Being Relevant
In An Irrelevant
World.

Tips, Tactics, &
Best Practices In
The Digital Age.
Values = Relevance


 Who Am I To The Consumer?

 “TO BRING
          INSPIRATION AND
 INNOVATION TO EVERY ATHLETE IN
 THE WORLD, IF YOU HAVE A BODY, YOU
 ARE AN ATHLETE.”


 “PEOPLE WITH PASSION CAN CHANGE
 THE WORLD FOR THE BETTER.”


  Answer the consumers question – Relevance
           Why do you matter to me?
Why is
Social Media
Important in
Online Marketing?
Why Be Social?

 BECAUSE WE ARE “SOCIAL CREATURES.”

 We are driven by Wants, Needs & Desires

 Because It makes    you FEEL Something.
 It has a LOOOOOONG Shelf Life!

 Its Delivery is Instantaneous!

 Its Reach is Infinite.

 Its Gone MOBILE!
The Social Game

Social (Tactic)
When hunting for NEW BUSINESS, go where the most
Relevant Eyes, Ears & Potential Clients can be found.
Begin by using old world marketing in the New World
of Social Media.




                                             Play
                         Hounds to the Hunters
Playing The Game

Hounds to the Hunters???
Hunters – have often used Hounds to assist in the
capture of their prize.




Remember keep it - Relevant
Why do you matter to me?
Meeting Relevance

The Devil Is In The Details
Getting The Message Out



You’re Now In Broadcasting
Why are
Comments &
Ratings Important?
Relevance???
Ratings Matter

Charles Schwab Boosts Acquisition
 With Online Ratings & Reviews
  A Focus On Transparency And Customer Acquisition Drives Early Success


 Executive Summary
 In June 2011, the digital marketing team
 at Charles Schwab rolled out its Clients
 Speak client ratings and reviews service.
 To date, Charles Schwab customers have
 written more than 1,000 mostly positive
 reviews.
Get Visitors to Testify

Consumer reviews are significantly more
trusted - nearly 12 times more - than
descriptions that come from manufacturers.
(eMarketer, February 2010)




90% of consumers online trust
recommendations from people they know;
70% trust opinions of unknown users.                             (Econsultancy, July 2009)




Consumers were willing to pay between 20 to
99% more for a 5-star rated product than for a
4-star rated product, depending on the
product category.            (comScore/Kelsey, October 2007)
Respond to be Relevant

TripAdvisor = Reputation Management
If a social media platform is not bringing in business
but still carries weight and has value, (Tactic) -
utilize it as a tool.
      65% of People Surveyed Stated “A
        management response would
           sway travel decisions”
In the overall scheme, TripAdvisor provides
businesses with a great venue to show off their
public relations & customer service skills.
How to Target
New Business
(SEO) STEP1 Listen
to the Consumer
Google Keyword Tool

Keyword Relevance
Cross Promotion
Breeds Excitement
& Relevance
Video Tip & Tactic


 Cross promote all Videos on Blog- by
 linking videos from YouTube Channel to
 Blog.

 Each time you produce a new video, send
 a message to fans & followers on
 Twitter, Linked-In & Facebook.
The Rise of the
Tablet and
the END of
the PC?
Record Activations


12/25/12 – Christmas Day
There were 17.4 million iOS and Android
devices activated on Christmas Day this year.
In total, more iPhones, iPads, Galaxy's, Kindle
Fires and other mobile devices were
activated on Dec. 25 than any other day in
history, a (332 % spike!)
Travelers Mobile Usage

       2011-14% of all travel related queries are coming
        from a mobile phone, compared to 4% in 2010.

       Travel website traffic via the mobile web has
        increased by a staggering 72% in the last six
        months, to account for a total of 17.4% of all website
        traffic in the industry.

       Five years ago, fewer than nine million
        Americans owned a smartphone. Today, nearly 110
        million carry mobile devices.
     That is an increase of 1,122% in 5 years!
Country or      Number of mobile
                                   Population    % of population   Last updated
region          phones
United States   327,577,529        310,866,000[8] 103.9 %          June 2012[9]
Mobile
Responsive
(Adapt or DIE!)
Adapt or Die!




Charles Robert Darwin, proposed the scientific theory that
evolution resulted from a process that he called natural
selection, stemming from the struggle for existence.
Business like nature, evolves through
the processes of natural selection.
Each business is faced with a choice…
Adapt and embrace the shift in
consumer habits, or ????
Please Don’t be a DoDo!
Responsive = Relevant




      A responsive
      design, scales
      media up or down
      proportionally, dep
      ending on the
      device selected
      and used by
      consumer.
Be Analytical
(Consult Your
Analytics Account)
Numbers Don’t Lie!
How Highs The Water?


Mobile TSUNAMI – Warning!




  Measure Twice Cut Once
Mobile Responsive – Website
       Relevant Content




Non- Mobile Responsive - Website
  Removed Relevant Content
Mobile Responsive – GA Mobile Traffic Overview




Non-Mobile Responsive – GA Mobile Traffic Overview
Todays Takeaway


Check List To Be Relevant
1.   Know Your Company Value Statement
2.    Choose (Relevant) Social Platforms
3.   Broadcast Regular (Relevant) Content
4.   Inspire (Relevant)Comments & Ratings
5.   SEO - Listen To The Consumer
6.   Cross Promote Video & Other Content
7.   The PC’s Days Are Numbered
8.   Mobile Responsive Relevance
9.   Be Analytical – Measure Twice Cut Once
Thank You

Being relevant in an irrelevant world mpi

  • 1.
    Being Relevant In AnIrrelevant World. Tips, Tactics, & Best Practices In The Digital Age.
  • 2.
    Values = Relevance Who Am I To The Consumer?  “TO BRING INSPIRATION AND INNOVATION TO EVERY ATHLETE IN THE WORLD, IF YOU HAVE A BODY, YOU ARE AN ATHLETE.”  “PEOPLE WITH PASSION CAN CHANGE THE WORLD FOR THE BETTER.” Answer the consumers question – Relevance Why do you matter to me?
  • 3.
    Why is Social Media Importantin Online Marketing?
  • 4.
    Why Be Social? BECAUSE WE ARE “SOCIAL CREATURES.”  We are driven by Wants, Needs & Desires  Because It makes you FEEL Something.  It has a LOOOOOONG Shelf Life!  Its Delivery is Instantaneous!  Its Reach is Infinite.  Its Gone MOBILE!
  • 5.
    The Social Game Social(Tactic) When hunting for NEW BUSINESS, go where the most Relevant Eyes, Ears & Potential Clients can be found. Begin by using old world marketing in the New World of Social Media. Play Hounds to the Hunters
  • 6.
    Playing The Game Houndsto the Hunters??? Hunters – have often used Hounds to assist in the capture of their prize. Remember keep it - Relevant Why do you matter to me?
  • 7.
    Meeting Relevance The DevilIs In The Details
  • 8.
    Getting The MessageOut You’re Now In Broadcasting
  • 9.
    Why are Comments & RatingsImportant? Relevance???
  • 10.
    Ratings Matter Charles SchwabBoosts Acquisition With Online Ratings & Reviews A Focus On Transparency And Customer Acquisition Drives Early Success Executive Summary In June 2011, the digital marketing team at Charles Schwab rolled out its Clients Speak client ratings and reviews service. To date, Charles Schwab customers have written more than 1,000 mostly positive reviews.
  • 11.
    Get Visitors toTestify Consumer reviews are significantly more trusted - nearly 12 times more - than descriptions that come from manufacturers. (eMarketer, February 2010) 90% of consumers online trust recommendations from people they know; 70% trust opinions of unknown users. (Econsultancy, July 2009) Consumers were willing to pay between 20 to 99% more for a 5-star rated product than for a 4-star rated product, depending on the product category. (comScore/Kelsey, October 2007)
  • 12.
    Respond to beRelevant TripAdvisor = Reputation Management If a social media platform is not bringing in business but still carries weight and has value, (Tactic) - utilize it as a tool. 65% of People Surveyed Stated “A management response would sway travel decisions” In the overall scheme, TripAdvisor provides businesses with a great venue to show off their public relations & customer service skills.
  • 13.
    How to Target NewBusiness (SEO) STEP1 Listen to the Consumer
  • 14.
  • 15.
  • 16.
    Video Tip &Tactic  Cross promote all Videos on Blog- by linking videos from YouTube Channel to Blog.  Each time you produce a new video, send a message to fans & followers on Twitter, Linked-In & Facebook.
  • 17.
    The Rise ofthe Tablet and the END of the PC?
  • 18.
    Record Activations 12/25/12 –Christmas Day There were 17.4 million iOS and Android devices activated on Christmas Day this year. In total, more iPhones, iPads, Galaxy's, Kindle Fires and other mobile devices were activated on Dec. 25 than any other day in history, a (332 % spike!)
  • 19.
    Travelers Mobile Usage  2011-14% of all travel related queries are coming from a mobile phone, compared to 4% in 2010.  Travel website traffic via the mobile web has increased by a staggering 72% in the last six months, to account for a total of 17.4% of all website traffic in the industry.  Five years ago, fewer than nine million Americans owned a smartphone. Today, nearly 110 million carry mobile devices. That is an increase of 1,122% in 5 years! Country or Number of mobile Population % of population Last updated region phones United States 327,577,529 310,866,000[8] 103.9 % June 2012[9]
  • 20.
  • 21.
    Adapt or Die! CharlesRobert Darwin, proposed the scientific theory that evolution resulted from a process that he called natural selection, stemming from the struggle for existence. Business like nature, evolves through the processes of natural selection. Each business is faced with a choice… Adapt and embrace the shift in consumer habits, or ???? Please Don’t be a DoDo!
  • 22.
    Responsive = Relevant A responsive design, scales media up or down proportionally, dep ending on the device selected and used by consumer.
  • 23.
    Be Analytical (Consult Your AnalyticsAccount) Numbers Don’t Lie!
  • 24.
    How Highs TheWater? Mobile TSUNAMI – Warning! Measure Twice Cut Once
  • 25.
    Mobile Responsive –Website Relevant Content Non- Mobile Responsive - Website Removed Relevant Content
  • 26.
    Mobile Responsive –GA Mobile Traffic Overview Non-Mobile Responsive – GA Mobile Traffic Overview
  • 27.
    Todays Takeaway Check ListTo Be Relevant 1. Know Your Company Value Statement 2. Choose (Relevant) Social Platforms 3. Broadcast Regular (Relevant) Content 4. Inspire (Relevant)Comments & Ratings 5. SEO - Listen To The Consumer 6. Cross Promote Video & Other Content 7. The PC’s Days Are Numbered 8. Mobile Responsive Relevance 9. Be Analytical – Measure Twice Cut Once
  • 28.