SlideShare a Scribd company logo
1 of 36
ca 15 minutes on
Impact Mapping
Marcus Hammarberg
Yayasan Pelalayan Kesehatan Bala Keselamatan
2015-06-15
Strategy
Mission
Vision
3
Question mark by Marco Bellucci
used under CC 3.0
5
6
+20%
Patients
served / Day
7
+20%
Patients
served / Day
Other
hospitals
Clinics
Marketing
8
+20%
Patients
served / Day
Other
hospitals
Clinics
Market
People in
the city
9
+20%
Patients
served / Day
Other
hospitalsClinics
People in
the city
Refer hiv -
patients
Refer
patients
on O.P. wait
10
+20%
Patients
served / Day
Other
hospitals
Clinics
People in
the city
Refer hiv -
patients
Refer patients
on O.P. wait
Refer hiv -
patients
Collaborate
with dr/
midwifes
11
+20%
Patients
served / Day
Other
hospitals
Clinics
People in
the city
Refer hiv -
patients
Refer patients
on O.P. wait
Refer hiv -
patients
Collaborate
with dr/
midwifes
Know
services
Use our
Ambulance
12
+20%
Patients
served / Day
Other
hospitals
Clinics
People in
the city
Refer hiv
- patients
Refer patients
on O.P. wait
Refer hiv -
patients
Collaborate
with dr/
midwifes
Know
services
Use our
Ambulance
Inform
doctors
Inform
Patients
Create
Banner &
other
material
13
+20%
Patients
served / Day
Other
hospitals
Clinics
People in
the city
Refer hiv
- patients
Refer patients
on O.P. wait
Refer hiv -
patients
Collaborate
with dr/
midwifes
Know
services
Use our
Ambulance
Inform
doctors
Inform
Patients
Create
Banner &
other
material
www.impactmapping.org
Strategic
Visual
Collaborative
Visual
Collaborative
Strategic
http://www.wallpaperpimper.com/wallpaper/Military/F_16_Fighting_Falcon/F-16-Fighting-Falcon-20-9XTZMAN20G-1280x1024.jpg
http://www.wallpaperpimper.com/wallpaper/Military/F_16_Fighting_Falcon/F-16-Fighting-Falcon-20-9XTZMAN20G-1280x1024.jpg
Tunnel by Dushan Hanuska
Used under Creative Commons
Strategic
Visual
Collaborative
Strategic
Visual
Collaborative
28
+20%
Patients
served / Day
Other
hospitals
Clinics
People in
the city
Refer hiv
- patients
Refer patients
on O.P. wait
Refer hiv -
patients
Collaborate
with dr/
midwifes
Know
services
Use our
Ambulance
Inform
doctors
Inform
Patients
Create
Banner &
other
material
Strategic
Visual
Collaborative
Strategic
VisualCollaborative
All the brilliant people working at the
same time, in the same space, ….
on the same thing
Woody Zuill
DirectorNurses Marketing
http://underscoopfire.com/wp-content/uploads/2012/07/Three-Amigos.png
http://s707.photobucket.com/user/clane1942/media/Punitive%20Expedition/Mexicans.jpg.html
Strategic
Visual
Collaborative
www.impactmapping.org
ca 15 minutes
on
Impact maps

More Related Content

What's hot

Agile Coaching Workshop
Agile Coaching WorkshopAgile Coaching Workshop
Agile Coaching WorkshopCraig Smith
 
5 Games for Effective Agile Coaching
5 Games for Effective Agile Coaching5 Games for Effective Agile Coaching
5 Games for Effective Agile CoachingJovan Vidić
 
The Agile Product Owner: Beyond the Books and Classrooms
The Agile Product Owner: Beyond the Books and ClassroomsThe Agile Product Owner: Beyond the Books and Classrooms
The Agile Product Owner: Beyond the Books and ClassroomsEnterprise Knowledge
 
Agile practices using jira atlassian
Agile practices using jira atlassianAgile practices using jira atlassian
Agile practices using jira atlassianMichal Epstein
 
Introduction to story points
Introduction to story pointsIntroduction to story points
Introduction to story pointsAnil Kulkarni CSM
 
Agile Product Management: Getting from Backlog to Value
Agile Product Management: Getting from Backlog to ValueAgile Product Management: Getting from Backlog to Value
Agile Product Management: Getting from Backlog to ValueLeadingAgile
 
How to facilitate product backlog refinement sessions
How to facilitate product backlog refinement sessionsHow to facilitate product backlog refinement sessions
How to facilitate product backlog refinement sessionsLuxoftAgilePractice
 
The Synergistic Nature of PI Objectives
The Synergistic Nature of PI ObjectivesThe Synergistic Nature of PI Objectives
The Synergistic Nature of PI ObjectivesCharlene Cuenca
 
Impact Mapping - delivering what really matters!
Impact Mapping - delivering what really matters!Impact Mapping - delivering what really matters!
Impact Mapping - delivering what really matters!Christian Hassa
 
Prioritization Techniques for Agile Teams
Prioritization Techniques for Agile TeamsPrioritization Techniques for Agile Teams
Prioritization Techniques for Agile TeamsTarang Baxi
 
Release wednesdays and the agile release train upload
Release wednesdays and the agile release train   uploadRelease wednesdays and the agile release train   upload
Release wednesdays and the agile release train uploadChris Smith
 
Impact Maps and Story Maps: delivering what really matters
Impact Maps and Story Maps: delivering what really mattersImpact Maps and Story Maps: delivering what really matters
Impact Maps and Story Maps: delivering what really mattersChristian Hassa
 
SAFe 101 no TDC de Florianópolis em mai-2015
SAFe 101 no TDC de Florianópolis em mai-2015SAFe 101 no TDC de Florianópolis em mai-2015
SAFe 101 no TDC de Florianópolis em mai-2015Adriano Campestrini
 
Agile Metrics: Value, Flow, Quality, Culture
Agile Metrics: Value, Flow, Quality, CultureAgile Metrics: Value, Flow, Quality, Culture
Agile Metrics: Value, Flow, Quality, CultureBrad Appleton
 
Tips n' Tricks - Sprint Review
Tips n' Tricks - Sprint ReviewTips n' Tricks - Sprint Review
Tips n' Tricks - Sprint ReviewSteve Greene
 
A Practical Guide to Scaling Agile
A Practical Guide to Scaling AgileA Practical Guide to Scaling Agile
A Practical Guide to Scaling AgileMariya Breyter
 

What's hot (20)

Agile Coaching Workshop
Agile Coaching WorkshopAgile Coaching Workshop
Agile Coaching Workshop
 
5 Games for Effective Agile Coaching
5 Games for Effective Agile Coaching5 Games for Effective Agile Coaching
5 Games for Effective Agile Coaching
 
The Agile Product Owner: Beyond the Books and Classrooms
The Agile Product Owner: Beyond the Books and ClassroomsThe Agile Product Owner: Beyond the Books and Classrooms
The Agile Product Owner: Beyond the Books and Classrooms
 
Sprint review presentation
Sprint review presentationSprint review presentation
Sprint review presentation
 
Agile practices using jira atlassian
Agile practices using jira atlassianAgile practices using jira atlassian
Agile practices using jira atlassian
 
Agile Retrospectives
Agile RetrospectivesAgile Retrospectives
Agile Retrospectives
 
Introduction to story points
Introduction to story pointsIntroduction to story points
Introduction to story points
 
Agile Metrics V6
Agile Metrics V6Agile Metrics V6
Agile Metrics V6
 
Agile Product Management: Getting from Backlog to Value
Agile Product Management: Getting from Backlog to ValueAgile Product Management: Getting from Backlog to Value
Agile Product Management: Getting from Backlog to Value
 
How to facilitate product backlog refinement sessions
How to facilitate product backlog refinement sessionsHow to facilitate product backlog refinement sessions
How to facilitate product backlog refinement sessions
 
The Synergistic Nature of PI Objectives
The Synergistic Nature of PI ObjectivesThe Synergistic Nature of PI Objectives
The Synergistic Nature of PI Objectives
 
Impact Mapping - delivering what really matters!
Impact Mapping - delivering what really matters!Impact Mapping - delivering what really matters!
Impact Mapping - delivering what really matters!
 
Prioritization Techniques for Agile Teams
Prioritization Techniques for Agile TeamsPrioritization Techniques for Agile Teams
Prioritization Techniques for Agile Teams
 
Release wednesdays and the agile release train upload
Release wednesdays and the agile release train   uploadRelease wednesdays and the agile release train   upload
Release wednesdays and the agile release train upload
 
Impact Maps and Story Maps: delivering what really matters
Impact Maps and Story Maps: delivering what really mattersImpact Maps and Story Maps: delivering what really matters
Impact Maps and Story Maps: delivering what really matters
 
SAFe 101 no TDC de Florianópolis em mai-2015
SAFe 101 no TDC de Florianópolis em mai-2015SAFe 101 no TDC de Florianópolis em mai-2015
SAFe 101 no TDC de Florianópolis em mai-2015
 
Agile Metrics: Value, Flow, Quality, Culture
Agile Metrics: Value, Flow, Quality, CultureAgile Metrics: Value, Flow, Quality, Culture
Agile Metrics: Value, Flow, Quality, Culture
 
Tips n' Tricks - Sprint Review
Tips n' Tricks - Sprint ReviewTips n' Tricks - Sprint Review
Tips n' Tricks - Sprint Review
 
A Practical Guide to Scaling Agile
A Practical Guide to Scaling AgileA Practical Guide to Scaling Agile
A Practical Guide to Scaling Agile
 
Agile metrics
Agile metricsAgile metrics
Agile metrics
 

Similar to 15 minutes on impact mapping

Remote consultations with doctors - Telemedi.co / Hive61 / Poznan
Remote consultations with doctors - Telemedi.co  / Hive61 / PoznanRemote consultations with doctors - Telemedi.co  / Hive61 / Poznan
Remote consultations with doctors - Telemedi.co / Hive61 / PoznanPawel Sieczkiewicz
 
Doctori Duniya Presentation
Doctori Duniya PresentationDoctori Duniya Presentation
Doctori Duniya PresentationAshi Ashi
 
How healthcare providers should navigate Covid-19 - based on insights from 2,...
How healthcare providers should navigate Covid-19 - based on insights from 2,...How healthcare providers should navigate Covid-19 - based on insights from 2,...
How healthcare providers should navigate Covid-19 - based on insights from 2,...imogenkw
 
Phelophepha health care visit speaking notes by Min Mkhize
Phelophepha health care visit speaking notes by Min MkhizePhelophepha health care visit speaking notes by Min Mkhize
Phelophepha health care visit speaking notes by Min MkhizeSABC News
 
Frequently Asked Questions On The Effects Of Covid-19 During And After Pregnancy
Frequently Asked Questions On The Effects Of Covid-19 During And After PregnancyFrequently Asked Questions On The Effects Of Covid-19 During And After Pregnancy
Frequently Asked Questions On The Effects Of Covid-19 During And After PregnancyWindow To The Womb, Leicester
 
POGS Clinical Practice Recommendations on PMTCT of HIV
POGS Clinical Practice Recommendations on PMTCT of HIVPOGS Clinical Practice Recommendations on PMTCT of HIV
POGS Clinical Practice Recommendations on PMTCT of HIVHelen Madamba
 
Technology adoption in health – is the NHS ready? martin wakeley
Technology adoption in health – is the NHS ready? martin wakeleyTechnology adoption in health – is the NHS ready? martin wakeley
Technology adoption in health – is the NHS ready? martin wakeleySudeep Sakalle
 
World Child Cancer USA's 2014 Annual Report
World Child Cancer USA's 2014 Annual Report World Child Cancer USA's 2014 Annual Report
World Child Cancer USA's 2014 Annual Report LeAnn Fickes, MSW
 
10 best performing telehealth solution providers in 2020 small(1)(1)
10 best performing telehealth solution providers in 2020 small(1)(1)10 best performing telehealth solution providers in 2020 small(1)(1)
10 best performing telehealth solution providers in 2020 small(1)(1)insightscare
 
10 step marketing plan tasha tan
10 step marketing plan tasha tan10 step marketing plan tasha tan
10 step marketing plan tasha tanTasha Tan
 
Social media plan
Social media planSocial media plan
Social media planveldaw
 
Www mercycareethiopia org
Www mercycareethiopia orgWww mercycareethiopia org
Www mercycareethiopia orgDaniel Adenew
 
Employer branding in a candidate scarce market - Melanie Hayes
Employer branding in a candidate scarce market - Melanie HayesEmployer branding in a candidate scarce market - Melanie Hayes
Employer branding in a candidate scarce market - Melanie HayesJamie Leonard
 
Clinica Esperanza/Hope Clinic "International Healthcare on the local bus line...
Clinica Esperanza/Hope Clinic "International Healthcare on the local bus line...Clinica Esperanza/Hope Clinic "International Healthcare on the local bus line...
Clinica Esperanza/Hope Clinic "International Healthcare on the local bus line...Annie De Groot
 
Digital Transformation In Healthcare_ Trends, Challenges And Solutions.pdf
Digital Transformation In Healthcare_ Trends, Challenges And Solutions.pdfDigital Transformation In Healthcare_ Trends, Challenges And Solutions.pdf
Digital Transformation In Healthcare_ Trends, Challenges And Solutions.pdfLucas Lagone
 

Similar to 15 minutes on impact mapping (20)

Pitch deck.pdf
Pitch deck.pdfPitch deck.pdf
Pitch deck.pdf
 
PKB 10 years
PKB 10 yearsPKB 10 years
PKB 10 years
 
Remote consultations with doctors - Telemedi.co / Hive61 / Poznan
Remote consultations with doctors - Telemedi.co  / Hive61 / PoznanRemote consultations with doctors - Telemedi.co  / Hive61 / Poznan
Remote consultations with doctors - Telemedi.co / Hive61 / Poznan
 
Doctori Duniya Presentation
Doctori Duniya PresentationDoctori Duniya Presentation
Doctori Duniya Presentation
 
How healthcare providers should navigate Covid-19 - based on insights from 2,...
How healthcare providers should navigate Covid-19 - based on insights from 2,...How healthcare providers should navigate Covid-19 - based on insights from 2,...
How healthcare providers should navigate Covid-19 - based on insights from 2,...
 
Healthwatch Waltham Forest news, march 2016
Healthwatch Waltham Forest news, march 2016Healthwatch Waltham Forest news, march 2016
Healthwatch Waltham Forest news, march 2016
 
Phelophepha health care visit speaking notes by Min Mkhize
Phelophepha health care visit speaking notes by Min MkhizePhelophepha health care visit speaking notes by Min Mkhize
Phelophepha health care visit speaking notes by Min Mkhize
 
MP of MCPPH 2A G2
MP of MCPPH 2A G2MP of MCPPH 2A G2
MP of MCPPH 2A G2
 
011_pm_march15
011_pm_march15011_pm_march15
011_pm_march15
 
Frequently Asked Questions On The Effects Of Covid-19 During And After Pregnancy
Frequently Asked Questions On The Effects Of Covid-19 During And After PregnancyFrequently Asked Questions On The Effects Of Covid-19 During And After Pregnancy
Frequently Asked Questions On The Effects Of Covid-19 During And After Pregnancy
 
POGS Clinical Practice Recommendations on PMTCT of HIV
POGS Clinical Practice Recommendations on PMTCT of HIVPOGS Clinical Practice Recommendations on PMTCT of HIV
POGS Clinical Practice Recommendations on PMTCT of HIV
 
Technology adoption in health – is the NHS ready? martin wakeley
Technology adoption in health – is the NHS ready? martin wakeleyTechnology adoption in health – is the NHS ready? martin wakeley
Technology adoption in health – is the NHS ready? martin wakeley
 
World Child Cancer USA's 2014 Annual Report
World Child Cancer USA's 2014 Annual Report World Child Cancer USA's 2014 Annual Report
World Child Cancer USA's 2014 Annual Report
 
10 best performing telehealth solution providers in 2020 small(1)(1)
10 best performing telehealth solution providers in 2020 small(1)(1)10 best performing telehealth solution providers in 2020 small(1)(1)
10 best performing telehealth solution providers in 2020 small(1)(1)
 
10 step marketing plan tasha tan
10 step marketing plan tasha tan10 step marketing plan tasha tan
10 step marketing plan tasha tan
 
Social media plan
Social media planSocial media plan
Social media plan
 
Www mercycareethiopia org
Www mercycareethiopia orgWww mercycareethiopia org
Www mercycareethiopia org
 
Employer branding in a candidate scarce market - Melanie Hayes
Employer branding in a candidate scarce market - Melanie HayesEmployer branding in a candidate scarce market - Melanie Hayes
Employer branding in a candidate scarce market - Melanie Hayes
 
Clinica Esperanza/Hope Clinic "International Healthcare on the local bus line...
Clinica Esperanza/Hope Clinic "International Healthcare on the local bus line...Clinica Esperanza/Hope Clinic "International Healthcare on the local bus line...
Clinica Esperanza/Hope Clinic "International Healthcare on the local bus line...
 
Digital Transformation In Healthcare_ Trends, Challenges And Solutions.pdf
Digital Transformation In Healthcare_ Trends, Challenges And Solutions.pdfDigital Transformation In Healthcare_ Trends, Challenges And Solutions.pdf
Digital Transformation In Healthcare_ Trends, Challenges And Solutions.pdf
 

More from Marcus Hammarberg

20 Ideas On How To Improve Your Agile Board
20 Ideas On How To Improve Your Agile Board20 Ideas On How To Improve Your Agile Board
20 Ideas On How To Improve Your Agile BoardMarcus Hammarberg
 
How kanban Saved a hospital in Indonesia
How kanban Saved a hospital in IndonesiaHow kanban Saved a hospital in Indonesia
How kanban Saved a hospital in IndonesiaMarcus Hammarberg
 
How kanban Saved a hospital in Indoneisa OreDev 2016
How kanban Saved a hospital in Indoneisa OreDev 2016How kanban Saved a hospital in Indoneisa OreDev 2016
How kanban Saved a hospital in Indoneisa OreDev 2016Marcus Hammarberg
 
How kanban saved a hospital in Indoneisa LKNA2016
How kanban saved a hospital in Indoneisa LKNA2016How kanban saved a hospital in Indoneisa LKNA2016
How kanban saved a hospital in Indoneisa LKNA2016Marcus Hammarberg
 
ca 10 minutes on effective meetings
ca 10 minutes on effective meetingsca 10 minutes on effective meetings
ca 10 minutes on effective meetingsMarcus Hammarberg
 
10 minutes on root cause analysis
10 minutes on root cause analysis10 minutes on root cause analysis
10 minutes on root cause analysisMarcus Hammarberg
 
20 minutes on strategic plans
20 minutes on strategic plans20 minutes on strategic plans
20 minutes on strategic plansMarcus Hammarberg
 
Impact mapping @ YOW West 2015
Impact mapping  @ YOW West 2015Impact mapping  @ YOW West 2015
Impact mapping @ YOW West 2015Marcus Hammarberg
 
Kanban in Action - YOW West 2015
Kanban in Action - YOW West 2015Kanban in Action - YOW West 2015
Kanban in Action - YOW West 2015Marcus Hammarberg
 
Pass the pennies - Lean game simulation
Pass the pennies - Lean game simulationPass the pennies - Lean game simulation
Pass the pennies - Lean game simulationMarcus Hammarberg
 
Numbers simulation - less is more!
Numbers simulation - less is more!Numbers simulation - less is more!
Numbers simulation - less is more!Marcus Hammarberg
 
User stories - an introduction
User stories - an introductionUser stories - an introduction
User stories - an introductionMarcus Hammarberg
 
SpecFlow and some things I've picked up
SpecFlow and some things I've picked upSpecFlow and some things I've picked up
SpecFlow and some things I've picked upMarcus Hammarberg
 
Userstories a practical intro
Userstories a practical introUserstories a practical intro
Userstories a practical introMarcus Hammarberg
 

More from Marcus Hammarberg (20)

20 Ideas On How To Improve Your Agile Board
20 Ideas On How To Improve Your Agile Board20 Ideas On How To Improve Your Agile Board
20 Ideas On How To Improve Your Agile Board
 
How kanban Saved a hospital in Indonesia
How kanban Saved a hospital in IndonesiaHow kanban Saved a hospital in Indonesia
How kanban Saved a hospital in Indonesia
 
How kanban Saved a hospital in Indoneisa OreDev 2016
How kanban Saved a hospital in Indoneisa OreDev 2016How kanban Saved a hospital in Indoneisa OreDev 2016
How kanban Saved a hospital in Indoneisa OreDev 2016
 
How kanban saved a hospital in Indoneisa LKNA2016
How kanban saved a hospital in Indoneisa LKNA2016How kanban saved a hospital in Indoneisa LKNA2016
How kanban saved a hospital in Indoneisa LKNA2016
 
ca 10 minutes on effective meetings
ca 10 minutes on effective meetingsca 10 minutes on effective meetings
ca 10 minutes on effective meetings
 
10 minutes on root cause analysis
10 minutes on root cause analysis10 minutes on root cause analysis
10 minutes on root cause analysis
 
ca 15 minutes on kanban
ca 15 minutes on kanbanca 15 minutes on kanban
ca 15 minutes on kanban
 
20 minutes on strategic plans
20 minutes on strategic plans20 minutes on strategic plans
20 minutes on strategic plans
 
10 minutes on vision
10 minutes on vision10 minutes on vision
10 minutes on vision
 
10 minutes on mission
10 minutes on mission10 minutes on mission
10 minutes on mission
 
Impact mapping @ YOW West 2015
Impact mapping  @ YOW West 2015Impact mapping  @ YOW West 2015
Impact mapping @ YOW West 2015
 
Kanban in Action - YOW West 2015
Kanban in Action - YOW West 2015Kanban in Action - YOW West 2015
Kanban in Action - YOW West 2015
 
Kanban in Action
Kanban in ActionKanban in Action
Kanban in Action
 
Pass the pennies - Lean game simulation
Pass the pennies - Lean game simulationPass the pennies - Lean game simulation
Pass the pennies - Lean game simulation
 
Numbers simulation - less is more!
Numbers simulation - less is more!Numbers simulation - less is more!
Numbers simulation - less is more!
 
User stories - an introduction
User stories - an introductionUser stories - an introduction
User stories - an introduction
 
SpecFlow and some things I've picked up
SpecFlow and some things I've picked upSpecFlow and some things I've picked up
SpecFlow and some things I've picked up
 
Specification by Example
Specification by ExampleSpecification by Example
Specification by Example
 
Kanban In Action
Kanban In ActionKanban In Action
Kanban In Action
 
Userstories a practical intro
Userstories a practical introUserstories a practical intro
Userstories a practical intro
 

Recently uploaded

Top Quality adbb 5cl-a-d-b Best precursor raw material
Top Quality adbb 5cl-a-d-b Best precursor raw materialTop Quality adbb 5cl-a-d-b Best precursor raw material
Top Quality adbb 5cl-a-d-b Best precursor raw materialsunnyly512
 
Horngren’s Cost Accounting A Managerial Emphasis, Canadian 9th edition soluti...
Horngren’s Cost Accounting A Managerial Emphasis, Canadian 9th edition soluti...Horngren’s Cost Accounting A Managerial Emphasis, Canadian 9th edition soluti...
Horngren’s Cost Accounting A Managerial Emphasis, Canadian 9th edition soluti...ssuserf63bd7
 
Goal Presentation_NEW EMPLOYEE_NETAPS FOUNDATION.pptx
Goal Presentation_NEW EMPLOYEE_NETAPS FOUNDATION.pptxGoal Presentation_NEW EMPLOYEE_NETAPS FOUNDATION.pptx
Goal Presentation_NEW EMPLOYEE_NETAPS FOUNDATION.pptxNetapsFoundationAdmi
 
Falcon Invoice Discounting: Unlock Your Business Potential
Falcon Invoice Discounting: Unlock Your Business PotentialFalcon Invoice Discounting: Unlock Your Business Potential
Falcon Invoice Discounting: Unlock Your Business PotentialFalcon investment
 
Marel Q1 2024 Investor Presentation from May 8, 2024
Marel Q1 2024 Investor Presentation from May 8, 2024Marel Q1 2024 Investor Presentation from May 8, 2024
Marel Q1 2024 Investor Presentation from May 8, 2024Marel
 
Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...
Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...
Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...Falcon Invoice Discounting
 
Thompson_Taylor_MBBS_PB1_2024-03 (1)- Project & Portfolio 2.pptx
Thompson_Taylor_MBBS_PB1_2024-03 (1)- Project & Portfolio 2.pptxThompson_Taylor_MBBS_PB1_2024-03 (1)- Project & Portfolio 2.pptx
Thompson_Taylor_MBBS_PB1_2024-03 (1)- Project & Portfolio 2.pptxtmthompson1
 
2024 May - Clearbit Integration with Hubspot - Greenville HUG.pptx
2024 May - Clearbit Integration with Hubspot  - Greenville HUG.pptx2024 May - Clearbit Integration with Hubspot  - Greenville HUG.pptx
2024 May - Clearbit Integration with Hubspot - Greenville HUG.pptxBoundify
 
Falcon Invoice Discounting: Aviate Your Cash Flow Challenges
Falcon Invoice Discounting: Aviate Your Cash Flow ChallengesFalcon Invoice Discounting: Aviate Your Cash Flow Challenges
Falcon Invoice Discounting: Aviate Your Cash Flow Challengeshemanthkumar470700
 
QSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptx
QSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptxQSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptx
QSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptxDitasDelaCruz
 
How does a bike-share company navigate speedy success? - Cyclistic
How does a bike-share company navigate speedy success? - CyclisticHow does a bike-share company navigate speedy success? - Cyclistic
How does a bike-share company navigate speedy success? - CyclisticChristofer Vizcaino
 
Putting the SPARK into Virtual Training.pptx
Putting the SPARK into Virtual Training.pptxPutting the SPARK into Virtual Training.pptx
Putting the SPARK into Virtual Training.pptxCynthia Clay
 
10 Influential Leaders Defining the Future of Digital Banking in 2024.pdf
10 Influential Leaders Defining the Future of Digital Banking in 2024.pdf10 Influential Leaders Defining the Future of Digital Banking in 2024.pdf
10 Influential Leaders Defining the Future of Digital Banking in 2024.pdfciolook1
 
Arti Languages Pre Seed Teaser Deck 2024.pdf
Arti Languages Pre Seed Teaser Deck 2024.pdfArti Languages Pre Seed Teaser Deck 2024.pdf
Arti Languages Pre Seed Teaser Deck 2024.pdfwill854175
 
UJJAIN CALL GIRL ❤ 8272964427❤ CALL GIRLS IN UJJAIN ESCORTS SERVICE PROVIDE
UJJAIN CALL GIRL ❤ 8272964427❤ CALL GIRLS IN UJJAIN ESCORTS SERVICE PROVIDEUJJAIN CALL GIRL ❤ 8272964427❤ CALL GIRLS IN UJJAIN ESCORTS SERVICE PROVIDE
UJJAIN CALL GIRL ❤ 8272964427❤ CALL GIRLS IN UJJAIN ESCORTS SERVICE PROVIDEkajalroy875762
 
PALWAL CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN PALWAL ESCORTS
PALWAL CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN PALWAL ESCORTSPALWAL CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN PALWAL ESCORTS
PALWAL CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN PALWAL ESCORTSkajalroy875762
 
JIND CALL GIRL ❤ 8272964427❤ CALL GIRLS IN JIND ESCORTS SERVICE PROVIDE
JIND CALL GIRL ❤ 8272964427❤ CALL GIRLS IN JIND ESCORTS SERVICE PROVIDEJIND CALL GIRL ❤ 8272964427❤ CALL GIRLS IN JIND ESCORTS SERVICE PROVIDE
JIND CALL GIRL ❤ 8272964427❤ CALL GIRLS IN JIND ESCORTS SERVICE PROVIDEkajalroy875762
 
Abortion pills in Jeddah ! +27737758557, cytotec pill riyadh. Saudi Arabia" A...
Abortion pills in Jeddah ! +27737758557, cytotec pill riyadh. Saudi Arabia" A...Abortion pills in Jeddah ! +27737758557, cytotec pill riyadh. Saudi Arabia" A...
Abortion pills in Jeddah ! +27737758557, cytotec pill riyadh. Saudi Arabia" A...bleessingsbender
 

Recently uploaded (20)

Top Quality adbb 5cl-a-d-b Best precursor raw material
Top Quality adbb 5cl-a-d-b Best precursor raw materialTop Quality adbb 5cl-a-d-b Best precursor raw material
Top Quality adbb 5cl-a-d-b Best precursor raw material
 
Horngren’s Cost Accounting A Managerial Emphasis, Canadian 9th edition soluti...
Horngren’s Cost Accounting A Managerial Emphasis, Canadian 9th edition soluti...Horngren’s Cost Accounting A Managerial Emphasis, Canadian 9th edition soluti...
Horngren’s Cost Accounting A Managerial Emphasis, Canadian 9th edition soluti...
 
Goal Presentation_NEW EMPLOYEE_NETAPS FOUNDATION.pptx
Goal Presentation_NEW EMPLOYEE_NETAPS FOUNDATION.pptxGoal Presentation_NEW EMPLOYEE_NETAPS FOUNDATION.pptx
Goal Presentation_NEW EMPLOYEE_NETAPS FOUNDATION.pptx
 
Falcon Invoice Discounting: Unlock Your Business Potential
Falcon Invoice Discounting: Unlock Your Business PotentialFalcon Invoice Discounting: Unlock Your Business Potential
Falcon Invoice Discounting: Unlock Your Business Potential
 
Marel Q1 2024 Investor Presentation from May 8, 2024
Marel Q1 2024 Investor Presentation from May 8, 2024Marel Q1 2024 Investor Presentation from May 8, 2024
Marel Q1 2024 Investor Presentation from May 8, 2024
 
Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...
Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...
Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...
 
Thompson_Taylor_MBBS_PB1_2024-03 (1)- Project & Portfolio 2.pptx
Thompson_Taylor_MBBS_PB1_2024-03 (1)- Project & Portfolio 2.pptxThompson_Taylor_MBBS_PB1_2024-03 (1)- Project & Portfolio 2.pptx
Thompson_Taylor_MBBS_PB1_2024-03 (1)- Project & Portfolio 2.pptx
 
2024 May - Clearbit Integration with Hubspot - Greenville HUG.pptx
2024 May - Clearbit Integration with Hubspot  - Greenville HUG.pptx2024 May - Clearbit Integration with Hubspot  - Greenville HUG.pptx
2024 May - Clearbit Integration with Hubspot - Greenville HUG.pptx
 
Falcon Invoice Discounting: Aviate Your Cash Flow Challenges
Falcon Invoice Discounting: Aviate Your Cash Flow ChallengesFalcon Invoice Discounting: Aviate Your Cash Flow Challenges
Falcon Invoice Discounting: Aviate Your Cash Flow Challenges
 
QSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptx
QSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptxQSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptx
QSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptx
 
How does a bike-share company navigate speedy success? - Cyclistic
How does a bike-share company navigate speedy success? - CyclisticHow does a bike-share company navigate speedy success? - Cyclistic
How does a bike-share company navigate speedy success? - Cyclistic
 
Putting the SPARK into Virtual Training.pptx
Putting the SPARK into Virtual Training.pptxPutting the SPARK into Virtual Training.pptx
Putting the SPARK into Virtual Training.pptx
 
10 Influential Leaders Defining the Future of Digital Banking in 2024.pdf
10 Influential Leaders Defining the Future of Digital Banking in 2024.pdf10 Influential Leaders Defining the Future of Digital Banking in 2024.pdf
10 Influential Leaders Defining the Future of Digital Banking in 2024.pdf
 
Arti Languages Pre Seed Teaser Deck 2024.pdf
Arti Languages Pre Seed Teaser Deck 2024.pdfArti Languages Pre Seed Teaser Deck 2024.pdf
Arti Languages Pre Seed Teaser Deck 2024.pdf
 
UJJAIN CALL GIRL ❤ 8272964427❤ CALL GIRLS IN UJJAIN ESCORTS SERVICE PROVIDE
UJJAIN CALL GIRL ❤ 8272964427❤ CALL GIRLS IN UJJAIN ESCORTS SERVICE PROVIDEUJJAIN CALL GIRL ❤ 8272964427❤ CALL GIRLS IN UJJAIN ESCORTS SERVICE PROVIDE
UJJAIN CALL GIRL ❤ 8272964427❤ CALL GIRLS IN UJJAIN ESCORTS SERVICE PROVIDE
 
PALWAL CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN PALWAL ESCORTS
PALWAL CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN PALWAL ESCORTSPALWAL CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN PALWAL ESCORTS
PALWAL CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN PALWAL ESCORTS
 
JIND CALL GIRL ❤ 8272964427❤ CALL GIRLS IN JIND ESCORTS SERVICE PROVIDE
JIND CALL GIRL ❤ 8272964427❤ CALL GIRLS IN JIND ESCORTS SERVICE PROVIDEJIND CALL GIRL ❤ 8272964427❤ CALL GIRLS IN JIND ESCORTS SERVICE PROVIDE
JIND CALL GIRL ❤ 8272964427❤ CALL GIRLS IN JIND ESCORTS SERVICE PROVIDE
 
Abortion pills in Jeddah ! +27737758557, cytotec pill riyadh. Saudi Arabia" A...
Abortion pills in Jeddah ! +27737758557, cytotec pill riyadh. Saudi Arabia" A...Abortion pills in Jeddah ! +27737758557, cytotec pill riyadh. Saudi Arabia" A...
Abortion pills in Jeddah ! +27737758557, cytotec pill riyadh. Saudi Arabia" A...
 
HomeRoots Pitch Deck | Investor Insights | April 2024
HomeRoots Pitch Deck | Investor Insights | April 2024HomeRoots Pitch Deck | Investor Insights | April 2024
HomeRoots Pitch Deck | Investor Insights | April 2024
 
Home Furnishings Ecommerce Platform Short Pitch 2024
Home Furnishings Ecommerce Platform Short Pitch 2024Home Furnishings Ecommerce Platform Short Pitch 2024
Home Furnishings Ecommerce Platform Short Pitch 2024
 

15 minutes on impact mapping

Editor's Notes

  1. I have done three presentations going through the Mission - the Reason for an organisation to exists the Vision - the goal, the hopes for our future - and finally the Strategy which outlines the plans and the resources for how to get closer to the Vision state.
  2. If you’ve seen these presentation, at this point you probably feel a little bit overwhelmed and think: that’s just theory - how on earth do I get there?! What should I do now? What’s the first thing I need to do?
  3. Don’t worry - this is exactly what this presentation is about. I will show you a tool called Impact mapping that is strategic planning tool. It’s visual and is best used together as a collaboration tool. And it’s very easy to get started with.
  4. My name is Marcus Hammarberg and I work for the Salvation Armys Health Foundation in Indonesia. We have 6 hospitals and 16 clinics spread out through Indonesia. During the last couple years of we have been talking a lot about mission, vision and strategic plans. In this presentation I wanted to keep it very practical and talk much more about HOW to do things rather than about the WHY that’s been the subject of the earlier presentations. So let’s jump right in.
  5. For the sake of keeping it simple, let’s say that one of our strategies is about increasing the number of patients we serve every day with 20%. I’ve found it very useful to already here try to quantify, dress in numbers, the strategy we are discussing right now. I will keep this exceedingly simple as it’s just an example, but I hope you will understand the reasoning and ideas behind it
  6. First question we can ask is: WHO do we need to change in order to make this happen? WHO’s behaviour need to be affected. This is not us. This is WHO we need to influence. Well, many of our patients comes from clinics around us. So that’s a group of people we need to talk to. Also we get referrals from other hospitals And of course the marketing of our own services.
  7. But that’s not really the people we want to influence, right? That might be one of the ideas that we try to influence … WHO? People that lives around our hospital, in our neighbourhood or city for example.
  8. Ok, we stop there for now. These are the people we are going to influence, HOW do their behaviour need to change? Let’s focus on the hospitals first. HOW should we change them to get more patients? Well, maybe our hospital have a special HIV-department (let’s say). Perfect - we ask the hospital around us to refer those patients on us. Also, our operating room have spare capacity. There’s room in our schedule for more operations. Great! We ask them, other hospitals, to refer patients on their waiting list for operations
  9. Let’s talk about Clinics? HOW should their behaviour change? Well, the should of course start to refer patients as well. HIV patients is a good start, since HIV still is attached with a stigma, in some parts of the world, that can really be a relief for the patient to leave the local clinic Also, complicated child deliveries or cesarean incisions need to be done at a hospital. Let’s make sure that the doctors and midwifes of our local clinics knows that we can do that. And pick up the patients with our ambulance
  10. Finally - what about the patients in our neighbourhood? HOW should we try to change their behaviour? We want them to visit our hospital of course, but HOW can we get them to do that? Well… the need to know about our services of course The should also use our ambulance service, when in need
  11. As the final part, let’s focus on the hospital again. And more specifically the “Refer HIV-patients”-card. WHAT do we need to do to make them change their behaviour? This is the things the WE need to do. At this point you will find it pretty easy to generate ideas. Remember that the this is WHAT we need to do to get the HOSPITALS to REFER HIV-PATIENTS. There’s can be a lot of ideas here, but here are a few. We can inform and educate doctors that we supply this service. Secondly we can inform patients themselves. Maybe we should create a banner or other materials that we can distribute via the hospital.
  12. Of course we should continue through all the HOW-cards we created before and generate ideas on WHAT we can do, but I’ll leave like this for now.
  13. Let’s summarise what we just did, by looking a little bit on the theory behind this tool; Impact Mapping. There a lot more to read in the book with the same name and also, for free, on this website.
  14. An Impact map is just a mind map, following this structure WHY - why are we doing this? The goal of the project or strategy. What can we measure to see if or when we reach that target? There should be something to measure. If we can’t measure it… what value does it bring? WHO - the actors who can influence the outcome. WHO can get us there? WHO can stop us? WHO will benefit from the impact we are making And again - YOU are not WHO. Don’t put yourselves in here. These are the people that we need to influence with our work. HOW - how should we change the behaviour of these actors change. What are the IMPACTS we are trying to make. WHAT - what do we need to build. The deliverables
  15. HOW - how should we change the behaviour of these actors change. What are the IMPACTS, the changes, the outcomes, we are trying to achieve. Finally: WHAT - what do we need to do, build or deliver. These are the deliverables
  16. There’s 3 words that I wanted to talk about around impact maps. An impact map is a Strategic, Visual and Collaborative planning tool
  17. The first word is strategic. Impact maps are a strategic planning tool. This is what makes is a great communication tool because this is a nice level to communicate about WHY we are doing things.
  18. This is a F16 Fighting falcon - one of the most successful fighter jets in the world. The US Airforce asked Lockheed Martin to create an jet fighter that could: “go the double speed of sound” This was at the time very hard to do, so the engineers asked back “Why?” Great question, huh? “Eeeeh - to not be shot down, please? To be able to escape other fighters” was the answer. The didn’t get a fighter that went twice the speed of sound but they did get a fighter that could out-manoeuvre any other fighter for decades to come. It could turn sharper, the pilot had a special suit to withstand G-forces better, the instruments was displayed on the hood in front of the pilot. Everything made for the plane to become more agile, more elusive and better to fight other plans in the sky. But they didn’t get a fighter that went twice the speed of sound.
  19. Did the airforce get what they wanted? Or was it even better? Did they even know what they asked for? All of these improvements from the original request came from making sure that everyone understood WHY the plane was created. Sharing this understanding is a very important function of an impact map
  20. An impact map also serves very well as a road map, outlining where we are going. Showing our strategies. But what is a road map… How do I get from here [CLICK] to here [CLICK] A map shows the many routes we can take to get to a goal. Road map is not a tunnel
  21. Many road maps looks like this. First this, then that and then that and then this will happen and then… No way to turn and change, or go back.
  22. As you saw in our example, an impact map shows your options, what are we trying now, why are we trying that. What are other ways to go? Where’s the goal? With many roads we can try more than one at the same time. Try to alternatives and see which one works better. But … How can we know if this is taking us the right way? What are we going to measure? How? What is good? Asking and discussing these question will breed a better understanding of your plans.
  23. Here’s the often cited example. The goal is 1M players for the next 6 months. It’s not the rest of the lifetime of the company. That is the vision. The scope of an impact map is for the strategies that we are using to get closer to the vision.
  24. An impact map is a Strategic, Visual and Collaborative planning tool That was a little section about an Impact map being strategic
  25. Another key aspect is that the impact map is visual. And it is visual in a format that anyone can understand just by looking at it. No further explanation is needed.
  26. With an visual, in your face, impact map we show our assumptions and ideas more clearly to each other. This improves the shared understanding and sparks creativity.
  27. This is the example we created before. Where are the assumptions on this map? We THINK that we should affect other hospital. We then HOPE that referring HIV-patients is a good path. And PROBABLY Informing doctors is a great start. But we don’t know… They are assumptions Unspoken assumptions get’s cleared out by making it visual
  28. This can spark discussions and a clearer communication around scope, where we are in the process and what the next logical step is. Put things into context, providing a link back to the reason for doing the item in the first place. How does this connect to the vision?
  29. An impact map is a Strategic, Visual and Collaborative planning tool Let’s wrap it up with the Collaboration part
  30. I think one of the key aspects is to do the impact map together.
  31. Something happens when we get together and work on a problem. We bring different experiences, we suggest new approaches, question what’s been said. Rub off each other and spark new ideas. No matter how brilliant one single person is by herself she never more brilliant than that she can be improved with other people in the room.
  32. Working with Impact Maps there’s two points where it can be handy to have many people in the room. First when you is when you generate options. Secondly - when we prioritise. Here the knowledge of the people closest to the patients, in our case, might offer invaluable insights about what can be done etc. Or with the finance staff in the room we have information about if this is a good thing to try this month or the next. Etc. etc.
  33. You should make sure that you have representation of the people involved in executing the strategy. Sometimes this is jokingly referred to as the 3 amigos. But it, of course, doesn’t have to be 3. Bring as many amigo as you need. 10 is a bit too many maybe, to get a good productive meeting.
  34. An impact map is a Strategic, Visual and Collaborative planning tool. It helps us visualise the assumptions we are making about our strategy. It is great as a road map. It helps us know WHY we are doing what we are doing. And drawing one is really simple. Even i can do THAT. Go here for more information [CLICK]
  35. My name is Marcus Hammarberg. This has been 15 minutes on Impact mapping. Thank you for listening. Tuhan Memberkati Anda - God Bless you.