Kate Gallagher
@k8gallagher
kgallagher@paramore.is
Best Western International
Colonial America Co-op 2013 Planning Meeting
September 13, 2012
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
Hi.
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
kate gallagher
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
hi.
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
full-service digital agency
www.paramore.is
design + development + media
www.paramore.is
www.paramore.is
www.paramore.is
Online Strategy | Planning
Website Design | Development
Online Media Planning
Email Marketing Design and Development
Display (Banner) Advertising Design and Development
Search Engine Marketing (SEO & PPC)
Application Design and Development
Mobile Marketing
Social Marketing
27
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
The Prez
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
fun
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
funny
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
2nd
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
8
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
1/4
www.paramore.is
www.paramore.is
Online Strategy | Planning
Website Design | Development
Online Media Planning
Email Marketing Design and Development
Display (Banner) Advertising Design and Development
Search Engine Marketing (SEO & PPC)
Application Design and Development
Mobile Marketing
Social Marketing
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
65% of travel professionals polled worldwide
planned to increase their social media marketing
budget in 2012, a higher percentage than for any
other digital marketing tactic.
It’s True!
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
the top five of the best tips and
tricks you can use now
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
1. start with a statement of
purpose and an editorial calendar
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
Simple statement of purpose:
Facebook: We’ll use FB to connect with customers, answer questions, encourage them to visit us
and help them connect with each other.
We’ll do this by posting XX pieces of original content daily such as event announcements, product
announcements and news about us.
We’ll spend about an hour each week searching FB for new people to like and other’s walls to post
on.
We will respond to people’s questions within 2 hours.
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
already have a purpose?
add an editorial calendar to the
mix
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
over 50% of US fans of travel
brands and companies “like” or “follow” such
brands and companies because they want
something in return...
...specifically deals and information about
deals.a higher percentage than for any other
digital marketing tactic.
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
CMT 2012 | Milestones & Opportunities RoadMap
This forecast represents statistically where the CMT Fan Pages are likely to be on a monthly basis based on weekly and monthly “Like” trends as tracked by AllFacebookStats.com. It identifies opportunities to boost “likes” and engagem
by focusing on tentpole events and splashy premiers
124 12th avenue south, suite 510
nashville, tn 37203
paramore.is
0
1,600,000
3,200,000
4,800,000
6,400,000
8,000,000
February
March
2012
April
2012
May
2012
June
2012
July
2012
August
2012
September
2012
October
2012
November
2012
December
2012
January
2013
Number
of
Facebook
Likes
In-Laws
Chance to Dance
#1 Music and a Movie
Made
Danger COast
Pure
Insider
Can you Diet
Radio LIve with Cody
Artists of the Year
Gator 911
Working Class
One Country
Bayou Billionaires
REdneck Wdding
Redneck Vacation
Texas Women
Crossroads
Trick My What
Dallas Cowboys
Top Secret
Top 20
Sweet Home Alabam
Music Awards
Strickest Parents
Singing Bee
LInear Page
CMA Awards Opportunity
Crossroads Opportunity
Kix Brooks Solo Arrives
Opportunity
Comedy Week + Next Big
Comic Opportunity
Bayou Billionaires,
Redneck Vacation and
Sweet Home Alabama
Season Ends
Music Awards Opportunity
Melissa and Tye
Opportunity
The Signing Bee Season 4
Opportunity
Crossroads Opportunity
Replacement
Program for Made
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
2. have a good
timeline photo + profile photo
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
Before
After
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
Before
After
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
Before
After
Before
wall posts get the most
attention
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
Before
After
After
cover photo gets the most
attention
Before
wall posts get the most
attention
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
Cover photo
It’s huge
100%
Faces
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
2. have a good
timeline photo + profile photo
CoverPhotoFinder.com
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
3. don’t social media management
to someone’s job description
won’t work
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
•Reads blogs about social media and mobile technology
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
•Reads blogs about social media and mobile technology
•Is an early adopter
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
•Reads blogs about social media and mobile technology
•Is an early adopter
•Has a passion for the cause and for social media
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
•Reads blogs about social media and mobile technology
•Is an early adopter
•Has a passion for the cause and for social media
•Is friendly, patient and responsive
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
•Reads blogs about social media and mobile technology
•Is an early adopter
•Has a passion for the cause and for social media
•Is friendly, patient and responsive
•Is creative and detail-oriented
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
•Reads blogs about social media and mobile technology
•Is an early adopter
•Has a passion for the cause and for social media
•Is friendly, patient and responsive
•Is creative and detail-oriented
•Thinks like a journalist
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
•Reads blogs about social media and mobile technology
•Is an early adopter
•Has a passion for the cause and for social media
•Is friendly, patient and responsive
•Is creative and detail-oriented
•Thinks like a journalist
•Is willing to mesh his personal life with his professional life online
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
•Reads blogs about social media and mobile technology
•Is an early adopter
•Has a passion for the cause and for social media
•Is friendly, patient and responsive
•Is creative and detail-oriented
•Thinks like a journalist
•Is willing to mesh his personal life with his professional life online
•Has experience in online communications
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
•Reads blogs about social media and mobile technology
•Is an early adopter
•Has a passion for the cause and for social media
•Is friendly, patient and responsive
•Is creative and detail-oriented
•Thinks like a journalist
•Is willing to mesh his personal life with his professional life online
•Has experience in online communications
•Is not overly confident about her social media skills
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
49% of companies on social media
fail to have a social media strategy
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
4. plan to invest more annually
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
65% of travel professionals polled
worldwide planned to increase their social
media marketing budget in 2012
a higher percentage than for any other
digital marketing tactic.
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
5. use good free/cheap tools
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
Tool #1: HootSuite:
manages all your social platforms from
one dashboard
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
Tool #2: Hyper Alerts
track competitors... and yourself
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
the top five of the best tips and
tricks you can use now
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
1. start with a statement of
purpose and an editorial
calendar
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
2. have a good
timeline photo + profile photo
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
3. don’t social media management
to someone’s job description
won’t work
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
4. plan to invest more annually
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
5. use good free tools
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
a gift
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
text
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
the top five of the worst stuff to
stop doing now
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
1. being absent
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
FAIL!
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
2. being too salsey
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
3. withholding all the info
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
4. making it hard on yourself
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
brand how you’re going to
respond
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
5. not using pics
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
figuring out what pinterest is
and if it’s worth the headache
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
Pinterest
pin board-style social
photo sharing website
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
Pinterest
create and manage
theme-based image
collections
collections like: events,
interests, hobbies
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
Pinterest
create and manage
theme-based image
collections
collections like: events,
interests, hobbies
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
Pinterest
users can browse other
pin boards for inspiration
're-pin' images to their
own collections
'like' photos.
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
tourism + pinterest
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
retail = triple digit impact on sales
tourism + pinterest
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
retail = triple digit impact on sales
website traffic
tourism + pinterest
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
retail = triple digit impact on sales
website traffic
time on site
tourism + pinterest
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
retail = triple digit impact on sales
website traffic
time on site
leisure
tourism + pinterest
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
retail = triple digit impact on sales
website traffic
time on site
leisure
more likely to purchase
tourism + pinterest
Kate Gallagher
@k8gallagher
kgallagher@paramore.is
retail = triple digit impact on sales
website traffic
time on site
leisure
more likely to purchase
photos make an impact
tourism + pinterest
Kate Gallagher
@k8gallagher
kgallagher@paramore.is

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