This presentation was provided by Steven Bell and Nancy Turner, both of Temple University, for a NISO virtual conference held on April 20, 2016

1. Why Library Assessment?
A Look at Current Practices
NISOVirtual Conference
Justifying the Library
April 20, 2016
Steven Bell, AUL for Research/Instruction @blendedlib
Nancy Turner, Assessment & Organizational
Librarian @nancybturner
Temple University

2. Kodak’s Failure to Assess

3. Poll One – What’sAssessment For
A – To Learn if OutcomesWere Achieved
B – To Demonstrate LibraryValue to
Administrators
C –To Discover Gap Between Result and
Desired Result and Improve
D – To Decide WhatTo Stop Doing

4. FourThings
Rationale for Assessment
Upsides/Downsides
What Data Do We Need
Office of Assessment

5. Higher Ed
Mess

6. Skyrocketing Costs/Tuition
Source: College Board “Trends in College Pricing 2015”

7. Retention and Graduation Rates
Source: nces.edu.gov http://nces.ed.gov/programs/coe/indicator_cva.asp

8. Contingent Faculty
Source: P.W. Magness “Adjunctificationin US Higher Ed” http://philmagness.com/?p=1397

9. Bigger Mess:Enrollment Blues
For every 100 18-
year olds nationally
there are only 95 4-
year olds

10. Higher Ed’s Competition

11. Provost’s Cookie Jar

12. Internal Competition

13. Why Students Dropout
Source: https://www.edsurge.com/news/2015-12-19-want-to-prevent-college-dropouts-look-outside-of-the-classroom

14. Promise of Assessment

15. Pitfalls of Assessment
Time Consuming
Hard to Change Behavior
May Not Like What We See
Are We Ready to Change
Shifting Focus to Outcomes
Analytics Over Instinct
Fails Without Leadership

16. Culture? A word cloud

17. What’s Going on in the Computer
Lab?

18. Poll 2 – Data Collection
A - What is the average number of hours an
Engineering undergraduate student spends
using a library-provided computer?
B -What types of computers in the library
receive the most use, Macs or PC’s?
C - Should the library invest in a tablet-loan
program?
D – Does student retention correlate to
use of the computer lab at the library?

19. Heat Map of Computer Use

20. Types of Data
Collections
ServicesFacilities

21. Types of Data
Collections
ServicesFacilities
Cost per
Use?
Who?Where?

22. Types of Data
Collections
ServicesFacilities
Cost per
Use?
Who?Where?

23. Digital Collections

24. What kind of data should libraries
be using to demonstrate value?
— Impact on student
success
— Support for faculty
research and teaching
— Return on investment
— Contributions to
institutional reputation

26. So do we need
an Assessment Librarian?

27. —A person
—A team
—Everybody!

28. Assessment & Strategy

29. Questions? Discussion!