BD CMM
•
0 likes•921 views
The Capability Maturity Model for Business Development (BD-CMM) is designed to guide business development organizations in selecting improvement actions based on the maturity of their current practices. It provides a framework to achieve dramatic process improvements through increasing maturity levels in a step-by-step manner. Users report enhanced effectiveness, improved predictability, and more precise understanding and control of costs. The model's scope encompasses the full business development lifecycle and organizational components to acknowledge their interdependence.
Report
Share
Report
Share
Download to read offline
Recommended
Business Process Re-Engineering
A Business process re-engineering is recreating a core business process with the goal of improving product output,quality or reduction costs.
BUSINESS PROCESS RE-ENGINEERING (BPR)
Business Process Re-engineering (BPR) refers to analyzing and redesigning workflows and processes within and between businesses. It involves completely deconstructing and rethinking a business process without constraints from the existing structure. The goals of BPR include achieving dramatic performance improvements, operational excellence, and gaining a competitive advantage through a process-oriented approach. Implementing BPR involves determining objectives, identifying customer needs, studying existing processes, designing new processes, and implementing the redesign. Information technology plays an important role in enabling speed, accuracy, adaptability, and integration to meet customer needs through a re-engineered process.
Chapter 7 building and sustaining performance excellence in organizations
This chapter discusses building and sustaining total quality organizations. Key points include:
- Adopting a total quality philosophy can help companies improve and react to competitive threats. It requires readiness for change, best practices, and an effective organizational structure.
- Corporate culture change is difficult and must have full participation at all levels. Changes take time and may not have immediate results.
- Implementing total quality requires commitment from senior management, middle management, and the entire workforce. Strategic changes address objectives while process changes improve operations.
- Common mistakes are treating quality as a program rather than a focus on customers, setting goals too low, and lack of empowerment or commitment from senior leadership. Sustaining
Unit viii
The document discusses various contemporary management practices such as MIS, end user computing, materials requirement planning, just in time manufacturing, total quality management, six sigma, capability maturity model, supply chain management, enterprise resource planning, performance management, business process outsourcing, business process reengineering, benchmarking, and balanced scorecard. It provides details on the objectives, methodologies, benefits, and key aspects of each of these management practices.
Process Management
This PowerPoint set includes BPM cycles (Business Process Management), implementation tools, definitions, analyses and assessment templates and many more designs and business elements on process management.
Process management serves to plan, design and implement business processes and to continuously increase business efficiency. Objectives of process management are, for instance, a precise definition of business procedures, cost calculations, better qualities of the end product and other business-oriented optimization components.
Business Process Reengineering - The Way To Business Success
This document discusses business process reengineering (BPR). BPR involves fundamentally rethinking and redesigning business processes to achieve dramatic improvements in areas like cost, quality, service, and speed. It summarizes why organizations reengineer processes due to demanding customers, competition, and changing needs. However, complacency, political resistance, and fear of failure can prevent reengineering. BPR seeks to improve cost, service, quality, and speed using a systems perspective focused on end customers and radical process improvement through integrated change. Key steps involve selecting processes, understanding the current process, developing a vision for improvement, and executing the plan.
Importance of Knowledge management for sustaining competitive advantage
The document discusses knowledge management (KM) and its role in providing sustainable competitive advantage for corporations in the global economy. It argues that in today's dynamic business environment, knowledge has replaced physical resources as the primary source of competitive advantage. Effective KM allows companies to create core competencies through acquiring and leveraging knowledge assets that are difficult for competitors to imitate. This enables organizations to survive and thrive through KM practices that support decision-making, innovation, and enhance customer value.
SR:Business process improvement - Danae Orig
Business process improvement is a systematic approach to optimize an organization's processes to achieve more efficient results. It focuses on continuously improving processes rather than incremental changes. The goal is to reduce waste and variation so the desired outcome can be achieved using resources better. It involves defining goals, customers, aligning processes, then implementing improvements through a cycle of establishing baselines, identifying alternatives, implementing changes, and establishing new processes and systems. Business leaders, process owners, operational managers, and process operators are all involved at different levels to translate goals into objectives and improvements. Benefits include cost management, quality management, efficiency, reduced cycle times, better resource use, and improved process performance visibility.
Recommended
Business Process Re-Engineering
A Business process re-engineering is recreating a core business process with the goal of improving product output,quality or reduction costs.
BUSINESS PROCESS RE-ENGINEERING (BPR)
Business Process Re-engineering (BPR) refers to analyzing and redesigning workflows and processes within and between businesses. It involves completely deconstructing and rethinking a business process without constraints from the existing structure. The goals of BPR include achieving dramatic performance improvements, operational excellence, and gaining a competitive advantage through a process-oriented approach. Implementing BPR involves determining objectives, identifying customer needs, studying existing processes, designing new processes, and implementing the redesign. Information technology plays an important role in enabling speed, accuracy, adaptability, and integration to meet customer needs through a re-engineered process.
Chapter 7 building and sustaining performance excellence in organizations
This chapter discusses building and sustaining total quality organizations. Key points include:
- Adopting a total quality philosophy can help companies improve and react to competitive threats. It requires readiness for change, best practices, and an effective organizational structure.
- Corporate culture change is difficult and must have full participation at all levels. Changes take time and may not have immediate results.
- Implementing total quality requires commitment from senior management, middle management, and the entire workforce. Strategic changes address objectives while process changes improve operations.
- Common mistakes are treating quality as a program rather than a focus on customers, setting goals too low, and lack of empowerment or commitment from senior leadership. Sustaining
Unit viii
The document discusses various contemporary management practices such as MIS, end user computing, materials requirement planning, just in time manufacturing, total quality management, six sigma, capability maturity model, supply chain management, enterprise resource planning, performance management, business process outsourcing, business process reengineering, benchmarking, and balanced scorecard. It provides details on the objectives, methodologies, benefits, and key aspects of each of these management practices.
Process Management
This PowerPoint set includes BPM cycles (Business Process Management), implementation tools, definitions, analyses and assessment templates and many more designs and business elements on process management.
Process management serves to plan, design and implement business processes and to continuously increase business efficiency. Objectives of process management are, for instance, a precise definition of business procedures, cost calculations, better qualities of the end product and other business-oriented optimization components.
Business Process Reengineering - The Way To Business Success
This document discusses business process reengineering (BPR). BPR involves fundamentally rethinking and redesigning business processes to achieve dramatic improvements in areas like cost, quality, service, and speed. It summarizes why organizations reengineer processes due to demanding customers, competition, and changing needs. However, complacency, political resistance, and fear of failure can prevent reengineering. BPR seeks to improve cost, service, quality, and speed using a systems perspective focused on end customers and radical process improvement through integrated change. Key steps involve selecting processes, understanding the current process, developing a vision for improvement, and executing the plan.
Importance of Knowledge management for sustaining competitive advantage
The document discusses knowledge management (KM) and its role in providing sustainable competitive advantage for corporations in the global economy. It argues that in today's dynamic business environment, knowledge has replaced physical resources as the primary source of competitive advantage. Effective KM allows companies to create core competencies through acquiring and leveraging knowledge assets that are difficult for competitors to imitate. This enables organizations to survive and thrive through KM practices that support decision-making, innovation, and enhance customer value.
SR:Business process improvement - Danae Orig
Business process improvement is a systematic approach to optimize an organization's processes to achieve more efficient results. It focuses on continuously improving processes rather than incremental changes. The goal is to reduce waste and variation so the desired outcome can be achieved using resources better. It involves defining goals, customers, aligning processes, then implementing improvements through a cycle of establishing baselines, identifying alternatives, implementing changes, and establishing new processes and systems. Business leaders, process owners, operational managers, and process operators are all involved at different levels to translate goals into objectives and improvements. Benefits include cost management, quality management, efficiency, reduced cycle times, better resource use, and improved process performance visibility.
Business Process Reengineering:A consolidated approach to different models
This presentation gives a brief about business process reengineering ,the different approaches and models available for re-engineering
Business process reengineering
The document discusses business process reengineering (BPR). It defines BPR and outlines its importance in improving organizational effectiveness, efficiency and competitiveness through radical redesign of processes. The document also describes the impact of BPR on an organization's structure, roles and relationships. It then covers the typical steps to implement BPR and some common challenges faced in the process. Finally, it presents a case study of how a US-based consulting firm successfully implemented BPR to reduce overhead costs.
Business Process Re-engineering (BPR)
Business process reengineering (BPR) is a business management strategy that focuses on analyzing and redesigning workflows and business processes. The goal of BPR is to help organizations fundamentally change how work is done to improve customer service, cut costs, and enhance competitiveness. BPR seeks to help companies radically restructure by focusing on ground-up redesign of business processes and empowering employees. Case studies on BPR implementation in Indian Railways and Mahindra & Mahindra show benefits like increased revenues, improved productivity, and optimized operations. Key success factors include top management support, strategic alignment, change management, and overcoming resistance from employees.
071 Maturity Assessment
This document discusses organizational project management maturity assessments. It provides an overview of the purpose and objectives of assessments, which are to evaluate an organization's project management practices, identify gaps, and provide recommendations to improve capabilities. A five-level model is described that organizations can use to stage continuous improvements, from informal practices to optimized processes. Conducting regular assessments can help organizations benchmark progress and prioritize further developments.
Bpr implementation process an analysis of key success & failure factors
Summary of an article based on supply chain management related to Business Process Reeingeneering by Majed Al-Mashari and Mohamed Zairi in year 1999, published in Business Process Management
Journal,
Tqm vs bpr
This document discusses integrating total quality management (TQM) and business process reengineering (BPR) for organizational improvement. It provides an overview of TQM and BPR, comparing their key aspects such as goals, drivers of change, and impact on organizational culture. While TQM focuses on incremental improvements and BPR aims for radical change, the document argues that combining the two approaches can provide greater benefits than using them separately. A literature review examines debates around the effectiveness of TQM and BPR individually and research supporting an integrated approach.
Business process reengineering
Business process reengineering is a process that entails changing all aspects of business so as to foster improvements.This paper presents an analysis of the re-engineering process case at the IBM Credit Corporation.
Bpr Case Study
A Case Study on BPR(Business Process Reengineering) implementation at a manufacturing Organization is presented. It was a practical example of BPR concept introduced by Dr. Michael Hammer where dramatic improvement in performance,cost ,and speed were realized in Business processes.
Process re engineering - process interventions - Organizational Change and ...
Business Process Reengineering involves the radical redesign of core business processes to achieve dramatic improvements in productivity, cycle times and quality.
In Business Process Reengineering, companies start with a blank sheet of paper and rethink existing processes to deliver more value to the customer.
Business Process Reengineering
Business process reengineering (BPR) aims to improve organizational efficiency and effectiveness by rethinking business processes from a clean slate perspective to determine how processes can be redesigned to better achieve goals. BPR involves fundamentally rethinking and radically redesigning processes to achieve dramatic improvements in critical measures like cost, quality, service, and speed. Information technologies like shared databases, expert systems, and wireless communication can play an important role in enabling redesigned processes. The methodology for BPR involves envisioning new processes, initiating change, diagnosing existing processes, redesigning processes, reconstructing with a new IT solution, monitoring performance, and looping back to further diagnosis.
Final bpr new
1. Business process reengineering is the fundamental rethinking and radical redesign of core business processes to achieve dramatic improvements in critical performance measures such as quality, cost, and cycle time.
2. It involves fundamentally rethinking processes, disregarding existing structures and procedures, and empowering employees as process teams to achieve end-to-end process alignment rather than departmental focus.
3. Successful reengineering at IBM Credit Corporation reduced credit application turnaround time from a typical 7 days to just 4 hours through radical process changes that streamlined roles and empowered a data structurer to complete applications end-to-end.
About BPR
A short introduction to BPR and the power of business process reengineering for managing in a complex and changing world
Business Process Re-Engineering
This document discusses business process reengineering (BPR). BPR involves fundamentally rethinking and redesigning business processes to achieve dramatic improvements in areas like cost, quality, service, and speed. It seeks radical improvements through integrated, people-centered changes that focus on end customers and are based on analyzing and redesigning processes. The key steps to implementing a BPR strategy are to select the process and appoint a process team, understand the current process, develop and communicate a vision for an improved process, identify an action plan, and then execute the plan.
Business process reengineering
Business process reengineering (BPR) seeks radical improvements in key measures like cost, quality, service and speed through fundamental rethinking and redesign of core business processes. It aims for more dramatic change than total quality management or just-in-time approaches through strategic process orientation. BPR is influenced by technology, strategy, customer needs and organizational change. Information technology, in particular, enables new forms of collaboration and centralized/decentralized working. The key steps of BPR include selecting processes for reengineering, understanding the current process, developing a vision for improvement, creating an action plan, and executing changes.
Measuring Process Maturity: The Business Process Maturity Model
The document summarizes the Business Process Maturity Model (BPMM) which is used to assess an organization's process maturity. It discusses the five levels of the BPMM framework - initial/ad hoc, managed, standardized, predictable, and innovating. Higher maturity levels are associated with improved organizational performance, reduced rework, increased productivity and benefits. The BPMM provides a structured approach for organizations to measure, improve and manage their business processes.
Bpr
BPR seeks to dramatically improve processes through radical redesign based on a focus on customers and outcomes. It examines processes from a global perspective to remove activities that do not create value for the end customer. Successful BPR requires selecting the appropriate process, appointing a cross-functional team, understanding the as-is process, developing and communicating a vision for change, and identifying an action plan supported by integrated information technology solutions. Common challenges include a lack of commitment to change, focusing on existing processes rather than rethinking from first principles, and poor planning and resource allocation for implementation.
Business Process Re-Engineering
Business Process Re-Engineering is a vast and large concept. Trying to simplify BPR in this article with research done extensively on the subject. Also have tried to shed light on its cohesion with IT, comparison with PI and criticism around BPR.
Bpr 01 Introduction
The document provides an introduction and history of business process re-engineering (BPR). It discusses how BPR aims to fundamentally rethink and radically redesign business processes to achieve dramatic improvements in performance. BPR focuses on completely redesigning processes from scratch rather than automating existing processes. It emphasizes starting without preconceptions and focusing on what processes should be, rather than what they are currently.
Bpr
BPR seeks to fundamentally rethink and redesign business processes to achieve dramatic improvements in key areas like cost, quality, and speed. It differs from process simplification or continuous improvement in aiming for radical rather than incremental change. Successful BPR requires selecting the right process, appointing a project team, understanding the current process, developing a vision for improvement, creating an action plan, and executing that plan while overcoming typical challenges. Information technology can both help implement new processes and drive further innovation.
Benchmarking technique
Benchmarking involves comparing one's organization or processes to others considered the best or leaders in their field. It is done in stages, beginning with identifying processes that need improvement, selecting organizations that excel in those processes, compiling relevant information, analyzing performance gaps, and developing an action plan to close those gaps. The goal is to continuously improve quality and performance by learning from the standards and practices of top performers.
Business Process Re-Engineering by ADITI WALIA
For the first time ever, this presentation on BPR has a wide coverage of so many topics regarding BPR, it includes not only definition + issues affecting BPR + about core processes of business + history about BPR + General Model + Role of IT in BPR + its objectives + Outcomes as well as problems related to BPR in a very simple and fluent manner along with interactive diagrams and figures so as to aid even the naive or first time reader.
BUSINESS PROCESS RE-ENGINEERING Power Point Presentation
Business Process Re-engineering (BPR) is a management strategy that aims to improve organizational performance by redesigning and optimizing core business processes. It takes a systematic and radical approach to change that is focused on transforming processes to achieve improvements in quality, efficiency, and customer satisfaction. BPR involves comprehensively analyzing existing processes, identifying inefficiencies, and developing new improved processes aligned with strategic objectives. The goal is to eliminate unnecessary steps, reduce cycle times, and maximize customer value. Potential benefits include reduced costs, increased productivity and quality, and faster times. However, implementing BPR can also be complex and challenging.
More Related Content
What's hot
Business Process Reengineering:A consolidated approach to different models
This presentation gives a brief about business process reengineering ,the different approaches and models available for re-engineering
Business process reengineering
The document discusses business process reengineering (BPR). It defines BPR and outlines its importance in improving organizational effectiveness, efficiency and competitiveness through radical redesign of processes. The document also describes the impact of BPR on an organization's structure, roles and relationships. It then covers the typical steps to implement BPR and some common challenges faced in the process. Finally, it presents a case study of how a US-based consulting firm successfully implemented BPR to reduce overhead costs.
Business Process Re-engineering (BPR)
Business process reengineering (BPR) is a business management strategy that focuses on analyzing and redesigning workflows and business processes. The goal of BPR is to help organizations fundamentally change how work is done to improve customer service, cut costs, and enhance competitiveness. BPR seeks to help companies radically restructure by focusing on ground-up redesign of business processes and empowering employees. Case studies on BPR implementation in Indian Railways and Mahindra & Mahindra show benefits like increased revenues, improved productivity, and optimized operations. Key success factors include top management support, strategic alignment, change management, and overcoming resistance from employees.
071 Maturity Assessment
This document discusses organizational project management maturity assessments. It provides an overview of the purpose and objectives of assessments, which are to evaluate an organization's project management practices, identify gaps, and provide recommendations to improve capabilities. A five-level model is described that organizations can use to stage continuous improvements, from informal practices to optimized processes. Conducting regular assessments can help organizations benchmark progress and prioritize further developments.
Bpr implementation process an analysis of key success & failure factors
Summary of an article based on supply chain management related to Business Process Reeingeneering by Majed Al-Mashari and Mohamed Zairi in year 1999, published in Business Process Management
Journal,
Tqm vs bpr
This document discusses integrating total quality management (TQM) and business process reengineering (BPR) for organizational improvement. It provides an overview of TQM and BPR, comparing their key aspects such as goals, drivers of change, and impact on organizational culture. While TQM focuses on incremental improvements and BPR aims for radical change, the document argues that combining the two approaches can provide greater benefits than using them separately. A literature review examines debates around the effectiveness of TQM and BPR individually and research supporting an integrated approach.
Business process reengineering
Business process reengineering is a process that entails changing all aspects of business so as to foster improvements.This paper presents an analysis of the re-engineering process case at the IBM Credit Corporation.
Bpr Case Study
A Case Study on BPR(Business Process Reengineering) implementation at a manufacturing Organization is presented. It was a practical example of BPR concept introduced by Dr. Michael Hammer where dramatic improvement in performance,cost ,and speed were realized in Business processes.
Process re engineering - process interventions - Organizational Change and ...
Business Process Reengineering involves the radical redesign of core business processes to achieve dramatic improvements in productivity, cycle times and quality.
In Business Process Reengineering, companies start with a blank sheet of paper and rethink existing processes to deliver more value to the customer.
Business Process Reengineering
Business process reengineering (BPR) aims to improve organizational efficiency and effectiveness by rethinking business processes from a clean slate perspective to determine how processes can be redesigned to better achieve goals. BPR involves fundamentally rethinking and radically redesigning processes to achieve dramatic improvements in critical measures like cost, quality, service, and speed. Information technologies like shared databases, expert systems, and wireless communication can play an important role in enabling redesigned processes. The methodology for BPR involves envisioning new processes, initiating change, diagnosing existing processes, redesigning processes, reconstructing with a new IT solution, monitoring performance, and looping back to further diagnosis.
Final bpr new
1. Business process reengineering is the fundamental rethinking and radical redesign of core business processes to achieve dramatic improvements in critical performance measures such as quality, cost, and cycle time.
2. It involves fundamentally rethinking processes, disregarding existing structures and procedures, and empowering employees as process teams to achieve end-to-end process alignment rather than departmental focus.
3. Successful reengineering at IBM Credit Corporation reduced credit application turnaround time from a typical 7 days to just 4 hours through radical process changes that streamlined roles and empowered a data structurer to complete applications end-to-end.
About BPR
A short introduction to BPR and the power of business process reengineering for managing in a complex and changing world
Business Process Re-Engineering
This document discusses business process reengineering (BPR). BPR involves fundamentally rethinking and redesigning business processes to achieve dramatic improvements in areas like cost, quality, service, and speed. It seeks radical improvements through integrated, people-centered changes that focus on end customers and are based on analyzing and redesigning processes. The key steps to implementing a BPR strategy are to select the process and appoint a process team, understand the current process, develop and communicate a vision for an improved process, identify an action plan, and then execute the plan.
Business process reengineering
Business process reengineering (BPR) seeks radical improvements in key measures like cost, quality, service and speed through fundamental rethinking and redesign of core business processes. It aims for more dramatic change than total quality management or just-in-time approaches through strategic process orientation. BPR is influenced by technology, strategy, customer needs and organizational change. Information technology, in particular, enables new forms of collaboration and centralized/decentralized working. The key steps of BPR include selecting processes for reengineering, understanding the current process, developing a vision for improvement, creating an action plan, and executing changes.
Measuring Process Maturity: The Business Process Maturity Model
The document summarizes the Business Process Maturity Model (BPMM) which is used to assess an organization's process maturity. It discusses the five levels of the BPMM framework - initial/ad hoc, managed, standardized, predictable, and innovating. Higher maturity levels are associated with improved organizational performance, reduced rework, increased productivity and benefits. The BPMM provides a structured approach for organizations to measure, improve and manage their business processes.
Bpr
BPR seeks to dramatically improve processes through radical redesign based on a focus on customers and outcomes. It examines processes from a global perspective to remove activities that do not create value for the end customer. Successful BPR requires selecting the appropriate process, appointing a cross-functional team, understanding the as-is process, developing and communicating a vision for change, and identifying an action plan supported by integrated information technology solutions. Common challenges include a lack of commitment to change, focusing on existing processes rather than rethinking from first principles, and poor planning and resource allocation for implementation.
Business Process Re-Engineering
Business Process Re-Engineering is a vast and large concept. Trying to simplify BPR in this article with research done extensively on the subject. Also have tried to shed light on its cohesion with IT, comparison with PI and criticism around BPR.
Bpr 01 Introduction
The document provides an introduction and history of business process re-engineering (BPR). It discusses how BPR aims to fundamentally rethink and radically redesign business processes to achieve dramatic improvements in performance. BPR focuses on completely redesigning processes from scratch rather than automating existing processes. It emphasizes starting without preconceptions and focusing on what processes should be, rather than what they are currently.
Bpr
BPR seeks to fundamentally rethink and redesign business processes to achieve dramatic improvements in key areas like cost, quality, and speed. It differs from process simplification or continuous improvement in aiming for radical rather than incremental change. Successful BPR requires selecting the right process, appointing a project team, understanding the current process, developing a vision for improvement, creating an action plan, and executing that plan while overcoming typical challenges. Information technology can both help implement new processes and drive further innovation.
Benchmarking technique
Benchmarking involves comparing one's organization or processes to others considered the best or leaders in their field. It is done in stages, beginning with identifying processes that need improvement, selecting organizations that excel in those processes, compiling relevant information, analyzing performance gaps, and developing an action plan to close those gaps. The goal is to continuously improve quality and performance by learning from the standards and practices of top performers.
What's hot (20)
Business Process Reengineering:A consolidated approach to different models
Business Process Reengineering:A consolidated approach to different models
Bpr implementation process an analysis of key success & failure factors
Bpr implementation process an analysis of key success & failure factors
Process re engineering - process interventions - Organizational Change and ...
Process re engineering - process interventions - Organizational Change and ...
Measuring Process Maturity: The Business Process Maturity Model
Measuring Process Maturity: The Business Process Maturity Model
Similar to BD CMM
Business Process Re-Engineering by ADITI WALIA
For the first time ever, this presentation on BPR has a wide coverage of so many topics regarding BPR, it includes not only definition + issues affecting BPR + about core processes of business + history about BPR + General Model + Role of IT in BPR + its objectives + Outcomes as well as problems related to BPR in a very simple and fluent manner along with interactive diagrams and figures so as to aid even the naive or first time reader.
BUSINESS PROCESS RE-ENGINEERING Power Point Presentation
Business Process Re-engineering (BPR) is a management strategy that aims to improve organizational performance by redesigning and optimizing core business processes. It takes a systematic and radical approach to change that is focused on transforming processes to achieve improvements in quality, efficiency, and customer satisfaction. BPR involves comprehensively analyzing existing processes, identifying inefficiencies, and developing new improved processes aligned with strategic objectives. The goal is to eliminate unnecessary steps, reduce cycle times, and maximize customer value. Potential benefits include reduced costs, increased productivity and quality, and faster times. However, implementing BPR can also be complex and challenging.
Business Process Excellence: Building Out Business Process Capabilities
In this presentation, we explore whether the business process improvement capability is best built from the bottom up (a “grassroots” effort) or built via a separate, dedicated function that is governed and managed centrally.
Business process improvement (special report) presentation
This is an overview presentation of Business Process Improvement.
- Michael T. Ligayo (+0639178010366)
Org Mngmnt
The document discusses how organizational management impacts customer loyalty and profit earning. It covers reviewing business goals, operations like product design and quality control, and organizational management through policies and empowering leadership. Effective management requires clear goals, well-designed systems aligned with quality expectations, and standardized procedures to guide employees consistently and reduce risks. However, recent management trends have emphasized quick profits over well-managed operations, with negative long-term effects on businesses and job security.
Sales operations
This document discusses conducting an appraisal of an organization's business development capabilities using the Business Development Capability Maturity Model (BD-CMM). It outlines the key activities involved in a BD-CMM Quick Start appraisal, including a training workshop, conducting an appraisal survey, reviewing documentation, performing interviews, and conducting case studies. The goal is to assess the organization's current maturity level against the BD-CMM, identify gaps, and inform an improvement plan to advance capabilities over time.
Business Process Reengineering (BPR)
[To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
In this Business Process Reengineering (BPR) presentation, we delve into the dynamic landscape of modern business, influenced by the three Cs: customers, competition, and change. Traditional organizations, originally designed for stability and mass production, now face challenges in a world that demands flexibility and swift adaptability.
While automation has its merits, its scope often falls short of driving fundamental performance improvements. Enter BPR, spearheaded by Michael Hammer and James Champy, which transcends mere automation. BPR is synonymous with radical redesign, a transformative approach that seamlessly integrates with modern technologies like AI and ML. It's about reimagining entire processes and organizational structures, with digital transformation technologies playing a supporting role.
BPR's relevance remains paramount, particularly in the current landscape where the pandemic has accelerated digital transformation efforts. Organizations are turning to BPR to not only enhance customer experiences but also to optimize operations and achieve transformative results. Digital transformation technologies, strategically integrated into the BPR framework, serve as enablers for this comprehensive process redesign.
Our presentation introduces the core concepts of BPR, positioning it at the forefront of organizational evolution, supported by the seamless integration of digital transformation technologies. Drawing insights from successful BPR implementations at companies like Hallmark, Taco Bell, and Xerox, we highlight the immense potential of this approach. It goes beyond traditional IT applications, unlocking substantial cost savings, elevating customer satisfaction, and enhancing operational flexibility. This balanced narrative empowers management teams to navigate the BPR journey effectively in the modern era, where process redesign and digital transformation go hand in hand.
LEARNING OBJECTIVES
1. Acquire a comprehensive understanding of the principles and modern concepts of Business Process Reengineering (BPR).
2. Familiarize with the distinctive characteristics of reengineered processes in the context of contemporary business practices.
3. Learn a structured and technologically-informed approach to transform processes, optimizing them for maximum productivity.
4. Gain insights into the profound impacts of BPR on organizational dynamics and acquire guidelines for effective change management in the digital era.
CONTENTS
1. Key Concepts & Principles
2. Process Management
3. Overview of BPR
4. Organizing for BPR
5. Process Diagnosis
6. Process Redesign
7. Process Deployment
8. Oraganizational Impact of BPR
9. Guidelines for Change Management
10. Pitfalls to Avoid
Measuring Marketing Governance Maturity
Get this How-To Guide and access over 350 premium-quality tools & templates for business at https://www.demandmetric.com/user/register JOIN FREE to get practical on-the-job resources and training plus all of our guides, methodologies, webinars and featured tools & templates.
Dessertation project on BPM in IT Industry
This document appears to be a dissertation submitted by Dhrubaji Mandal for a PGDM (Post Graduate Diploma in Management) at the Management Development Institute in Gurgaon, India. The dissertation focuses on business process management (BPM) at One97 Communications, an Indian mobile payments company. Over the course of 7 sections and 27 pages, the dissertation discusses BPM strategies and implementation, managing business process improvement initiatives, critical success factors for BPM, and how One97 Communications has benefited from adopting an agile BPM methodology.
Quality management
This document discusses adopting quality management methodologies like Six Sigma to improve business processes. It notes that while these methodologies aim to boost productivity and efficiency, implementing them can be disruptive due to required changes to work habits. The document argues that familiar IT tools can streamline quality management tasks and reduce resistance, allowing organizations to better benefit from these techniques. It presents Microsoft's quality management portfolio as a way to address the challenges of implementation through integrated, easy to use solutions.
Tqm4ppt Total QualityManagement
This document provides an overview of various Total Quality Management (TQM) tools, including Benchmarking (BM), Quality Function Deployment (QFD), Total Productive Maintenance (TPM), and Failure Mode and Effects Analysis (FMEA). For BM, it describes the process, reasons for using it, types, benefits, and limitations. For QFD, it introduces the concept and "House of Quality" tool. For TPM, it discusses the concept and need for improvement. Finally, it briefly introduces FMEA and its stages.
NVQ Portfolio 2011-12
The team at Business Impact UK Ltd are experts in delivering training nationwide especially in Apprenticeships, Commercial and NVQs.
This portfolio outlines some of the NVQs we currently deliver.
If you are interested in learning more about how we could assist you further or want to enquire about a programme that is not listed please contact Gemma directly on 0800 9778566 or email info@businessimpactuk.com
Business process-reengineering
Business process reengineering involves fundamentally rethinking and radically redesigning business processes to achieve dramatic improvements in key performance areas like cost, quality, service, and speed. It requires selecting processes for reengineering, appointing a project team, understanding the current process, developing and communicating a vision for an improved process, identifying an action plan, and then executing the plan. Common challenges include not simplifying processes enough, overreliance on existing processes, and failing to involve IT and address organizational culture changes.
Business Process Re engineering
This document discusses business process reengineering (BPR). It begins by describing how traditional vs. transformed organizations differ, with transformed organizations having more networked structures, knowledge workers, flexibility, customer orientation, and team efforts. It then discusses drivers for BPR like changing customer demands and technology. BPR is defined as fundamentally redesigning operations to dramatically improve cost, quality, and cycle time. The document outlines six principles for BPR and the typical organizational structure. It details the nine dimensions of executing BPR, including establishing business direction, scoping processes for redesign, designing new processes, aligning infrastructure to support new processes, implementation planning, implementation, and change management. Case studies demonstrate benefits like reducing work and costs.
Skills Portfolio 2010
This document outlines the author's NVQ training and certifications in various skills areas including business improvement techniques, lean office practices, warehousing and storage, customer service, and information technology. It also lists apprenticeships and rapid improvement workshops completed in related fields. The document aims to demonstrate a wide range of business, process improvement, customer service, and technical qualifications.
Skills Portfolio 2010
This document outlines the author's qualifications and training which include:
- Numerous NVQ qualifications in areas like business improvement techniques, lean office practices, manufacturing and engineering operations, warehousing and storage, business and administration, and customer service.
- Apprenticeships in customer service, business and administration, information technology, manufacturing operations, and engineering operations.
- Training in rapid improvement workshops covering topics like 5S workplace organization, continuous improvement, failure mode effect analysis, and lean leadership.
The document also provides information on the benefits and costs of various training programs the author can facilitate.
Skills Portfolio 2010
This document outlines the author's qualifications and training which include:
- Numerous NVQ qualifications in areas like business improvement techniques, lean office practices, manufacturing and engineering operations, warehousing and storage, business and administration, and customer service.
- Apprenticeships in customer service, business and administration, information technology, manufacturing operations, and engineering operations.
- Training in rapid improvement workshops covering topics like 5S workplace organization, continuous improvement, failure mode effect analysis, and lean leadership.
The document also provides information on the benefits and costs of various NVQ training programs the author offers to employers.
2013 ISO LSS International Conference
Provide Authority
Hold people accountable for what they can control
41
Effective Training
• Training is not just a one‐time event
• Training must be ongoing and reinforced
• Training must be relevant to job duties
• Training must be understood and applied
• Assess competency and provide feedback
• Training is an investment, not a cost
"Tell me and I'll forget; show me and I may remember; involve me and I'll
understand." - Chinese Proverb
42
Empowerment
• Empower employees to identify and correct issues
• Create environment where mistakes are opportunities to learn
• Provide tools and resources to solve problems
• Recognize
A Multicriteria Model for Strategic Implementation of Business Process Manage...
Ana Carolina Scanavachi Moreira Campos, Ana Paula Costa, Adiel Almeida, Daniela Calabria, A Multicriteria Model for Strategic Implementation of Business Process Management
Five Step Methodology To Implement Bpr
This document outlines a 5-step methodology for implementing business process reengineering (BPR). The steps are: 1) Developing a process vision and objectives, 2) Defining the processes to reengineer, 3) Understanding and measuring existing processes, 4) Identifying IT levers, and 5) Designing and building a prototype. The methodology focuses on understanding current processes, creating a vision for improved processes, identifying how IT can help, and testing changes through prototypes before full implementation.
Similar to BD CMM (20)
BUSINESS PROCESS RE-ENGINEERING Power Point Presentation
BUSINESS PROCESS RE-ENGINEERING Power Point Presentation
Business Process Excellence: Building Out Business Process Capabilities
Business Process Excellence: Building Out Business Process Capabilities
Business process improvement (special report) presentation
Business process improvement (special report) presentation
A Multicriteria Model for Strategic Implementation of Business Process Manage...
A Multicriteria Model for Strategic Implementation of Business Process Manage...
Recently uploaded
Part 2 Deep Dive: Navigating the 2024 Slowdown
Introduction
The global retail industry has weathered numerous storms, with the financial crisis of 2008 serving as a poignant reminder of the sector's resilience and adaptability. However, as we navigate the complex landscape of 2024, retailers face a unique set of challenges that demand innovative strategies and a fundamental shift in mindset. This white paper contrasts the impact of the 2008 recession on the retail sector with the current headwinds retailers are grappling with, while offering a comprehensive roadmap for success in this new paradigm.
Creative Web Design Company in Singapore
At Techbox Square, in Singapore, we're not just creative web designers and developers, we're the driving force behind your brand identity. Contact us today.
Zodiac Signs and Food Preferences_ What Your Sign Says About Your Taste
Know what your zodiac sign says about your taste in food! Explore how the 12 zodiac signs influence your culinary preferences with insights from MyPandit. Dive into astrology and flavors!
Understanding User Needs and Satisfying Them
https://www.productmanagementtoday.com/frs/26903918/understanding-user-needs-and-satisfying-them
We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.
In this webinar, we won't focus on the research methods for discovering user-needs. We will focus on synthesis of the needs we discover, communication and alignment tools, and how we operationalize addressing those needs.
Industry expert Scott Sehlhorst will:
• Introduce a taxonomy for user goals with real world examples
• Present the Onion Diagram, a tool for contextualizing task-level goals
• Illustrate how customer journey maps capture activity-level and task-level goals
• Demonstrate the best approach to selection and prioritization of user-goals to address
• Highlight the crucial benchmarks, observable changes, in ensuring fulfillment of customer needs
Innovation Management Frameworks: Your Guide to Creativity & Innovation
Innovation Management Frameworks: Your Guide to Creativity & InnovationOperational Excellence Consulting
[To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
This PowerPoint compilation offers a comprehensive overview of 20 leading innovation management frameworks and methodologies, selected for their broad applicability across various industries and organizational contexts. These frameworks are valuable resources for a wide range of users, including business professionals, educators, and consultants.
Each framework is presented with visually engaging diagrams and templates, ensuring the content is both informative and appealing. While this compilation is thorough, please note that the slides are intended as supplementary resources and may not be sufficient for standalone instructional purposes.
This compilation is ideal for anyone looking to enhance their understanding of innovation management and drive meaningful change within their organization. Whether you aim to improve product development processes, enhance customer experiences, or drive digital transformation, these frameworks offer valuable insights and tools to help you achieve your goals.
INCLUDED FRAMEWORKS/MODELS:
1. Stanford’s Design Thinking
2. IDEO’s Human-Centered Design
3. Strategyzer’s Business Model Innovation
4. Lean Startup Methodology
5. Agile Innovation Framework
6. Doblin’s Ten Types of Innovation
7. McKinsey’s Three Horizons of Growth
8. Customer Journey Map
9. Christensen’s Disruptive Innovation Theory
10. Blue Ocean Strategy
11. Strategyn’s Jobs-To-Be-Done (JTBD) Framework with Job Map
12. Design Sprint Framework
13. The Double Diamond
14. Lean Six Sigma DMAIC
15. TRIZ Problem-Solving Framework
16. Edward de Bono’s Six Thinking Hats
17. Stage-Gate Model
18. Toyota’s Six Steps of Kaizen
19. Microsoft’s Digital Transformation Framework
20. Design for Six Sigma (DFSS)
To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentationsCompany Valuation webinar series - Tuesday, 4 June 2024
This session provided an update as to the latest valuation data in the UK and then delved into a discussion on the upcoming election and the impacts on valuation. We finished, as always with a Q&A
How to Implement a Strategy: Transform Your Strategy with BSC Designer's Comp...
The Strategy Implementation System offers a structured approach to translating stakeholder needs into actionable strategies using high-level and low-level scorecards. It involves stakeholder analysis, strategy decomposition, adoption of strategic frameworks like Balanced Scorecard or OKR, and alignment of goals, initiatives, and KPIs.
Key Components:
- Stakeholder Analysis
- Strategy Decomposition
- Adoption of Business Frameworks
- Goal Setting
- Initiatives and Action Plans
- KPIs and Performance Metrics
- Learning and Adaptation
- Alignment and Cascading of Scorecards
Benefits:
- Systematic strategy formulation and execution.
- Framework flexibility and automation.
- Enhanced alignment and strategic focus across the organization.
Creative Web Design Company in Singapore
At Techbox Square, in Singapore, we're not just creative web designers and developers, we're the driving force behind your brand identity. Contact us today.
-- June 2024 is National Volunteer Month --
Check out our June display of books on voluntary organisations
Top mailing list providers in the USA.pptx
Discover the top mailing list providers in the USA, offering targeted lists, segmentation, and analytics to optimize your marketing campaigns and drive engagement.
Digital Transformation Frameworks: Driving Digital Excellence
[To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
This presentation is a curated compilation of PowerPoint diagrams and templates designed to illustrate 20 different digital transformation frameworks and models. These frameworks are based on recent industry trends and best practices, ensuring that the content remains relevant and up-to-date.
Key highlights include Microsoft's Digital Transformation Framework, which focuses on driving innovation and efficiency, and McKinsey's Ten Guiding Principles, which provide strategic insights for successful digital transformation. Additionally, Forrester's framework emphasizes enhancing customer experiences and modernizing IT infrastructure, while IDC's MaturityScape helps assess and develop organizational digital maturity. MIT's framework explores cutting-edge strategies for achieving digital success.
These materials are perfect for enhancing your business or classroom presentations, offering visual aids to supplement your insights. Please note that while comprehensive, these slides are intended as supplementary resources and may not be complete for standalone instructional purposes.
Frameworks/Models included:
Microsoft’s Digital Transformation Framework
McKinsey’s Ten Guiding Principles of Digital Transformation
Forrester’s Digital Transformation Framework
IDC’s Digital Transformation MaturityScape
MIT’s Digital Transformation Framework
Gartner’s Digital Transformation Framework
Accenture’s Digital Strategy & Enterprise Frameworks
Deloitte’s Digital Industrial Transformation Framework
Capgemini’s Digital Transformation Framework
PwC’s Digital Transformation Framework
Cisco’s Digital Transformation Framework
Cognizant’s Digital Transformation Framework
DXC Technology’s Digital Transformation Framework
The BCG Strategy Palette
McKinsey’s Digital Transformation Framework
Digital Transformation Compass
Four Levels of Digital Maturity
Design Thinking Framework
Business Model Canvas
Customer Journey Map
Easily Verify Compliance and Security with Binance KYC
Use our simple KYC verification guide to make sure your Binance account is safe and compliant. Discover the fundamentals, appreciate the significance of KYC, and trade on one of the biggest cryptocurrency exchanges with confidence.
The APCO Geopolitical Radar - Q3 2024 The Global Operating Environment for Bu...
The Radar reflects input from APCO’s teams located around the world. It distils a host of interconnected events and trends into insights to inform operational and strategic decisions. Issues covered in this edition include:
HOW TO START UP A COMPANY A STEP-BY-STEP GUIDE.pdf
How to Start Up a Company: A Step-by-Step Guide Starting a company is an exciting adventure that combines creativity, strategy, and hard work. It can seem overwhelming at first, but with the right guidance, anyone can transform a great idea into a successful business. Let's dive into how to start up a company, from the initial spark of an idea to securing funding and launching your startup.
Introduction
Have you ever dreamed of turning your innovative idea into a thriving business? Starting a company involves numerous steps and decisions, but don't worry—we're here to help. Whether you're exploring how to start a startup company or wondering how to start up a small business, this guide will walk you through the process, step by step.
Business storytelling: key ingredients to a story
Storytelling is an incredibly valuable tool to share data and information. To get the most impact from stories there are a number of key ingredients. These are based on science and human nature. Using these elements in a story you can deliver information impactfully, ensure action and drive change.
Hamster Kombat' Telegram Game Surpasses 100 Million Players—Token Release Sch...
Hamster Kombat' Telegram Game Surpasses 100 Million Players—Token Release Schedule Unveiled
Best Forex Brokers Comparison in INDIA 2024
Navigating the world of forex trading can be challenging, especially for beginners. To help you make an informed decision, we have comprehensively compared the best forex brokers in India for 2024. This article, reviewed by Top Forex Brokers Review, will cover featured award winners, the best forex brokers, featured offers, the best copy trading platforms, the best forex brokers for beginners, the best MetaTrader brokers, and recently updated reviews. We will focus on FP Markets, Black Bull, EightCap, IC Markets, and Octa.
Brian Fitzsimmons on the Business Strategy and Content Flywheel of Barstool S...
On episode 272 of the Digital and Social Media Sports Podcast, Neil chatted with Brian Fitzsimmons, Director of Licensing and Business Development for Barstool Sports.
What follows is a collection of snippets from the podcast. To hear the full interview and more, check out the podcast on all podcast platforms and at www.dsmsports.net
Best practices for project execution and delivery
A select set of project management best practices to keep your project on-track, on-cost and aligned to scope. Many firms have don't have the necessary skills, diligence, methods and oversight of their projects; this leads to slippage, higher costs and longer timeframes. Often firms have a history of projects that simply failed to move the needle. These best practices will help your firm avoid these pitfalls but they require fortitude to apply.
Recently uploaded (20)
Zodiac Signs and Food Preferences_ What Your Sign Says About Your Taste
Zodiac Signs and Food Preferences_ What Your Sign Says About Your Taste
Innovation Management Frameworks: Your Guide to Creativity & Innovation
Innovation Management Frameworks: Your Guide to Creativity & Innovation
Company Valuation webinar series - Tuesday, 4 June 2024
Company Valuation webinar series - Tuesday, 4 June 2024
How to Implement a Strategy: Transform Your Strategy with BSC Designer's Comp...
How to Implement a Strategy: Transform Your Strategy with BSC Designer's Comp...
Digital Transformation Frameworks: Driving Digital Excellence
Digital Transformation Frameworks: Driving Digital Excellence
Easily Verify Compliance and Security with Binance KYC
Easily Verify Compliance and Security with Binance KYC
The APCO Geopolitical Radar - Q3 2024 The Global Operating Environment for Bu...
The APCO Geopolitical Radar - Q3 2024 The Global Operating Environment for Bu...
HOW TO START UP A COMPANY A STEP-BY-STEP GUIDE.pdf
HOW TO START UP A COMPANY A STEP-BY-STEP GUIDE.pdf
Hamster Kombat' Telegram Game Surpasses 100 Million Players—Token Release Sch...
Hamster Kombat' Telegram Game Surpasses 100 Million Players—Token Release Sch...
Brian Fitzsimmons on the Business Strategy and Content Flywheel of Barstool S...
Brian Fitzsimmons on the Business Strategy and Content Flywheel of Barstool S...
BD CMM
- 1. Capability Maturity Model® for Business Development (BD-CMM) The BD-CMM is designed to guide Business Development (BD) organisations in selecting high-priority improvement actions based on the maturity of their current practices. Its benefit is in narrowing the scope of improvement activities to those key practices that provide the most effective way to improve the organisation’s current BD performance. BD-CMM creates a vision of excellence capable of guiding major process improvement in BD. It provides its users with a framework, path, and guide for achieving dramatic process improvements in their organizations. Users report: • Enhanced effectiveness and efficiency. • Improved predictability. • More accurate projections of revenue. • Increased control. • More precise understanding of business development costs. • Improved management visibility into business development. The model’s scope encompasses the full BD life cycle and organizational components, including marketing, sales, sales account management, proposal development, and others Copyright © Business Thinking Ltd, 2007
- 2. engaged in the BD enterprise. The model acknowledges the interdependence of all the different components and that success is dependent on teamwork. Using the BD-CMM allows organisations to work towards developing increasing maturity levels in a step-by-step manner, as indicated in this table. The attainment of higher levels of maturity leads to excellence and Level Characteristics sustained competitive advantage. 5. Optimising Continuous BD process improvement enabled by quantitative feedback from process and piloting innovative ideas and technology. 4. Managed Detailed measures of BD process and results are collected. Both the By concentrating on a focused set process and products are quantitatively understood and controlled. 3. Defined Process for BD activities documented, standardised, and integrated of practices and working into organisation. All activities follow approved, tailored version of organisation’s standard process. aggressively to implement them, 2. Repeatable Basic BD management processes established to track cost, schedule, and functionality. Necessary process discipline in place to repeat organisations can make lasting earlier successes. 1. Initial Process characterised as ad hoc and occasionally even chaotic. Few gains in their performance and processes defined. Success depends on individual effort and heroics. competitiveness. For further information contact us: www.business-thinking.com Phone: 023 92 658 280 Fax: 023 92 658 201 Email: info@business-thinking.com BD-CMM 08.doc ©Capability Maturity Model and CMM are registered in the U.S. Patent and Trademark Office by Carnegie Mellon University BD-CMM is owned by the Business Development Institute International (BD-Institute) and is used by permission Copyright © Business Thinking Ltd, 2007