SlideShare a Scribd company logo
Bets, Boards and Missions
@johncutlefish
cutle.fish
Last 12 months
100s of teams
Small changes, big impact (or fail gracefully)
Shared understanding & communication
The Team
1. The messy middle
2. Framing bets
3. Explore “ownership” boundaries
4. Hack the language…
5. Designing the work taxonomy…

6A. Flattening the model…
6B. Layering in interventions and OKRs…
6C. A big, visual, hybrid board…
The messy middle…
1
1-3h 1-3d 1-3w 1-3m 1-3q 1-3y 1-3decades
Sense
Respond
1-3h 1-3d 1-3w 1-3m 1-3q 1-3y 1-3decades
Sense
Respond Messy Middle
Play the random Jira ticket game.
From a 1-3h “tasks” to a 1-3y
company bet in >3 steps
We’re working on that ticket to [the
mission of that ticket] to help us
[some higher level mission], which
will help us [some even higher level
mission], which will help us [some
even higher level mission]….
(repeating)
We’re working on Jira ticket ACT-1252 to
predictively auto-fill transaction details,
which will help us improve the efficiency
of the bank reconciliation workflow,
which will help us retain larger accounts
with in-house bookkeepers, which will
help us increase recurring revenue AND
will help us market to larger prospects
who we “lost” when they trialed the
reconciliation workflow
Which we believe will help us improve
the efficiency of the bank reconciliation
workflow by saving between 15 and 20
minutes to finish the process…



because we know 80% of customers
spend ~15 minutes per reconciliation
filling out data we have a 90%
probability of guessing accurately.
Framing things as bets…
2
Bets can be…
Big
Small
Risky
Safe
Prescriptive
Descriptive
Big batch
Increment friendly
Upfront gamble
Change bet over time
Networked/connected
Isolated
1-3h
1-3d
1-3w
1-3m
1-3q
1-3y
1-3d
Write some BetLibs
Map some bets
http://tiny.cc/you-betcha
Explore “ownership” boundaries
3
A. Build exactly this [to a predetermined specification]
B. Build something that does [specific behavior, input-output,
interaction]
C. Build something that lets a segment of customers complete [some
task, activity, goal]
D. Solve this [more open-ended customer problem]
E. Explore the challenges of, and improve the experience for,
[segment of users/customers]
F. Increase/decrease [metric] known to influence a specific business
outcome
G. Explore various potential leverage points and run experiments to
influence [specific business outcome]
H. Directly generate [short-term business outcome]
I. Generate [long-term business outcome]
A B C D E F G H I
Dev
UX
PM
A. Build exactly this [to a predetermined
specification]
B. Build something that does [specific
behavior, input-output, interaction]
C. Build something that lets a segment of
customers complete [some task,
activity, goal]
D. Solve this [more open-ended customer
problem]
E. Explore the challenges of, and improve
the experience for, [segment of users/
customers]
F. Increase/decrease [metric] known to
influence a specific business outcome
G. Explore various potential leverage
points and run experiments to influence
[specific business outcome]
H. Directly generate [short-term business
outcome]
I. Generate [long-term business outcome]
A
B
C
D
E
F
G
H
I
Team
PM
GM
Team
PM
VPoP
GM
Org 1 Org 2
Categorize a sample of work.
Make it visual.
A. Build exactly this [to a predetermined specification]
B. Build something that does [specific behavior, input-output,
interaction]
C. Build something that lets a segment of customers complete [some
task, activity, goal]
D. Solve this [more open-ended customer problem]
E. Explore the challenges of, and improve the experience for,
[segment of users/customers]
F. Increase/decrease [metric] known to influence a specific business
outcome
G. Explore various potential leverage points and run experiments to
influence [specific business outcome]
H. Directly generate [short-term business outcome]
I. Generate [long-term business outcome]
Hack the language…
4
Problems/Solutions
Projects
Experiments
“Done”
“Done”
Dependency Wrangling
Debt
Opportunities/Interventions
Missions
Bets
Decision Point
Review & Measurement
Playing Tetris
Drag
Catalog language in use.
Try subtle changes.
Designing the work taxonomy…
5
What must you
eventually know about
this work to make
good decisions at the
right cadence?
How does work appear in these queues?
How often? With advance notice? Who puts work in these queues?
Dependencies on other groups
Deadline? (real or not)
Cost of being late (or not delivering feature)
Size of effort
Expect impact of item
Ability to measure impact (and time)
Data on existing usage
Who is advocate? Who are stakeholders?
What is solution certainty? (range)
What is problem uncertainty?
Impacting current customers?
Type of design work
Core improvements
New feature development
Bandaids/fixes
Skills/functions required
Customer visibility
Collaboration model (e.g. contractor teams)
Urgency (P0, P1, P2)
Assumptions / beliefs
Learning goal? Permanence?
Risks willing to incur
Needed / caused by / blocked by tech debt
Background / prior story / veracity of data
Headwinds / blockers
Connected to core strategy?
Reactive vs proactive
Tech used
Org visibility
PIA factor / fun factor
Do not disturb - focus required
Solve tech debt / add new tech debt
When do you need to know the info?
Who needs to be around?
Tags V1 Vs.
“Got it! So we will have a PRD
template that EVERYONE needs to
fill in, and review it at each and
every handoff?”



Instead consider…
Shapes of work
Try a “design a one-pager”
exercise (or one-pager checklist)
Letter-to-the-future 

One-Pagers and Kickoff “Decks”
Flattening the model…
6A
3-9mo1-3y
Mid/Long
Term Value
North Star
Input
Input
Input
Health
Indicators
Level 1 BetsLevel 0 Bets
Value Creation Model
Beliefs, Assumptions, Strategy
Weekly Learning Users (WLUs)
# of Weekly Users who are active
and share a learning that is
consumed by at least 2 other people
in the previous 7 days.
Activated Accounts
Organizations that have reached at least 5
WLUs.
Broadcasted Learning (BL)
A chart, dashboard, or Notebook consumed by
2 or more people within a 7 day period.
Consumption of Learnings (CoL)
Total reach of BL in an organization within a 7
day period.
North Star workshop
Layering in interventions and OKRs…
6B
3-9mo1-3y
Mid/Long
Term Value
North Star
Input
Input
Input
Health
Indicators
Level 1 BetsLevel 0 Bets
Value Creation Model
Beliefs, Assumptions, Strategy
Target Input(s)
Level 2 Bets
1-3mo
3-9mo1-3y
Mid/Long
Term Value
North Star
Input
Input
Input
Health
Indicators
Level 1 BetsLevel 0 Bets
Value Creation Model
Beliefs, Assumptions, Strategy
Target Input(s)
Level 2 Bets
1-3mo
OKRs
Forecasted impact on input
Map work to Inputs.
A big, visual, hybrid board…
6C
Level 2 Bet
Target Input(s)
Level 3 Bet
Focus On

Next
To Try Trying Review
ReviewFocusing
To Try Trying Review
To Try Trying Review
Team A
Team B
Team C
1-3mo 1-3w
OKRs
Impact 

on

Input
3-9mo1-3y
Mid/Long Term
Value North Star
Input
Input
Input
Health
Indicators
Level 1 BetsLevel 0 Bets
Value Creation Model
Beliefs, Assumptions, Strategy
3mo
Observe continuously, revisit periodically
North Star



1-3 year bets
Inputs
Focusing
Trying Review
Inputs
Inputs
Inputs
Get out that tape.
Get those magnets.
http://tiny.cc/hybrid-board
Questions

More Related Content

What's hot

PopcornFlow: Continuous Evolution Through Ultra-Rapid Experimentation
PopcornFlow: Continuous Evolution Through Ultra-Rapid ExperimentationPopcornFlow: Continuous Evolution Through Ultra-Rapid Experimentation
PopcornFlow: Continuous Evolution Through Ultra-Rapid Experimentation
Claudio Perrone
 
Collaboration in workplace
Collaboration in workplaceCollaboration in workplace
Collaboration in workplace
belziebub
 
Collaboration
CollaborationCollaboration
Collaboration
bmwhee90
 
Impact Mapping LEGO Game - Agile Business Day 2016
Impact Mapping LEGO Game - Agile Business Day 2016Impact Mapping LEGO Game - Agile Business Day 2016
Impact Mapping LEGO Game - Agile Business Day 2016
Fabio Armani
 
The Founder's Mentality
The Founder's Mentality The Founder's Mentality
The Founder's Mentality
GMR Group
 
Agile Leadership - Beyond the Basics
Agile Leadership - Beyond the BasicsAgile Leadership - Beyond the Basics
Agile Leadership - Beyond the Basics
Mark Levison, CST
 
Agile Transformation in Telco Guide
Agile Transformation in Telco GuideAgile Transformation in Telco Guide
Agile Transformation in Telco Guide
ACM
 
The guide to inviting leadership - Inviting Leadership by Daniel Mezick
The guide to inviting leadership - Inviting Leadership by Daniel MezickThe guide to inviting leadership - Inviting Leadership by Daniel Mezick
The guide to inviting leadership - Inviting Leadership by Daniel Mezick
agilemaine
 
Network Effects
Network EffectsNetwork Effects
Network Effects
a16z
 
Agile Transformation Defined
Agile Transformation DefinedAgile Transformation Defined
Agile Transformation Defined
Christoph Mathis
 
Agiles Zielmanagement und modernes Leadership mit Objectives und Key Results ...
Agiles Zielmanagement und modernes Leadership mit Objectives und Key Results ...Agiles Zielmanagement und modernes Leadership mit Objectives und Key Results ...
Agiles Zielmanagement und modernes Leadership mit Objectives und Key Results ...
die.agilen GmbH
 
Atlassian Overview
Atlassian OverviewAtlassian Overview
Atlassian Overview
Atlassian
 
Team management - Leading virtual teams
Team management - Leading virtual teams Team management - Leading virtual teams
Team management - Leading virtual teams
Raphael Chicheportiche
 
5 Practices for an Agile Mindset
5 Practices for an Agile Mindset5 Practices for an Agile Mindset
5 Practices for an Agile Mindset
Michael Sahota
 
How to Build a Product Vision by Spotify Product Manager
How to Build a Product Vision by Spotify Product ManagerHow to Build a Product Vision by Spotify Product Manager
How to Build a Product Vision by Spotify Product Manager
Product School
 
Introduction to Impact Mapping
Introduction to Impact MappingIntroduction to Impact Mapping
Introduction to Impact Mapping
Deborah Wyse
 
Agile Mindset For Executives
Agile Mindset For ExecutivesAgile Mindset For Executives
Agile Mindset For Executives
Michael Tarnowski
 
BizDevOps – Delivering Business Value Quickly at Scale
BizDevOps – Delivering Business Value Quickly at ScaleBizDevOps – Delivering Business Value Quickly at Scale
BizDevOps – Delivering Business Value Quickly at Scale
QASymphony
 
Startup Metrics for Pirates
Startup Metrics for PiratesStartup Metrics for Pirates
Startup Metrics for Pirates
Dave McClure
 

What's hot (20)

PopcornFlow: Continuous Evolution Through Ultra-Rapid Experimentation
PopcornFlow: Continuous Evolution Through Ultra-Rapid ExperimentationPopcornFlow: Continuous Evolution Through Ultra-Rapid Experimentation
PopcornFlow: Continuous Evolution Through Ultra-Rapid Experimentation
 
Scaling Agile - LeSS Framework
Scaling Agile - LeSS FrameworkScaling Agile - LeSS Framework
Scaling Agile - LeSS Framework
 
Collaboration in workplace
Collaboration in workplaceCollaboration in workplace
Collaboration in workplace
 
Collaboration
CollaborationCollaboration
Collaboration
 
Impact Mapping LEGO Game - Agile Business Day 2016
Impact Mapping LEGO Game - Agile Business Day 2016Impact Mapping LEGO Game - Agile Business Day 2016
Impact Mapping LEGO Game - Agile Business Day 2016
 
The Founder's Mentality
The Founder's Mentality The Founder's Mentality
The Founder's Mentality
 
Agile Leadership - Beyond the Basics
Agile Leadership - Beyond the BasicsAgile Leadership - Beyond the Basics
Agile Leadership - Beyond the Basics
 
Agile Transformation in Telco Guide
Agile Transformation in Telco GuideAgile Transformation in Telco Guide
Agile Transformation in Telco Guide
 
The guide to inviting leadership - Inviting Leadership by Daniel Mezick
The guide to inviting leadership - Inviting Leadership by Daniel MezickThe guide to inviting leadership - Inviting Leadership by Daniel Mezick
The guide to inviting leadership - Inviting Leadership by Daniel Mezick
 
Network Effects
Network EffectsNetwork Effects
Network Effects
 
Agile Transformation Defined
Agile Transformation DefinedAgile Transformation Defined
Agile Transformation Defined
 
Agiles Zielmanagement und modernes Leadership mit Objectives und Key Results ...
Agiles Zielmanagement und modernes Leadership mit Objectives und Key Results ...Agiles Zielmanagement und modernes Leadership mit Objectives und Key Results ...
Agiles Zielmanagement und modernes Leadership mit Objectives und Key Results ...
 
Atlassian Overview
Atlassian OverviewAtlassian Overview
Atlassian Overview
 
Team management - Leading virtual teams
Team management - Leading virtual teams Team management - Leading virtual teams
Team management - Leading virtual teams
 
5 Practices for an Agile Mindset
5 Practices for an Agile Mindset5 Practices for an Agile Mindset
5 Practices for an Agile Mindset
 
How to Build a Product Vision by Spotify Product Manager
How to Build a Product Vision by Spotify Product ManagerHow to Build a Product Vision by Spotify Product Manager
How to Build a Product Vision by Spotify Product Manager
 
Introduction to Impact Mapping
Introduction to Impact MappingIntroduction to Impact Mapping
Introduction to Impact Mapping
 
Agile Mindset For Executives
Agile Mindset For ExecutivesAgile Mindset For Executives
Agile Mindset For Executives
 
BizDevOps – Delivering Business Value Quickly at Scale
BizDevOps – Delivering Business Value Quickly at ScaleBizDevOps – Delivering Business Value Quickly at Scale
BizDevOps – Delivering Business Value Quickly at Scale
 
Startup Metrics for Pirates
Startup Metrics for PiratesStartup Metrics for Pirates
Startup Metrics for Pirates
 

Similar to Bets, Boards, and Missions

Using Bets, Boards and Missions to Inspire Org-wide Agility
Using Bets, Boards and Missions to Inspire Org-wide AgilityUsing Bets, Boards and Missions to Inspire Org-wide Agility
Using Bets, Boards and Missions to Inspire Org-wide Agility
C4Media
 
The Three Big Eng/Prod Collaboration Traps (and What to Do About Them)
The Three Big Eng/Prod Collaboration Traps (and What to Do About Them)The Three Big Eng/Prod Collaboration Traps (and What to Do About Them)
The Three Big Eng/Prod Collaboration Traps (and What to Do About Them)
John Cutler
 
Build the Right Thing - IIBA
Build the Right Thing - IIBABuild the Right Thing - IIBA
Build the Right Thing - IIBA
Agile Dimensions LLC
 
Pitch deck templates for seed capital
Pitch deck templates for seed capital Pitch deck templates for seed capital
Pitch deck templates for seed capital
Tech in Asia ID
 
LaunchNJ: Product Design Sprints
LaunchNJ: Product Design SprintsLaunchNJ: Product Design Sprints
LaunchNJ: Product Design Sprints
Alex Britez
 
Process Evolution and Product Maturity
Process Evolution and Product MaturityProcess Evolution and Product Maturity
Process Evolution and Product Maturity
QAware GmbH
 
Madhur Kathuria Release planning using feature points
Madhur Kathuria Release planning using feature pointsMadhur Kathuria Release planning using feature points
Madhur Kathuria Release planning using feature points
India Scrum Enthusiasts Community
 
Using Agile Methodologies
Using Agile MethodologiesUsing Agile Methodologies
Using Agile Methodologies
Dave Kellogg
 
Hass howard scrum master capabilities
Hass howard scrum master capabilitiesHass howard scrum master capabilities
Hass howard scrum master capabilities
Hass Howard
 
PCC2 - How do I incorporate Apple-like design into my products?
PCC2 - How do I incorporate Apple-like design into my products?PCC2 - How do I incorporate Apple-like design into my products?
PCC2 - How do I incorporate Apple-like design into my products?
ProductCamp Chicago
 
Transforming Museums: Toolkit for Change
Transforming Museums: Toolkit for ChangeTransforming Museums: Toolkit for Change
Transforming Museums: Toolkit for Change
Elliot Felix
 
Venkatraman l
Venkatraman lVenkatraman l
Venkatraman lPMI2011
 
Venkatramanl 131008015800-phpapp01
Venkatramanl 131008015800-phpapp01Venkatramanl 131008015800-phpapp01
Venkatramanl 131008015800-phpapp01PMI_IREP_TP
 
Accelerator Workshop "Before"
Accelerator Workshop "Before"Accelerator Workshop "Before"
Accelerator Workshop "Before"
Yvonne Shek
 
Best Practices When Moving To Agile Project Management
Best Practices When Moving To Agile Project ManagementBest Practices When Moving To Agile Project Management
Best Practices When Moving To Agile Project Management
Robert McGeachy
 
Type/MBTI and Project Management
Type/MBTI and Project ManagementType/MBTI and Project Management
Type/MBTI and Project Management
Jennifer Tucker
 
Julie Xu (Carta) - Designing a product experience vision at scale
Julie Xu (Carta) - Designing a product experience vision at scaleJulie Xu (Carta) - Designing a product experience vision at scale
Julie Xu (Carta) - Designing a product experience vision at scale
Techsylvania
 
Agile Pmi 102108 Final
Agile Pmi 102108 FinalAgile Pmi 102108 Final
Agile Pmi 102108 Final
bmcglin
 
NIDOS Log frames training 14th March 2013 - Jill Gentle
NIDOS Log frames training 14th March 2013 - Jill GentleNIDOS Log frames training 14th March 2013 - Jill Gentle
NIDOS Log frames training 14th March 2013 - Jill GentleNIDOS
 

Similar to Bets, Boards, and Missions (20)

Using Bets, Boards and Missions to Inspire Org-wide Agility
Using Bets, Boards and Missions to Inspire Org-wide AgilityUsing Bets, Boards and Missions to Inspire Org-wide Agility
Using Bets, Boards and Missions to Inspire Org-wide Agility
 
The Three Big Eng/Prod Collaboration Traps (and What to Do About Them)
The Three Big Eng/Prod Collaboration Traps (and What to Do About Them)The Three Big Eng/Prod Collaboration Traps (and What to Do About Them)
The Three Big Eng/Prod Collaboration Traps (and What to Do About Them)
 
Build the Right Thing - IIBA
Build the Right Thing - IIBABuild the Right Thing - IIBA
Build the Right Thing - IIBA
 
Pitch deck templates for seed capital
Pitch deck templates for seed capital Pitch deck templates for seed capital
Pitch deck templates for seed capital
 
LaunchNJ: Product Design Sprints
LaunchNJ: Product Design SprintsLaunchNJ: Product Design Sprints
LaunchNJ: Product Design Sprints
 
Process Evolution and Product Maturity
Process Evolution and Product MaturityProcess Evolution and Product Maturity
Process Evolution and Product Maturity
 
Madhur Kathuria Release planning using feature points
Madhur Kathuria Release planning using feature pointsMadhur Kathuria Release planning using feature points
Madhur Kathuria Release planning using feature points
 
First fare 2011 project-management
First fare 2011 project-managementFirst fare 2011 project-management
First fare 2011 project-management
 
Using Agile Methodologies
Using Agile MethodologiesUsing Agile Methodologies
Using Agile Methodologies
 
Hass howard scrum master capabilities
Hass howard scrum master capabilitiesHass howard scrum master capabilities
Hass howard scrum master capabilities
 
PCC2 - How do I incorporate Apple-like design into my products?
PCC2 - How do I incorporate Apple-like design into my products?PCC2 - How do I incorporate Apple-like design into my products?
PCC2 - How do I incorporate Apple-like design into my products?
 
Transforming Museums: Toolkit for Change
Transforming Museums: Toolkit for ChangeTransforming Museums: Toolkit for Change
Transforming Museums: Toolkit for Change
 
Venkatraman l
Venkatraman lVenkatraman l
Venkatraman l
 
Venkatramanl 131008015800-phpapp01
Venkatramanl 131008015800-phpapp01Venkatramanl 131008015800-phpapp01
Venkatramanl 131008015800-phpapp01
 
Accelerator Workshop "Before"
Accelerator Workshop "Before"Accelerator Workshop "Before"
Accelerator Workshop "Before"
 
Best Practices When Moving To Agile Project Management
Best Practices When Moving To Agile Project ManagementBest Practices When Moving To Agile Project Management
Best Practices When Moving To Agile Project Management
 
Type/MBTI and Project Management
Type/MBTI and Project ManagementType/MBTI and Project Management
Type/MBTI and Project Management
 
Julie Xu (Carta) - Designing a product experience vision at scale
Julie Xu (Carta) - Designing a product experience vision at scaleJulie Xu (Carta) - Designing a product experience vision at scale
Julie Xu (Carta) - Designing a product experience vision at scale
 
Agile Pmi 102108 Final
Agile Pmi 102108 FinalAgile Pmi 102108 Final
Agile Pmi 102108 Final
 
NIDOS Log frames training 14th March 2013 - Jill Gentle
NIDOS Log frames training 14th March 2013 - Jill GentleNIDOS Log frames training 14th March 2013 - Jill Gentle
NIDOS Log frames training 14th March 2013 - Jill Gentle
 

Recently uploaded

State of ICS and IoT Cyber Threat Landscape Report 2024 preview
State of ICS and IoT Cyber Threat Landscape Report 2024 previewState of ICS and IoT Cyber Threat Landscape Report 2024 preview
State of ICS and IoT Cyber Threat Landscape Report 2024 preview
Prayukth K V
 
GraphRAG is All You need? LLM & Knowledge Graph
GraphRAG is All You need? LLM & Knowledge GraphGraphRAG is All You need? LLM & Knowledge Graph
GraphRAG is All You need? LLM & Knowledge Graph
Guy Korland
 
"Impact of front-end architecture on development cost", Viktor Turskyi
"Impact of front-end architecture on development cost", Viktor Turskyi"Impact of front-end architecture on development cost", Viktor Turskyi
"Impact of front-end architecture on development cost", Viktor Turskyi
Fwdays
 
JMeter webinar - integration with InfluxDB and Grafana
JMeter webinar - integration with InfluxDB and GrafanaJMeter webinar - integration with InfluxDB and Grafana
JMeter webinar - integration with InfluxDB and Grafana
RTTS
 
How world-class product teams are winning in the AI era by CEO and Founder, P...
How world-class product teams are winning in the AI era by CEO and Founder, P...How world-class product teams are winning in the AI era by CEO and Founder, P...
How world-class product teams are winning in the AI era by CEO and Founder, P...
Product School
 
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...
Jeffrey Haguewood
 
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...
UiPathCommunity
 
FIDO Alliance Osaka Seminar: FIDO Security Aspects.pdf
FIDO Alliance Osaka Seminar: FIDO Security Aspects.pdfFIDO Alliance Osaka Seminar: FIDO Security Aspects.pdf
FIDO Alliance Osaka Seminar: FIDO Security Aspects.pdf
FIDO Alliance
 
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...
DanBrown980551
 
Mission to Decommission: Importance of Decommissioning Products to Increase E...
Mission to Decommission: Importance of Decommissioning Products to Increase E...Mission to Decommission: Importance of Decommissioning Products to Increase E...
Mission to Decommission: Importance of Decommissioning Products to Increase E...
Product School
 
UiPath Test Automation using UiPath Test Suite series, part 3
UiPath Test Automation using UiPath Test Suite series, part 3UiPath Test Automation using UiPath Test Suite series, part 3
UiPath Test Automation using UiPath Test Suite series, part 3
DianaGray10
 
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdfSmart TV Buyer Insights Survey 2024 by 91mobiles.pdf
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf
91mobiles
 
Essentials of Automations: Optimizing FME Workflows with Parameters
Essentials of Automations: Optimizing FME Workflows with ParametersEssentials of Automations: Optimizing FME Workflows with Parameters
Essentials of Automations: Optimizing FME Workflows with Parameters
Safe Software
 
FIDO Alliance Osaka Seminar: Overview.pdf
FIDO Alliance Osaka Seminar: Overview.pdfFIDO Alliance Osaka Seminar: Overview.pdf
FIDO Alliance Osaka Seminar: Overview.pdf
FIDO Alliance
 
FIDO Alliance Osaka Seminar: The WebAuthn API and Discoverable Credentials.pdf
FIDO Alliance Osaka Seminar: The WebAuthn API and Discoverable Credentials.pdfFIDO Alliance Osaka Seminar: The WebAuthn API and Discoverable Credentials.pdf
FIDO Alliance Osaka Seminar: The WebAuthn API and Discoverable Credentials.pdf
FIDO Alliance
 
UiPath Test Automation using UiPath Test Suite series, part 4
UiPath Test Automation using UiPath Test Suite series, part 4UiPath Test Automation using UiPath Test Suite series, part 4
UiPath Test Automation using UiPath Test Suite series, part 4
DianaGray10
 
Neuro-symbolic is not enough, we need neuro-*semantic*
Neuro-symbolic is not enough, we need neuro-*semantic*Neuro-symbolic is not enough, we need neuro-*semantic*
Neuro-symbolic is not enough, we need neuro-*semantic*
Frank van Harmelen
 
Key Trends Shaping the Future of Infrastructure.pdf
Key Trends Shaping the Future of Infrastructure.pdfKey Trends Shaping the Future of Infrastructure.pdf
Key Trends Shaping the Future of Infrastructure.pdf
Cheryl Hung
 
PHP Frameworks: I want to break free (IPC Berlin 2024)
PHP Frameworks: I want to break free (IPC Berlin 2024)PHP Frameworks: I want to break free (IPC Berlin 2024)
PHP Frameworks: I want to break free (IPC Berlin 2024)
Ralf Eggert
 
Connector Corner: Automate dynamic content and events by pushing a button
Connector Corner: Automate dynamic content and events by pushing a buttonConnector Corner: Automate dynamic content and events by pushing a button
Connector Corner: Automate dynamic content and events by pushing a button
DianaGray10
 

Recently uploaded (20)

State of ICS and IoT Cyber Threat Landscape Report 2024 preview
State of ICS and IoT Cyber Threat Landscape Report 2024 previewState of ICS and IoT Cyber Threat Landscape Report 2024 preview
State of ICS and IoT Cyber Threat Landscape Report 2024 preview
 
GraphRAG is All You need? LLM & Knowledge Graph
GraphRAG is All You need? LLM & Knowledge GraphGraphRAG is All You need? LLM & Knowledge Graph
GraphRAG is All You need? LLM & Knowledge Graph
 
"Impact of front-end architecture on development cost", Viktor Turskyi
"Impact of front-end architecture on development cost", Viktor Turskyi"Impact of front-end architecture on development cost", Viktor Turskyi
"Impact of front-end architecture on development cost", Viktor Turskyi
 
JMeter webinar - integration with InfluxDB and Grafana
JMeter webinar - integration with InfluxDB and GrafanaJMeter webinar - integration with InfluxDB and Grafana
JMeter webinar - integration with InfluxDB and Grafana
 
How world-class product teams are winning in the AI era by CEO and Founder, P...
How world-class product teams are winning in the AI era by CEO and Founder, P...How world-class product teams are winning in the AI era by CEO and Founder, P...
How world-class product teams are winning in the AI era by CEO and Founder, P...
 
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...
 
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...
 
FIDO Alliance Osaka Seminar: FIDO Security Aspects.pdf
FIDO Alliance Osaka Seminar: FIDO Security Aspects.pdfFIDO Alliance Osaka Seminar: FIDO Security Aspects.pdf
FIDO Alliance Osaka Seminar: FIDO Security Aspects.pdf
 
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...
 
Mission to Decommission: Importance of Decommissioning Products to Increase E...
Mission to Decommission: Importance of Decommissioning Products to Increase E...Mission to Decommission: Importance of Decommissioning Products to Increase E...
Mission to Decommission: Importance of Decommissioning Products to Increase E...
 
UiPath Test Automation using UiPath Test Suite series, part 3
UiPath Test Automation using UiPath Test Suite series, part 3UiPath Test Automation using UiPath Test Suite series, part 3
UiPath Test Automation using UiPath Test Suite series, part 3
 
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdfSmart TV Buyer Insights Survey 2024 by 91mobiles.pdf
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf
 
Essentials of Automations: Optimizing FME Workflows with Parameters
Essentials of Automations: Optimizing FME Workflows with ParametersEssentials of Automations: Optimizing FME Workflows with Parameters
Essentials of Automations: Optimizing FME Workflows with Parameters
 
FIDO Alliance Osaka Seminar: Overview.pdf
FIDO Alliance Osaka Seminar: Overview.pdfFIDO Alliance Osaka Seminar: Overview.pdf
FIDO Alliance Osaka Seminar: Overview.pdf
 
FIDO Alliance Osaka Seminar: The WebAuthn API and Discoverable Credentials.pdf
FIDO Alliance Osaka Seminar: The WebAuthn API and Discoverable Credentials.pdfFIDO Alliance Osaka Seminar: The WebAuthn API and Discoverable Credentials.pdf
FIDO Alliance Osaka Seminar: The WebAuthn API and Discoverable Credentials.pdf
 
UiPath Test Automation using UiPath Test Suite series, part 4
UiPath Test Automation using UiPath Test Suite series, part 4UiPath Test Automation using UiPath Test Suite series, part 4
UiPath Test Automation using UiPath Test Suite series, part 4
 
Neuro-symbolic is not enough, we need neuro-*semantic*
Neuro-symbolic is not enough, we need neuro-*semantic*Neuro-symbolic is not enough, we need neuro-*semantic*
Neuro-symbolic is not enough, we need neuro-*semantic*
 
Key Trends Shaping the Future of Infrastructure.pdf
Key Trends Shaping the Future of Infrastructure.pdfKey Trends Shaping the Future of Infrastructure.pdf
Key Trends Shaping the Future of Infrastructure.pdf
 
PHP Frameworks: I want to break free (IPC Berlin 2024)
PHP Frameworks: I want to break free (IPC Berlin 2024)PHP Frameworks: I want to break free (IPC Berlin 2024)
PHP Frameworks: I want to break free (IPC Berlin 2024)
 
Connector Corner: Automate dynamic content and events by pushing a button
Connector Corner: Automate dynamic content and events by pushing a buttonConnector Corner: Automate dynamic content and events by pushing a button
Connector Corner: Automate dynamic content and events by pushing a button
 

Bets, Boards, and Missions

  • 1. Bets, Boards and Missions
  • 3. Last 12 months 100s of teams Small changes, big impact (or fail gracefully) Shared understanding & communication
  • 5. 1. The messy middle 2. Framing bets 3. Explore “ownership” boundaries 4. Hack the language… 5. Designing the work taxonomy…
 6A. Flattening the model… 6B. Layering in interventions and OKRs… 6C. A big, visual, hybrid board…
  • 7. 1-3h 1-3d 1-3w 1-3m 1-3q 1-3y 1-3decades Sense Respond
  • 8. 1-3h 1-3d 1-3w 1-3m 1-3q 1-3y 1-3decades Sense Respond Messy Middle
  • 9. Play the random Jira ticket game. From a 1-3h “tasks” to a 1-3y company bet in >3 steps
  • 10. We’re working on that ticket to [the mission of that ticket] to help us [some higher level mission], which will help us [some even higher level mission], which will help us [some even higher level mission]…. (repeating)
  • 11. We’re working on Jira ticket ACT-1252 to predictively auto-fill transaction details, which will help us improve the efficiency of the bank reconciliation workflow, which will help us retain larger accounts with in-house bookkeepers, which will help us increase recurring revenue AND will help us market to larger prospects who we “lost” when they trialed the reconciliation workflow
  • 12. Which we believe will help us improve the efficiency of the bank reconciliation workflow by saving between 15 and 20 minutes to finish the process…
 
 because we know 80% of customers spend ~15 minutes per reconciliation filling out data we have a 90% probability of guessing accurately.
  • 13. Framing things as bets… 2
  • 14. Bets can be… Big Small Risky Safe Prescriptive Descriptive Big batch Increment friendly Upfront gamble Change bet over time Networked/connected Isolated
  • 15.
  • 20. A. Build exactly this [to a predetermined specification] B. Build something that does [specific behavior, input-output, interaction] C. Build something that lets a segment of customers complete [some task, activity, goal] D. Solve this [more open-ended customer problem] E. Explore the challenges of, and improve the experience for, [segment of users/customers] F. Increase/decrease [metric] known to influence a specific business outcome G. Explore various potential leverage points and run experiments to influence [specific business outcome] H. Directly generate [short-term business outcome] I. Generate [long-term business outcome]
  • 21.
  • 22. A B C D E F G H I Dev UX PM A. Build exactly this [to a predetermined specification] B. Build something that does [specific behavior, input-output, interaction] C. Build something that lets a segment of customers complete [some task, activity, goal] D. Solve this [more open-ended customer problem] E. Explore the challenges of, and improve the experience for, [segment of users/ customers] F. Increase/decrease [metric] known to influence a specific business outcome G. Explore various potential leverage points and run experiments to influence [specific business outcome] H. Directly generate [short-term business outcome] I. Generate [long-term business outcome]
  • 24. Categorize a sample of work. Make it visual.
  • 25. A. Build exactly this [to a predetermined specification] B. Build something that does [specific behavior, input-output, interaction] C. Build something that lets a segment of customers complete [some task, activity, goal] D. Solve this [more open-ended customer problem] E. Explore the challenges of, and improve the experience for, [segment of users/customers] F. Increase/decrease [metric] known to influence a specific business outcome G. Explore various potential leverage points and run experiments to influence [specific business outcome] H. Directly generate [short-term business outcome] I. Generate [long-term business outcome]
  • 28. Catalog language in use. Try subtle changes.
  • 29. Designing the work taxonomy… 5
  • 30. What must you eventually know about this work to make good decisions at the right cadence?
  • 31.
  • 32.
  • 33. How does work appear in these queues? How often? With advance notice? Who puts work in these queues? Dependencies on other groups Deadline? (real or not) Cost of being late (or not delivering feature) Size of effort Expect impact of item Ability to measure impact (and time) Data on existing usage Who is advocate? Who are stakeholders? What is solution certainty? (range) What is problem uncertainty? Impacting current customers? Type of design work Core improvements New feature development Bandaids/fixes Skills/functions required Customer visibility Collaboration model (e.g. contractor teams) Urgency (P0, P1, P2) Assumptions / beliefs Learning goal? Permanence? Risks willing to incur Needed / caused by / blocked by tech debt Background / prior story / veracity of data Headwinds / blockers Connected to core strategy? Reactive vs proactive Tech used Org visibility PIA factor / fun factor Do not disturb - focus required Solve tech debt / add new tech debt When do you need to know the info? Who needs to be around? Tags V1 Vs.
  • 34. “Got it! So we will have a PRD template that EVERYONE needs to fill in, and review it at each and every handoff?”
 
 Instead consider…
  • 36. Try a “design a one-pager” exercise (or one-pager checklist)
  • 39. 3-9mo1-3y Mid/Long Term Value North Star Input Input Input Health Indicators Level 1 BetsLevel 0 Bets Value Creation Model Beliefs, Assumptions, Strategy
  • 40. Weekly Learning Users (WLUs) # of Weekly Users who are active and share a learning that is consumed by at least 2 other people in the previous 7 days. Activated Accounts Organizations that have reached at least 5 WLUs. Broadcasted Learning (BL) A chart, dashboard, or Notebook consumed by 2 or more people within a 7 day period. Consumption of Learnings (CoL) Total reach of BL in an organization within a 7 day period.
  • 42. Layering in interventions and OKRs… 6B
  • 43. 3-9mo1-3y Mid/Long Term Value North Star Input Input Input Health Indicators Level 1 BetsLevel 0 Bets Value Creation Model Beliefs, Assumptions, Strategy Target Input(s) Level 2 Bets 1-3mo
  • 44. 3-9mo1-3y Mid/Long Term Value North Star Input Input Input Health Indicators Level 1 BetsLevel 0 Bets Value Creation Model Beliefs, Assumptions, Strategy Target Input(s) Level 2 Bets 1-3mo OKRs Forecasted impact on input
  • 45. Map work to Inputs.
  • 46. A big, visual, hybrid board… 6C
  • 47. Level 2 Bet Target Input(s) Level 3 Bet Focus On
 Next To Try Trying Review ReviewFocusing To Try Trying Review To Try Trying Review Team A Team B Team C 1-3mo 1-3w OKRs Impact 
 on
 Input 3-9mo1-3y Mid/Long Term Value North Star Input Input Input Health Indicators Level 1 BetsLevel 0 Bets Value Creation Model Beliefs, Assumptions, Strategy 3mo Observe continuously, revisit periodically
  • 48.
  • 49. North Star
 
 1-3 year bets Inputs Focusing Trying Review Inputs Inputs Inputs
  • 50.
  • 51. Get out that tape. Get those magnets.