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APM London Branch
Better Sponsorship
Delivers Better Outcomes
Notices
 APM London Branch Nominations close Wed 3 July 2019
 https://www.apm.org.uk/news/notice-of-apm-london-branch-committee-elections-201920/
 RPP to ChPP – what are you waiting for?
 Projecting the Future
 APM Corporate - Agile Project Management 3 July
Better sponsorship delivers better outcomes!
Martin Samphire
Roger Garrini
The Sponsor Role in Governance
of Change / Projects
Martin Samphire & Roger Garrini
– Governance SIG
Martin Samphire
Owner and MD –
Fellow APM
Member IoD
Chairman of APM Governance SIG
Lead on Portfolio Management for P3M Data Club
Sectors – Central Civil Government, Health, Police, Defence, Rail, Energy,
Financial Services, Construction, Oil & Gas, Outsourcing, Water
msamphire@3pmxl.com
Introductions
3pmxl Ltd
Roger Garrini, FAPM RPP
Deputy Chairman of APM Governance SIG
Fellow APM
RPP
Directing Agile Change co-author
42 years in Defence Industry, PMO, Project Manager,
PM Governance, Internal Audit
garrinir@gmail.com
Introductions
Directing Change
3rd
Edition - 2018
Governance of Co-
owned Projects
- 2017
Sponsoring Change
2nd
Edition - 2018
Free to APM members at www.apm.org.uk/memberdownloads
APM GovSIG Publications
Dirtecting Agile
Change - 2016
Agenda
Need for the critical role of the sponsor
The Role itself – for projects and programmes
Models / options to establish the role
What makes a good sponsor?
Group discussion + Feedback
Summary and close
Need for the critical role of the
sponsor
“ they can create or destroy
value….”
10
3pmxl
Poor sponsorship
is m
ajor cause of
project
failure
Governance and Sponsor Role
Common Causes of project Failure
1. Lack of a clear link with key strategic priorities.
2. Lack of clear senior management and, in government projects,
ministerial ownership and leadership.
3. Lack of effective engagement with stakeholders.
4. Lack of skills and proven approach to project and risk management.
5. Lack of understanding of, or contact with supply industry at senior
levels.
6. Evaluation of proposals driven by initial price, rather than long-term
value for money.
7. Too little attention to breaking down development and
implementation into manageable steps
8. Inadequate resources and skill to deliver the total delivery portfolio.
11
M
O
ST
com
m
on
causes
are
dow
n
to
poor
sponsor involvem
ent
APM project success factors - 2015
12
APM project success factors - 2015
13
14
“Fit-for-purpose governance
strongly influences project
and programme success”
“higher performance is
correlated with higher
maturity”.
“there is a highly
visible disconnect
between Executive
Teams and Project
Managers”
“C-Suite are
often missing
in action”.
“only 62% of programmes have an
established or mature link between
programme objectives and organisational
strategy and only 50% of the respondents
felt that the boundaries of their
organisations portfolio were clearly
defined and decision making well
supported”
“80% of the projects with active sponsors
reported a success rate of 75%, which is much
higher than the average”
“actively engaged sponsors is the top driver
of project success”
Sources:
2014 PMI Pulse Survey
PwC 2104 Global Survey
PwC 2012 Global Survey
GovSIG Benchmarking
“only 38% of programmes had
established processes to identify
benefits at the outset”
“only 20% had robust benefits
measurement processes in place
during implementation”
“62% of portfolios do
not have benefits in the
sponsor’s personal
performance targets”
“Only 57% of sponsors had
received sponsor training”
Other Recent research
“50% didn’t
understand the role
or felt competent”
Under 7% of respondents used a
Competency Framework for
selecting a Sponsor
The Role itself
The Sponsor Role – outcome focused
BoK 7 – “accountable for ensuring that
the work is governed effectively and
delivers the objectives that meet
identified needs”
•Leader and decision maker
•Credible influencer with delegated
authority
•Enthusiastic advocate
•Commits sufficient time
•Sufficiently aware of PM practices
BoK 7 – “accountable for ensuring that
the work is governed effectively and
delivers the objectives that meet
identified needs”
•Leader and decision maker
•Credible influencer with delegated
authority
•Enthusiastic advocate
•Commits sufficient time
•Sufficiently aware of PM practices
Sponsoring Change 2nd
Edition –
“accountable for the realisation
of desired outcomes and
benefits”
•Understanding – role, context
•Competence in role
•Credibility
•Commitment
•Engagement – personal
ownership
Sponsoring Change 2nd
Edition –
“accountable for the realisation
of desired outcomes and
benefits”
•Understanding – role, context
•Competence in role
•Credibility
•Commitment
•Engagement – personal
ownership
Delivery/
Outputs
Programme
Sponsor
Project
Sponsor
Project ManagerProject
Programme ManagerProgramme
Portfolio Portfolio Manager
Core Governance Roles
Derived From apm
Directing Change
Governance
of Project
Management
Programme /
Project
Governance
Sub-Portfolio
Business Unit Management
team /Board (as sub-portfolio
sponsor)
Sub-Portfolio Manager
{ }
Outcomes/
Benefits
Board or Sub-
committee (as
portfolio sponsor)
Sponsor / SRO - pivotal link
203pmxl
Permanent
Organisation -
BAU
“run the business”
Temporary
Organisation – Project
“change the business”
Sponsor straddles both and has the pivotal role.
Provides leadership in dynamic and ambiguous
environment.
The
Business
The
Project
Projects / Programme Sponsorship – Business Focus
From Sponsoring change 2nd
Ed.
From Sponsoring change 2nd
Ed.
Projects / Programme Sponsorship – PM focus
Sponsor(s) vs. Project Manager involvementLevelofEffort/DecisionMaking
Lifecycle / time
Project Manager
Sponsor
Sponsor Models
Project Manager
Project Team
Project Sponsor
Project Board
(if applicable)
Management Board
Internal
Stakeholder
External
Stakeholder
Sponsor Models - 1
From Sponsoring change 2nd
Ed.
Sponsor Models - 2
From Sponsoring change 2nd
Ed.
Programme Manager
Programme Sponsor
Programme Board
(if applicable)
Management Board
Project Sponsor
Project Board
(if applicable)
Programme Team
Project Manager
Project Team
Sponsor Models - 3
From apm “Building
Sponsors”.
SRO
Sponsor (1-6)
From: Government Project
Delivery Framerwork
Sponsor Models - 4
From Sponsoring change 2nd
Ed.
Project Manager
Project Team
Project Sponsor
Project Board
(if applicable)
Management Board
Internal
Stakeholder
External
Stakeholder
Porfolio(s)
Sponsor Models - 5
From Sponsoring change 2nd
Ed.
Project Manager
Management Board
Project Sponsor
Lead Organisation
Project Manager
Management Board
Project Sponsor
Organisation B
Project Manager
Management Board
Project Sponsor
Organisation C
Sponsor Models
Whichever model:
Be clear on which model is in play and who has which role. Adopt a
prefix for sponsor e.g. Portfolio Sponsor, Executive Sponsor, Delegated
Sponsor, Sponsor Agent, etc.
Ensure ‘golden thread of delegation’ is clear, understood and
supported by the entire organisation
Behaviours and relationships are key
Push back against inappropriate behaviour
What makes a good
sponsor?
32
Clairvoyant –
Manages the
Context – big
picture
Facilitator - Ensures
business ready to adopt
change
“Owner“- Owns Vision,
Business Case +
Strategic Alignment +
Problem / Opportunity
Governor – directs +
friends in high places +
well networked +
manages stakeholders
Champion –
demonstrates
commitment +
tenacity
GP – Gives time + feels
the pulse of the project
– Assurance + Gateway
checks
Leader – in ambiguous
environment
The Perfect Sponsor Features?
Courtesy of 3pmxl Ltd
Professor –
Understands the
Business
Harvester-
Realises the
Benefits
Group Discussion
From Sponsoring change 2nd
Ed.
Group Discussion
1) Personal (5mins)
•Can you identify your sponsor –
irrespective of title?
•How well would you score him /
her – points out 10 per
component?
2) Group (30 mins)
•Total score range? (out of 100)
•What are areas of poorest
scoring? (worst 3)
•What can you do as a PM to
address and improve Sponsor
competence
As PM
From Sponsoring change 2nd
Ed.
Group Discussion
1) Personal (5mins)
•Identify an appointed sponsor
•How well would you score him /
her – points out 10 per
component?
2) Group (30 mins)
•Total score range? (out of 100)
•What are areas of poorest
scoring? (worst 3)
•What can you do as Board
member to address and improve
Sponsor competence
As Board
Summary
The Sponsor role is the critical role for project
success
Boards and PMs have a responsibility to
support Sponsors
Be clear who is the real sponsor
Good practice is evolving
Good support resources
Send me an e-mail if you want to participate in
sponsor survey – msamphire@3pmxl.com
Thank you
Please stay for some food and networking
Toilets are upstairs!
Please respond to the feedback form that will
be sent to you tomorrow! (In your joining
instructions email as well)

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Better sponsorship delivers better outcomes!

  • 1. APM London Branch Better Sponsorship Delivers Better Outcomes
  • 2. Notices  APM London Branch Nominations close Wed 3 July 2019  https://www.apm.org.uk/news/notice-of-apm-london-branch-committee-elections-201920/  RPP to ChPP – what are you waiting for?  Projecting the Future  APM Corporate - Agile Project Management 3 July
  • 3. Better sponsorship delivers better outcomes! Martin Samphire Roger Garrini
  • 4. The Sponsor Role in Governance of Change / Projects Martin Samphire & Roger Garrini – Governance SIG
  • 5. Martin Samphire Owner and MD – Fellow APM Member IoD Chairman of APM Governance SIG Lead on Portfolio Management for P3M Data Club Sectors – Central Civil Government, Health, Police, Defence, Rail, Energy, Financial Services, Construction, Oil & Gas, Outsourcing, Water msamphire@3pmxl.com Introductions 3pmxl Ltd
  • 6. Roger Garrini, FAPM RPP Deputy Chairman of APM Governance SIG Fellow APM RPP Directing Agile Change co-author 42 years in Defence Industry, PMO, Project Manager, PM Governance, Internal Audit garrinir@gmail.com Introductions
  • 7. Directing Change 3rd Edition - 2018 Governance of Co- owned Projects - 2017 Sponsoring Change 2nd Edition - 2018 Free to APM members at www.apm.org.uk/memberdownloads APM GovSIG Publications Dirtecting Agile Change - 2016
  • 8. Agenda Need for the critical role of the sponsor The Role itself – for projects and programmes Models / options to establish the role What makes a good sponsor? Group discussion + Feedback Summary and close
  • 9. Need for the critical role of the sponsor “ they can create or destroy value….”
  • 10. 10 3pmxl Poor sponsorship is m ajor cause of project failure Governance and Sponsor Role
  • 11. Common Causes of project Failure 1. Lack of a clear link with key strategic priorities. 2. Lack of clear senior management and, in government projects, ministerial ownership and leadership. 3. Lack of effective engagement with stakeholders. 4. Lack of skills and proven approach to project and risk management. 5. Lack of understanding of, or contact with supply industry at senior levels. 6. Evaluation of proposals driven by initial price, rather than long-term value for money. 7. Too little attention to breaking down development and implementation into manageable steps 8. Inadequate resources and skill to deliver the total delivery portfolio. 11 M O ST com m on causes are dow n to poor sponsor involvem ent
  • 12. APM project success factors - 2015 12
  • 13. APM project success factors - 2015 13
  • 14. 14 “Fit-for-purpose governance strongly influences project and programme success” “higher performance is correlated with higher maturity”. “there is a highly visible disconnect between Executive Teams and Project Managers” “C-Suite are often missing in action”. “only 62% of programmes have an established or mature link between programme objectives and organisational strategy and only 50% of the respondents felt that the boundaries of their organisations portfolio were clearly defined and decision making well supported” “80% of the projects with active sponsors reported a success rate of 75%, which is much higher than the average” “actively engaged sponsors is the top driver of project success” Sources: 2014 PMI Pulse Survey PwC 2104 Global Survey PwC 2012 Global Survey GovSIG Benchmarking “only 38% of programmes had established processes to identify benefits at the outset” “only 20% had robust benefits measurement processes in place during implementation” “62% of portfolios do not have benefits in the sponsor’s personal performance targets” “Only 57% of sponsors had received sponsor training” Other Recent research “50% didn’t understand the role or felt competent” Under 7% of respondents used a Competency Framework for selecting a Sponsor
  • 16. The Sponsor Role – outcome focused BoK 7 – “accountable for ensuring that the work is governed effectively and delivers the objectives that meet identified needs” •Leader and decision maker •Credible influencer with delegated authority •Enthusiastic advocate •Commits sufficient time •Sufficiently aware of PM practices BoK 7 – “accountable for ensuring that the work is governed effectively and delivers the objectives that meet identified needs” •Leader and decision maker •Credible influencer with delegated authority •Enthusiastic advocate •Commits sufficient time •Sufficiently aware of PM practices Sponsoring Change 2nd Edition – “accountable for the realisation of desired outcomes and benefits” •Understanding – role, context •Competence in role •Credibility •Commitment •Engagement – personal ownership Sponsoring Change 2nd Edition – “accountable for the realisation of desired outcomes and benefits” •Understanding – role, context •Competence in role •Credibility •Commitment •Engagement – personal ownership
  • 17. Delivery/ Outputs Programme Sponsor Project Sponsor Project ManagerProject Programme ManagerProgramme Portfolio Portfolio Manager Core Governance Roles Derived From apm Directing Change Governance of Project Management Programme / Project Governance Sub-Portfolio Business Unit Management team /Board (as sub-portfolio sponsor) Sub-Portfolio Manager { } Outcomes/ Benefits Board or Sub- committee (as portfolio sponsor)
  • 18. Sponsor / SRO - pivotal link 203pmxl Permanent Organisation - BAU “run the business” Temporary Organisation – Project “change the business” Sponsor straddles both and has the pivotal role. Provides leadership in dynamic and ambiguous environment. The Business The Project
  • 19. Projects / Programme Sponsorship – Business Focus From Sponsoring change 2nd Ed.
  • 20. From Sponsoring change 2nd Ed. Projects / Programme Sponsorship – PM focus
  • 21. Sponsor(s) vs. Project Manager involvementLevelofEffort/DecisionMaking Lifecycle / time Project Manager Sponsor
  • 23. Project Manager Project Team Project Sponsor Project Board (if applicable) Management Board Internal Stakeholder External Stakeholder Sponsor Models - 1 From Sponsoring change 2nd Ed.
  • 24. Sponsor Models - 2 From Sponsoring change 2nd Ed. Programme Manager Programme Sponsor Programme Board (if applicable) Management Board Project Sponsor Project Board (if applicable) Programme Team Project Manager Project Team
  • 25. Sponsor Models - 3 From apm “Building Sponsors”. SRO Sponsor (1-6) From: Government Project Delivery Framerwork
  • 26. Sponsor Models - 4 From Sponsoring change 2nd Ed. Project Manager Project Team Project Sponsor Project Board (if applicable) Management Board Internal Stakeholder External Stakeholder Porfolio(s)
  • 27. Sponsor Models - 5 From Sponsoring change 2nd Ed. Project Manager Management Board Project Sponsor Lead Organisation Project Manager Management Board Project Sponsor Organisation B Project Manager Management Board Project Sponsor Organisation C
  • 28. Sponsor Models Whichever model: Be clear on which model is in play and who has which role. Adopt a prefix for sponsor e.g. Portfolio Sponsor, Executive Sponsor, Delegated Sponsor, Sponsor Agent, etc. Ensure ‘golden thread of delegation’ is clear, understood and supported by the entire organisation Behaviours and relationships are key Push back against inappropriate behaviour
  • 29. What makes a good sponsor?
  • 30. 32 Clairvoyant – Manages the Context – big picture Facilitator - Ensures business ready to adopt change “Owner“- Owns Vision, Business Case + Strategic Alignment + Problem / Opportunity Governor – directs + friends in high places + well networked + manages stakeholders Champion – demonstrates commitment + tenacity GP – Gives time + feels the pulse of the project – Assurance + Gateway checks Leader – in ambiguous environment The Perfect Sponsor Features? Courtesy of 3pmxl Ltd Professor – Understands the Business Harvester- Realises the Benefits
  • 32. From Sponsoring change 2nd Ed. Group Discussion 1) Personal (5mins) •Can you identify your sponsor – irrespective of title? •How well would you score him / her – points out 10 per component? 2) Group (30 mins) •Total score range? (out of 100) •What are areas of poorest scoring? (worst 3) •What can you do as a PM to address and improve Sponsor competence As PM
  • 33. From Sponsoring change 2nd Ed. Group Discussion 1) Personal (5mins) •Identify an appointed sponsor •How well would you score him / her – points out 10 per component? 2) Group (30 mins) •Total score range? (out of 100) •What are areas of poorest scoring? (worst 3) •What can you do as Board member to address and improve Sponsor competence As Board
  • 34. Summary The Sponsor role is the critical role for project success Boards and PMs have a responsibility to support Sponsors Be clear who is the real sponsor Good practice is evolving Good support resources Send me an e-mail if you want to participate in sponsor survey – msamphire@3pmxl.com
  • 35. Thank you Please stay for some food and networking Toilets are upstairs! Please respond to the feedback form that will be sent to you tomorrow! (In your joining instructions email as well)

Editor's Notes

  1. 3PMXL – HELPING ORGANISATIONS TO VISION AND IMPLEMENT BUSINESS TRANSFORMATION AND IMPROVE CHANGE / P3M PROCESSES BOTH WATERFALL AND AGILE PROJECTS - HYBRID
  2. 4 PROMINENT GUIDES – NAO HAD ONCE STATED THAT BEST IN MARKET LEAD AUTHOR / CO-AUTHOR Show of Hands - Who has used? Who has copy of DC? SPONSORING CHANGE? ALSO ISSUING A SPONSOR SURVEY SHORTLY TO GET FEEDBACK FROM SENIOR / CxO LEVEL
  3. MAIN FOCUS IS TO GET YOU TO SHARE VIEWS AMONGST DELEGATES. WE WILL PRESENT YOU WITH SOME ARTEFACTS TO DEBATE AT PACE AS TIME IS TIGHT LOTS OF EXPEREINCE IN THE AUDIENCE TONIGHT – LET’S USE IT FEEL FREE TO ASK QUESTIONS TO GAIN CLARITY
  4. SPONSORING CHANGE FOREWORD BY MARK CARNE WHEN CEO OF NETWORK RAIL
  5. MANY FAILED PROJECTS KPMG REVIEW OF CROSSRAIL – SPONSOR ROLE OF DfT HIGHLIGHTED BERLIN AIRPORT – SPONSOR / STEERING COMMITTEE DIDN’T UNDERSTYAND INFRASRUCTIURE PROJECTS – KEPT CHANING SCOPE DURING CONSTRUCTION; NO ACCOUNTABILITY
  6. From OGC – similar to Standish PM success – T,C,Q Sponsor – benefits realisation Most are to do with governance in some way – and in particular little to do with the PM role PM role does not equal project management SPONSOR SITS AT APEX OF GOVERNANCE IN PROJECT
  7. APMs published survey on factors for project success - 2015 What contributes most to success / failure. Governance is stated in it’s own right However over 50% of other factors are factors in good governance ( see Directing Change – COME BACK TO THAT) and are the responsibility of the Company Directors, sponsors or portfolio managers for getting right – not the PM. They need to set the right culture and rules – checks and balances to ensure that these aspects are in place.
  8. Bit of a theme here. Most success factors are mainly the responsibility of the sponsor not the PM. BUT the PM can contribute. LOOK AT OTHER research from a range of sources
  9. So some overwhelming evidence for EFFECTIVE SPONSORSHIP being the critical success factor for project success. SUBJECT OF A FURTHER SURVEY FROM THE SIG – MORE LATER
  10. MYPROTEUS SURVEY IN 2015 SHOULD BE STRATEGIC FOCUS
  11. LET’S LOOK AT ROLE FOCUS ON PROJECT AND PROGRAMME, NOT PORTFOLIO
  12. SPONSORING CHANGE – LIST OF ATTRIBUTES BOARD SHOULD LOOK FOR IN APPOINTING SPONSOR
  13. JUST TO HAVE A COMMON MODEL FOR THIS EVENING FOCUS IN ON OUTCOMES AND GOVERNANCE ROLE
  14. NEEDS TO TRANSLATE BUSINESS – PROJECT AND BACK AGAIN LOOK OUTWARD NOT BE DISTRACTED BY PROJECT INTERNAL DETAIL PM LOOKING TO NAIL DOWN SCOPE – COPNSTANTLY FOCUSING DOWN SPONSOR LOOKING FOR OPPORTUNITIES AND A PATH THROUGH UNCERTAINTY
  15. SPONSOR LIFE CYCLE LONGER THAN PM NEED TO STAY CONSCIOUS (WENT COMOTOSE IN CROSSRAIL, ETC)
  16. PROGRAMME SET UP
  17. BUILDING SPONSORS – EARLY 2081 FORUM
  18. NOT LOOKING AT PORTFOLIO SPONSORSHIP TONIGHT
  19. MORE DETAIL IN GOVERNANCE OF CO-OWNED CHANGE
  20. DIFFICULT ROLE EXPOSED – SOME DON’T LIKE TAKES TIME ALONGSIDE DAY JOB SO NOW TO YOUR TURN – OPPORTUNITY TO REFLECT AND SHARE EXPERIENCES NUMBERS OF PMs? NUMBERS OF SPONSORS OR HEADS OF / BOARD MEMBERS ENOUGH FOR TWO GROUP CONTENT? OR ALL PMs?
  21. FEEDBACK SCORES IN GROUP: HOW MANY COULD NOT IDENTIFY TRUE SPONSOR? RANGE OF SCORES – OUT OF 100 POOREST 4 AREA WHAT CAN PM DO TO SUPPORT SPONSOR?