The document provides an overview of portfolio management concepts and how to introduce and improve portfolio management practices. It summarizes the keynotes from a presentation given by Martin Samphire and David Dunning on behalf of the APM Portfolio Management SIG. The presentation covered portfolio management concepts, introduced the PfM SIG and its focus areas, and discussed results from a PfM survey. It provided guidance on introducing portfolio management, including establishing key principles, mapping capability maturity, and taking an incremental approach to change.
How To Make A Demand Management FrameworkMalcolm Ryder
Managing demand is critical to both efficacy and viability for any organization with ongoing heavy workloads or large consituencies. But "demand management" is routinely used to label the wrong thing. Seen properly as something that exists whether we respond to it or not, demand has its own life and impact. This general discussion surveys the distinction of demand and what to do with it.
Demand management aims to balance customer requirements with supply chain capabilities. It reduces demand variability and improves flexibility. Key aspects of demand management include forecasting demand accurately to have the right inventory, developing contingency plans for disruptions, and smoothing operations to lower costs. Demand management also involves sensing true market shifts, stimulating demand through marketing, translating external demand internally, and making trade-offs between risk and opportunity across markets. The overall goal is meeting customer needs while maintaining efficient operations.
Learn all about Demand Management, including common problems, solutions, and the benefits of forecast accuracy. For more information about demand management, go to http://johngalt.com/sales-operations-planning-software/atlas-planning-suite/demand-management/.
Demand management is the process of ensuring customer demand and a company's capabilities are aligned. It involves capturing all work proposals in one system, guiding proposals through governance, helping customers approve proposals, and tracking approved projects. The goal is to enable customers to propose, prioritize, select, and track projects while streamlining approval processes. Demand management is based on forecasting future demand and planning production to meet those forecasts, as manufacturing managers are responsible for production planning but not forecast accuracy. The key benefits are control over product availability, confidence for sales, smoother introductions, flexibility to change, and using a single set of demand numbers.
This document discusses various measures for evaluating the effectiveness of direct and indirect sales performance. It outlines demographic factors, sales cycle analysis metrics, metrics for measuring the rate of change, ways to assess sales performance, considerations regarding sales methodology, and metrics related to customer relationship management systems. The overall goal is to identify the most important factors to analyze in order to improve sales processes and drive better business outcomes.
The document summarizes a channel benchmarking process with the following key steps:
1) Map current channel coverage and partners against the market and competition.
2) Rank channel partners based on their revenue potential in different product/service categories.
3) Score partners based on their share of wallet and revenue potential to prioritize resource allocation.
This document outlines a plan to restructure a company's demand management processes. It discusses assessing the current state, defining a future vision with integrated planning processes and technology, and implementing changes in a phased approach. The goal is to improve forecasting accuracy, reduce costs and cycle times, and gain a competitive advantage through comprehensive demand management.
This document discusses strategies for improving demand management performance. It identifies three key areas of focus: benchmarking performance, conducting a competitive maturity assessment, and identifying actions for improvement. Top performers excel at strategic alignment, collaboration, and responsiveness. The document provides a framework to analyze pressures, actions, capabilities and enablers. It also outlines steps that poor, average and top performers can take to enhance demand management.
How To Make A Demand Management FrameworkMalcolm Ryder
Managing demand is critical to both efficacy and viability for any organization with ongoing heavy workloads or large consituencies. But "demand management" is routinely used to label the wrong thing. Seen properly as something that exists whether we respond to it or not, demand has its own life and impact. This general discussion surveys the distinction of demand and what to do with it.
Demand management aims to balance customer requirements with supply chain capabilities. It reduces demand variability and improves flexibility. Key aspects of demand management include forecasting demand accurately to have the right inventory, developing contingency plans for disruptions, and smoothing operations to lower costs. Demand management also involves sensing true market shifts, stimulating demand through marketing, translating external demand internally, and making trade-offs between risk and opportunity across markets. The overall goal is meeting customer needs while maintaining efficient operations.
Learn all about Demand Management, including common problems, solutions, and the benefits of forecast accuracy. For more information about demand management, go to http://johngalt.com/sales-operations-planning-software/atlas-planning-suite/demand-management/.
Demand management is the process of ensuring customer demand and a company's capabilities are aligned. It involves capturing all work proposals in one system, guiding proposals through governance, helping customers approve proposals, and tracking approved projects. The goal is to enable customers to propose, prioritize, select, and track projects while streamlining approval processes. Demand management is based on forecasting future demand and planning production to meet those forecasts, as manufacturing managers are responsible for production planning but not forecast accuracy. The key benefits are control over product availability, confidence for sales, smoother introductions, flexibility to change, and using a single set of demand numbers.
This document discusses various measures for evaluating the effectiveness of direct and indirect sales performance. It outlines demographic factors, sales cycle analysis metrics, metrics for measuring the rate of change, ways to assess sales performance, considerations regarding sales methodology, and metrics related to customer relationship management systems. The overall goal is to identify the most important factors to analyze in order to improve sales processes and drive better business outcomes.
The document summarizes a channel benchmarking process with the following key steps:
1) Map current channel coverage and partners against the market and competition.
2) Rank channel partners based on their revenue potential in different product/service categories.
3) Score partners based on their share of wallet and revenue potential to prioritize resource allocation.
This document outlines a plan to restructure a company's demand management processes. It discusses assessing the current state, defining a future vision with integrated planning processes and technology, and implementing changes in a phased approach. The goal is to improve forecasting accuracy, reduce costs and cycle times, and gain a competitive advantage through comprehensive demand management.
This document discusses strategies for improving demand management performance. It identifies three key areas of focus: benchmarking performance, conducting a competitive maturity assessment, and identifying actions for improvement. Top performers excel at strategic alignment, collaboration, and responsiveness. The document provides a framework to analyze pressures, actions, capabilities and enablers. It also outlines steps that poor, average and top performers can take to enhance demand management.
The document discusses benchmarking, which is comparing business processes and performance metrics to those of best-in-class competitors or other organizations. It defines benchmarking and explains why organizations conduct it, including to reduce costs, increase productivity, and establish action plans. The document outlines benchmarking steps such as process mapping, data collection, analysis, and adapting findings. It provides tips for successful benchmarking and warns of potential mistakes like having an insufficient scope.
The document discusses strategies for managing strategic supplier relationships and collaboration. It outlines key questions purchasing officers should consider around understanding their supply base and spend. It then covers the strategic sourcing process, including analyzing spend, identifying requirements, analyzing the market, developing a strategy, managing negotiations, awarding contracts, and implementing the strategy. It also discusses optimizing the supplier base, performing supplier financial analysis, managing risk, and improving supplier performance.
The document discusses innovation in supply chain management. It outlines principles of SCM, the need for innovation to address challenges like global competition and changing customer needs. It describes trends driving SCM innovation, including advanced technologies and emerging skills. The document also provides a detailed overview of the SCM innovation process, from idea generation to implementation and review. Key areas of SCM that can be innovated are products, services, competencies, and global strategies.
The document discusses various aspects of vendor management including governance, performance evaluation, monitoring, and strategic partnership. It provides details on developing vendor profiles, assessing risks, establishing governance disciplines, evaluating quality and performance, linking key performance indicators to business benefits, monitoring through scorecards and metrics, and fostering strategic partnerships through mutual goals and trust.
Link (Non)Financial To Supply Chain Performance MetricsAnand Subramaniam
The document discusses developing supply chain and non-financial metrics to measure performance. It recommends mapping the supply chain, analyzing where value is created, and developing customer and supplier profit and loss statements. Examples of potential metrics are provided for various parts of the supply chain, including customer service, distribution, receiving, procurement, fulfillment, transport, and financial metrics like costs, margins and inventory turns. The conclusion states that an effective measurement system is needed to drive desired performance and strategy goals across the supply chain and aligned both within and between firms.
This document provides information on vendor performance evaluations for Baltimore County Public Schools (BCPS). It discusses why evaluations are conducted, how they are implemented for both construction and non-construction contracts, and how the results are monitored and reported. Evaluations are done to provide feedback to vendors, ensure compliance with board policy, and effectively manage vendor relationships. They are implemented using online evaluation applications for construction projects and evaluation forms for other contracts. The results are compiled, shared with vendors, and maintained on file.
This document discusses various aspects of service, product, and business model innovation. It begins by highlighting the importance of solution-specific investments in innovation and how innovation in services relies more on investments in human capital and organizational changes than tangible assets. It then covers levels of service innovation from radical to incremental, elements of the service innovation process, and how innovation interrelates across business models, processes, and products/services. The document provides frameworks for new service development, product development, and business model innovation.
Supplier Relationship and Value Management The five programme killers, and ho...Tejari
At the program level, David Atkinson, MD of consultants Four Pillars, provides a model for developing your organization’s supplier management strategy by introducing the five critical questions that will mean the difference between failure and success. For each of these questions, answers are provided that will get you thinking about how you will make Supplier Relationship and Value Management work for your organization.
The document outlines 10 ways to improve a vendor management program. It discusses evolving the role of the vendor manager to be more strategic. It recommends having a senior-level vendor manager and understanding the market position of vendors and your own institution. It also suggests changing performance metrics, connecting with vendor representatives on LinkedIn, using the right type of ROI metrics, tying vendor performance to business plans, choosing the right implementation model, and making vendor management a key strategic performance indicator.
The document discusses the need for greater collaboration between CMOs and CIOs in leveraging technology to improve customer experiences. It notes tensions in their existing relationship with different perceptions of effectiveness. CMOs and CIOs must work to understand each other's perspectives and priorities. Developing a strategic partnership can amplify their unique abilities to understand customers and deliver experiences through technology over time, moving from early stages of conflict to collaboration and joint creation of customer value.
This document discusses demand management and demand forecasting in supply chains. It defines demand as a customer's desire and willingness to purchase a product and explains that demand management involves forecasting, planning, and managing customer demand. The document outlines different types of demand patterns and forecasts, such as seasonal, trend, and random patterns for short, medium, and long term forecasts. It also discusses the importance of demand forecasting and managing forecast errors to effectively plan production quantities and inventory levels to meet customer needs.
In this slideshare presentation we discuss Supplier Relationship & Performance Management (SRPM) and how you can link your HSEQ programme to this.
SRPM is the proactive management of supplier relationships to secure strategic advantage and to add value to your organisation.
Here’s what will be covered:
- An introduction to SRPM
- Why SRPM & who is involved
- Objectives, process, roles & responsibilities of SRPM
- The benefits of SRPM
- How to link your HSEQ programme to your SRPM
The recording to this webinar can be found here: http://www.mangolive.com/blog-mango/how-to-link-your-hseq-programme-to-your-supplier-relationship-and-performance-management-system
This document outlines the vendor management process from initial setup of a vendor database to ongoing evaluation and termination if needed. It involves researching potential vendors, getting quotes, evaluating vendors based on questionnaires and audits, selecting a vendor, creating contracts, ongoing performance reviews, and procedures for termination.
Enhancing Value through Supplier Relationship ManagementZycus
The document discusses strategies for enhancing value through effective supplier relationship management. It emphasizes that most potential value from strategic sourcing can be lost within 6-18 months without effective ongoing supplier management. It outlines a 5-step supplier management process including daily operations, operational reviews, top-to-top reviews, and relationship mapping to classify suppliers and ensure the appropriate relationship model is used for each. Maintaining strong communication, aligning goals, and balancing power dynamics are important for maximizing value from supplier relationships.
The document discusses strategies for developing model suppliers and optimizing a company's supply base. It defines attributes of model suppliers, such as managing quality systems, demonstrating technology leadership, and supporting business goals. It also outlines steps for a mature supply management process, including defining a preferred supplier base, establishing strategic partnerships, integrating suppliers, and conducting supply base segmentation. Commodity source plans are developed annually based on supplier performance data and input from stakeholders to guide one-year and three-to-five-year sourcing strategies.
The document discusses operations strategy and how it aligns with corporate strategy and customer needs. It outlines several operations priorities like cost, quality, and flexibility that companies must consider. It also discusses how world-class manufacturers no longer view these as tradeoffs but as order qualifiers. The document provides frameworks for developing a manufacturing strategy and how manufacturing can progress from being internally neutral to providing external competitive advantage through various stages.
This document discusses various metrics and strategies for measuring marketing performance and profitability. It outlines internal metrics like unit costs and overhead expenses, as well as external metrics like market share, customer satisfaction, and sales growth. It also discusses calculating return on marketing investments, analyzing variances from marketing plans, and using scorecards to measure customer retention and satisfaction. The overall aim is to help organizations quantify, compare, and improve their marketing performance and profitability over time.
Demand management and customer service, This presentation is talking about the customer services management in the logistic industry from marketing point of view.
Powered by Hany Sewilam - 2017
The document discusses various processes for vendor management. It outlines determining a company's requirements, searching for appropriate vendors, selecting a vendor operating model, creating a 30-60-90 plan, conducting negotiations and strategic planning, evaluating vendors using a matrix, selecting vendors through a defined process, establishing a vendor selection timeline, and classifying vendors. The overall document provides guidance on effectively managing external vendors.
Improving the capital project allocation processjarobertson2
This document discusses improving a company's capital project evaluation process. It recommends using net present value (NPV) and payback period as key financial metrics to evaluate all investments using discount rates tailored to each business unit and project type. The discount rate is calculated as the cost of capital plus additional risk premiums for business and project risks. It evaluates several approaches to determining the cost of capital component, including the capital asset pricing model (CAPM) and market-derived methods. The document concludes by recommending using CAPM initially but evaluating empirical approaches over time, and focusing on proper implementation across the organization.
Pensions: nirvana or nightmare? - Bovill briefingBovill
Bovill - the UK financial services regulatory consultancy - runs regular briefings. These are the slides from the May 2015 briefing on the FCA's Business Plan and Outlook for 2015/16. For more information visit www.bovill.com.
Further information on the event is below:
Our May briefing looks at the impact of the latest pension reforms.
New freedom and choice has made pensions a more attractive investment, and the greater complexity means there’s greater need for advice. But is the opportunity for advisers worth the risk? As it becomes harder to divorce pension planning from investment advice, will wealth managers who choose not to offer pensions advice lose business? And what is the knock on effect for the industry as a whole? Our London briefing look at the new pensions regime. We consider:
•what’s changed
•how it affects advisers and the suitability considerations they face
•how to address the compliance challenges that it brings
The document discusses benchmarking, which is comparing business processes and performance metrics to those of best-in-class competitors or other organizations. It defines benchmarking and explains why organizations conduct it, including to reduce costs, increase productivity, and establish action plans. The document outlines benchmarking steps such as process mapping, data collection, analysis, and adapting findings. It provides tips for successful benchmarking and warns of potential mistakes like having an insufficient scope.
The document discusses strategies for managing strategic supplier relationships and collaboration. It outlines key questions purchasing officers should consider around understanding their supply base and spend. It then covers the strategic sourcing process, including analyzing spend, identifying requirements, analyzing the market, developing a strategy, managing negotiations, awarding contracts, and implementing the strategy. It also discusses optimizing the supplier base, performing supplier financial analysis, managing risk, and improving supplier performance.
The document discusses innovation in supply chain management. It outlines principles of SCM, the need for innovation to address challenges like global competition and changing customer needs. It describes trends driving SCM innovation, including advanced technologies and emerging skills. The document also provides a detailed overview of the SCM innovation process, from idea generation to implementation and review. Key areas of SCM that can be innovated are products, services, competencies, and global strategies.
The document discusses various aspects of vendor management including governance, performance evaluation, monitoring, and strategic partnership. It provides details on developing vendor profiles, assessing risks, establishing governance disciplines, evaluating quality and performance, linking key performance indicators to business benefits, monitoring through scorecards and metrics, and fostering strategic partnerships through mutual goals and trust.
Link (Non)Financial To Supply Chain Performance MetricsAnand Subramaniam
The document discusses developing supply chain and non-financial metrics to measure performance. It recommends mapping the supply chain, analyzing where value is created, and developing customer and supplier profit and loss statements. Examples of potential metrics are provided for various parts of the supply chain, including customer service, distribution, receiving, procurement, fulfillment, transport, and financial metrics like costs, margins and inventory turns. The conclusion states that an effective measurement system is needed to drive desired performance and strategy goals across the supply chain and aligned both within and between firms.
This document provides information on vendor performance evaluations for Baltimore County Public Schools (BCPS). It discusses why evaluations are conducted, how they are implemented for both construction and non-construction contracts, and how the results are monitored and reported. Evaluations are done to provide feedback to vendors, ensure compliance with board policy, and effectively manage vendor relationships. They are implemented using online evaluation applications for construction projects and evaluation forms for other contracts. The results are compiled, shared with vendors, and maintained on file.
This document discusses various aspects of service, product, and business model innovation. It begins by highlighting the importance of solution-specific investments in innovation and how innovation in services relies more on investments in human capital and organizational changes than tangible assets. It then covers levels of service innovation from radical to incremental, elements of the service innovation process, and how innovation interrelates across business models, processes, and products/services. The document provides frameworks for new service development, product development, and business model innovation.
Supplier Relationship and Value Management The five programme killers, and ho...Tejari
At the program level, David Atkinson, MD of consultants Four Pillars, provides a model for developing your organization’s supplier management strategy by introducing the five critical questions that will mean the difference between failure and success. For each of these questions, answers are provided that will get you thinking about how you will make Supplier Relationship and Value Management work for your organization.
The document outlines 10 ways to improve a vendor management program. It discusses evolving the role of the vendor manager to be more strategic. It recommends having a senior-level vendor manager and understanding the market position of vendors and your own institution. It also suggests changing performance metrics, connecting with vendor representatives on LinkedIn, using the right type of ROI metrics, tying vendor performance to business plans, choosing the right implementation model, and making vendor management a key strategic performance indicator.
The document discusses the need for greater collaboration between CMOs and CIOs in leveraging technology to improve customer experiences. It notes tensions in their existing relationship with different perceptions of effectiveness. CMOs and CIOs must work to understand each other's perspectives and priorities. Developing a strategic partnership can amplify their unique abilities to understand customers and deliver experiences through technology over time, moving from early stages of conflict to collaboration and joint creation of customer value.
This document discusses demand management and demand forecasting in supply chains. It defines demand as a customer's desire and willingness to purchase a product and explains that demand management involves forecasting, planning, and managing customer demand. The document outlines different types of demand patterns and forecasts, such as seasonal, trend, and random patterns for short, medium, and long term forecasts. It also discusses the importance of demand forecasting and managing forecast errors to effectively plan production quantities and inventory levels to meet customer needs.
In this slideshare presentation we discuss Supplier Relationship & Performance Management (SRPM) and how you can link your HSEQ programme to this.
SRPM is the proactive management of supplier relationships to secure strategic advantage and to add value to your organisation.
Here’s what will be covered:
- An introduction to SRPM
- Why SRPM & who is involved
- Objectives, process, roles & responsibilities of SRPM
- The benefits of SRPM
- How to link your HSEQ programme to your SRPM
The recording to this webinar can be found here: http://www.mangolive.com/blog-mango/how-to-link-your-hseq-programme-to-your-supplier-relationship-and-performance-management-system
This document outlines the vendor management process from initial setup of a vendor database to ongoing evaluation and termination if needed. It involves researching potential vendors, getting quotes, evaluating vendors based on questionnaires and audits, selecting a vendor, creating contracts, ongoing performance reviews, and procedures for termination.
Enhancing Value through Supplier Relationship ManagementZycus
The document discusses strategies for enhancing value through effective supplier relationship management. It emphasizes that most potential value from strategic sourcing can be lost within 6-18 months without effective ongoing supplier management. It outlines a 5-step supplier management process including daily operations, operational reviews, top-to-top reviews, and relationship mapping to classify suppliers and ensure the appropriate relationship model is used for each. Maintaining strong communication, aligning goals, and balancing power dynamics are important for maximizing value from supplier relationships.
The document discusses strategies for developing model suppliers and optimizing a company's supply base. It defines attributes of model suppliers, such as managing quality systems, demonstrating technology leadership, and supporting business goals. It also outlines steps for a mature supply management process, including defining a preferred supplier base, establishing strategic partnerships, integrating suppliers, and conducting supply base segmentation. Commodity source plans are developed annually based on supplier performance data and input from stakeholders to guide one-year and three-to-five-year sourcing strategies.
The document discusses operations strategy and how it aligns with corporate strategy and customer needs. It outlines several operations priorities like cost, quality, and flexibility that companies must consider. It also discusses how world-class manufacturers no longer view these as tradeoffs but as order qualifiers. The document provides frameworks for developing a manufacturing strategy and how manufacturing can progress from being internally neutral to providing external competitive advantage through various stages.
This document discusses various metrics and strategies for measuring marketing performance and profitability. It outlines internal metrics like unit costs and overhead expenses, as well as external metrics like market share, customer satisfaction, and sales growth. It also discusses calculating return on marketing investments, analyzing variances from marketing plans, and using scorecards to measure customer retention and satisfaction. The overall aim is to help organizations quantify, compare, and improve their marketing performance and profitability over time.
Demand management and customer service, This presentation is talking about the customer services management in the logistic industry from marketing point of view.
Powered by Hany Sewilam - 2017
The document discusses various processes for vendor management. It outlines determining a company's requirements, searching for appropriate vendors, selecting a vendor operating model, creating a 30-60-90 plan, conducting negotiations and strategic planning, evaluating vendors using a matrix, selecting vendors through a defined process, establishing a vendor selection timeline, and classifying vendors. The overall document provides guidance on effectively managing external vendors.
Improving the capital project allocation processjarobertson2
This document discusses improving a company's capital project evaluation process. It recommends using net present value (NPV) and payback period as key financial metrics to evaluate all investments using discount rates tailored to each business unit and project type. The discount rate is calculated as the cost of capital plus additional risk premiums for business and project risks. It evaluates several approaches to determining the cost of capital component, including the capital asset pricing model (CAPM) and market-derived methods. The document concludes by recommending using CAPM initially but evaluating empirical approaches over time, and focusing on proper implementation across the organization.
Pensions: nirvana or nightmare? - Bovill briefingBovill
Bovill - the UK financial services regulatory consultancy - runs regular briefings. These are the slides from the May 2015 briefing on the FCA's Business Plan and Outlook for 2015/16. For more information visit www.bovill.com.
Further information on the event is below:
Our May briefing looks at the impact of the latest pension reforms.
New freedom and choice has made pensions a more attractive investment, and the greater complexity means there’s greater need for advice. But is the opportunity for advisers worth the risk? As it becomes harder to divorce pension planning from investment advice, will wealth managers who choose not to offer pensions advice lose business? And what is the knock on effect for the industry as a whole? Our London briefing look at the new pensions regime. We consider:
•what’s changed
•how it affects advisers and the suitability considerations they face
•how to address the compliance challenges that it brings
The FCA Business Plan for 2016/17 outlines 7 priorities that are carried over from last year: pensions, financial crime, wholesale markets, advice, innovation/technology, culture/governance, and treatment of existing customers. The plan emphasizes continuing themes of complex business models, acting in customers' interests, and encouraging new technology. Key responses include implementing new regulations on markets and financial crime, focusing on culture and accountability, and protecting customers in advice, pensions and insurance. Brexit is also addressed, with the FCA considering potential short-term market volatility and longer term consequences depending on future UK-EU relations.
As regulatory trends echo across the globe, we looked to the east for June’s regulatory update.
When it comes to financial regulation, Asia is traditionally thought to lag behind Europe and, in turn the US. But with FATF currently focusing on Singapore, and the region seen as a hub for Fintech innovation, are there trends which may hit the UK coming from the other direction?
Bovill briefing: Making AIFMD business as usual - Annex IV reporting - Octobe...Bovill
Bovill - the UK financial services regulatory consultancy - runs regular briefings. These are the slides from the October 2014 briefing On AIFMD. For more information visit www.bovill.com.
Further information on the event is below:
Making AIFMD business as usual
When AIFMD came fully into force in July it felt like the end of a long journey. The end of the transitional period, however, was just the beginning. Firms now need to make sure their AIFMD policies and procedures are properly embedded and working effectively.
The Annex IV reporting regime presents a particular challenge for affected firms in remaining compliant with the Directive.
Relevant for anyone involved in meeting AIFMD requirements, Bovill’s briefing covers:
• a recap of what AIFMD is all about
• how to effectively monitor compliance under the Directive
• the practicalities of Annex IV reporting and how Bovill can help.
Fca Business Plan and Outlook 2015/16 - Bovill BriefingBovill
The FCA Business Plan for 2015/16 outlines continuing areas of focus such as technology risks, pension reforms, and consumer credit culture, as well as new areas like shadow banking and emerging distribution models. Key themes are increasing complexity in business models, incentives for proper staff behavior, and managing conflicts of interest. The Plan also describes how the FCA will operate with a more market-led, risk-based approach through thematic reviews rather than market studies. Firms should ensure good processes on conflicts, inducements, remuneration and conduct risk, and be prepared for a potential thematic review.
This document discusses regulatory considerations for creating and operating angel syndicates in the UK. It notes that angel investing activities like organizing deals, co-investments, and angel platforms can potentially be considered regulated activities under UK law and require authorization. Specifically, activities like arranging deals, managing investments, managing funds, and providing investment advice may fall under regulation. The document also cautions that financial promotions in the UK require authorization or pre-approval and outlines some authorization and exemption options for angel investing activities.
Bovill social media regulation workshop UKCFA Dec 14Bovill
The UK Crowdfunding Association invited Bovill - the specialised regulatory consultants - to present at their workshop on FCA Social Media Regulation.
We looked at the draft guidance from FCA as well as some recent examples of where it’s gone wrong . Here are a few of the slides used. The final guidance on social media should be released by the FCA in early 2015. We’ll be keeping a close eye on it.
Unraveling EU regulation for US Managers - Bovill New York BriefingBovill
Bovill - the UK financial services regulatory consultancy - held a breakfast seminar in New York for US investment managers and regulatory experts to 'unravel' EU regulation. For more information visit www.bovill.com.
Further information on the event is below:
Unraveling EU regulation for US Managers
Any financial services firm doing business in Europe needs a firm grasp of EU regulation.
Whether you are establishing an office in one country, marketing into several, or simply investing in a firm regulated in the UK, you will need to understand how EU-wide directives are translated into local rules.
Bovill – the London-based regulatory compliance experts – hosted a seminar in New York to give US firms an overview and update on European regulation.
The breakfast event covered:
The structure of the EU regulatory landscape – how EU directives are implemented by member states
The parallels and crossovers between EU and US regulation
The practical steps to consider, including a brief introduction to
- Alternative Investment Fund Manager Directive (AIFMD)
- European Markets Infrastructure Regulation (EMIR)
- Markets in Financial Instruments Directives (MiFID I & II)
Holding management to account: where is it all heading?Bovill
The document provides an overview and history of regulatory changes aimed at holding individuals in the financial sector more accountable. It summarizes the key elements of the new Senior Managers and Certification Regime including prescribed responsibilities, a responsibility map, conduct rules, and a reverse burden of proof. It notes challenges with the new regime and predictions that some elements may prove unworkable. It advises firms and senior managers on steps they should take to prepare for and adapt to the new accountability standards.
MoneyWare FundWare™ enables organization to rapidly comply with the AIFMD requirements in respect of leverage, liquidity monitoring, risk management and regulatory reporting, without implementation costs or delay. The cost of compliance is significantly reduced through plug-and-play functionality, integrated data availability, automated report production and through availability as a hosted software as a service solution.
The European Banking Authority are proposing to change fundamentally the prudential landscape for investment firms. In this briefing we looked at these proposals for strategic context around the update to your 2016 ICAAP.
Malaysia lets you live the fun side of life with blissful adventurous activities. Come, explore, discover! Visit https://www.penangmyhome.com for more details.
The document discusses managing market abuse and practical responses to regulatory pressure. It provides an overview of the UK rules regarding market abuse, the roles of compliance and front office teams, and obligations around controlling access to inside information and conducting effective pre-trade and post-trade surveillance. It notes the FCA is focusing more on the asset management industry and has a greater appetite for criminal convictions or public sanctions. Effective controls include identifying inside information, controlling its access, implementing pre-trade controls like restrictions and approvals, and post-trade surveillance like reviewing trades and holdings.
CRD IV is the European Union's implementation of the Basel III regulatory reforms. It includes stricter capital and liquidity requirements, the introduction of capital buffers, a leverage ratio, and enhanced supervisory processes. Banks must meet higher minimum capital ratios, new liquidity ratios like LCR and NSFR, and disclose more data through templates like COREP and FINREP. Implementation is occurring in phases from 2014-2021 to improve bank capitalization and resilience while limiting systemic risk.
It’s bigger. It’s tougher. It’s coming into effect on 3 July 2016. It’s the new Market Abuse Regulation (MAR).
MAR widens greatly the scope of instruments and actions subject to anti-market abuse regulations. It also creates a new regime to govern market soundings, and imposes tough new obligations on regulated firms.
We talked through the MAR journey and discussed how it might affect firms.
MiFID II and AIFMD will impact Asian firms seeking to market funds or provide investment services in Europe. Key changes include:
1) MiFID II introduces more stringent rules for trading, transparency, and investor protection that apply to branches of third country firms in Europe.
2) AIFMD provides a marketing passport that could eventually allow passporting from Singapore to Europe, but national private placement regimes still apply for most countries.
3) Firms must consider the costs and benefits of complying with each European country's regulations individually or waiting for further harmonization of rules.
Financial crime hot topics: DPA's and Correspondent BankingBovill
At our February briefing in London, we looked at the evolution of and practical approaches to two current hot topics, Deferred Prosecution Agreements (DPAs) and Correspondent Banking.
This document summarizes when an alternative investment fund (AIF) needs to appoint a depositary under the Alternative Investment Fund Managers Directive (AIFMD). It explains that from 2013-2015, AIFs conducting private placements were subject to certain AIFMD requirements and national private placement regime rules regarding whether a depositary must be appointed. After 2015, all AIFs are subject to the full AIFMD, under which an EU AIF must appoint a depositary in its home member state, while non-EU AIFs may need to appoint a depositary depending on factors such as where they are marketed.
This document discusses portfolio management (PfM) and its role in delivering benefits. It introduces the APM Portfolio Management SIG and shares results from its 2012 survey on PfM principles and challenges. Personal perspectives are provided on introducing PfM as a long-term process requiring leadership, stakeholder participation, and demonstrating benefits. Effective PfM is positioned as integrating governance, decision-making, and processes to optimize change resources and deliver strategic objectives and benefits.
The document provides an overview of strategic portfolio management. It discusses the rationale for portfolio management, including aligning projects with organizational strategy and goals. Benefits of portfolio management include improved resource utilization and risk management. Challenges include lack of consensus, poor prioritization, and weak controls. Critical success factors include senior management commitment, robust governance processes, and ensuring project alignment with objectives. The document also outlines portfolio management roles and provides examples of how organizations can categorize their portfolio management effectiveness.
The document summarizes the problem of a lack of coordination and strategic focus across 120 concurrent projects at an organization in 2004. An investigation revealed projects were contradicting each other and there was no overall direction. A solution implemented centralized control and governance of projects through a hybrid Sarbanes-Oxley and Center of Excellence framework. This established financial controls, resource allocation, synergies identification, and benefits delivery tracking. The results included focused strategic input, staff savings, improved customer service, organizational control, and cost avoidance.
This presentation was given by Martin Samphire of 3pmxl (and Chair of the Governance SIG) to delegates at the APM Governance SIG's autumn conference entitled "Achieving change successfully - why good governance matters". This conference took place on 1st October 2015 in London.
Nicolas Schobinger | Business Transformation Academy - Post Merger Integratio...Nicolas Schobinger
This presentation was given to the European Business Transformation Conference, an event of the Business Transformation Academy (www.bta-online.com). The overall topic of the event was “Post-Merger Integration”, which is one of the main triggers for business transformation.
The case study presented is the one of SAP's own integration of acquired BusinessObjects. The presenter was leading the worldwide PMO for the Day 1 PMI phase.
Mr. Robert Twiddy provides strategic consulting services including project management training and coaching to executives. He is currently a visiting professor and strategy advisor in Thailand. He has experience providing balanced scorecard, project management, and IT consulting. The presentation introduces project portfolio management (PPM) including the overall model, strategic alignment using balanced scorecard, frameworks for project selection, and tools for PPM. Participants will learn about introducing PPM to their organization through establishing processes, metrics, and strategic linkage between projects and programs. They will also learn about PPM certification and tools to support the PPM lifecycle.
The document discusses the transformation of project delivery at Transport for London (TfL) through the establishment of a Portfolio Management Office (PMO). It outlines the key drivers for change according to the TfL Commissioner and Chief Financial Officer. It then details the proposed PMO operating model, including establishing a "hub and spoke" structure to improve delivery, assurance, and cost optimization. Charts are presented showing the potential PMO structure and services to centralize processes, guidance, quality assurance, and professional support across major projects at TfL.
Implementation and Deployment - Best Practices for Managing ChangePeter Quintana
This document discusses challenges in managing major organizational change programs. It provides statistics showing high failure rates for change projects and reasons for those failures. It advocates for a program management approach using gates and milestones to manage risk across multiple change initiatives. The document outlines tactics for improving delivery of solutions, change readiness, and realization of benefits to increase success rates for complex, large-scale change programs.
This document provides a summary of project management services from SSCG, a global management consulting firm. SSCG offers portfolio, programme and project management consulting to help clients improve processes and capabilities. Key services highlighted include portfolio management, programme management office setup, benefits realization assessment, and project risk assessment. The document emphasizes that effective project management can help drive strategic alignment, reduce costs and improve success rates. Contact information is provided to learn more about SSCG's project management consulting offerings.
An introduction to portfolio management - the theory and in practice webinar
Tuesday 19 May 2020
presented by
Petula Allison and Adam Skinner
The link to the write up page and resources of this webinar:
https://www.apm.org.uk/news/an-introduction-to-portfolio-management-the-theory-and-in-practice-webinar/
1. The document discusses the state of project management as an established profession, noting major certification bodies like PMI and PRINCE2 and how competence is developed through knowledge, skills, and experience.
2. It argues that many IT project failures stem from not applying best practices and a lack of collective professionalism, despite the field maturing with standards and certifications.
3. The key aspects of project, program, and portfolio management are defined, including their different scopes, success measures, and roles of the managers. The progression from independent to coordinated projects through programs and portfolios is also outlined.
The document outlines key components for establishing a project management office (PMO), including the PMO mandate, goals and benefits, stakeholders, timeline, roles and responsibilities, and risk assessment. It also discusses how most PMOs initially focus on improving project delivery but later take on broader responsibilities like program and portfolio management as they earn credibility. Finally, it provides a sample PMO responsibilities matrix detailing common PMO functions.
The document discusses governance strategies for global services organizations. It outlines three layers of governance - organizational, functional, and operational. Organizational governance ensures strategic alignment. Functional governance manages transformations to new operating models. Operational governance focuses on execution through activities like contract management, performance monitoring, and issue resolution.
The document discusses Zurich's Portfolio Management Office (PMO) expanding its services to take on more projects. It notes that Zurich undertakes various types of projects in response to regulatory changes, risks, upgrades, and to drive growth, customer experience, and efficiency. The PMO aims to become more strategic by increasing insights, creating capacity, centralizing processes, and standardizing governance. This will help deliver projects with more confidence by continuously assessing controls and risks. The PMO also wants to adapt its services to support non-IT changes and agile projects to help more areas of the business.
Portfoliomanagement pm presentation digitalboardroom public finalFrank Beekman
This document discusses project portfolio management (PPM) and its importance for Philips. It contains the following key points:
1) PPM goes beyond managing individual projects to focus on "doing the right projects" by allocating scarce resources to projects most likely to support organizational goals and strategies.
2) PPM is important for Philips to enable its growth ambitions by starting new businesses, increasing profitability, and leveraging its brand in selected areas.
3) An active "go/kill" policy is crucial for PPM to continually evaluate and terminate low-value projects in order to concentrate resources on the most promising opportunities.
This document summarizes key aspects of corporate governance from a presentation given to the APM North West branch. It defines corporate governance as the system that directs and controls companies, with the board responsible for governance. The main principles discussed are leadership, effectiveness, accountability, and remuneration. Leadership principles include board responsibility for long-term success and a clear division of chair and executive roles. Effectiveness principles cover skills and time commitment. Accountability principles relate to risk management and transparency. Remuneration principles address executive pay and shareholder engagement.
Similar to Pragmatic portfolio management, Sept 2012 (20)
APM webinar hosted by the Scotland Network on 14 May 2024.
Speakers: Chris Drysdale and Peter Huggett
An interactive session discussing how Project Managers can identify mental health symptoms, provide tools to help themselves and others, plus also increase the capabilities of the Project Management function. This webinar was held on 14 May 2024.
The covid-19 pandemic led to concerns about a worsening of mental health & wellbeing across the world and increased awareness in both society and the workplace. This webinar looks to advise the benefits of having a Mental Health First Aid function in the workplace whilst also providing tools and techniques that can be readily used and applied to yourself and colleagues. Additionally, there are wider benefits to Project Management which will be proposed and discussed.
Making communications land - Are they received and understood as intended? webinar
Thursday 2 May 2024
A joint webinar created by the APM Enabling Change and APM People Interest Networks, this is the third of our three part series on Making Communications Land.
presented by
Ian Cribbes, Director, IMC&T Ltd
@cribbesheet
The link to the write up page and resources of this webinar:
https://www.apm.org.uk/news/making-communications-land-are-they-received-and-understood-as-intended-webinar/
Content description:
How do we ensure that what we have communicated was received and understood as we intended and how do we course correct if it has not.
APM Welcome
Tuesday 30 April 2024
APM North West Network Conference, Synergies Across Sectors
Presented by:
Professor Adam Boddison OBE, Chief Executive Officer, APM
Conference overview:
https://www.apm.org.uk/community/apm-north-west-branch-conference/
Content description:
APM welcome from CEO
The main conference objective was to promote the Project Management profession with interaction between project practitioners, APM Corporate members, current project management students, academia and all who have an interest in projects.
Projecting for the Future: Harmonising Energy and Environment
Tuesday 30 April 2024
APM North West Network Conference, Synergies Across Sectors
Presented by:
Graham Winch, Professor of Project Management, Alliance Manchester Business School
Conference overview:
https://www.apm.org.uk/community/apm-north-west-branch-conference/
Content description:
APM launched Projecting the Future in June 2019 to debate the challenges and opportunities for the profession, building on the 2017 Future of Project Management exercise conducted by Arup and University College London. This presentation provides the initial results from this third phase of reflection on the future of our profession.
The main conference objective was to promote the Project Management profession with interaction between project practitioners, APM Corporate members, current project management students, academia and all who have an interest in projects.
New to Nuclear - Transition into nuclear from other sectors
Tuesday 30 April 2024
APM North West Network Conference, Synergies Across Sectors
Presented by:
Elaine Falconer, Head of Profession for Project Management, Jacobs
and
Karen Williams, Project Manager, Jacobs
Conference overview:
https://www.apm.org.uk/community/apm-north-west-branch-conference/
Content description:
In this session, Jacobs shared insights and learning from its ‘New to Nuclear’ programme designed to support mid-career and lateral entrants whose existing skills and expertise can be utilised in the nuclear sector.
The main conference objective was to promote the Project Management profession with interaction between project practitioners, APM Corporate members, current project management students, academia and all who have an interest in projects.
Tell us what to do, not how to do it
Tuesday 30 April 2024
APM North West Network Conference, Synergies Across Sectors
Presented by:
Alan Livingstone, Project Delivery Lead, UK&I Water Sector, Stantec
Conference overview:
https://www.apm.org.uk/community/apm-north-west-branch-conference/
Content description:
How the Stantec Project Management Framework provides our PMs with the flexibility to deliver projects of varying complexity, across a variety of different sectors, within a Global Organisation.
The main conference objective was to promote the Project Management profession with interaction between project practitioners, APM Corporate members, current project management students, academia and all who have an interest in projects.
The Future is Fractional
Tuesday 30 April 2024
APM North West Network Conference, Synergies Across Sectors
Presented by:
Karen Frith, Founder & Managing Partner, Greenlight Partners
Conference overview:
https://www.apm.org.uk/community/apm-north-west-branch-conference/
Content description:
Discovering the transformational impact of working with fractional experts. Learning how businesses and professionals are embracing fractional roles and how they’re redefining work structures for optimal agility and efficiency.
The main conference objective was to promote the Project Management profession with interaction between project practitioners, APM Corporate members, current project management students, academia and all who have an interest in projects.
Lessons learned across projects
Tuesday 30 April 2024
APM North West Network Conference, Synergies Across Sectors
Presented by:
Barney Harle, Head of Major Projects, Manchester City Council
Conference overview:
https://www.apm.org.uk/community/apm-north-west-branch-conference/
Content description:
What are my key takeaways from working on a vast array of projects including the recent 30+ low carbon and decarbonisation schemes at Manchester City Council?
The main conference objective was to promote the Project Management profession with interaction between project practitioners, APM Corporate members, current project management students, academia and all who have an interest in projects.
Agile Adaptability: Navigating Project Management in a Dynamic World
Tuesday 30 April 2024
APM North West Network Conference, Synergies Across Sectors
Presented by:
Nathan Lumb, Partners Project Manager, GEIC
Conference overview:
https://www.apm.org.uk/community/apm-north-west-branch-conference/
Content description:
This presentation delved into the vital role adaptability plays in modern project management.
The main conference objective was to promote the Project Management profession with interaction between project practitioners, APM Corporate members, current project management students, academia and all who have an interest in projects.
Inclusive Practices in Project Management: Leveraging Digital Frameworks for Diverse Minds
Tuesday 30 April 2024
APM North West Network Conference, Synergies Across Sectors
Presented by:
Caroline Keep, PhD researcher Digitization in Education Organisation, University of Central Lancaster
Conference overview:
https://www.apm.org.uk/community/apm-north-west-branch-conference/
Content description:
This talk aimed to provide actionable insights and strategies for embedding inclusivity into the fabric of project management, thereby unlocking the new dimensions of productivity and innovation in the digital sphere.
The main conference objective was to promote the Project Management profession with interaction between project practitioners, APM Corporate members, current project management students, academia and all who have an interest in projects.
Leadership - the project professionals secret weapon
Wednesday 24 April 2024
APM East of England Network
Presented by:
Chris MacLeod
Keep up to date with the APM East of England Network:
https://www.apm.org.uk/community/east-of-england-network/
Content description:
“I’m a Project Manager”.
That’s often what we tell family, friends and peers when asked what we do. But is it really a fair description? It may well be our role title, but it probably doesn’t convey a lot of what we actually do.
This presentation and discussion is about going beyond the frameworks, processes and stereotypes associated with project management and exploring the leadership roles we all in fact perform.
“I provide leadership focused on delivering projects and change for organisations”
APM Project Management Awards - Hints and tips for a winning award entry webinar
Thursday 18 April 2024
The APM Awards overview and the resources of this webinar:
https://www.apm.org.uk/apm-awards/
Content description:
Ahead of the APM Awards 2024, find out from our expert panel what elements make a winning APM Award entry.
Learn how to choose the category best suited to you or your company.
Answers provided to those all-important questions:
-What importance does the criteria hold?
-What are the judging panel looking for?
-How should I structure my entry?
-What additional evidence is acceptable?
-What will give my entry an edge?
X hashtag: #APMawards
The Vyrnwy Aqueduct Modernisation Programme webinar
Wednesday 17 April 2024
APM North West Network
Presented by:
Katie Rowlands
The link to the write up page and resources of this webinar:
https://www.apm.org.uk/news/the-vyrnwy-aqueduct-modernisation-programme-webinar/
Content description:
Spotlight on the Vyrnwy Aqueduct Modernisation Programme and the challenges facing a large project within Cheshire.
The Vyrnwy Aqueduct Modernisation Programme is one of United Utilities largest projects focused on the modernisation of three 42” aqueducts that carry clean drinking water across the North West.
This webinar covered the Vyrnwy project and an insight into the project challenges that face a live project within the Cheshire area.
APM event hosted by the London Network on 10 April 2024.
Speaker: Nick Fewings, MD of Ngagementworks
In March 2022, Nick Fewings, Ngagementworks, MD of Ngagementworks, published Team Lead Succeed, based on his 30+years of both leading operational and project teams, and subsequently facilitating team development around the world.
It has become a best seller, with a 96% 5-star review rating, and has been read on 5 of the 7 continents.
In this interactive session, Nick will share learning from Team Lead Succeed that can be applied immediately and make a positive difference to your teamwork.
Nick will share the importance of knowing both WHO is in your team and also HOW effective your teamwork is.
Only 10% of teams achieve high-performance, with 50% being average and 40% dysfunctional.
In this session, delivered by award-winning conference speaker Nick Fewings, and author of best-seller Team Lead Succeed, Nick will share his 30+ years of leading teams and facilitating team development.
Nick has profiled 1,000 of individuals and worked with 100s of teams.
Those attending will benefit from understanding;
Why many projects fail to achieve their goals.
Not relying on just measuring KPIs.
The importance of knowing WHO is in your team, both from a behavioural and technical skills aspect.
The 16 areas of high-performance teamwork, and their importance.
https://www.apm.org.uk/news/team-lead-succeed-helping-you-and-your-team-achieve-high-performance-teamwork-2/
Currently Knowledge Transfer Subject Matter Expert (Commercial) in the UKDT PMO on the Peru Reconstruction Plan. Stuart has more than 25 years’ track record of commercial and contract management experience working across both public and private sector projects, as well as more than 20 years’ experience in the development and delivery of professional training. As well as working for Gleeds in the UK and Peru, Stuart has also worked in China for Gleeds and has supported people development in Gleeds’ offices in Egypt and Poland. Stuart has been well placed to support the adoption of the NEC and UK Cost Management best practice in Peru – he was Chair of the RICS New Rules of Measurement (NRM) initiative and was heavily involved in the creation of the RICS Black Book Guidance (best practice in cost management).
APM event hosted by the Midlands Network on 11 April 2024.
Speaker: Carole Osterweil
Data is power. AI changes everything.
If the claims about both are true, how can we ensure we use data and AI well? And what does it mean for the very things which make us human - our feelings?
In this workshop Carole will draw on material from her ground-breaking book, Neuroscience for Project Success: why people behave as they do to answer both questions.
“We like to think our decision making is completely rational. However, once there's an element of uncertainty, conscious assessments are only part of the story. Two other inputs, both subconscious and driven by our innate need to survive, have a big impact.
One, automatic reactions driven by cognitive biases, gets plenty of airtime.
The other input, our raw visceral emotions might be scary to talk about and less understood - but that’s not a reason to pretend they don’t exist!”
This interactive workshop will draw on material from Carole’s book, Neuroscience for Project Success: why people behave as they do, published by APM in 2022.
You’ll come away with:
a clear understanding of how the human brain works.
a framework that:
explains ‘why people behave as they do’.
makes it easier to talk about feelings in a matter-of-fact way (so that they become part of your conscious data set)
new insights into yourself and your projects in a world that’s often characterised by stress and disorder.
Act on these insights and you’ll see the impact - on your teams and stakeholders, your decisions about how to use data and AI, and ultimately your project outcomes.
AI in the project profession: examples of current use and roadmaps to adoption webinar
Wednesday 27 March 2024
Association for Project Management
Speaker panel:
Andy Murray, James White, James Garner, Karina Singh and Alex Robertson
The link to the write up page and resources of this webinar:
https://www.apm.org.uk/news/ai-in-the-project-profession-examples-of-current-use-and-roadmaps-to-adoption-webinar/
Content description:
Disruptive technology and accelerating change is the now the norm within business. Advancements that feel relatively recent are already becoming embedded into business-as-usual activity. AI is one such advancement; it is already being used and having real-world impacts across the project profession.
To help P3M professionals understand the implications of this change, APM invited representatives from organisations that have introduced or are preparing to introduce AI into their project workstreams, to explain their approach and share their insight with fellow professionals.
This webinar on explored how AI is currently being used in project and programme management, and how organisations are gearing up for its adoption.
Katharine works for WRAP which is a climate action NGO working in more than 40 countries around the globe to tackle the causes of the climate crisis and give the planet a sustainable future. In this session, you will learn about WRAP’s plastics programme and how sustainability has been incorporated as a core value in delivery of the programme, with the aim of inspiring the audience to take action in their own work.
Kai-Fu Lee predicted that AI would change the world more than anything in the history of humanity – even electricity. It would disrupt how we live and work, how we operate our businesses, the core products and services on offer and the way in which we build technology.
However, in 2024 the impact of AI can no longer be discussed in future tense. With Microsoft copilot now publicly available, the change is already upon us. There is no consultation period or ‘unsubscribe’ button.
Project management professionals are likely to be asked to manage AI projects - and we are expected to skilfully use AI in our daily work lives. While overwhelming, this is not the first time we’ve had to adapt.
Sarah helps her audience sharpen their cutting-edge skills by answering:
What do I need to know about AI right now?
If I’m asked to work on an AI project, what techniques do I need to be successful?
Where do I start my own learning journey to upskill and prepare?
Sarah’s expertise in advanced agile and experience in highly regulated Finance environments give her a unique perspective into balancing governance with technical innovation. She uses her own experience building an AI solution in 2023 to share practical, widely applicable concepts in an “AI for project managers” 101 style session.
The silent project disruptor: Building AI solutions
Pragmatic portfolio management, Sept 2012
1. Pragmatic Portfolio Management
25 Sept 2012
Martin Samphire and David Dunning, on behalf of the APM
Portfolio Management (PfM) SIG
APM Portfolio Management (PfM) SIG
APM Thames Valley Branch
1
2. APM Presenters
2
Martin Samphire
MIOD
Chairman of APM Governance SIG
Owner and MD – 3pmxl Ltd
Sectors – FS, police, defence, energy
David Dunning
CMC
APMG Registered MoP™ and
P3O® Consultant
CPS Director
(APM Portfiolio Mgmt SIG Committee Members)
3. Agenda
Introducing the PfM SIG and PfM background
Portfolio Management concepts
How to introduce / improve PfM
PfM survey – some results and insight
Group discussions – key insights from survey
Q&A
Summary and close
3
5. PfM SIG – some committee faces
Our passion - "To develop and promote the professional discipline of Portfolio
Management for the public benefit.“
…..Promoting, Influencing, Communicating, and Sharing best practice……
Achilleas
Mavrellis
Defra
(SIG Secretary)
Christine
Rigby
AstraZeneca
Stephen
Parrett
Right Change Consulting
(SIG Chairperson)
Nigel
Bell
HP
Martin
Samphire
3pmxl Ltd
David
Dunning
CPS
5
Rebecca West
City of London
Corporation
7. Directing Change
2nd edition 2011
7
Co-Directing Change
2007
Sponsoring Change
2009
Free to APM members at www.apm.org.uk/memberdownloads
PfM – strong link to governance
GovSIG – Publications to date
8. APM PfM SIG focus for 2012
Survey – update, analyse and provide
insights (more later)
Enhance relationship with external bodies
to influence business leaders
Spread good practice to APM members
and beyond – events, papers, website,
case studies
9. PfM SIG – Join the Debate....
Come and join us to find out more!
– Link to PfM SIG area on APM website
Become one of our Bloggers online...
Do you have some interesting PfM learning, tools, techniques or
a case study to share through a written article or presentation?
Please do complete the survey at
www.surveymonkey.com/s/LB93F9C
PfM “Fest” on 2 October
9
11. Which world do you live in?
Business as unusual?
11
Business as usual?
Inconvenient
period of change
Current steady
state
Future steady
state
12. The Black Death, PM and PfM
The Black Death has a parallel with project management….the signs of something going
wrong were well known and yet the same medicine was applied – Project March 2012
Heavy investment in PM and change
delivery framework, tools and skills
Success rate for projects not improved
Need new “medicine”
Could that be more focus on Portfolio
Management?
Successful Portfolio Management
leading to better Benefits Delivery?
12
13. 13
Change in context
Mission
Strategy &
Objectives
Portfolio Mgmt –
Definition &
Monitoring
Operational
Planning & Mgmt
Programme and Project
Mgmt of authorised
P&Ps
Operational Mgmt
of on-going operations
(BAU)
Organisational and External Resources delivering tasks
Vision Portfolio Management
“Doing the right
projects”
Programme & Project
Management
“Doing the projects
right”
15. Positioning PfM – Definitions
Making the right investment choices and effectively optimising scarce resources
(money – technology – infrastructure - people)
APM
The prioritisation,
selection and
management of an
organisation’s
projects and
programmes in line
with its strategic
objectives and
business priorities,
taking into account
its capacity to
deliver them.
OGC
PfM is a
coordinated
collection of
strategic
processes and
decisions that
together enable a
more effective
balance of
organisational
change and BAU
National Audit
Office
Prioritisation of all
an organisation’s
projects and
programmes in
line with business
objectives and
matched to its
capacity to deliver
them.
Cranfield &
Open University
Managing a
diverse range of
projects and
programmes to
achieve the
maximum
organisational
value within
resource and
funding
constraints.
15
16. Positioning PfM – Some SIG Perspectives
‘Portfolio Management ensures the ‘right’ projects & programmes
are selected and managed for success….’
Portfolio Management SIG 2011
‘All Projects
Succeed’
APM Vision 2012
Supports timely
decision making
and re-orientation of
in-flight projects &
programmes so that
strategic benefits
are optimised
Avoids projects being
seen as the province of
a specific department –
decisions based upon
business not ‘local’
criteria
Identification of Projects
& Programme that are
strategically aligned
and add value Those
not strategically aligned
are not started or
cancelled as early as
possible
Ensures visibility of all
projects & programmes
and their
interdependence and
enables tracking and
focus to ensure success.
Provides better
engagement with staff
Supports effective and
optimised allocation of
resources to better enable
the highest priority ‘right’
projects and programmes
to succeed
Ensures management
of risk at the collective
level increasing
success of the ‘right’
projects & programmes
and a link to business
risk management
Supports robust
governance of change
across the whole landscape
of change / projects
16
17. Positioning PfM – Integrated Cycles
Understand
Strategic fit
Plan
Portfolio strategy
& delivery…
The baseline…
Balance
E.g. Overall risk,
return, coverage etc
Prioritise
Ranking criteria
Categorise
For easier
decision making
Organisational
Energy &
Willingness
Definition Delivery
Input
Results:
Influencing
Strategy
Output
delivering
Strategic
OutcomesPerformance
(Verify – Clarify –
Check – Respond)
Diagram based on the Portfolio
Management cycles in OGC
Management of Portfolios (MoP™)
Benefits Mgmt
Maximise Portfolio
performance
Financial Mgmt
Alignment with financial
business cycles
Risk Mgmt
Mitigation …& opportunity…
Stakeholder
Engagement
Maintaining
support for delivery
Resource
Mgmt
Management
Control
Templates,
Assurance
Governance
Clarity for decision
making
17
19. Portfolio definition – categorise
Identify alignment with strategic objectives – segment where
possible into categories of similar type
Strategic
Investments which are
critical to sustaining
future business strategy
High Potential
Key Operational Support
With tailored investment criteria
Investments which may be
important to achieving
future success
Investments on which the
organisation currently
depends for success
Investments which are
valuable but not critical to
success
19
20. Portfolio “filter”
Portfolio Plan
BAU Work
Vision
Current State
Programmes and
Projects
StrategyMission
Consensus?
Poorly
understood
Priorities
agreed?
Poor
control
processes
Resources
Not Integrated
Not what
expected
Positioning PfM - where can it go wrong?
Business Strategy
Changes
20
Business
Performance
Benefits
21. Key principles for success
21
Senior management commitment
– Senior champion and clear roles / accountabilities
– Active engagement - Fast decision making
– Rewards and recognition alignment
Alignment with governance framework
– Portfolio direction group / Investment Committee
– Portfolio Progress Group / Change Management Committee
– PPM Forum – project progress
Alignment with strategic objectives
– Portfolio segmentation
– Prioritising (weighting, rating, pair-wise comparisons, decision conferencing
– Link benefits to strategic objectives – value led
Use of a portfolio office
– Process and standards, support, challenge, assurance, reporting, lessons
– Evidence
Energised culture
– Collaborative working, proactive communications, learning and improving
Adapted from OGC MOP
22. Positioning PfM – The Benefits of PfM
More “right” programmes / projects
Removal of redundant, duplicate, poorly performing projects
More effective implementation of programmes / projects –
consistent approaches and improved dependency management
Better resource utilisation and collaborative working (both projectrs
and bau)
Holistic risk management
Enhanced transparency, accountability and governance
Improved engagement and communication between senior
management and staff
Greater benefits realised (and that support strategic objectives)
Reference: MoP™ Office of Government Commerce, 2011
22
24. 24
Vision…What is our expected future state?
Requirement…How does it piece together?
Readiness…Have we checked we can do this?
Approach…Opening, mid & end game?
Roadmap…How do we get there?
25. 25
Problem Outcome Benefit
Resource management – unsuitable model for
managing going forwards
• Central place – for resources, skills,
plans.
• Process for long term planning and
resource allocation.
• Update cycle to control allocations for
plans ‘in flight’
• More efficient use of resource pool.
• Ability to be more agile
• Reduce the cost of managing issues resulting from
ineffective resource management.
• Increase delivery certainty from greater timescale
predictability
Lack of visibility of work in flight / approaching
and lack of visibility of timescales.
• Central place for plans and other
project controls.
• Common reporting portal.
• Replace current manual reports with
more automated / on demand report
solutions.
• Reduce cost of reporting
• Increase predictability for the business leading to less
time spent introducing changes
• Improve reputation with the business
Incomplete approach to forecasting the forward
load, unsatisfactory transition from possible to
real plan
• Provide a portal through which work
requests can be registered.
• Introduce planning standards for long
terms and near term work.
• Review priority model to require
alignment to strategy
• More predictability of project starts from greater
visibility of resource demands now and into the future
leading to more efficient use of resources
• Less management time spent resolving issues which
could have been avoided.
• Enables more effective prioritisation – more if the
important work is done.
Ineffective collaboration on project controls and
no central configuration management
approach for document
• Project Collaboration environment.
• Document Library, common project
controls.
• Cross project issue, risk, lesson
learned reports
• Less time managing documents, less issues resulting.
• Less storage space needed.
• One place to look for documents, less time searching
for the right version.
• Better learning.
• Less time spent assembling cross project reports
Ineffective Performance measurement and
management
• Common progress cycle from
common plan structures, supporting
common metrics
• Less time spent capturing status.
• Less time spent starting up plans and project controls.
• More reliable planning leading to less issues to
manage.
• Increased predictability leading to reputation benefits
and business time saving.
26. Base Capability
Tools – planning tools, collaboration environments,
reporting platforms, user capability. Architecture,
installation, performance assurance, trained users
following basic procedures for use, simple quality
assurance checks.
Data – Databases and data stored, reporting data
sources, basic quality assurance. Base data model
defined, access controls, data aggregation and
integration facilities in place.
In addition to the data and tools, basic usage guidelines
and support will need to be provided.
People & Process
Controls – definition of the right information needed at
the appropriate moment of processes. The right
management information, commonly used, and relied
upon by the business. For example, business case
documents, change registers, risk logs, etc.
Operation – execution of the appropriate processes
and roles to deliver work. Common, joined up
procedures carried out by people, where capability is
not an issue.
Insight & Management
Reporting – definition of common reports delivered
from common process using common tools & data.
Integration - Progress from manual data through to
integrated reports linking related data stores (like
planning and finance data), to snapshotting and data
capture / trend analysis.
Collaboration – Common ways of sharing all kinds of
information (Risk, Issue, etc.), linking of unstructured
information.
Organisation & Leadership
Organisation - The ecosystem which delivers projects
and programmes. Tools and processes owned, support
and governance in place, scrutiny and oversight of the
portfolio active.
Leadership - Initial link between strategy & delivery
visible, capability hiring approach in place, executive
level use of information for decision making, strategy
drives delivery and delivery of benefits informs strategy.
27. Recommend not to take on too much
change at once. Enable Improve
Change
Choose a sensible scope in each of the
areas of Base Capability, People &
Process, Insight & Management and
Organisation.
(Also - We might not need to do everything)
INSIGHT &
MANAGEMENT
ORGANISATION
PEOPLE & PROCESS
BASE CAPABILITY
Higherorder
engagementwiththe
organisation
CHANGE – improvements
possible with fundamental
organisation changes
IMPROVE – capability
benefits derived from
basic building blocks
ENABLE – basic
capability building blocks
in place
Fromcurrentstateto
ultimatesolution
SOLUTION COMPONENTS
TRANSFORMATION
• Consider the problem statements and the
desired outcomes against each of the solution
components.
• Do we need to consider tactical en-route to
strategic solutions.
• Will the solution offered really help achieve the
benefit expectation.
28. Capability / Maturity enabled building blocks
• Depending on the circumstances, there are changes that it is sensible to make first,
and changes it is sensible to delay.
• It may be sensible to introduce some changes only after others have settled into
business as usual. For example, resource planning before resource management.
• It may well be that:
• there are bandwidth constraints which will limit what can be led or absorbed by staff.
• we cannot reach or influence the stakeholders until they have seen initial benefits.
• It is sensible therefore to plot out a sequence of change respecting these constrains:
INSIGHT &
MANAGEMENT
ORGANISATIONPEOPLE & PROCESSBASE CAPABILITY
Key Business Issues Demonstrable Business Benefits
CHANGE
IMPROVE
ENABLE
Phase 1 Phase 2 Phase 3Not in Scope
29. INSIGHT & MANAGEMENT ORGANISATIONPEOPLE & PROCESSBASE CAPABILITY
• Tools joined up
with other tools
• Data integrity
• IT strategy
alignment
• Interpretation not
a gamble
• Processes relied
upon by the
business
• People capability
not an issue
• Flexible Insight to spot issues
• Meaningful analysis on reliable
information from reliable
process
• Supporting key business
processes
• Scrutiny and
oversight of the
portfolio
• Strategy drives
delivery and
delivery informs
strategy
• Future resource
needs from strategy
CHANGE
• Tools aggregate
information
easily
• People use tools
& follow basic
usage model
• Accuracy and
reliability
• Common
Information
• Processes joined
up and operated
• People capable
of following
processes
• Common data schemes in
different systems
• Common reports extended to
integrated information
• Aggregated information for
further collaboration
• Support and
governance in place
• Exec level use of
information for
decision making
• Skill development /
acquisition
IMPROVE
• Common
planning &
collaboration
tools
• People have
base tool
capability
• Data Accuracy
• The right
management
information
• Common
procedures
• Enough of the
right people
• Common reports defined
• Information sources
understood and manually
worked together
• Common ways of collaborating
around information
• Standard tools &
processes owned
• Initial link between
strategy & delivery
visible
• Capability hiring
approach
ENABLE
30. Transformation
Phase 3 Vision = CHANGE – deliver benefits beyond what is possible with improvement alone.
• Design
• Change
Phase 1
Enable
Phase 3
Change
Phase 2
Improve
Design Change
Realise Benefits
S
Design Change
Realise Benefits
Design Change
Realise Benefits
F
Assessment
Initiation
Define
Identify • Identify – the problems to be solved
• Assess – what the implication is
• Define – the solution and the roadmap
Phase 1 Vision = ENABLE
• Assessment
• Design
• Change
Phase 2 Vision = IMPROVE – build upon the capability enabled.
• Design
• Change
32. PfM Survey – Principles(*)
Considered
Proactive and visible senior management commitment
Consistent and effective governance alignment
Alignment of the Portfolio with strategic objectives
Co-ordination through a Portfolio Office
Energised change culture and associated behaviours
(*) Principles from: MoP™ - Office of Government Commerce, 2011
PfM Survey asked how each of these were perceived in
organisations in terms of their Importance and Effectiveness
32
33. Principle Importance Effectiveness
Alignment of the Portfolio with strategic
objectives
63% 37%
Proactive and visible senior management
commitment
57% 42%
Consistent and effective governance alignment 43% 27%
Shared change culture and associated
behaviours
29% 18%
Co-ordination through a Portfolio Office 28% 22%
33
Reasonable
correlation
Senior focus?
We don’t need PMOs? Poor show –
need to improve
Most important
No to culture change?
Principles(*)
Rated
34. PfM Survey – Challenges Faced
1. Gaining Board buy-in to a single agreed view of business objectives
2. Developing an initial portfolio
3. Getting portfolio management started
4. Securing and sustaining business unit management commitment
5. Prioritising and balancing the portfolio
6. Dealing with tensions between Portfolio and BAU/Operational objectives
7. Securing and developing people with the right portfolio skills/capabilities
8. Putting in place the right tools & techniques to support PfM
9. Delivering overall portfolio benefits
10. Setting up, and gaining compliance with, portfolio management processes
11. Achieving the goals set for a portfolio management function
12. Applying lessons learnt from regular reviews of PfM performance
34
35. Challenge Rated
High
Interest
Developing an initial portfolio 40% 15
Gaining Board buy-in to a single agreed view of business objectives 37% --
Getting portfolio management started 36% 42
Securing and sustaining business unit management commitment 20% 38
Prioritising and balancing the portfolio 20% 58
Delivering overall portfolio benefits 18% 58
Putting in place the right tools/techniques to support PfM 18% 61
Dealing with tensions between Portfolio and BAU/Operational objectives 17% 46
35
All their fault?
Top 3
topics
Little correlation
A long way to go in many areas, but significant interest in more
debate/learning about how to improve performance
Are Challenges being met?
37. Exercise – objectives and process
In groups
– Take a Portfolio Management Principle
– Discuss it’s importance
Together
– Each group - Make a short ‘champion’
presentation
– Vote!
37
39. Summary
Effective PfM is about delivering Strategic Objectives
This implies:
– Executive ownership of the Portfolio
– Integrated governance and decision-making
– Commitment to the underpinning and active processes
This requires:
– Objective > Problem > Outcome > Benefit mapping - value led
– Vision and roadmap
– Organisational will – active and fast decision making
– Change Programme to implement / improve
Getting PfM right should result in:
– Clear links between strategy, plans and the change portfolio
– Optimisation of all change resources
– Better overall benefits delivery and strategic outcomes
39
40. For follow-up contact
40
Martin Samphire
msamphire@3pmxl.com
+44 7798 700314
David Dunning
David.dunning@CPS.co.uk
+44 7767 803540