass redirection features the remote desktop is presented to the user like a local desktop. 1)Personal Virtual Desktops. – Requires a virtual machine that is assigned through Active Directory. (Requires the Windows Server 2008 R2 ADUC MMC) 2)Personal Virtual Desktops will grow as more data is saved to them. 3)Virtual Desktop pool lets you group together common desktops. You need an RD Redirector for each RD Virtual Desktop Pool you decide to deploy. 4)Every time you disconnect from the RD Virtual Desktop Pool the VHD file for the Virtual Desktop is reset to a preconfigured state.
Title: TS RemoteApp Overview Talking Points: Windows Server 2008 Terminal Services RemoteApp (TS RemoteApp) provides the ability to run both local and remotely-hosted programs on a Windows desktop. TS RemoteApp provides the ability to run both local and remotely-hosted programs on a Windows desktop. These programs will be fully integrated with the local computer, having their own resizable windows and taskbar entries. The remote program is completely integrated with the user's desktop, and appears to the user as if it is running on the user's local computer. Users can run programs from a remote location side-by-side with their local programs. If the program uses a notification area icon, this icon appears in the client's notification area. Popup windows are redirected to the local desktop. Local drives and printers can be redirected to appear in the remote program. Many users might not be aware that the remote program is any different than a local program. The Terminal Server Configuration console is the central location from which administrators configure a terminal server to host remote programs. [BUILD1] RemoteApp Console: From the RemoteApp console, you can select which applications on the terminal server to make available as remote programs as well as deciding whether or not such programs should also be made available by means of Terminal Services Web Access. [BUILD2] TS Web Access: TS Web Access provides a single convenient location for users to see all the applications on any given terminal server. It is also possible to provide users with MSI based installable packages that create shortcuts on the desktop that can be used to launch RemoteApp programs., [BUILD3] Programs Look Like They Are Running Locally: This image demonstrates TS RemoteApp. Microsoft Office Outlook 2007 is running on a terminal server, and yet the launch-tray icon and the reminder tabs are integrated on the client desktop as if it were running locally. This compares to previous versions of Terminal Services where the application was constrained by the frame of internet explorer – which was a terrible user experience. [BUILD4] Remote Desktop Client: Remote Programs are only supported by the Remote Desktop client 6.0, or later. This client is available for Windows XP SP2, Windows Server 2003 SP1, and Windows Vista, and is distributed free through Windows Update. 06/21/10 07:35
Title: TS Easy Print Overview Talking Points: TS Easy Print Overview Under normal operations, the u ser connects to the terminal server TS Easy Print used instead of a vendor print driver User prints from application - printer option dialogs are generated on the client NOT the server Document rendered into XPS format (XML Paper Specification) Print job sent back to client printer and rendered with client print driver The new Terminal Services Easy Print driver offers organizations: Increased reliability of Terminal Services printing for both RemoteApp and remote desktop sessions. Support for legacy and new printer drivers without the necessity of installing these drivers on the terminal server. Scalability improvements over Windows Server 2003 in terms of printer enumeration performance. During the Winlogon process, the spooler only enumerates printers that are available for a user in a particular session instead of enumerating all redirected printers. Therefore, printers are enumerated on a per-session basis, instead of on a per-user basis. Enhanced available printer capabilities in that The Terminal Services Easy Print use the client side driver to ensure that all of the printer capabilities normally available to the user can also be used in remote sessions. All of the physical printer driver's capabilities are available for use when a user views the printing preferences. Detailed Talking Points: Terminal Services Easy Print (TS Easy Print) is a feature in Windows Server 2008 that enables users to reliably print from a TS RemoteApp program or from a TS remote desktop session to the correct printer on their client computer. In previous versions of Terminal Services, a user would connect to the terminal server and the closest matching server print driver would be selected. When a user accessed and ran Microsoft Office Word to print a document, the document would be rendered with the server printer driver and the print job would be sent back to the client printer for printing. Frequently, there would be no close printer driver match. So, although the user may have been running Microsoft Word on Terminal Services, they were not able to print. Or, when the document was rendered with the printer driver and sent back to the client printer, the output appeared corrupted. Another common problem was that upon connecting to Terminal Services, the user would see basic or different printer than would normally be seen on their local machine. This resulted in, for example, the user being unable to print in color even though this functionality was supported by the local printer. Overall, managing unreliable printer drivers was challenging and often resulted in distorted output. Now, in Windows Server 2008, Terminal Services Easy Print leverages the client-side print driver (no server side driver needed) to enable fast and reliable printing to a local or network-attached printer. End users can more productively work from remote locations. It also enables users to have a much more consistent printing experience between local and remote sessions. Use the following steps as reference for the build.: Normal Operation User connects to the terminal server Closest match print driver selected User runs word on TS, selects print and document is printed Document rendered with printer driver Print job sent back to client printer No Driver Match User connects to the terminal server No printer driver match User runs MS Word on TS but can’t print Odd Behaviour User connects to the terminal server Closest match print driver selected Document submitted on server Document rendered with printer driver Print job sent back to client printer and ‘looks odd’ or worse is corrupted Lack of Options/Feature Mismatch User connects to the terminal server Closest match print driver selected Client sees only basic printer properties / different properties than they see on their client driver E.g. user unable to print in colour even though the local printer supports it Drivers of Death User connects to the terminal server Closest match print driver selected Document submitted Document rendered with printer driver Consumer grade driver crashes server Reconnections crash additional servers
Nieuwe functies in R2 In deze nieuwe release ervaren IT-professionals, ontwikkelaars en zakelijke gebruikers de volgende mogelijkheden: Profiteer van hardware-innovatie Breid het ondersteunde aantal logische processors uit van 64 naar 256. Zodoende beschikken klanten over meer keuze om een schaalbaar systeem met hoge prestaties te verkrijgen. Optimaliseer hardware Dashboards bieden inzicht in gebruik en overtredingen van policies zodat u mogelijkheden voor consolidatie kunt vaststellen, investeringen kunt optimaliseren en gezonde systemen kunt onderhouden. Beheer efficiënt en schaalbaar Via nieuwe uitbreidingen in SQL Server Management Studio krijgen organisaties inzicht in hun groeiende toepassingen en databases en kunnen ze hogere serviceniveaus garanderen via policies en dashboards. Verbeter samenwerking van ontwikkeling en IT-beheer Beheer de levenscyclus van toepassingen effectiever dankzij integratie met Visual Studio. Dankzij een nieuw projecttype beschikt u over één beheereenheid waarin u het databaseschema met toepassingsvereisten kunt verpakken. Op die manier kunt u toepassingen van hogere kwaliteit ontwikkelen, terwijl ook implementaties, migraties en wijzigingen in de loop der tijd worden versneld. Verbeter de kwaliteit van uw gegevens Omdat masterdata centraal wordt gedefinieerd, geïmplementeerd en beheerd, kunt u consistent rapporteren over diverse systemen heen en overal in de organisatie snellere, nauwkeurigere resultaten leveren. Beheer analysetoepassingen die door de eindgebruiker zijn gedefinieerd Dankzij uitgebreid beheer via Microsoft SharePoint kan de IT-afdeling alle BI-oplossingen beheren en beveiligen, waardoor de oorspronkelijke auteurs zich kunnen richten op de prioriteiten van het bedrijf. Rapporteer met gemak Ontwikkelen in kortere tijd en met lagere kosten rapportages, waarmee gebruikers hun eigen queries, rapporten en diagrammen kunnen maken via krachtige, intuïtieve mogelijkheden voor ontwerpen en ad-hocrapportage. Haal meer uit uw gegevens De nieuwe ondersteuning voor geografische visualisatie kan nieuwe inzichten en ontdekkingen opleveren wanneer u locatiegegevens combineert met bedrijfsgegevens voor rapporten en analyses. Bouw krachtige analysetoepassingen. Met de in-memory analyse add-in voor Microsoft Excel 2010 kunnen zakelijke gebruikers snel grote hoeveelheden gegevens in Excel openen, analyseren en samenvatten. Zonder hulp van de IT-afdeling. Consolideer uw gegevens Door nieuwe mogelijkheden voor 'data mash-ups' worden tijdrovende taken voor het verzamelen en consolideren van gegevens vereenvoudigd. Integreer gegevens van meerdere bronnen, waaronder bedrijfsdatabases en externe bronnen, met behulp van krachtige tools in Microsoft Excel. Deel en werk samen zonder zorgen Dankzij nieuwe tools voor samenwerking kunt u eenvoudig analysetoepassingen en rapporten delen via Microsoft Office SharePoint, waar ze automatisch worden vernieuwd, worden onderhouden en toegankelijk worden gemaakt voor anderen. » Bekijk de voordelen van SQL Server 2008 R2
Nieuwe functies in R2 In deze nieuwe release ervaren IT-professionals, ontwikkelaars en zakelijke gebruikers de volgende mogelijkheden: Profiteer van hardware-innovatie Breid het ondersteunde aantal logische processors uit van 64 naar 256. Zodoende beschikken klanten over meer keuze om een schaalbaar systeem met hoge prestaties te verkrijgen. Optimaliseer hardware Dashboards bieden inzicht in gebruik en overtredingen van policies zodat u mogelijkheden voor consolidatie kunt vaststellen, investeringen kunt optimaliseren en gezonde systemen kunt onderhouden. Beheer efficiënt en schaalbaar Via nieuwe uitbreidingen in SQL Server Management Studio krijgen organisaties inzicht in hun groeiende toepassingen en databases en kunnen ze hogere serviceniveaus garanderen via policies en dashboards. Verbeter samenwerking van ontwikkeling en IT-beheer Beheer de levenscyclus van toepassingen effectiever dankzij integratie met Visual Studio. Dankzij een nieuw projecttype beschikt u over één beheereenheid waarin u het databaseschema met toepassingsvereisten kunt verpakken. Op die manier kunt u toepassingen van hogere kwaliteit ontwikkelen, terwijl ook implementaties, migraties en wijzigingen in de loop der tijd worden versneld. Verbeter de kwaliteit van uw gegevens Omdat masterdata centraal wordt gedefinieerd, geïmplementeerd en beheerd, kunt u consistent rapporteren over diverse systemen heen en overal in de organisatie snellere, nauwkeurigere resultaten leveren. Beheer analysetoepassingen die door de eindgebruiker zijn gedefinieerd Dankzij uitgebreid beheer via Microsoft SharePoint kan de IT-afdeling alle BI-oplossingen beheren en beveiligen, waardoor de oorspronkelijke auteurs zich kunnen richten op de prioriteiten van het bedrijf. Rapporteer met gemak Ontwikkelen in kortere tijd en met lagere kosten rapportages, waarmee gebruikers hun eigen queries, rapporten en diagrammen kunnen maken via krachtige, intuïtieve mogelijkheden voor ontwerpen en ad-hocrapportage. Haal meer uit uw gegevens De nieuwe ondersteuning voor geografische visualisatie kan nieuwe inzichten en ontdekkingen opleveren wanneer u locatiegegevens combineert met bedrijfsgegevens voor rapporten en analyses. Bouw krachtige analysetoepassingen. Met de in-memory analyse add-in voor Microsoft Excel 2010 kunnen zakelijke gebruikers snel grote hoeveelheden gegevens in Excel openen, analyseren en samenvatten. Zonder hulp van de IT-afdeling. Consolideer uw gegevens Door nieuwe mogelijkheden voor 'data mash-ups' worden tijdrovende taken voor het verzamelen en consolideren van gegevens vereenvoudigd. Integreer gegevens van meerdere bronnen, waaronder bedrijfsdatabases en externe bronnen, met behulp van krachtige tools in Microsoft Excel. Deel en werk samen zonder zorgen Dankzij nieuwe tools voor samenwerking kunt u eenvoudig analysetoepassingen en rapporten delen via Microsoft Office SharePoint, waar ze automatisch worden vernieuwd, worden onderhouden en toegankelijk worden gemaakt voor anderen. » Bekijk de voordelen van SQL Server 2008 R2
Nieuwe functies in R2 In deze nieuwe release ervaren IT-professionals, ontwikkelaars en zakelijke gebruikers de volgende mogelijkheden: Profiteer van hardware-innovatie Breid het ondersteunde aantal logische processors uit van 64 naar 256. Zodoende beschikken klanten over meer keuze om een schaalbaar systeem met hoge prestaties te verkrijgen. Optimaliseer hardware Dashboards bieden inzicht in gebruik en overtredingen van policies zodat u mogelijkheden voor consolidatie kunt vaststellen, investeringen kunt optimaliseren en gezonde systemen kunt onderhouden. Beheer efficiënt en schaalbaar Via nieuwe uitbreidingen in SQL Server Management Studio krijgen organisaties inzicht in hun groeiende toepassingen en databases en kunnen ze hogere serviceniveaus garanderen via policies en dashboards. Verbeter samenwerking van ontwikkeling en IT-beheer Beheer de levenscyclus van toepassingen effectiever dankzij integratie met Visual Studio. Dankzij een nieuw projecttype beschikt u over één beheereenheid waarin u het databaseschema met toepassingsvereisten kunt verpakken. Op die manier kunt u toepassingen van hogere kwaliteit ontwikkelen, terwijl ook implementaties, migraties en wijzigingen in de loop der tijd worden versneld. Verbeter de kwaliteit van uw gegevens Omdat masterdata centraal wordt gedefinieerd, geïmplementeerd en beheerd, kunt u consistent rapporteren over diverse systemen heen en overal in de organisatie snellere, nauwkeurigere resultaten leveren. Beheer analysetoepassingen die door de eindgebruiker zijn gedefinieerd Dankzij uitgebreid beheer via Microsoft SharePoint kan de IT-afdeling alle BI-oplossingen beheren en beveiligen, waardoor de oorspronkelijke auteurs zich kunnen richten op de prioriteiten van het bedrijf. Rapporteer met gemak Ontwikkelen in kortere tijd en met lagere kosten rapportages, waarmee gebruikers hun eigen queries, rapporten en diagrammen kunnen maken via krachtige, intuïtieve mogelijkheden voor ontwerpen en ad-hocrapportage. Haal meer uit uw gegevens De nieuwe ondersteuning voor geografische visualisatie kan nieuwe inzichten en ontdekkingen opleveren wanneer u locatiegegevens combineert met bedrijfsgegevens voor rapporten en analyses. Bouw krachtige analysetoepassingen. Met de in-memory analyse add-in voor Microsoft Excel 2010 kunnen zakelijke gebruikers snel grote hoeveelheden gegevens in Excel openen, analyseren en samenvatten. Zonder hulp van de IT-afdeling. Consolideer uw gegevens Door nieuwe mogelijkheden voor 'data mash-ups' worden tijdrovende taken voor het verzamelen en consolideren van gegevens vereenvoudigd. Integreer gegevens van meerdere bronnen, waaronder bedrijfsdatabases en externe bronnen, met behulp van krachtige tools in Microsoft Excel. Deel en werk samen zonder zorgen Dankzij nieuwe tools voor samenwerking kunt u eenvoudig analysetoepassingen en rapporten delen via Microsoft Office SharePoint, waar ze automatisch worden vernieuwd, worden onderhouden en toegankelijk worden gemaakt voor anderen. » Bekijk de voordelen van SQL Server 2008 R2
Microsoft Unified communications reduces complexity by putting people at the center of the communications experience. Our goal is to integrate all of the ways we contact each other in a single environment, using a single identity and presence that spans phones, PCs and other devices. We see this as the role of software in the workplace. Use software to transcend geographic boundaries so you can stay connected with team members and partners no matter what device you’re using, and no matter where you are. Communicate with people in real-time from your office PC or on mobile devices while on the road, in a security enhanced environment. Rather than invest in expensive, redundant infrastructures, Unified Communications brings all forms of communications together through software to provide more effective communications. There are many definitions that exist in the market today, but we believe a few core elements need to be addressed to deliver truly unified communications: Streamlined Communications for end-users Increased Operational Efficiency for IT professionals Built-in Protection for the organization A future-ready foundation built on software
Talking Points With spiraling gasoline and energy prices and financial industry turmoil, corporations are taking a hard look at cost cutting and the cost of their carbon footprints. Yet organizations need an ability to transform ideas into value, through process innovation, strategic insights and customized services to maintain competitive advantages in the today’s new world of work that is global, more connected and always on. Microsoft unified communications help organizations improve business outcome while decreasing costs of travel and communications. Microsoft UC solutions help customer’s business goals in the 3 key areas. Improving Business Outcome Decreasing costs Protecting the environment Let’s see each of these benefit areas more in details.
Talking Points Organizations can improve individual and team results by using Microsoft unified communications solutions to communicate and collaborate faster with team members, partners and customers across geographies and time zones. Improved User and Team Productivity –Microsoft unified communications solutions allow users to be more productive by making it easier to contact colleagues for information, check for messages and stay productive while out of the office. Faster Project Completion – Improved communication within project teams improves efficiency and reduces completion time, as does the ability to reach out to subject matter experts beyond the project team, allowing teams to complete more projects. These capabilities can also bring the same benefits to product development time, resulting in decreased time to market for new products. Shortened Sales Cycle Times – Microsoft unified communications solutions promote collaboration on sales presentations and speed responses to customer questions. Presence awareness allows salespeople to find the subject matter experts they need to answer questions quickly and easily which can reduce the time spent on proposals and responding to customer questions. These advantages can increase the number of proposals delivered and won. Faster Resolution of Customer Issues – Enhanced communication between customer service and subject matter experts through presence awareness, call forwarding and other tools, means customer issues can be resolved more quickly, reducing the cost required to field calls and handle customer interactions. Attract & retain employees – Microsoft unified communications can be used to provide a flexible working environment for workers, reducing turnover and costs associated with hiring. Further, being able to provide the latest tools can have a positive effect on attracting new talent.
Talking Points By integrating Microsoft unified communications into business processes, organizations can improve their business outcomes even further. Microsoft offers industry business solutions for customers in Manufacturing, Healthcare, Financial Services, Public Sector and more. Manufacturing - IDC expects IT spending to reach $1.3 trillion on a worldwide level by 2009 where manufacturing will account for the largest percentage of this spending. How do manufacturers’ pains translate to the world of Microsoft? We enable people to address their industries functional pains and meet business goals. People in manufacturing companies want to drive new product innovation, efficient operations, and supplier connections, while extending customer relationships and managing customer demands. Enabling them to accomplish those goals is the essence of the People-Ready business vision, and it is our core strategy. Financial Services - According to IDC data, financial services has an IT spend of $208B in FY07 that will grow at an average of 6.3% per annum over the next 5 years. Banking growth will be 6.2%, Insurance 4.9% and Capital Markets 6.0%. In today's competitive market, banks and Insurance companies need to retain customers, increase wallet share and profitability, and attract new customers. But because customers often perceive financial services as commodities, banks and insurance companies are generally undifferentiated and customer loyalty is low. To meet this challenge, financial services need to provide customers with top-notch customer service whether they walk into a branch office or start connecting to your financial services company online or by telephone. Deploying MS UC solutions enables customer-facing staff to have a complete view of the customer's product usage and account activities allowing them to easily identify and access information and quickly match new services to the customer's needs. UC-enabled employees can streamline their communication to spend more time serving their customers, providing real-time top notch customer service giving their companies a true competitive edge! Healthcare - Across both public and commercial sectors, healthcare represents about 5 percent of the total software market. Per IDC, the FY07 global addressable IT software spending for Microsoft in the Health IT market was $4.5B in FY07, growing at a CAGR of 11.3% until 2009. This is the fastest growth rate compared to other vertical industries. Traditionally, healthcare has lagged behind other industries in deploying new technology solutions because most of the solutions available were expensive, labor-intensive to implement, and training-intensive to learn to use. Microsoft and its partners offer economical, easy-to-implement-and-use, flexible Knowledge Driven Health solutions that meet the workflow needs of healthcare professionals, helping healthcare organizations leverage technology to address their most pressing issues. Oil & Gas (Part of Manufacturing) – UC can help the O&G companies’ geographically dispersed teams in both upstream (exploration & production; refining & petrochemical) and downstream (transportation, retail). Great demonstration of “Communication Enabled business processes” shows automated “machine to human” alerts during problem in refining process. Public Sector – The public sector market is made of government, education, and multi-national industries. The government industry is segmented into national/federal, state, and local government verticals, and the education industry includes several vertical segments including: K-12, higher education, and lifelong learning centers. In addition, the market includes multi-national organizations which work broadly with governments around the world. Examples include: the United Nations and the World Bank. Government business as well as the opportunity for Microsoft is growing. As a matter of fact, IDC forecasts global IT government spending to increase at a compound annual growth rate of 6 percent through 2008 to reach $1.2 trillion. Government is Microsoft's second largest IT vertical after manufacturing, with the highest growth rates in software spending overall. The vision of the WW Public Sector group at Microsoft is to build sustainable, long-term relationships with our government, education and Global Strategic accounts, reaching a level where we are a trusted, visionary technology company for the public sector. The Microsoft Education mission is to enable educators, students, and educational institutions to realize their full potential. UC can streamline communication and response time in both Public Service and Administration (PS&A) and Public Safety and National Security (PSNS) scenarios. UC can enable Governments orgs to better serve citizens, to be more productive and green by driving telework initiatives, to respond more effectively to emergencies.
Talking Points Microsoft unified communications can bring immediate cost savings to organizations – travel expenses can be avoided by using web conferencing and expensive communications cost such as long distance charges can be reduced by using Voice over Internet and by consolidating communications infrastructure. Reduced Travel and Training Costs – Web and videoconferencing, as well as other UC modalities, connect participants with meetings or “events” where they do not need to be physically present. Pre-sales work, internal meetings, training and staff performance reviews are activities that frequently require less travel after deploying a UC solution. Using UC solutions to deliver training to employees through their desktops provides savings in areas of travel, specific training costs, and productivity, as employees can train on their own time rather than at set times. Lower Real-Estate and Facility Costs – Using collaborative technologies such as presence awareness and soft telephony client and videoconferencing, some organizations can expand operations and geographic reach without incurring the costs of additional office infrastructure, reducing office space per employee and improving space utilization. Reduce Telephony and Conferencing Service Charges – Traditional conference call services are expensive. Organizations will see significant reductions in the amounts paid for dial-in meeting services purchased from teleconferencing vendors by replacing them with IP network based conferencing capabilities. Presence awareness and UC products result in fewer telephone calls as callers can see the availability of intended recipients and as recipients can determine rules for how they wish to be reached. Replace long distance and audio conferencing call charges with VoIP and save the cost of office move for phones. Reduced Cost of Voice Mail –With Microsoft unified communications solutions, email, voice mail, faxes and calendar events all arrive in one inbox and all managed in Microsoft Exchange Server 2007. Integrated UM systems allow site and server consolidation, reducing the total number of servers required to provide voice mail and fax service. Consolidation can dramatically lower maintenance and upkeep costs, particularly for organizations with remote or branch offices. Lower IT Infrastructure and Administration Costs – With Microsoft unified communications solutions, organizations can simplify management and maximize resources and budget with increased flexibility.
Welcome Today we have a celebration We moved offices by 1 kilometer, but we entered a whole new world: the new world of work The old world out there is quickly fading and shifting into new patterns, new connections, new ways of doing business Take a look outside. You see? The world is flat.