This document provides an overview of a presentation on management and leadership given by Professor Barbara Allan, Dean of Westminster Business School. The presentation discusses definitions of management and leadership, characteristics of effective managers and leaders, different leadership styles, and lessons learned from Allan's career journey working in various roles within academic libraries, the private sector, and business schools. It emphasizes the importance of communication, developing social capital through networks and mentors, learning from experiences, and maintaining work-life balance.

1. Welcome to Westminster Business School
Prof Barbara Allan, Dean
Stephanie Caplan, Admissions Director
Becoming a successful
manager and leader
Barbara Allan
Westminster Business School

2. Themes for today
• What is management and leadership?
• Characteristics of effective managers and leaders
• Moving into leadership roles
• Lessons learnt

3. What are the characteristics of effective
managers and leaders?

6. Management and leadership
– Leader – a person who leads or goes first
– Manager – a person who organises other people’s
activities
– Supervisor – a person who supervises – oversee,
manage, direct

7. My career journey ……

8. My experiences ……..
Serials editor – academic library

9. My experiences ……..
Supervisor - Current periodicals room – academic
library

10. My experiences ……..
Librarian – private sector

11. My experiences ……..
University – School of Library and Information
Science

12. My experiences ……..
University – Library and learning resources
department

13. My experiences ……..
Learning resources manager – academic library

14. My experiences ……..
Director of Learning Resources – Further Education
college

15. My experiences ……..
Various roles – business school

16. My experiences ……..
Set up own training and development company and
ran it for 5 years

17. My experiences ……..
Current role
PVC and Dean
Westminster Business School
- 200 academic staff
- Income of £43M
- 5000 students

18. Leadership styles

19. Different management styles
Style Typical comment Impact on team
1. Authoritative Do what I suggest
2. Participative Let us do it together
3. Authoritarian Do what I say
5. Laissez-faire If I ignore it then it will go
away
6. Chaotic A mixture of the above
PLUS Let’s be friends
together

20. Understanding the role and your responsibilities
– Who is in your team?
– Who is your line manager? How does your work
support into their work?
– What – what are your responsibilities? What do
you need to deliver?
– How – what resources are your responsibility?
How will you achieve your objectives?
– Where – how do you fit into the wider organisation
and context?

21. Less effective team leaders ….
1. Micromanage
2. Minimal communications
3. Foster divisiveness
4. Lack of respect
5. Failure to listen
6. Avoid conflict
7. Take credit for other’s work

22. Strategies for effective leaders
1. Encourage growth and development
2. Provide autonomy
3. Look out for staff
4. Respect everyone’s contribution
5. Lead by example
6. Communicate and listen
7. Provide leadership and

23. Authentic leadership
Authentic leadership is a leadership style that is
consistent with a leaders' personality and core
values, and that is honest, ethical and practical.
– Bill George (2003) "Authentic Leadership"

24. Ideas from research 1
(Framework from Stead and Elliott,
Management Learning 2012)
Self-positioning
– Presenting and promoting themselves as leaders
– Belonging to the leadership community
– Developing skills and qualifications
– Taking public ownership of leadership identity
– claiming own ideas and successes
ALSO
– Countering stereotypes
– Tackling cultural conditioning

25. Ideas from research 2
Developing social capital
- Role of networks and networking
- Inside organisation
- Outside organisation
- Importance of role models
- Near role models
- Far role models
- Importance of mentors and/or sponsors

26. Importance of training and development

27. Learning from your experiences …

28. My experiences ……..
Serials editor – academic library
Importance of social aspects of
work
Keep things in proportion

29. My experiences ……..
Supervisor - Current periodicals room – academic
library
Managing the boundaries when
managing friends
Keep mistakes in proportion

30. My experiences ……..
Librarian – private sector
Some managers are impossible to
work with
Move on?

31. My experiences ……..
University – School of Library and Information
Science
Mentors, Career Development

32. My experiences ……..
University – Library and learning resources
department
Be flexible
Develop your communication skills

33. My experiences ……..
Learning resources manager – academic library
Remember organisational history
Communicate, communicate,
communicate

34. My experiences ……..
Director of Learning Resources – Further Education
college
Do you want to be part of this
team?

35. My experiences ……..
Set up own training and development company and
ran it for 5 years
Saying ‘no’
Time management
Value of organisations

36. My experiences ……..
Various roles – business schools
Appreciate your environment and
colleagues
Keep things in proportion

37. Personal lessons learnt
– Every experience is useful – learn from them
– Take time to think things through
– No problem is too big that you can’t (re)solve it
– Communicate, communicate, communicate
– Look after yourself – manage your work/life
balance
– Be clear and honest
– Importance of training and qualifications
– If you are not valued by your organisation then
move on…….

38. Welcome to Westminster Business School
Prof Barbara Allan, Dean
Stephanie Caplan, Admissions Director
Thank you
B.Allan@westminster.ac.uk